Juniper QFabric QFX3000-G Hardware Documentation page 912

QFX3000-G QFabric System Hardware Documentation
Returning a QFX3100 Director Device or Component for Repair or Replacement
Related
Documentation
Returning a QFX3008-I Interconnect Device or Component for Repair or Replacement
862
If you need to return a QFX3100 Director device or component to Juniper Networks for
repair or replacement, follow this procedure:
Determine the serial number of the component. For instructions, see
1.
Serial Number on a QFX3100 Director Device or Component" on page
Obtain a Return Materials Authorization (RMA) number from the Juniper Networks
2.
Technical Assistance Center (JTAC) as described in
to Obtain a Return Materials Authorization for a QFX Series Device or Component"
on page 895.
NOTE: Do not return any component to Juniper Networks unless you have
first obtained an RMA number. Juniper Networks reserves the right to
refuse shipments that do not have an RMA. Refused shipments are
returned to the customer through collect freight.
Pack the device or component for shipping as described in
3.
Device or Component for Shipping" on page
For more information about return and repair policies, see the customer support page at
https://www.juniper.net/support/guidelines.html
Powering Off a QFX3100 Director Device on page 559
If you need to return a QFX3008-I Interconnect device or component to Juniper Networks
for repair or replacement, follow this procedure:
Determine the serial number of the component. For instructions, see
1.
Serial Number on a QFX3008-I Interconnect Device or Component" on page
Obtain a Return Materials Authorization (RMA) number from Juniper Networks
2.
Technical Assistance Center (JTAC) as described in
to Obtain a Return Materials Authorization for a QFX Series Device or Component"
on page 895.
NOTE: Do not return any component to Juniper Networks unless you have
first obtained an RMA number. Juniper Networks reserves the right to
refuse shipments that do not have an RMA. Refused shipments are
returned to the customer through collect freight.
"Locating the
866.
"Contacting Customer Support
"Packing a QFX3100 Director
881.
.
"Locating the
"Contacting Customer Support
Copyright © 2018, Juniper Networks, Inc.
867.