To 11-443-171 Paper Pusher Rap - Xerox WorkCentre 5687 Series Service Manual

11-083-171, 11-440-171 to 11-443-171 Paper Pusher RAP

11-083-171 The paper pusher motor has stalled.
11-440-171 The paper pusher has failed to return to the home, (upper) position.
11-441-171 The paper pusher has failed to move from the home, (upper) position.
11-442-171 The paper pusher has failed to return to the away, (lower) position.
11-443-171 The paper pusher has failed to move from the away, (lower) position.
Initial Actions
WARNING
Switch off the electricity to the machine, GP 14. Disconnect the power cord from the
customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.
• Check for a jam or other obstruction that could prevent the paper pusher from moving.
• Check for damaged paper pusher components.
Procedure
Figure 1. shows the location of the components.
Enter dC330, code 11-171. Manually operate the paper pusher upper sensor, Q11-171, The
display changes.
Y N
Go to Flag 1. Check the sensor, Q11-171
Refer to:
• GP 11 How to Check a Sensor.
• P/J201, HVF Control PWB
• 11A-171 HVF Power Distribution RAP
Install new components as necessary:
• Paper pusher upper sensor, PL 11.145 Item 22.
• HVF Control PWB PL 11.157 Item 2
Enter dC330, code 11-083 to run the paper pusher motor, MOT 11-083, Figure 1. The
runs.
Y N
Go to Flag 2. Check the motor, MOT 11-083.
Refer to:
• GP 10 How to Check a Motor.
• P/J202, HVF Control PWB
• 11A-171 HVF Power Distribution RAP
Install new components as necessary:
• Paper pusher motor, PL 11.145 Item 13.
• HVF control PWB, PL 11.157 Item 2
A
WorkCentre 5687 Family
A
Enter dC330, code 11-173. Manually actuate the paper pusher lower sensor, Q11-173. The
display changes.
Y N
Go to Flag 3, check the sensor, Q11-173.
Refer to:
• GP 11 How to Check a Sensor.
• P/J201, HVF Control PWB
• 11A-171 HVF Power Distribution RAP
Install new components as necessary:
• Paper pusher lower sensor, PL 11.145 Item 22.
• HVF Control PWB PL 11.157 Item 2.
The fault may be intermittent, check for damaged wiring or bad connectors, REP 1.2. If neces-
sary install new components:
• Paper pusher upper sensor, PL 11.145 Item 22.
• Paper pusher lower sensor, PL 11.145 Item 22.
• Paper pusher motor, PL 11.145 Item 13.
• HVF control PWB, PL 11.157 Item 2.
motor
Paper pusher lower sensor
(Q11-173)
Figure 1 Component location
August 2007
2-555
Paper pusher motor
(MOT11-083)
Paper pusher upper
sensor (Q11-171)
Status Indicator RAPs
11-083-171, 11-440-171 to 11-443-171