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Figure 1 Service plan
•
Contact the market region technical specialist for a confirmation number.
•
Enter the confirmation number.
•
Press Enter.
•
Follow the message set to Exit.
•
Check that the service plan is correct.
OpCo ID (Market Region) Validation Criteria
The xerographic module will be sold in the following market regions.
•
NASG-N - North american solutions group.
•
NASG-S - North american solutions group.
•
ESG - European solutions group.
•
DMO-E - Developing markets east.
•
DMO-W - Developing markets west.
For each market region the system will support the xerographic modules configured as indi-
cated by 'Yes' in Table 2. e.g. a xerographic module configured as NASG-S will function in the
following machine / market regions: NASG-N, NASG-S and DMO-W.
Xerographic modules configured to 'world wide' are for all markets.
The system will not accept a xerographic module that does not match the OpCo ID (market
region) of the system. If there is a mismatch between the system configuration and the OpCo
ID then an incompatible xerographic module message will be displayed on the GUI.
Table 2 OpCo ID (Market region)
Xerographic
module
System configuration (Xerox OpCo ID)
NASG-N
NASG-S
DMO-W
NASG-N
Yes
Yes
Yes
NASG-S
Yes
Yes
Yes
DMO-W
Yes
Yes
Yes
DMO-E
No
No
No
ESG
No
No
No
World wide
Yes
Yes
Yes
Status Indicator RAPs
09-399, 09A
09A Photoreceptor Motor RAP
Procedure
Go to the 04A Main Drive Motor and Photoreceptor Motor RAP.
DMO-E
ESG
No
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
August 2007
2-250
WorkCentre 5687 Family
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