Juniper QFabric QFX3000-G Hardware Documentation page 943

Packing an EX4200 Switch or Component for Shipping
Packing an EX4200 Switch for Shipping
Copyright © 2018, Juniper Networks, Inc.
during transit. The packing material you use must be able to support the weight of the
component.
Ensure that the components are adequately protected by wrapping them well with
packing materials. Pack the component in an oversized box (if the original box is not
available) with extra packing material around the unit so that the component is
prevented from moving around inside the box.
Securely tape the box closed.
Write the RMA number on the exterior of the box to ensure proper tracking.
If you are returning an EX4200 switch or component to Juniper Networks for repair or
replacement, pack the item as described in this topic.
Before you begin packing the switch or component:
Ensure that you have retrieved the original shipping carton and packing materials.
Contact your JTAC representative if you do not have these materials, to learn about
approved packing materials. See Contacting Customer Support to Obtain Return Material
Authorization.
Ensure that you have the following parts and tools available:
Antistatic bag, one for each switch or component
Phillips (+) screwdriver, number 2
Packing an EX4200 Switch for Shipping on page 893
Packing EX4200 Switch Components for Shipping on page 894
To pack a switch for shipping:
On the console or other management device connected to the switch (to the master
1.
switch in a Virtual Chassis configuration), enter the CLI operational mode and issue
the following command to shut down the switch software:
user@switch> request system halt
Wait until a message appears on the console confirming that the operating system
has halted.
Disconnect power from the switch by performing one of the following:
2.
If the power source outlet has a power switch, set it to the OFF (0) position.
If the power source outlet does not have a power switch, gently pull out the male
end of the power cord connected to the power source outlet.
Chapter 58: Returning Hardware
893