016-400 802.1X Authentication Failure Rap; 016-401 802.1X Eap Type Not Supported Rap - Xerox WorkCentre 5222 Service Manual

016-400 802.1x Authentication Failure RAP

(1) User name or password set for M/C is not correct.
(2) Switch setting of "Authentication device" physically network-connected with M/C is not cor-
rect.
Procedure
(1) Input 802.1x-authenticated user name or password from M/C operation panel.
(2) Check switch setting of "Authentication device" physically network-connected with M/C.
Status Indicator Raps
016-400, 016-401

016-401 802.1x EAP Type Not Supported RAP

(1) Fail signal informing that authentication method set for M/C cannot be processed is
received from "Authentication device" physically network-connected with M/C.
(2) The signal mentioned in the above (1) is received from authentication server.
NOTE: M/C cannot distinguish between (1) or (2).
Procedure
(1) Check switch setting of "Authentication device" physical network-connection with M/C
(2) Try all authentication methods while changing M/C authentication method. Authentication
method that the M/C can process is any of "MD5", "CHAPv2" and "PEAPv0".
(3) When the problem persists after the above action (1) and (2) is taken, change the setting of
authentication server into any of "MD5", "CHAPv2" and "PEAPv0" that can be processed by the
M/C.
February, 2008
2-184
Launch Version
WorkCentre 5225, 5230