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11-392-171 to 11-395-171 HVF Front Tamper Tray RAP
11-392-171 The front tamper tray did not move from the home position.
11-393-171 The front tamper tray did not return to the home position.
11-394-171 The front tamper tray did not enter the away position.
11-395-171 The front tamper tray did not move from the away position.
Initial Actions
WARNING
Switch off the electricity to the machine, GP 14. Disconnect the power cord from the
customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.
•
Check for damage or obstructions that would prevent the front tamper tray from operating
correctly.
•
Jams can be caused if the tray settings do not match the paper in the trays. Make sure the
tray settings are correct.
Procedure
Figure 1 shows the location of the components.
Enter dC330, code 11-003 to move the tamper inboard, and enter 11-005 to move the tamper
outboard. The tamper moves.
Y
N
Go to Flag 1. Check the wiring and repair as necessary, REP 1.2. Check the front tamper
motor, MOT11-003. Refer to:
•
GP 10 How to Check a Motor.
•
P/J902 HVF PWB.
•
11A-171 HVF Power Distribution RAP.
Install new components as necessary:
•
Front tamper motor, MOT11-003, PL 11.153 Item 6.
•
HVF control PWB, PL 11.157 Item 2.
Stack the dC330 code 11-310, front tamper home sensor. Move the motor using its control
code 11-003 or 11-005. The display changes.
Y
N
Go to Flag 2. Check the wiring and repair as necessary, REP 1.2. Check the front tamper
home sensor, Q11-310. Refer to:
•
GP 11 How to Check a Sensor.
•
P/J901 HVF control PWB.
•
11A-171 HVF Power Distribution RAP.
Install new components as necessary:
•
Front tamper home sensor, Q11-310, PL 11.153.
•
HVF control PWB, PL 11.157 Item 2.
Stack the dC330 code 11-174, front tamper away sensor. Move the motor using its control code
11-003 or 11-005. The display changes.
Status Indicator RAPs
11-392-171 to 11-395-171
Y
N
Go to Flag 3. Check the wiring and repair as necessary, REP 1.2. Check the front tamper
away sensor, Q11-174. Refer to:
•
GP 11 How to Check a Sensor.
•
P/J901 HVF control PWB.
•
11A-171 HVF Power Distribution RAP.
Install new components as necessary:
•
Front tamper away sensor, Q11-174, PL 11.153.
•
HVF control PWB, PL 11.157 Item 2.
Perform SCP 6 Final Actions.
Front tamper home
sensor, Q11-310
Figure 1 Component location
August 2007
2-610
Front tamper away
Front Tamper Motor,
sensor, Q11-174
MOT 11-003
WorkCentre 5687 Family
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