Bin 1 Movement Failure Rap - Xerox WorkCentre 5687 Series Service Manual

11-030-120, 11-334-120, 11-335-120, 11-336-120 Bin 1
Movement Failure RAP
11-030-120 Bin 1 fails to move.
11-334-120 Bin 1 has reached the upper limit of travel.
11-335-120 Bin 1 has reached the lower limit of travel.
11-336-120 Bin 1 is not at the home position.
NOTE: The home position of bin 1 is when bin 1 is actuating the bin 1 upper limit switch. See
the final actions at the end of the procedure.
Two sensors and two switches monitor the level of paper in bin 1 and the position of the tray
• The bin 1 upper level sensor detects the top of the paper stack in bin 1, Figure 1.
• The bin 1 90% full sensor detects when the tray has descended to a position where the
tray is 90% full, Figure 2.
• Bin 1 upper limit switch, S11-334, Figure 2.
• Bin 1 lower limit switch, S11-335, Figure 2.
Initial Actions
Perform the following:
• Check for a physical obstruction that would prevent bin 1 from moving, such as an item of
furniture.
• Check that bin 1 is level front to back, if necessary perform ADJ 11.1-120 1K LCSS Bin 1
Level.
• Check the 1K LCSS PWB DIP switch settings, refer to 11E-120 1K LCSS PWB DIP
Switch Settings RAP.
• If the fault code is 11-030. Check that the screws to secure the motor damper and the
motor bracket are not loose. This will cause the encoder disc to move away from the
encoder sensor. Push the motor bracket towards the encoder sensor and tighten the
screws. Refer to Figure 2.
• Refer to the 11H-120 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP.
• If there is a large jam of paper above bin 1, this has probably been caused by poorly
stacked sets failing to actuate the bin 1 upper level sensor.
Perform the relevant check:
• If paper is overflowing the tray when it is at the lower limit, check the tray 90% full sensor.
• If paper cannot be fed to bin 1 when it is at the highest position, check the bin 1 paper
sensor - low and bin 1 paper sensor - high.
Check the front and rear bin 1 drive belts. If necessary install new components, PL 11.106 Item
1.
Status Indicator RAPs
11-030-120, 11-334-120, 11-335-120, 11-336-120
Procedure
NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors.
NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state
on the UI. Make sure that the correct sensor or switch is tested.
Remove the 1K LCSS rear cover. Enter dC330 code 11-336, bin 1 motor encoder sensor Q11-
336. Slowly rotate the encoder disk by hand. The display changes.
Y N
Go to Flag 2. Check Q11-336.
Refer to:
• 11F-120 1K LCSS PWB Damage RAP.
• GP 11 How to Check a Sensor.
• P/J8, 1K LCSS PWB
• 11C-120 1K LCSS Power Distribution RAP.
Repair or install new components as necessary:
• Bin 1 motor encoder sensor Q11-336, PL 11.106 Item 11.
• 1K LCSS PWB, PL 11.124 Item 1.
Enter dC330 code 11-033, bin 1 elevator motor, MOT11-030. Bin 1 cycles down and up.
Y N
Go to Flag 1. Check MOT11-030.
Refer to:
• 11F-120 1K LCSS PWB Damage RAP.
• GP 10 How to Check a Motor.
• P/J12, 1K LCSS PWB
• 11C-120 1K LCSS Power Distribution RAP.
Repair or install new components as necessary:
• Bin 1 elevator motor, PL 11.106 Item 8.
• 1K LCSS PWB, PL 11.124 Item 1.
Figure 1. Enter dC330, code 11-332, bin 1 upper level sensor, Q11-332. Actuate Q11-332.
The display changes.
Y N
Go to Flag 3. Check Q11-332.
Refer to:
• 11F-120 1K LCSS PWB Damage RAP.
• GP 11 How to Check a Sensor.
• P/J2, 1K LCSS PWB
• 11C-120 1K LCSS Power Distribution RAP.
Repair or install new components as necessary:
• Bin 1 upper level sensor Q11-332, PL 11.106 Item 5.
• 1K LCSS PWB, PL 11.124 Item 1.
Figure 2. Enter dC330 code 11-334, bin 1 upper limit switch, S11-334. Actuate S11-334. The
display changes.
August 2007
2-342 WorkCentre 5687 Family