Network Configuration Errors; Send Error - Xerox WorkCentre 3210 Service Manual

Network Configuration Errors

Send Error

WorkCentre 3210/3220 Multifunction Printer Service Manual
Failed to access, authenticate, or connect to the SMTP/SMB/FTP server.
Applicable Error Messages
Send Error (AUTH)
Send Error (DNS)
Send Error (POP3)
Send Error (SMTP)
Send Error Wrong Config
Connection Error
Initial Actions
Check network and data configuration settings.
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Main Controller Board, PL1.0.2
Troubleshooting Procedure Table
Step Actions and Questions
Check the network connection to the
1
printer using the ping command.
Does the printer respond?
Check the LAN connections.
2
Is the connection secure?
3 Print a Network Configuration report.
Are the TCP/IP settings correct?
Check server configuration.
4
Is the server configured to accept
incoming data?
Error Messages and Codes
Wiring and Plug/Jack Map References
Map 5 - Main Controller Board
Laser Unit and I/O
Yes
Go to step 4.
Go to step 3.
Go to step 4.
Go to step 5.
No
Go to step 2.
Reseat the LAN
connector.
Correct printer
settings.
Correct server
settings.
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