Before Contacting Us; Unstable Operation - Agilent Technologies E5071C Manual

E5071C

Before Contacting us

If you encounter the following problems during startup or operation of the
E5071C, in which initial registration of the Windows Operating System has
been properly performed, execute system recovery and update the
Firmware revision.
The system starts up, but the normal measurement screen does not appear
The system automatically shuts down immediately after the startup,
•
or the startup process stops.
The measurement screen appears, but "Power on test fail" or
•
"Calibration data lost" is displayed in the instrument
message/warning area against a red background in the lower-left
part of the screen. The system enters the service mode. (The
instrument status bar in the lower-right displays SVC in red).

Unstable Operation

The system hangs up while the instrument is controlled from VBA or
•
external PCs.
The blue screen appears and the system hangs up.
•
The response is much slower than usual.
•
When execution of system recovery does not result in normal operation, a
failure may have occurred. Contact Agilent customer contacts.
For other problems, refer to Troubleshooting.
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