To 610 Network Controller Faults Rap - Xerox phaser 3635 Service Manual

17-100 to 610 Network Controller Faults RAP

These are the faults displayed when the machine encounters network controller problems. The
faults are listed in code order, together with any recommended actions. Please note that the
service actions are limited.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Refer to Wiring Diagram 7. Go to the relevant fault code.
NOTE: The network connection has two LEDs positioned next to the network port. The upper
LED on indicates that the PWB is ready. The lower LED flashing indicates that the network is
good.
17-100 IP Address is Conflicted
The IP address of the machine is being used by another device. Go to GP 4 System Adminis-
tration Tools. Check with the customer that the connectivity and network setup settings are cor-
rect.
17-110 Connection Error
The machine encountered an error when establishing a connection to the designated server.
Check with the customer that the connectivity and network setup settings are correct. Refer to
GP 4 System Administration Tools.
17-120 Server Not Found
The machine can not find the designated server. Check with the customer that the connectivity
and network setup settings are correct. Refer to GP 4 System Administration Tools.
17-130 Login Error
The machine can not login to the designated server. Check with the customer that the connec-
tivity and network setup settings are correct. Refer to GP 4 System Administration Tools.
17-140 Access Denied
A permissions error occurred. Check with the customer that the connectivity and network setup
settings are correct. Refer to GP 4 System Administration Tools.
17-150 Lock Exists
The *.lck directory already exists.
17-200 Network Cable is Disconnected
The network cable is not connected. Check the network cable.
17-400 User Cancelled
The user cancelled the network scan job.
17-500 Document Jam Occurred
A document jam occurred during the scan operation.
Draft 4
Phaser 3635MFP
17-510 Operation Error
An error occurred when sending the image file.
17-600 Filename is Too Long
The name of the file to be sent is longer than the destination systems limits. Shorten the file
name.
17-610 Scan File Exists
The file name already exists on the destination server. Change the file name.
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Status Indicator RAPs
17-100 to 610