Xerox WorkCentre 5687 Series Service Manual page 953

Table 14 16-5XX Status codes
Status
Code UI Message Reason for Message
16-550 System reset required, Network controller - system
please switch off the enters customer sw upgrade
machine, then switch on mode
the machine
16-551 Accounting out of memory. Network controller - accounting
Please notify machine log is full or a hard disk full state
administrator exists
16-552 Software option codes do Network controller - the flag in
not match system manager is not in sync.
with the network controller PM
16-553 Additional memory Network controller - not enough
required. Please call for physical memory is configured
assistance on the platform to support scan
to file
16-554 Hardware must be added Network controller - the IPA
or replaced. Please notify card is either broken or missing
machine administrator
16-555 Additional memory required Network controller - not enough
to support fax. Please physical memory is configured
notify machine administra- on the platform to support lan
tor fax
16-557 System error, copier is no Network controller - DC plat-
longer available form fails to recover in less than
5 minutes after a crash
16-558 System error, copier is no Network controller - DC com-
longer available munications unavailable
16-559 BOOTP initialization failure. Network controller - BOOTP
Please notify machine [failure] configuration of IP, will
administrator use stored IPdata
16-560 Some network services Some processes on the net-
unavailable. Please notify work controller have failed
machine administrator
16-561 Network Scanning Unavail- Some scan to file processes
able have died
16-562 Incomplete Network Inter- Network controller - the line
face window printer Deamon process has
failed
16-563 Incomplete Network Inter- Network controller - the Novell
face window Netware connectivity process
has failed
WorkCentre 5687 Family
Status
Reference / Action Code UI Message
Switch off the 16-564 Incomplete Network Inter-
machine then switch face window
on the machine, GP
14.
16-565 Incomplete Network Inter-
Accounting Adminis- face window
trator needs to
retrieve accounting
16-567 Incomplete Network Inter-
data log from the sys-
face window
tem
Switch off the
16-568 Incomplete Network Inter-
machine then switch
face window
on the machine, GP
14.
16-570 Incomplete Network Inter-
Add memory
face window
16-571 Network printing disabled.
Please notify machine
administrator
Re-insert or replace
16-572 Network printing disabled.
IPA card
Please notify machine
administrator
Add memory
16-573 Network printing disabled.
Please notify machine
administrator
16-574 Job status information not
Perform 16A RAP
available. Please notify
machine administrator
16-575 Network controller connec-
DC platform call failed
tion is about to be reset
Connectivity fix and
16-576 Network controller connec-
switch off the machine
tion is about to be reset
then switch on the
machine, GP 14.
16-577 Network controller connec-
Reset network con-
tion is about to be reset
troller
16-578 Incomplete system infor-
Reset network con-
mation. Please notify
troller
machine administrator
Reset network con-
16-579 Job status information not
troller
available. Please notify
machine administrator
Reset network con-
16-580 Incomplete system infor-
troller
mation. Please notify
machine administrator
August 2007
2-761
Table 14 16-5XX Status codes
Reason for Message Reference / Action
Network controller - the Net- Reset network con-
BIOS connectivity process has troller
failed
Network controller - the Apple- Reset network con-
talk connectivity process has troller
failed
Network controller - a Postscript Reset network con-
interpreter error has occur, troller
causing the process to fail
Network controller - a PCL Reset network con-
interpreter error has occurred, troller
causing the process to fail
Network controller - the http Reset network con-
server (web-UI) has failed troller
Network controller - print ser- Reset network con-
vice has failed troller
Network controller - print SPI Reset network con-
service has failed troller
Network controller - MF print Reset network con-
service has failed troller
The network controller protocol Reset network con-
module process has stopped troller
The network controller registra- Automatic network
tion service process has controller reset
stopped
The network controller event Automatic network
notification service process has controller reset
stopped
The network controller platform Automatic network
manager service process has controller reset
stopped
The network controller fault ser- Reset network con-
vice process has stopped (fault troller
logging will be disabled)
The network controller com- Reset network con-
pleted job log service and print troller
SPI processes have stopped
The network controller remote Reset network con-
configuration process has troller
stopped
Status Indicator RAPs
OF4a