Xerox WorkCentre 5687 Series Service Manual page 948

Table 11 11-5XX Status codes
Status
Code UI Message Reason for Message
11-910 Stapler is unavailable. Stapler head motor 1 fails to
Check for obstructions in move or not primed
the stapler.
11-911 Stapling is unavailable. Staple head 2 motor fails to
Check for obstructions in move
the BM stapler.
11-912 Some finishing features are Stapler unit 1 fails to move
unavailable. Check for
obstructions in the stapler.
11-913 Booklet making is unavail- Back stop motor fails to move
able. Check for obstruc- or not home
tions in the BM
11-914 - Rear tamper away home sen-
sor failure
11-915 - HVF staple cartridge empty
11-916 - HVF staples low
Status Indicator RAPs
OF4a
Status
Reference / Action Code UI Message
Clear obstruction from 11-917 -
stapler. Perform 11-
050-110, 11-360-110
RAP for LCSS, 11-
050-130, 11-360-130
11-918 -
RAP for HCSS, 11-
050-170, 11-360-170
11-919 -
RAP for HCSS BM
Clear obstruction from
11-920 The Booklet Maker and Tri-
stapler. Perform 11-
folder are currently unavail-
403-170, 11-413-170
able
RAP
Clear obstruction from
stapler. Perform 11-
053-110, 11-370-110
RAP for LCSS, 11-
053-130, 11-370-130
RAP for HCSS, 11-
053-170, 11-370-170
RAP for HCSS BM
Clear the paper jam.
Switch off the
11-921 Please close the Booklet
machine then switch
Maker Stapler module
on the machine, GP
14. Perform 11-065-
170, 11-383-170 RAP
11-403-170, 11-413-
170 RAP
Clear the paper jam.
Switch off the
11-926 Booklet Maker Stapling is
machine then switch
currently unavailable
on the machine, GP
14. Perform 11-007-
110, 11-008-110, 11-
312-110, 11-313-110,
11-319-110 RAP
11-928 -
Replace the staple
cartridge. Perform 11-
371-171 to 11-377-
11-929 -
171 RAP
Replace the staple
cartridge. Perform 11-
371-171 to 11-377-
171 RAP
August 2007
2-756
Table 11 11-5XX Status codes
Reason for Message Reference / Action
Sheet over HVF BM compiler Clear the HFV BM
paper present sensor paper present sensor
area. Perform 11-172-
171 RAP
Sheet over tri- folder assist sen- Perform 11-185-171
sor to 11-187-171 RAP
Sheet over tri- folder exit sensor Perform 11-185-171
to 11-187-171 RAP
Failure of any BM or TF func- Check for obstruc-
tion tions in the HVF BM
and the tri-folder.
Check that the HVF
BM and tri-folder
interlocks are made.
Switch the machine
OFF and ON, GP 14.
Check the current
fault codes list for
HVF BM or tri-folder
faults and perform the
appropriate RAP.
The stapler position sensor indi- Close the BM stapler
cates the stapler module is not module. If necessary,
closed in initialisation perform 11-063-171,
11-411-171 RAP for
staple unit 1, and 11-
403-171, 11-413-171,
11-414-171 RAP for
staple unit 2
Failure of the booklet maker Perform 11-063-171,
stapling functions. 11-411-171 RAP for
staple unit 1, and 11-
403-171, 11-413-171,
11-414-171 RAP for
staple unit 2
Booklet maker output tray is full Empty the tray. If nec-
essary, perform 11C-
171 RAP
The stacker tray is 90% full Empty the stacker
tray when conve-
nient. If necessary,
perform 11-460-171 to
11-462-171 RAP
WorkCentre 5687 Family