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Xerox DocuPrint N24 Service Manual

Network laser printer
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Table of Contents

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Download this manual See also: Function Manual, System Administrator Manual
XEROX
Xerox DocuPrint N24, N32, N40, N3225 and
N4025 Network Laser Printer Service
Manual
720P56510
Rev D
2 February 2000

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Summary of Contents for Xerox DocuPrint N24

  • Page 1 XEROX Xerox DocuPrint N24, N32, N40, N3225 and N4025 Network Laser Printer Service Manual 720P56510 Rev D 2 February 2000...
  • Page 2 This Service Manual contains information that Copyright 1997, 1998, 1999, 2000 Xerox applies to the DocuPrint N24, N32, N40, N3225 Corporation. All rights reserved. and N4025 Electronic Laser Printer. Copyright protection claimed includes all forms of NOTICE matters of copyrightable materials and information...
  • Page 3 Warning CLASS 1 LASER PRODUCT This equipment complies with the The DocuPrint N24, N32, N40, N3225, and N4025 requirements in Part 15 of FCC rules for a laser printers are certified to comply with Laser class A computing device. Operation of the Product Performance Standards set by the U.S.
  • Page 4 The first label is located on top of the Laser Unit. This label is visible when the Low Voltage Power Supply is removed. 3/99 Product Safety DocuPrint N24, N32 and N40 Service Manual...
  • Page 5 The second label is located on the top of the front cover. This label is visible when the Top Cover is removed. 3/99 DocuPrint N24, N32 and N40 Service Manual Product Safety...

  • Page 6: Table Of Contents

    Table of Contents Introduction Title Page The DocuPrint N24, N32, N40, N3225, and N4025 Service Manual is the primary document used for Introduction ..........vi repairing and maintaining the DocuPrint N24, N32, N40, N3225, and N4025 Laser Printers. Organization ........... vii This manual contains Service Call Procedures, Revision Control List ......viii...

  • Page 7: Organization

    Section 2 - Printer Specifications This section contains all the specifications for the DocuPrint N24, N32, N40, N3225, and N4025 printers. Section 3 - Parts Lists This section contains illustrations of disassembled subsystems and a listing of the spared parts.

  • Page 8: Revision Control List

    3-68 2/2000 4-31 2/2000 2-16 7/98 3-31 3/99 3-69 2/2000 4-32 2/2000 2-17 2/2000 3-32 2/2000 3-70 2/2000 4-33 2/2000 2-18 2/2000 3-33 9/97 3-71 2/2000 4-34 2/2000 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 viii Revision Control List...
  • Page 9 2/2000 5-30 2/2000 5-68 2/2000 4-70 2/2000 4-108 2/2000 5-31 2/2000 5-69 2/2000 4-71 2/2000 4-109 2/2000 5-32 2/2000 5-70 2/2000 4-72 2/2000 4-110 2/2000 5-33 2/2000 5-71 2/2000 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 Revision Control List...
  • Page 10 3/99 7-53 9/97 2/2000 9/97 7-16 2/2000 7-54 9/97 7/98 9/97 7-17 9/97 7-55 7/98 9/97 9/97 7-18 9/97 7-56 2/2000 9/97 9/97 7-19 9/97 7-57 2/2000 8-10 9/97 2/2000 Revision Control List DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 11 9/97 8-121 7/98 8-159 9/97 8-46 9/97 8-84 9/97 8-122 7/98 8-160 9/97 8-47 9/97 8-85 9/97 8-123 9/97 8-161 9/97 8-48 9/97 8-86 9/97 8-124 9/97 8-162 9/97 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 Revision Control List...
  • Page 12 9/97 8-235 2/2000 8-311 2/2000 8-274 7/98 8-198 9/97 8-236 9/97 8-312 7/98 8-275 2/98 8-199 9/97 8-237 9/97 8-313 2/98 8-276 3/99 8-200 9/97 8-238 9/97 8-314 2/98 2/2000 Revision Control List DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 13 8-425 7/98 8-463 2/98 8-350 7/98 8-388 2/2000 8-426 7/98 8-464 7/98 8-351 7/98 8-389 7/98 8-427 7/98 8-465 2/2000 8-352 7/98 8-390 7/98 8-428 7/98 8-466 2/2000 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 xiii Revision Control List...
  • Page 14 2/98 8-538 2/98 8-576 7/98 8-501 2/98 8-539 2/98 8-577 7/98 8-502 2/98 8-540 2/98 8-578 7/98 8-503 2/98 8-541 2/98 8-579 7/98 8-504 2/98 8-542 2/98 8-580 7/98 2/2000 Revision Control List DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 15: Service Call Procedures

    Section 1 Service Call Procedures 1.1 Call Flow Diagram ................1-2 1.2 Initial Actions .................. 1-3 1.3 Corrective Actions................1-3 1.4 Final Actions ................... 1-4 3/99 DocuPrint N24, N32 and N40 Service Manual Service Call Procedures...

  • Page 16: Call Flow Diagram

    Initial Actions and end with Final Actions. Figure 1.1 Call Flow Diagram. Initial Actions Corrective Actions Parts List RAPs Repair Procedures Wiring Data General Procedures Final Actions Correct Any Secondary Problems Image Quality 3/99 Service Call Procedures DocuPrint N24, N32 and N40 Service Manual...

  • Page 17: Initial Actions

    3 If the fault is related to Image Quality, go directly to the Image Quality RAP to correct the problem. 4 After all corrective actions have been made, perform Final Actions. 3/99 DocuPrint N24, N32 and N40 Service Manual Service Call Procedures...

  • Page 18: Final Actions

    5 Clean the machine and the work area. 6 Ask the customer to send a print job to verify printer operation. 7 Provide operator training as required. 8 Close the call. 3/99 Service Call Procedures DocuPrint N24, N32 and N40 Service Manual...

  • Page 19: Printer Specifications

    2.7.1 General Information ............... 2-7 2.7.2 Printing Speed For First Sheet Out ........2-7 2.7.3 Continuous Printing Speed (CPS) After First Sheet Out ..2-8 2.7.3.1 CPS After First Sheet Out (N32/N3225) ....... 2-8 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 Printer Specifications...
  • Page 20 2.12.4 Face Up Bin (Standard) ............. 2-21 2.12.5 Mailbox (Option) ..............2-21 2.12.6 Finisher (Option) ..............2-21 2.13 Operating Language and Emulation ........2-21 2.14 Communication Interfaces ............2-22 2.15 Print Alignment Specification ..........2-22 2/2000 Printer Specifications DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 21: Electrical Specifications

    .4 AMPS 2.1.2 Power On/Off The DocuPrint N24/N32/N40/N3225/N4025 is switched ON by a power ON/OFF switch mounted on the front of the printer. The power cord is detachable and plugged into a three-wire grounded power socket. The printer powers down automatically when it is not used for a period of time (see Power Saver).

  • Page 22: Mechanical Specifications

    Width (with Depth Height Weight 110V Weight 220V printer printer installed) Metric 642 mm 523 mm 486 mm 45kg 47.5Kg 25.3 in. 21 in. 19 in 99 lbs 105 lbs 3/99 Printer Specifications DocuPrint N24, N32 and N40 Service Manual...

  • Page 23: Standard Configuration

    Refer to (Figure 2.3a) for the standard configuration of the: DocuPrint N24/N32/N40/N3225/N4025 1) Face Down Bin 2) Printer Control Panel 3) Tray 1(500 sheets) 4) Tray 2 (500 sheets) 5) Multisheet Bypass Feeder (MBF) (50 sheets) 6) Offset Unit 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 Printer Specifications...

  • Page 24: Physical Location

    2.6 Status Display/Controls The printer's status is controlled and displayed by: 8 Front Panel Keys, 4 LED's, and a 32 character (2 x 16) LCD display (Figure 2.6a). Figure 2.6a Status Display/Controls 3/99 Printer Specifications DocuPrint N24, N32 and N40 Service Manual...

  • Page 25: Functional Specifications

    HCF 4 HCF 5 A4 LEF 8.6 sec 9.4 sec 9.7 sec 10.6 sec 11.8 sec 8.5 x 11 LEF 8.6 sec 9.4 sec 9.7 sec 10.6 sec 11.8 sec 3/99 DocuPrint N24, N32 and N40 Service Manual Printer Specifications...

  • Page 26: Continuous Printing Speed (Cps) After First Sheet Out

    HCF 4 & 5 (prints per minute) (prints per minute) (prints per minute) (prints per minute) A4 LEF Letter LEF Executive LEF Legal 13" SEF Legal 14" SEF A3 SEF 2/2000 Printer Specifications DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 27: Cps After First Sheet Out (N40/N4025)

    A4 LEF Letter LEF Executive LEF Legal 13" SEF Legal 14" SEF A3 SEF Ledger SEF A5 LEF Statement LEF Com10 LEF Monarch LEF DL LEF C5 LEF A6 Postcard SEF 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 Printer Specifications...

  • Page 28: Continuous Printing Speed (Cps) After First Sheet Out

    (prints per (prints per (prints per minute) (prints per minute) minute) minute) minute) A4 LEF Letter LEF Executive LEF Legal 13" SEF Legal 14" SEF A3 SEF Ledger SEF 2/2000 Printer Specifications 2-10 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 29: Cps After First Sheet Out (N40/N4025)

    (prints per (prints per (prints per minute) (prints per minute) minute) minute) minute) A4 LEF Letter LEF Executive LEF Legal 13" SEF Legal 14" SEF A3 SEF Ledger SEF 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 2-11 Printer Specifications...

  • Page 30: Environment

    • extreme dust or smoke • poor ventilation 2.9 Safety Standards The DocuPrint N24/N32/N40/N3225/N4025 satisfies the following standards: Category Standard Satisfied Laser Safety 110V and 115V printers: FDA 21 CFR Chapter 1, Subchapter J, Sections 1010 & 1040 for CDRH Class I Laser Product.

  • Page 31: Options

    Network Interface Card for N3225 and N4025 Printers Tiff DIMM Option Kit Option Kit for N3225 and N4025 Printers High Capacity Hard Disk Disk drive for N3225 and N4025 Printers 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 2-13 Printer Specifications...

  • Page 32: Paper Specifications

    2.11 Paper Specifications Weight: The recommended standard paper type is Xerox DP, 20 lb. (80gsm). Range: = 64 to 105gsm, 17 - 28 lbs. 60 to 136gsm, 16 - 36 lbs. MBF 2.11.1 Special Media Used with N24/N32/N40/N3225/N4025 Tray 3...

  • Page 33: Approved Media Certified On The

    Cover Stock 3R3041 Letter (8.5x11”) 65 lb. Labels - 33 Up Paper 3R3139 Letter (8.5x11”) Transparency - Permanent Stripe 3R2780 Letter (8.5x11”) Transparency - Removable Stripe 3R3108 Letter (8.5x11”) 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 2-15 Printer Specifications...
  • Page 34 Envelope- Communique JB 1236 C5 (162x229mm) 90 GSM Card Stock 3R91798A A6 (100x148mm) 160 GSM Transparency - Clear 3R96002 A4 (210x297mm) Labels - 24 Up Paper 3R96178 A4 (210x297mm) 3/99 Printer Specifications 2-16 DocuPrint N24, N32 and N40 Service Manual...

  • Page 35: Paper Tray Capacity

    2.11.3.2 Multisheet Bypass Feeder [MBF] (Standard) Standard feeder for the DocuPrint N24/N32/N40/N3225/N4025 printer. The MBF attaches to the left side of the printer. The MBF holds up to 50 sheets (0.2”/5mm stack height of 64 ~ 105gsm paper or 190gsm postcard) of the following paper.

  • Page 36: High Capacity Feeder [Hcf] (Option)

    Executive LEF - 7.25” x 10.5” (184.2mm x 266.7mm) HCF - Tray 4 and Tray 5 Optional feeder for the DocuPrint N24/N32/N40/N3225/N4025 printer. Trays 4 and 5 can each hold up to 1000 sheets (4.2”/108mm stack height of 20lb (80gsm) paper) of the following paper.

  • Page 37: Paper Limitations

    3/99 DocuPrint N24, N32 and N40 Service Manual 2-19 Printer Specifications...

  • Page 38: Paper Output Devices & Support Paper Specifications

    2.12.1 Face Down Bin (Standard) Standard output bin for the DocuPrint N24/N32/N40/N3225/N4025. Paper is transported out of the printer face down onto the printer Top Cover. This Bin holds up to 500 sheets of 20 lb (80gsm)paper, and comes equipped with Full Stack detection.

  • Page 39: Duplex Module (Option)

    2.12.4 Face Up Bin (Standard) Standard Face Up Bin attaches to the left side of the DocuPrint N24/N32/N40/N3225/N4025 printer. Paper is trans- ported out of the printer face up onto the Face Up Bin. The Bin holds up to 200 sheets of 20 lb (80gsm) paper.

  • Page 40: Communication Interfaces

    Less than Less than Less than Lead Edge +/- 1.5mm +/- 1.9mm +/- 2.1mm Registration Less than Less than Less than Side Edge +/- 2.0mm +/- 2.4mm +/- 2.9mm 2/2000 Printer Specifications 2-22 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 41: Parts Lists

    PL 3.6 Retard and Take Away - Tray 2 ..........3-24 PL 3.7 Feed Drive Transmission ............3-26 PL 4.1 Multi-Sheet Bypass Feeder (MBF) / Duplex Support ... 3-28 PL 4.2 Multi-Sheet Bypass Feeder Assembly ........3-30 3/99 DocuPrint N24, N32 and N40 Service Manual Parts Lists...
  • Page 42 PL 11.1 Power Inlet and LVPS............3-64 PL 11.2 HVPS and Printer Engine Controller PWB ......3-66 PL 11.3 System Controller Assembly ..........3-68 PL 12.1 Part Number Locator Listing..........3-70 3/99 Parts Lists DocuPrint N24, N32 and N40 Service Manual...
  • Page 43 NOTE:The parts listed and illustrated in this section are current at the time of this printing. As the machine matures the part number, mounting, etc. may change or be deleted. 3/99 DocuPrint N24, N32 and N40 Service Manual Parts Lists...

  • Page 44: Pl 1.1 Top Cover Assembly

    N4025 Console Panel Label (Spanish) 162K25111 Console Harness 2E68401 Cover System Controller 3E23653 Stopper 127K19110 Fuser Fan Assembly 127K21470 Fuser Fan Assembly (Alternate) 48E37170 Full Fuser Cover 600K65640 Screw Kit 2/2000 Parts Lists DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 45 3/99 DocuPrint N24, N32 and N40 Service Manual Parts Lists...

  • Page 46: Pl 1.2 Front Cover

    - - - - - - Magnet Plate 54E08320 Duct Bottom 26E40710 Stud Docking - - - - - - EME Front Spring 49E73290 Left Docking Bracket 892E15510 Xerox Logo Badge 600K65640 Screw Kit 2/2000 Parts Lists DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 47 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 Parts Lists...

  • Page 48: Pl 1.3 Rear, Left, And Right Covers

    PL 1.3 Rear, Left, and Right Covers Item Part Description 48E37211 Left Hand Inner Cover 48K50030 Right Hand Cover 48K49621 Upper Rear Cover 48E37410 Lower Rear Cover 600K65640 Screw Kit 3/99 Parts Lists DocuPrint N24, N32 and N40 Service Manual...
  • Page 49 3/99 DocuPrint N24, N32 and N40 Service Manual Parts Lists...

  • Page 50: Pl 2.1 Tray Unit (1 Of 2)

    - - - - - - Stopper {P/O Item 1} - - - - - - Tray Housing {P/O Item 1} - - - - - - Washer {P/O Item 1} 600K65640 Screw Kit 3/99 Parts Lists 3-10 DocuPrint N24, N32 and N40 Service Manual...
  • Page 51 3/99 DocuPrint N24, N32 and N40 Service Manual 3-11 Parts Lists...

  • Page 52: Pl 2.2 Tray Unit (2 Of 2)

    Pulley {P/O PL 2.1, Item 1} - - - - - - Guide Actuator {P/O PL 2.1, Item 1} 600K61610 Tray Cables Kit {Includes 2 each of Items 4 and 5} 600K65640 Screw Kit 3/99 Parts Lists 3-12 DocuPrint N24, N32 and N40 Service Manual...
  • Page 53 3/99 DocuPrint N24, N32 and N40 Service Manual 3-13 Parts Lists...

  • Page 54: Pl 3.1 Tray Interface - Tray 1

    - - - - - - Left Spacer 23E08660 Link Stopper Tray 1 & 2 809E05870 Torsion Spring 600K65440 Actuator Sensor Kit (Tray 1 Only) {Includes Items 3 and 4} 600K65640 Screw Kit 3/99 Parts Lists 3-14 DocuPrint N24, N32 and N40 Service Manual...
  • Page 55 3/99 DocuPrint N24, N32 and N40 Service Manual 3-15 Parts Lists...

  • Page 56: Pl 3.2 Paper Pick Up - Tray 1

    - - - - - - Bearing {P/O Item 5} 600K56740 Pick Up Gear Kit {Includes Items 1 and 3} 600K61600 Feed Roll Kit {Includes six of Item 6} 600K65640 Screw Kit 3/99 Parts Lists 3-16 DocuPrint N24, N32 and N40 Service Manual...
  • Page 57 3/99 DocuPrint N24, N32 and N40 Service Manual 3-17 Parts Lists...

  • Page 58: Pl 3.3 Retard And Take Away - Tray 1

    Feed Roll Kit {Includes six of Item 6} - - - - - - Frame {P/O Item 26} 600K65460 Complete Retard/Take Away Assembly {Includes Items 1, 9 through 22, and 25} 600K65640 Screw Kit 2/2000 Parts Lists 3-18 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 59 3/99 DocuPrint N24, N32 and N40 Service Manual 3-19 Parts Lists...

  • Page 60: Pl 3.4 Tray Interface - Tray 2

    - - - - - - Left Spacer 23E08660 Link Stopper 809E05870 Torsion Spring 600K56730 Actuator Sensor Kit (Trays 2 through 5) {Includes Items 3 and 4} 600K65640 Screw Kit 3/99 Parts Lists 3-20 DocuPrint N24, N32 and N40 Service Manual...
  • Page 61 3/99 DocuPrint N24, N32 and N40 Service Manual 3-21 Parts Lists...

  • Page 62: Pl 3.5 Paper Pick Up - Tray 2

    - - - - - - Bearing {P/O Item 5} 600K60960 Pickup Gear Kit {Includes Items 1 and 3} 600K61600 Feed Roll Kit {Includes six of Item 6} 600K65640 Screw Kit 3/99 Parts Lists 3-22 DocuPrint N24, N32 and N40 Service Manual...
  • Page 63 3/99 DocuPrint N24, N32 and N40 Service Manual 3-23 Parts Lists...

  • Page 64: Pl 3.6 Retard And Take Away - Tray 2

    Take Away Gear Kit {Includes Items 2, 9, and 16} 600K61600 Feed Roll Kit {Includes six of Item 5} 600K65480 Complete Retard/Take Away Assembly {Includes Items 1, and 9 through 17} 600K65640 Screw Kit 2/2000 Parts Lists 3-24 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 65 3/99 DocuPrint N24, N32 and N40 Service Manual 3-25 Parts Lists...

  • Page 66: Pl 3.7 Feed Drive Transmission

    Spring Torsion {P/O Item 12} - - - - - - Bearing {P/O Item 12} 600K60980 Feed Drive Repair Kit {Includes Items 1, 2, 4, and 6 through 11} 600K65640 Screw Kit 3/99 Parts Lists 3-26 DocuPrint N24, N32 and N40 Service Manual...
  • Page 67 3/99 DocuPrint N24, N32 and N40 Service Manual 3-27 Parts Lists...

  • Page 68: Pl 4.1 Multi-Sheet Bypass Feeder (Mbf) / Duplex Support

    Hinge Stud {P/O Item 7} - - - - - - Tray Spring {P/O Item 7} - - - - - - Harness Clamp {P/O Item 7} 600K65640 Screw Kit 2/2000 Parts Lists 3-28 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 69 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 3-29 Parts Lists...

  • Page 70: Pl 4.2 Multi-Sheet Bypass Feeder Assembly

    Hook Spring {P/O Item 17} - - - - - - Lower Chute {P/O Item 17} 59K06110 MBF Supporting Assembly (Includes Items 1 through 16 and PL 4.3 Item 1) 600K65640 Screw Kit 2/2000 Parts Lists 3-30 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 71 3/99 DocuPrint N24, N32 and N40 Service Manual 3-31 Parts Lists...

  • Page 72: Pl 4.3 Mbf Upper Feeder Assembly

    - - - - - - Friction Clutch Gear {P/O Item 1} {P/O Item 14} - - - - - - Upper Feeder Frame {P/O Item 1} 600K65640 Screw Kit 2/2000 Parts Lists 3-32 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 73 3/99 DocuPrint N24, N32 and N40 Service Manual 3-33 Parts Lists...

  • Page 74: Pl 4.4 Mbf Tray Assembly

    Lower Cover {P/O Item 1} - - - - - - Tray {P/O Item 1} - - - - - - Upper Cover {P/O Item 1} 600K65640 Screw Kit 3/99 Parts Lists 3-34 DocuPrint N24, N32 and N40 Service Manual...
  • Page 75 3/99 DocuPrint N24, N32 and N40 Service Manual 3-35 Parts Lists...

  • Page 76: Pl 5.1 Tray 1 Frame And Left Cover

    Grounding Metal {P/O Item 8} - - - - - - Left Middle Cover {P/O Item 8} - - - - - - Left Hand Frame 130E81311 Take Away Sensor 600K65640 Screw Kit 3/99 Parts Lists 3-36 DocuPrint N24, N32 and N40 Service Manual...
  • Page 77 3/99 DocuPrint N24, N32 and N40 Service Manual 3-37 Parts Lists...

  • Page 78: Pl 5.2 Tray 2 Frame And Left Cover

    - - - - - - Rear Support - - - - - - Washer {P/O Item 3} - - - - - - Door B Interlock/Jam Sensor Harness 600K65640 Screw Kit 3/99 Parts Lists 3-38 DocuPrint N24, N32 and N40 Service Manual...
  • Page 79 3/99 DocuPrint N24, N32 and N40 Service Manual 3-39 Parts Lists...

  • Page 80: Pl 6.1 Registration

    - - - - - - Static Eliminator {P/O Item 4} 130E81311 Registration Sensor 103K80192 Resistor/Capacitor Assembly Tag 15 - - - - - - Left Hand Frame 600K65640 Screw Kit 2/2000 Parts Lists 3-40 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 81 3/99 DocuPrint N24, N32 and N40 Service Manual 3-41 Parts Lists...

  • Page 82: Pl 6.2 Left Upper Cover Assembly

    Paper Guide {P/O Item 3} {P/O Item 7} - - - - - - Pulley {P/O Item 3} {P/O Item 7} 74E91101 Cover Support {P/O Item 3} 600K65640 Screw Kit 2/2000 Parts Lists 3-42 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 83 3/99 DocuPrint N24, N32 and N40 Service Manual 3-43 Parts Lists...

  • Page 84: Pl 6.3 Transport Chute Assembly

    - - - - - - Rear Frame {P/O PL 6.2 Item 3} - - - - - - Handle Assembly {P/O PL 6.2 Item 3} 600K65640 Screw Kit 3/99 Parts Lists 3-44 DocuPrint N24, N32 and N40 Service Manual...
  • Page 85 3/99 DocuPrint N24, N32 and N40 Service Manual 3-45 Parts Lists...

  • Page 86: Pl 7.1 Laser Assembly

    PL 7.1 Laser Assembly Item Part Description 62K97924 Laser Assembly 600K65640 Screw Kit 2/2000 Parts Lists 3-46 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 87 3/99 DocuPrint N24, N32 and N40 Service Manual 3-47 Parts Lists...

  • Page 88: Pl 7.2 Xerography And Development

    PWB Stud 113R00173 EP Cartridge 113R00184 EP Cartridge (Xerox Europe) 109R00486 115V Customer Maintenance Kit {Includes Item 1} 109R00487 220V Customer Maintenance Kit {Includes Item 1} 600K65640 Screw Kit 2/2000 Parts Lists 3-48 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 89 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 3-49 Parts Lists...

  • Page 90: Pl 8.1 Fuser Assembly

    126K10011 Fuser Assembly - 115V 126K10021 Fuser Assembly - 220V 109R00486 115V Customer Maintenance Kit {Includes Item 1} 109R00487 220V Customer Maintenance Kit {Includes Item 1} 600K65640 Screw Kit 2/2000 Parts Lists 3-50 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 91 3/99 DocuPrint N24, N32 and N40 Service Manual 3-51 Parts Lists...

  • Page 92: Pl 9.1 Exit Lower Chute

    - - - - - - Lower Chute {P/O Item 1} - - - - - - Exit/Stack Full Harness Assembly 110K98830 Stack Full Switch Assembly (Includes items 16 through 19) 600K65640 Screw Kit 2/2000 Parts Lists 3-52 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 93 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 3-53 Parts Lists...

  • Page 94: Pl 9.2 Offset Roller

    - - - - - - Offset Shaft Pin {P/O PL 9.1 Item 1} - - - - - - 19T Gear {P/O PL 9.1 Item 1} 600K65640 Screw Kit 2/2000 Parts Lists 3-54 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 95 3/99 DocuPrint N24, N32 and N40 Service Manual 3-55 Parts Lists...

  • Page 96: Pl 9.3 Exit Upper Chute Assembly

    Exit Gate {P/O Item 1} - - - - - - Exit Gate Spring {P/O Item 1} - - - - - - J Pinch Spring Assembly {P/O Item 1} 600K65640 Screw Kit 3/99 Parts Lists 3-56 DocuPrint N24, N32 and N40 Service Manual...
  • Page 97 3/99 DocuPrint N24, N32 and N40 Service Manual 3-57 Parts Lists...

  • Page 98: Pl 9.4 Exit Drive Assembly

    Front Inverter Exit Gear {P/O Item 1} - - - - - - Inverter Bracket {P/O Item 1} - - - - - - Exit Wire Harness {P/O Item 1} 600K65640 Screw Kit 3/99 Parts Lists 3-58 DocuPrint N24, N32 and N40 Service Manual...
  • Page 99 3/99 DocuPrint N24, N32 and N40 Service Manual 3-59 Parts Lists...

  • Page 100: Pl 10.1 Main Drive Assembly

    PL 10.1 Main Drive Assembly Item Part Description 7K83446 Main Drive Assembly 7K83507 Alternative 600K65640 Screw Kit 2/2000 Parts Lists 3-60 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 101 3/99 DocuPrint N24, N32 and N40 Service Manual 3-61 Parts Lists...

  • Page 102: Pl 10.2 Fuser Drive Assembly

    - - - - - - Harness Clamp 2 - - - - - - Harness Clamp 3 - - - - - - Fuser Harness Assembly 600K65640 Screw Kit 3/99 Parts Lists 3-62 DocuPrint N24, N32 and N40 Service Manual...
  • Page 103 3/99 DocuPrint N24, N32 and N40 Service Manual 3-63 Parts Lists...

  • Page 104: Pl 11.1 Power Inlet And Lvps

    115V LVPS Assembly 105K94952 220V LVPS Assembly 117K17510 115V Power Cord w/ GFI 117K26830 220V Power Cord w/ GFI - - - - - - Manufacturing Test Connector 600K65640 Screw Kit 3/99 Parts Lists 3-64 DocuPrint N24, N32 and N40 Service Manual...
  • Page 105 3/99 DocuPrint N24, N32 and N40 Service Manual 3-65 Parts Lists...

  • Page 106: Pl 11.2 Hvps And Printer Engine Controller Pwb

    - - - - - - 600K67000 Hashika Repair Kit (Tag 6) [Includes Item 4, Item 9, & Instructions] [FOR USE ON PRE-TAG 7 PRINTERS ONLY] 600K65640 Screw Kit 2/2000 Parts Lists 3-66 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 107 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 3-67 Parts Lists...

  • Page 108: Pl 11.3 System Controller Assembly

    Ferrite Core {P/O Item 18} - - - - - - Laser Video Harness 14E35020 Hard Disk Drive Right Side Standoff 14E35030 Hard Disk Drive Left Side Standoff 600K65640 Screw Kit 2/2000 Parts Lists 3-68 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 109 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 3-69 Parts Lists...

  • Page 110: Pl 12.1 Part Number Locator Listing

    026P62716 PL 8.4.2.1-11 013E93460 PL 8.5.2.4-24 048K58511 PL 8.5.2.24-28 PL 8.2.2.8-5 014E35020 PL 11.3-21 048K58551 PL 8.5.2.3-1 027E91800 PL 8.5.2.4-21 014E35030 PL 11.3-22 048K58590 PL 8.5.2.15-1 029K91704 PL 8.5.2.14-9 2/2000 Parts Lists 3-70 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 111 PL 8.1.2.4-15 054K06202 PL 9.1-6 121K87190 PL 8.3.2.2-11 110E93460 PL 11.2-10 054K08201 PL 8.2.2.3-11 126K10011 PL 8.1-1 110E94000 PL 8.2.2.6-17 054K08504 PL 9.3-1 126K10021 PL 8.1-1 110E94510 PL 8.5.2.3-3 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 3-71 Parts Lists...
  • Page 112 PL 8.5.2.21-7 PL 8.5.2.9-26 130K83340 PL 8.1.2.3-9 162K31690 PL 8.5.2.9-2 600K61870 PL 8.5.2.5-26 PL 8.1.2.4-14 162K31700 PL 8.5.2.9-14 PL 8.5.2.7-25 130K83360 PL 4.4-4 162K31720 PL 8.5.2.3-6 PL 8.5.2.9-25 PL 8.3.2.1-16 2/2000 Parts Lists 3-72 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 113 PL 1.1-5 891E42990 PL 1.1-5 891E43000 PL 1.1-5 891E43010 PL 1.1-5 891E43020 PL 1.1-5 891E68020 PL 1.1-5 891E68030 PL 1.1-5 891E68040 PL 1.1-5 891E68050 PL 1.1-5 892E15510 PL 1.2-9 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 3-73 Parts Lists...
  • Page 114 Notes: 2/2000 Parts Lists 3-74 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 115: Repair Procedures

    REP 4.2.7 Tray 2 Take Away Roll and Retard Assembly ....4-31 REP 4.2.8 Tray 1 & 2 Lift Up Sensor ..........4-34 REP 4.2.9 Tray 1 & 2 No Paper Sensor ......... 4-35 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 Repair Procedures...
  • Page 116 REP 4.8.2 Exit Drive Assembly ............4-73 REP 4.8.3 Face Up Exit Sensor ............. 4-74 REP 4.8.4 Exit Gate Solenoid............4-75 REP 4.8.5 Stack Full Sensor ............4-76 REP 4.8.6 Offset Motor..............4-77 2/2000 Repair Procedures DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 117 ADJ 4.4 Overall Side Edge Registration - Simplex ......4-106 ADJ 4.5 Individual Side Edge Registration - Simplex ....4-108 ADJ 4.6 Overall Side Edge Registration - Duplex......4-110 ADJ 4.7 Individual Side Edge Registration - Duplex ..... 4-112 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 Repair Procedures...

  • Page 118: Overview

    This manual reflects the configuration of the printer at the time the manual was created. As the printer matures, the number of screws, bolts, E-Rings, etc. attaching components, the placement of hardware, the placement of wire runs, or the design of the components may change. 3/99 Repair Procedures DocuPrint N24, N32 and N40 Service Manual...

  • Page 119: Rep 4.1 Covers

    6 Rotate the cover slightly, in the direction of the arrows to release the lock tabs (Figure 4.1.1a). The lock tabs are illustrated in figure 4.1.1b. 7 Lift the Fuser Full Cover off of the Top Cover Assembly. Figure 4.1.1a. Fuser Full Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual Repair Procedures...
  • Page 120 5 Press the Fuser Full Cover into place. Make sure the tabs remain in place. 6 Use two screws to secure the Fuser Full Cover. 7 Verify proper operation. Figure 4.1.1b. Fuser Full Cover Replacement. 3/99 Repair Procedures DocuPrint N24, N32 and N40 Service Manual...

  • Page 121: Rep 4.1.2 Top Cover Assembly

    6 Disconnect the Fuser Fan in-line connector (Figure 4.1.2a). 7 Disconnect the wire harness attached to the Control Panel(Figure 4.1.2a). 8 Lift the Top Cover Assembly off of the printer frame. Figure 4.1.2a. Top Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual Repair Procedures...
  • Page 122 5 Use two screws to secure the Top Cover Assembly to the Right Cover. 6 Reinstall the Fuser Full Cover. 7 Verify proper operation. Figure 4.1.2b. Reinstalling Top Cover Assembly. 3/99 Repair Procedures DocuPrint N24, N32 and N40 Service Manual...

  • Page 123: Rep 4.1.3 Upper Rear Cover Assembly

    3 Use two screws to secure the Rear Cover Assembly to the printer frame. 4 Reconnect the AC power cord to the rear of the printer. 5 Verify proper operation. 3/99 DocuPrint N24, N32 and N40 Service Manual Repair Procedures...

  • Page 124: Rep 4.1.4 Lower Rear Cover

    4 Lift the cover 1/4” (6 mm), pull the Rear Cover away from the printer frame (Figure 4.1.3a). Figure 4.1.4a. Rear Cover Assembly. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 3/99 Repair Procedures 4-10 DocuPrint N24, N32 and N40 Service Manual...

  • Page 125: Rep 4.1.5 Right Cover

    4 Make sure the Top Cover screw tabs rest on top of the Right Cover. 5 Use two screws to secure the Right Cover to the printer frame. 6 Verify proper operation. Figure 4.1.5b. Right Cover Replacement. 3/99 DocuPrint N24, N32 and N40 Service Manual 4-11 Repair Procedures...

  • Page 126: Rep 4.1.6 Left Upper Cover Assembly

    4 Use two screws to secure the two Cover Support Straps to the frame. 5 Reinstall the Rear Cover. 6 Open and close the Cover to make sure it opens and latches correctly. 7 Verify proper operation. 3/99 Repair Procedures 4-12 DocuPrint N24, N32 and N40 Service Manual...
  • Page 127 Figure 4.1.6a. Left Upper Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 4-13 Repair Procedures...

  • Page 128: Rep 4.1.7 Control Panel

    1 Position the Control Panel over the opening in the Top Cover Assembly, and press the Panel into the opening until it snaps into place. 2 Reinstall the Top Cover. 3 Verify proper operation. 3/99 Repair Procedures 4-14 DocuPrint N24, N32 and N40 Service Manual...

  • Page 129: Rep 4.2 Tray

    3 Secure the Motor to the frame with the screws. 4 Reconnect the harness to the rear of the Lift Up Motor. 5 Reinstall the Upper Rear Cover Assembly. 6 Reinstall Tray 1. 7 Verify proper operation. 3/99 DocuPrint N24, N32 and N40 Service Manual 4-15 Repair Procedures...

  • Page 130: Rep 4.2.2 Tray 2 Lift Up Motor

    3 Secure the Motor to the frame with the screws. 4 Reconnect the harness to the rear of the Lift Up Motor. 5 Reinstall the Lower Rear Cover Assembly. 6 Reinstall Tray 2. 7 Verify proper operation. 3/99 Repair Procedures 4-16 DocuPrint N24, N32 and N40 Service Manual...

  • Page 131: Rep 4.2.3 Tray 1 Feed Clutch

    5 Reinstall the Left Hand Inner Cover. 6 Close the Upper Left Hand Cover and reinstall the Duplex Unit, if removed. 7 Reinstall the Upper Rear Cover Assembly. 8 Verify proper operation. 3/99 DocuPrint N24, N32 and N40 Service Manual 4-17 Repair Procedures...

  • Page 132: Rep 4.2.4 Tray 2 Feed Clutch

    5 Use the E ring to secure the Clutch to the shaft. 6 Reconnect the wire harness to the inline connector. 7 Reinstall the Lower Rear Cover Assembly. 8 Verify proper operation. 3/99 Repair Procedures 4-18 DocuPrint N24, N32 and N40 Service Manual...

  • Page 133: Rep 4.2.5 Tray 1 & 2 Feed Roll, Nudger Roll, And Retard Roll

    Use a small screwdriver to gently pull out on the tab on the front of the Chute, and remove the Chute. Pull out on the Roll latch and slide the Rolls off of the shaft. Repeat for the remaining two rolls. Figure 4.2.5a. Feed, Nudger, and Retard Roll. 3/99 DocuPrint N24, N32 and N40 Service Manual 4-19 Repair Procedures...
  • Page 134 5 Reinstall the paper tray. 6 Verify proper operation and check registration using ADJ 4.1. NOTE: Repeat steps 1 through 6 for each tray if its respective rolls are replaced. 3/99 Repair Procedures 4-20 DocuPrint N24, N32 and N40 Service Manual...

  • Page 135: Rep 4.2.6 Tray 1 Take Away Roll And Retard Assembly

    16 Position two reams of paper in to the cavity occupied by Tray 1 (avoid switches and sensors) (Figure 4.2.6c). NOTE: The two reams of paper will be supporting the printer while the retard frame assembly is removed. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-21 Repair Procedures...
  • Page 136 18 Open the front door and remove the two screws that secure the front of the Retard Assembly to the printer frame (Figure 4.2.6d). Figure 4.2.6d. Retard Assembly Mounting Screws. 2/2000 Repair Procedures 4-22 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 137 22 Carefully lift the upper printer assembly (if working alone, insert an additional 1/4” to 3/8” of paper on top of the two reams of paper to provide clearance). 23 Remove the Retard Assembly (Figure 4.2.6g). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-23 Repair Procedures...
  • Page 138 30 Remove the screw that secures the Spring Support Assembly and bracket (Figure 4.2.6i). Remove the Spring Support Assembly. 31 Remove the outboard bearing, the E-ring, then the inboard bearing (Figure 4.2.6i). 2/2000 Repair Procedures 4-24 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 139 38 Release the lock tabs and remove the bearing from the front end of the Take Away Roll Shaft (Figure 4.2.6j). 39 Slide the Take Away Roll Shaft and the Retard assembly toward the rear until the front of the shaft is free of the assembly. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-25 Repair Procedures...
  • Page 140 41 Remove the screw that secures the Spring Support Assembly and bracket (Figure 4.2.6l). 42 Remove the Spring Support Assembly (Figure 4.2.6l). 43 Remove the outboard bearing, the E-ring, then the inboard bearing (Figure 4.2.6l). 2/2000 Repair Procedures 4-26 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 141 52 Slide the Take Away Roll Shaft and the Retard assembly toward the rear until the front of the shaft is free of the assembly. Figure 4.2.6m. Take Away Roll Assembly. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-27 Repair Procedures...
  • Page 142 Figure 4.2.6o. Reinstalling the Retard Assembly. 9 Install the Take Away Sensor into the new assembly and connect the harness (Figure 4.2.6h). 10 Install the spacer in the assembly (Figure 4.2.6p). 2/2000 Repair Procedures 4-28 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 143 19 Install the two screws in the front and the three screws in the back to secure the Retard Assembly. 20 Install the Left Docking Bracket (Figure 4.2.6r). 21 Install the Retard Assembly Spring (Figure 4.2.6s). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-29 Repair Procedures...
  • Page 144 24 Reconnect P/J403 to the Printer Engine Controller PWB (Figure 4.2.6a). 25 Secure all harness in the cable clamps. 26 Reinstall all remaining components. 27 Check machine for proper operation. Figure 4.2.6r. Docking Bracket. Figure 4.2.6s. Retard Assembly Spring. 2/2000 Repair Procedures 4-30 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 145: Rep 4.2.7 Tray 2 Take Away Roll And Retard Assembly

    11 Remove the Retard Assembly Spring (Figure 4.2.7a). 12 Remove the E-ring from between the center white bearing and the rubber roll (Figure 4.2.7a). Figure 4.2.7a. Take Away Roll. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-31 Repair Procedures...
  • Page 146 20 Note the position and direction of all the bearings on the Take Away Roll Shaft. 21 Remove the E-ring that secures the Retard Assembly to the Take Away Roll Shaft. Remove the Retard Assembly (Figure 4.2.7b). Figure 4.2.7b. Take Away Roll. 2/2000 Repair Procedures 4-32 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 147 (Figure 4.2.7c). 14 Reinstall the Lower Left Cover Interlock Sensor. 15 Reinstall the remaining components. 16 Verify proper operation. Figure 4.2.7c. Take Away Roll Replacement. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-33 Repair Procedures...

  • Page 148: Rep 4.2.8 Tray 1 & 2 Lift Up Sensor

    4 Release the lock tabs on the back of the Lift Up Sensor (Figure 4.2.8a). 5 Disconnect the harness from the sensor. Figure 4.2.8a. Lift Up Sensor. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 Repair Procedures 4-34 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 149: Rep 4.2.9 Tray 1 & 2 No Paper Sensor

    3 Release the rear lock tab on the back of the No Paper Sensor (Figure 4.2.9a). 4 Disconnect the harness from the sensor. Figure 4.2.9a. No Paper Sensor. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-35 Repair Procedures...

  • Page 150: Rep 4.2.10 Tray 1 & 2 Size Switch Assembly

    Switch PWB. Figure 4.2.10a. Size Switch Assembly. Replacement 1 Install the two standoffs on the Size Switch PWB. 2 Assemble the remaining components in reverse order. 3 Verify proper operation. 2/2000 Repair Procedures 4-36 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 151: Rep 4.2.11 Tray 1 Feeder Assembly

    10 Remove the Tray 1 Retard Roll (REP 4.2.5) (Figure 4.2.11b). 11 Remove the Tray 1 Spacer and Clutch Assembly (Figure 4.2.11b). 12 Slide Feeder Assembly out of printer (Figure 4.2.11b). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-37 Repair Procedures...
  • Page 152 6 Reinstall the Upper Rear Cover. 7 Reinstall the Lift Up Sensor. 8 Reinstall Tray 1. 9 Close the Upper Left Cover. 10 Replace Duplex Unit, if removed. 11 Verify proper operation. 2/2000 Repair Procedures 4-38 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 153: Rep 4.2.12 Tray 2 Feeder Assembly

    9 Remove the Tray 2 Retard Roll (REP 4.2.5) (Figure 4.2.12b). 10 Remove the Tray 2 Spacer and Clutch Assembly (Figure 4.2.12b). 11 Slide Feeder Assembly out of printer (Figure 4.2.11b). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-39 Repair Procedures...
  • Page 154 5 Reinstall the Tray 2 Feed Clutch. 6 Reinstall the Lower Rear Cover. 7 Reinstall the Upper Rear Cover. 8 Reinstall the Lift Up Sensor. 9 Reinstall Tray 2. 10 Verify proper operation. 2/2000 Repair Procedures 4-40 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 155: Rep 4.3 Multisheet Bypass Feeder (Mbf) Assembly

    1 Hold the MBF Assembly level with the MBF mounting bracket. 2 Slide the MBF Assembly into the mounting bracket until it locks into place. 3 Reinstall the Duplex Unit. 4 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-41 Repair Procedures...

  • Page 156: Rep 4.3.2 Mbf Tray Assembly

    8 Push on the Front Support as you slightly bow the Tray, and release the pivot hole on the side of the Tray from the metal shaft on the Front Support (Figure 4.3.2b). 9 Remove the MBF Tray Assembly. Figure 4.3.2b. MBF Tray Assembly. 2/2000 Repair Procedures 4-42 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 157 5 Reinstall the MBF Top Cover and use two screws to secure it to the MBF Assembly. 6 Reinstall the MBF Assembly. 7 Reinstall the Duplex Unit. 8 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-43 Repair Procedures...

  • Page 158: Rep 4.3.3 Mbf Feed Roll

    Sensor Bracket out of the way. 6 Remove the K-clip securing the MBF Feed Roll to the Feed Shaft, and slide the Feed Roll off of the shaft. Figure 4.3.3b. MBF Feed Roll. 2/2000 Repair Procedures 4-44 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 159 4 Reinstall the No-Paper Sensor Bracket onto the Feeder Assembly, and use one screw to secure it to the Assembly. 5 Reinstall the MBF Top Cover. 6 Reinstall the MBF Assembly. 7 Reinstall the Duplex Module. 8 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-45 Repair Procedures...

  • Page 160: Rep 4.3.4 Mbf Nudger Roll

    6 Remove the E-ring securing the MBF Gate to the Nudger Shaft and remove the Gate (Figure 4.3.4b). 7 Remove the E-ring securing the Nudger Roll to the Nudger Shaft and slide the Nudger Roll off of the shaft (Figure 4.3.4b). 2/2000 Repair Procedures 4-46 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 161 6 Reinstall and secure the No-Paper Sensor Bracket onto the Feeder Assembly. 7 Reinstall the MBF Top Cover. 8 Reinstall the MBF Assembly. 9 Reinstall the Duplex Module. 10 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-47 Repair Procedures...

  • Page 162: Rep 4.3.5 Mbf Pad

    8 Turn the MBF right side up. 9 Pull back the MBF Paper Guide and slide the MBF Pad to the right and out of the Feeder (Figure 4.3.5a). Figure 4.3.5a. MBF Pad Removal. 2/2000 Repair Procedures 4-48 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 163 5 Press down on the MBF Pad to make sure it moves smoothly and has a spring action return. 6 Reinstall the MBF Nudger Roll. 7 Reinstall the MBF Feed Roll. 8 Reinstall the MBF Assembly. 9 Reinstall the Duplex Module. 10 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-49 Repair Procedures...

  • Page 164: Rep 4.3.6 Mbf No Paper Sensor Assembly

    Sensor Bracket off of the Feeder (Figure 4.3.6b). 6 Disconnect the P/J from the No-Paper Sensor (Figure 4.3.6b). 7 Squeeze the Sensor latches and remove the Sensor from the Bracket (Figure 4.3.6b). 2/2000 Repair Procedures 4-50 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 165 Feeder. Secure the Bracket to the Feeder. 6 Manually actuate the MBF Gate to make sure it moves freely between the arms of the Sensor. 7 Reinstall the MBF Assembly. 8 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-51 Repair Procedures...

  • Page 166: Rep 4.3.7 Mbf Feed Clutch

    5 Remove the screw securing the MBF Rear Hook Bracket to the Feeder Assembly (Figure 4.3.7b). 6 Disconnect the P/J running to the MBF Feed Clutch. Figure 4.3.7b. MBF Rear Hook. 2/2000 Repair Procedures 4-52 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 167 10 Remove the E-ring securing the MBF Feed Clutch to the Feed Shaft and slide the Clutch off of the Feed Shaft (Figure 4.3.7d). Figure 4.3.7d. MBF Feed Clutch. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-53 Repair Procedures...
  • Page 168 9 Tighten the screw located under the clutch notch. 10 Reinstall the MBF Top Cover. 11 Reinstall the MBF Assembly. 12 Reinstall the Duplex Module. 13 Verify proper operation. 2/2000 Repair Procedures 4-54 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 169: Rep 4.4 Registration

    2 Use the E-ring to secure the Registration Clutch to the Registration Shaft. 3 Reconnect P/J 200 from the Registration Clutch. 4 Reinstall the Rear Cover. 5 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-55 Repair Procedures...

  • Page 170: Rep 4.4.2 Registration Sensor

    4 Squeeze the locking tabs on each side of the Sensor and pull the sensor out (Figure 4.4.2a). 5 Disconnect the harness from the rear of the sensor (Figure 4.4.2a). Figure 4.4.2a. Registration Sensor. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 Repair Procedures 4-56 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 171: Rep 4.4.3 Registration Roller Assembly

    14 Slide the rear bearing toward the front of the printer. 15 Slide the Registration Shaft toward the rear until the front of the shaft is free of the printer frame. Remove the Registration Shaft. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-57 Repair Procedures...
  • Page 172 7 Reinstall the Registration Clutch. 8 Reattach the two Cover Support Straps to the Upper Left Cover Assembly. 9 Reinstall the remaining components and covers. 10 Verify proper operation. 2/2000 Repair Procedures 4-58 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 173: Rep 4.5 Xerographics

    7 If you are removing the EP Cartridge as part of another Repair Procedure, place the EP Cartridge in a dark box or cover it with a dark cloth to protect it from exposure to light. Figure 4.5.1a. EP Cartridge Removal. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-59 Repair Procedures...
  • Page 174 7 Hold the edges of the EP Cartridge and pull out, to make sure it is latched in place. 8 Close the Front Left Cover. 9 Close the Left Upper Cover 10 Close the Duplex Unit. 11 Verify proper operation. 2/2000 Repair Procedures 4-60 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 175: Rep 4.5.2 Btr (Bias Transfer Roll)

    5 Holding on to just the bearings, lift the bearings until the BTR comes free of the BTR Assembly (Figure 4.5.2a). Figure 4.5.2a. Bias Transfer Roll. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-61 Repair Procedures...

  • Page 176: Rep 4.5.3 Charge Bias Assembly

    NOTE: Figure 4.5.3c shows the correct angle to provide proper alignment of the spring to contact the EP Cartridge when Door A is closed and during normal print operation. Figure 4.5.3a. Charge Bias Assembly Location. 2/2000 Repair Procedures 4-62 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 177 Figure 4.5.3b. Charge Bias Assembly Removal. Figure 4.5.3c. Charge Bias Assembly. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-63 Repair Procedures...

  • Page 178: Rep 4.6 Laser

    6 Place the Laser Assembly on a flat and stable surface. CAUTION Do not remove covers or disassemble the Laser Assembly. There are no replaceable parts or field adjustable points located inside the Laser Assembly. 2/2000 Repair Procedures 4-64 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 179 3 Use four screws to secure the Laser Assembly to the printer frame. 4 Reconnect the three P/J connectors and the video cable to the Laser. 5 Reinstall the LVPS. 6 Reinstall the System Controller Housing Assembly. 7 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-65 Repair Procedures...

  • Page 180: Rep 4.7 Fuser Assembly

    5 Loosen the two thumb screws that secure the Fuser Assembly to the printer frame. 6 Hold onto the Fuser Handles and slide the Fuser Assembly forward and out of the printer frame (Figure 4.7.1a). Figure 4.7.1a. Fuser Assembly. 2/2000 Repair Procedures 4-66 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 181 6 Use two thumb screws to secure the Fuser Assembly to the printer frame. 7 Close the Upper Left Cover and the Duplex Unit, if installed. 8 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-67 Repair Procedures...

  • Page 182: Rep 4.7.2 Fuser Drive Assembly

    7 Release the two springs that are connected to the Fuser Drive Assembly. 8 Remove the E-ring that secures the Drive Assembly to the frame (Figure 4.7.2a). 9 Remove the Fuser Drive Assembly. Figure 4.7.2a. Fuser Drive Assembly. 2/2000 Repair Procedures 4-68 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 183 2 Reinstall the Duct Bottom. 3 Reinstall the Fuser Assembly. 4 Reinstall the Top Cover Assembly. 5 Reinstall the Fuser Full Cover. 6 Reinstall the EP Cartridge. 7 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-69 Repair Procedures...

  • Page 184: Rep 4.7.3 Fuser Exit Sensor

    8 Release the two locking tabs on each end of the Fuser Exit Sensor. Remove the sensor. Figure 4.7.3a. Fuser Exit Sensor Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 Repair Procedures 4-70 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 185: Rep 4.8 Offset / Exit Assembly

    Offset / Exit Assembly to the printer frame (Figure 4.8.1a). 8 Lift the Offset / Exit Assembly up and off of the printer frame. Figure 4.8.1a. Offset / Exit Assembly. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-71 Repair Procedures...
  • Page 186 Offset / Exit Assembly to the printer frame. 5 Reconnect the four P/Js to the Offset / Exit Assembly. 6 Reinstall the Rear Cover Assembly. 7 Reinstall the Fuser Full Cover. 8 Verify proper operation. 2/2000 Repair Procedures 4-72 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 187: Rep 4.8.2 Exit Drive Assembly

    Offset / Exit Assembly. 4 Use three screws to secure the Exit Drive Assembly to the Offset / Exit Assembly. 5 Reinstall the Offset / Exit Assembly. 6 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-73 Repair Procedures...

  • Page 188: Rep 4.8.3 Face Up Exit Sensor

    5 Release the locking tabs on each end of the Face Up Exit Sensor (Figure 4.8.3a). Remove the sensor. Figure 4.8.3a. Face Up Exit Sensor. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 Repair Procedures 4-74 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 189: Rep 4.8.4 Exit Gate Solenoid

    5 Remove the two screws that secure the solenoid to the front of the Offset / Exit Assembly (Figure 4.8.4a). Remove the solenoid. Figure 4.8.4a. Exit Gate Solenoid. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-75 Repair Procedures...

  • Page 190: Rep 4.8.5 Stack Full Sensor

    5 Remove the two screws that secure the Sensor Bracket to the Offset / Exit Assembly (Figure 4.8.5a). Remove the Sensor Bracket and Actuator. Figure 4.8.5a. Stack Full Sensor. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 Repair Procedures 4-76 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 191: Rep 4.8.6 Offset Motor

    7 Disconnect the harness from the Offset Motor. 8 Remove the two screws that secure the Offset Motor to the mounting bracket. Figure 4.8.6a. Offset Motor. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-77 Repair Procedures...

  • Page 192: Rep 4.9 Main Drive

    9 From the rear of the Offset / Exit Assembly, disconnect the three lower connectors (P/J 209, 600, and 601) (Figure 4.9.1a). Figure 4.9.1a. Offset / Exit Assembly Connectors. 2/2000 Repair Procedures 4-78 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 193 15 Remove the screw securing the green ground wire to the Main Drive Assembly, and move the wire out of the way (Figure 4.9.1b). Figure 4.9.1b. Main Drive Assembly. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-79 Repair Procedures...
  • Page 194 6 Secure the wire harness at the top of the Main Drive Assembly to the wire clip that is located just above the Main Motor. 7 Reconnect CN1 to the Main Motor PWB. 2/2000 Repair Procedures 4-80 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 195 15 Reinstall the Inner Cover - LH, and use one screw to secure the Cover to the printer frame. 16 Reinstall the Rear Cover. 17 Reinstall the EP Cartridge. 18 Reinstall the Fuser Full Cover 19 Close the Left Upper Cover Assembly. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-81 Repair Procedures...

  • Page 196: Rep 4.10 Electronics

    4 Make sure you align the screw hole in the Bracket with the screw hole in the Power Supply. 5 Use one screw to secure the Bracket to the Power Supply Assembly. 6 Reinstall the Top Cover Assembly. 7 Verify proper operation. 2/2000 Repair Procedures 4-82 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 197: Rep 4.10.2 Lvps Assembly

    10 Disconnect the LVPS Fan inline connector and remove harness from the harness clamp (Figure 4.10.2b). 11 Remove the five screws securing the LVPS to the printer frame (Figure 4.10.2b). 12 Remove the LVPS Assembly. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-83 Repair Procedures...
  • Page 198 8 Reinstall the System Controller Housing Assembly and use four screws to secure it to the top of the LVPS. 9 Reinstall the Right Cover. 10 Reinstall the Top Cover Assembly. 11 Verify proper operation. 2/2000 Repair Procedures 4-84 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 199: Rep 4.10.3 Ac Driver Pwb

    6 Disconnect all P/Js that are attached to the AC Driver PWB (Figure 4.10.3a). 7 Release the four latches securing the PWB to the printer frame and remove the PWB (Figure 4.10.3a). Figure 4.10.3a. AC Driver PWB. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-85 Repair Procedures...
  • Page 200 5 Reinstall the System Controller Assembly and use four screws to secure it to the LVPS. 6 Reinstall the Rear Cover Assembly. 7 Reinstall the Top Cover Assembly. 8 Verify proper operation. 2/2000 Repair Procedures 4-86 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 201: Rep 4.10.4 Hvps Assembly

    5 Pull out on the HVPS Assembly while your release the two clips, one at the top and one on the right side, that secure the HVPS to the printer frame (Figure 4.10.4a). 6 Remove the HVPS Assembly from the frame. Figure 4.10.4a. HVPS Assembly. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-87 Repair Procedures...
  • Page 202 — Blue to BTR — White to DTS — White to FB — Black to CB — P500 7 Reinstall the Printer Engine Controller PWB. 8 Verify proper operation. 2/2000 Repair Procedures 4-88 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 203: Rep 4.10.5 Upper Left Cover Interlock Switch Assembly

    7 Rotate the Switch Actuator Lever so it is straight up, and slide it off of the Bracket. 8 Press the two clips securing the Switch to the Bracket and push the Switch out of the Bracket. Figure 4.10.5a. Upper Left Cover Interlock Switch. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-89 Repair Procedures...
  • Page 204 10 Open and close the Left Upper Cover to make sure the Switch functions correctly. 11 Reconnect the two wires to the Interlock Switch. 12 Reinstall the Rear Cover Assembly. 13 Verify proper operation. 2/2000 Repair Procedures 4-90 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 205: Rep 4.10.6 Printer Engine Controller Pwb

    NOTE: Power On Printer and verify operation. If Control Panel displays “Ready”, go to step 5 and complete replacement procedures. If the Control Panel displays an error message call for assistance. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-91 Repair Procedures...
  • Page 206 5 Reinstall the Upper Rear Cover Assembly. 6 Switch the printer power on and enter Diagnostics. Perform Adjustment Procedure (5.4.8). 7 Perform Overall Lead Edge Registration Adjustment (ADJ 4.1). 8 Verify proper operation. 2/2000 Repair Procedures 4-92 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 207: Rep 4.10.7 System Controller Pwb

    4 Tighten the two thumbscrews that secure the System Controller PWB to the printer. 5 Reconnect the interface cables to the connectors on the System Controller PWB. 6 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-93 Repair Procedures...

  • Page 208: Rep 4.10.8 System Controller Pwb Cover

    2 Use fourteen screws to secure the System Controller PWB Cover to the System Controller PWB Box. 3 Reinstall the Top Cover Assembly. 4 Reinstall the Fuser Full Cover. 5 Verify proper operation. 2/2000 Repair Procedures 4-94 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 209: Rep 4.10.9 System Controller Interface Pwb

    9 Remove the four screws securing the System Controller Interface PWB to the System Controller PWB Box (Figure 4.10.9a). 10 Lift the System Controller Interface PWB out of the System Controller PWB Box. Figure 4.10.9a. System Controller Interface PWB. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-95 Repair Procedures...
  • Page 210 7 Reconnect the four connectors to the System Controller Interface PWB. 8 Reconnect the video cable. 9 Reinstall the System Controller PWB Cover. 10 Reinstall the Top Cover. 11 Reinstall the Fuser Full cover. 12 Verify proper operation. 2/2000 Repair Procedures 4-96 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 211: Rep 4.10.10 Toner Sensor

    Toner Sensor up. 10 Remove the Toner Sensor Harness from the harness channel. Remove the Toner Sensor. Figure 4.10.10a. Toner Sensor 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-97 Repair Procedures...
  • Page 212 5 Reinstall the Upper Rear Cover Assembly. 6 Reinstall the Fuser Full Cover. 7 Reinstall the EP Cartridge and close the Left Upper Cover Assembly. 8 Verify proper operation. 2/2000 Repair Procedures 4-98 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 213: Rep 4.10.11 Ep Cartridge Interlock Switch

    7 Disconnect the two orange wires connected to the Interlock Switch (Figure 4.10.11a). Figure 4.10.11a. EP Cartridge Interlock Switch. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-99 Repair Procedures...

  • Page 214: Rep 4.10.12 Noise Filter Pwb

    7 Squeeze the tips of the two locking standoffs and remove the Noise Filter PWB (Figure 4.10.12a). Figure 4.10.12a. Noise Filter. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 2/2000 Repair Procedures 4-100 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 215: Adj 4.1 Overall Lead Edge Registration - Simplex

    9 Wait 10 seconds, then power OFF/ON the printer and generate a System Controller Test Print. 10 Check the new lead edge registration. If registration is still out of specification, go to ADJ 4.2 Individual Lead Edge Registration - Simplex. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-101 Repair Procedures...

  • Page 216: Adj 4.2 Individual Lead Edge Registration - Simplex

    ADJ 4.3 Overall Lead Edge Registration - Duplex. If a duplex option is not installed, go to ADJ 4.4 Overall Side Edge Registration - Simplex. 2/2000 Repair Procedures 4-102 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 217 Figure 4.2a. Lead Edge Registration 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-103 Repair Procedures...

  • Page 218: Adj 4.3 Overall Lead Edge Registration - Duplex

    11 Check the new lead edge registration. If registration is still out of specification, repeat steps 1-10. If registration is within specification, go to ADJ 4.4 Overall Side Edge Registration - Simplex. 2/2000 Repair Procedures 4-104 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 219 Figure 4.3a. Lead Edge Registration 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-105 Repair Procedures...

  • Page 220: Adj 4.4 Overall Side Edge Registration - Simplex

    10 Check the new side edge registration. If registration is still out of specification, repeat steps 1- 10. If registration is within specification, go to ADJ 4.5 Individual Side Edge Registration - Simplex. 2/2000 Repair Procedures 4-106 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 221 Figure 4.4a. Side Edge Registration 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-107 Repair Procedures...

  • Page 222: Adj 4.5 Individual Side Edge Registration - Simplex

    Repeat check/adjustment for each input tray. If registration is within specification and the duplex option is installed, go to ADJ 4.6 Overall Side Edge Registration - Duplex. If a duplex option is not installed, go to Final Actions. 2/2000 Repair Procedures 4-108 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 223 Figure 4.5a. Side Edge Registration 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-109 Repair Procedures...

  • Page 224: Adj 4.6 Overall Side Edge Registration - Duplex

    10 Check the new side edge registration. If registration is still out of specification, repeat steps 1-10. Repeat check/adjustment for each input tray. If registration is within specification, go to ADJ 4.3 2/2000 Repair Procedures 4-110 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 225 Overall Lead Edge Registration - Duplex. If a duplex option is not installed, go to ADJ 4.7 Individual Side Edge Registration - Duplex. Figure 4.6a. Side Edge Registration 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-111 Repair Procedures...

  • Page 226: Adj 4.7 Individual Side Edge Registration - Duplex

    8 Press the [3] or [7] keys to change the value of the duplex side edge registration NVM value. 9 Press the [4] key to write the new value into memory 2/2000 Repair Procedures 4-112 DocuPrint N24, N32, N40, N3225 and N4025...
  • Page 227 11 Check the new side edge registration. If registration is still out of specification, repeat steps 1-10. Repeat check/adjustment for each input tray. If registration is within specification, go to Final Actions Figure 4.7a. Side Edge Registration 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 4-113 Repair Procedures...
  • Page 228 This Page Intentionally Left Blank. 2/2000 Repair Procedures 4-114 DocuPrint N24, N32, N40, N3225 and N4025...

  • Page 229: General Procedures

    5.4.5 Running a Service Output Test..........5-15 5.4.6 Running a Service Sensor (H/L) Input Test ......5-19 5.4.7 Running a Service Sensor (A/D) Input Test ......5-24 5.4.8 Adjustment Procedures ............5-27 3/99 DocuPrint N24, N32 and N40 Service Manual General Procedures and Information...
  • Page 230 5.6.2.5 Parallel Menu ..............5-54 5.6.2.6 System Menu ..............5-54 5.6.2.7 PCL Menu ..............5-56 5.6.2.8 Tray Menu ..............5-57 5.6.2.9 Token Ring Menu ............5-58 5.6.2.10 Reset Menu ..............5-59 3/99 General Procedures and Information DocuPrint N24, N32 and N40 Service Manual...
  • Page 231 5.12 System Boot Code / Software Download Procedures..... 5-84 5.12.1 System Boot Code Download Procedure ......5-84 5.12.2 System Software Download Procedure ....... 5-85 5.13 Tag Matrix..................5-86 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 General Procedures and Information...
  • Page 232 5.14 Technical Bulletins ..............5-96 5.15 Glossary of Terms, Acronyms, and Abbreviations ....5-99 2/2000 General Procedures and Information DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 233: Precautions

    5.1.2 Service Precautions 1 Before disassembly, disconnect the AC power. 2 Replace parts only with the correct Xerox parts. 3 Pay attention to the proper orientation of parts when mounting or inserting them. 4 Pay particular attention to the Electrostatically Sensitive Device (ESD) precautions, since failure to follow them can seriously damage the unit.

  • Page 234: Esd Precautions

    5.1.4 Laser Safety The DocuPrint N24/N32/N40/N3225/N4025 printer contains a Class I Laser. All laser safety information is contained on pages iii and iv in the front of this manual. 2/2000...

  • Page 235: Printer Control Panel

    Form Feed received or the Form Feed function is invoked by pressing [4] on the control (Green) panel when in the Job Menu and the Form Feed is displayed. 3/99 DocuPrint N24, N32 and N40 Service Manual General Procedures and Information...
  • Page 236 This LED also flashes during processing of spooled jobs when one of the emulations processes a job and the input is filled from the disk rather than from one of the host interfaces. 3/99 General Procedures and Information DocuPrint N24, N32 and N40 Service Manual...
  • Page 237 The current setting is indicated by an asterisk (*) at the right edge of the display. A 2x16-character liquid crystal display is used to indicate: • Status Messages • Menu Settings • Fault Conditions • Service Messages 3/99 DocuPrint N24, N32 and N40 Service Manual General Procedures and Information...

  • Page 238: Printer Modes (Overview)

    5.3 Printer Modes (Overview) The DocuPrint N24/N32/N40/N3225/N4025 printer has four modes of operation, each with its own set of options. • On Line Mode • Power Saver Mode • Diagnostic Mode • Menu Mode 5.3.1 On Line On Line is the printer's normal operating mode. In this mode, the printer is On Line, under the control of the System Controller, and ready to generate output.

  • Page 239: Diagnostics

    The Menu Mode also allows you to set, change, or adjust the various features/options available in the DocuPrint N24/N32/N40/N3225/N4025 printer. If an option is not installed, the menu items for that option will not be displayed.

  • Page 240: Diagnostics Mode

    Checks the NVM value of a specific component. 5.4.2 Control Panel Functions The following figure displays the functions of the Control Panel when the Control Panel is connected to the System Controller PWB. 3/99 General Procedures and Information 5-12 DocuPrint N24, N32 and N40 Service Manual...

  • Page 241: Entering Diagnostics

    Figure 5.4.3.a. Control Panel 5.4.3.2 How to exit Diagnostics from the System Controller Interface PWB 1 If you are finished with Diagnostics, Switch off the printer power 3/99 DocuPrint N24, N32 and N40 Service Manual 5-13 General Procedures and Information...

  • Page 242: Running A Printer Engine Controller Test Print

    4 Press [4] and the printer will print a Grid Pattern Test Print from Tray 1 to the Face Down Output Bin. 5 When you have finished with this test, switch off the printer power to exit Diagnostic Mode. 3/99 General Procedures and Information 5-14 DocuPrint N24, N32 and N40 Service Manual...

  • Page 243: Running A Service Output Test

    When tray level sensor shows down, turn lift up motor for 2 seconds SELECT TRAY 3 When tray level sensor shows down, turn lift up motor for 2 seconds 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-15 General Procedures and Information...
  • Page 244 Energizes solenoid for 2 seconds WAIT CLUTCH Energizes clutch for 2 second MOTOR (SLOW) Power off to stop motor MOTOR (FAST) Motor runs for 2 minutes DEVE BIAS MONITOR V. INPUT 2/2000 General Procedures and Information 5-16 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 245 END WALL FORWARD Toggle between forward and reverse to observe end wall operation END WALL REVERSE STAPLER FRONT Toggle between front and rear to observe stapler movement. 3/99 DocuPrint N24, N32 and N40 Service Manual 5-17 General Procedures and Information...
  • Page 246 Finisher Bin three goes up FINISHER UNLOAD WHILE Observe the LED on top of the finisher unload button to verify it comes on. Power off to turn off light. 2/2000 General Procedures and Information 5-18 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 247: Running A Service Sensor (H/L) Input Test

    SELECT TRAY 5 H = Is WITHOUT paper L = Is WITH paper SELECT MBF/ENV H = Is WITHOUT paper L = Is WITH paper LEVEL SENSOR DETECT 3/99 DocuPrint N24, N32 and N40 Service Manual 5-19 General Procedures and Information...
  • Page 248 FACE UP EXIT H = Is WITH Paper SENSOR DETECT L = Is WITHOUT Paper FUSER FAN FAIL H = Monitoring FAIL MONITOR SIGNAL L = State is NORMAL 2/2000 General Procedures and Information 5-20 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 249 L = Is WITHOUT Paper PAPER SENSOR H = Is WITH Paper L = Is WITHOUT Paper COVER SAFETY SW H = Cover Is CLOSED L = Cover is OPEN 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-21 General Procedures and Information...
  • Page 250 L = Is NOT BLOCKED BIN 2 HALF SR H = Is BLOCKED L = Is NOT BLOCKED BIN 3 HALF SR H = Is BLOCKED L = Is NOT BLOCKED 2/2000 General Procedures and Information 5-22 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 251 L = Gate Is CLOSED FINISHER H = Is UNDOCKED INTERLOCK SW L = Is DOCKED IOT FULL PAPER H = Tray Is FULL SENSOR L = Tray Is Not FULL 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-23 General Procedures and Information...

  • Page 252: Running A Service Sensor (A/D) Input Test

    TRAY NOT INSTALLED = No cassette tray WITH PAPER = Size of tray A3S (SEF) 11x17S (SEF) 8.5X14S (SEF) 8.5X13S (SEF) 8.5X11L (LEF) A4L (LEF) 7.25X10.5 (LEF) A5L (LEF) 5.5X8.5L (LEF) 3/99 General Procedures and Information 5-24 DocuPrint N24, N32 and N40 Service Manual...
  • Page 253 TRAY NOT INSTALLED = No cassette tray WITH PAPER = Size of tray 8.5X11L (LEF) A4L (LEF) 7.25X10.5 (LEF) HCF/DOOR B DETECT IS WITH HCF/DOOR B = INSTALLED WITHOUT HCF = NOT INSTALLED 3/99 DocuPrint N24, N32 and N40 Service Manual 5-25 General Procedures and Information...
  • Page 254 DL = 0225 MONARCH = 0195 BTR MONITOR VOLTAGE INPUT FUSER CONTROL CHANGING HEX NUMBER EX. 0179 - 0174 SENSOR (VARIABLE DEPENDANT ON FUSER SETTING AND LINE VOLTAGE 2/2000 General Procedures and Information 5-26 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 255: Adjustment Procedures

    SELECT TRAY 4 Same as Tray 1 SELECT TRAY 5 Same as Tray 1 SELECT TRAY MBF Same as Tray 1 SELECT TRAY ENV Same as Tray 1 3/99 DocuPrint N24, N32 and N40 Service Manual 5-27 General Procedures and Information...
  • Page 256 FUSER TEMP. ADJ. step =(115V=0.80 MBF OP. GP 1-5 step =[220V=0.81 11 = (160 C) [170 (SEE FUSER NOTE) 49 = (190 C) [200 86 = (220 C) [230 2/2000 General Procedures and Information 5-28 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 257 HCF LIFT UP step = 10 msec TIME ADJUSTMENT FACE DOWN TRAY step = 1 sec. FULL DETECT TIME FACE DOWN TRAY step = 1 sec. FULL RESET TIME 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-29 General Procedures and Information...
  • Page 258 PRINT COUNT Number of prints on EP Cartridge (Read Only Value) CRUM SUB ID NVM VALUE = CRU Monitor ID of EP Car- (Read Only Value) tridge 2/2000 General Procedures and Information 5-30 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 259 NVM VALUE = Digits after decimal desig- MCU ROM RELEASE nating the installed Printer Engine Con- troller Firmware Release. For exam- ple, 05.70 where the 70 is the Firmware Release. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-31 General Procedures and Information...
  • Page 260 NVM VALUE = Digits after decimal desig- FINISHER ROM REL nating the installed Finisher Firmware Release. For exam- ple, 11.79 where the 79 is the Firmware Release. 2/2000 General Procedures and Information 5-32 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 261: Menu Mode - Version 1.7X And Below

    Controller Test Prints, PS Font lists, PCL Font Lists, Menu Maps, Disk Directories, and Demo Pages. The Menu Mode also allows you to set, change, or adjust the various features/options available in the DocuPrint N24/N32/N40/N3225/N4025 printer. If an option is not installed, the menu items for that option will not be displayed.
  • Page 262 Gate- Port Timeout Source Routing Speed NOTE: #1Only Available through Special Front Panel Key Press routine. NOTE: #2 Only Available when Token Ring Option PWB is installed. 3/99 General Procedures and Information 5-34 DocuPrint N24, N32 and N40 Service Manual...

  • Page 263: Accessing A Major Menu

    9 When you have completed all settings, press [0] to return the printer to the “Ready” condition. Figure 5.5.2a Control Panel. The following tables list all the possible menu paths for each major menu. 3/99 DocuPrint N24, N32 and N40 Service Manual 5-35 General Procedures and Information...

  • Page 264: Job Menu

    Printer Serial Number. Presently, the Printer Serial Number can only be entered via Centreware, which is a printer information package loaded on network’s server. 3/99 General Procedures and Information 5-36 DocuPrint N24, N32 and N40 Service Manual...

  • Page 265: Running A Test Print

    2 Press [4] to print a Disk Directory. NOTE: Provides a print out of all information (jobs, fonts, forms, & etc.) that is on the respective Hard Drive. 2/2000 General Procedures and Information 5-37 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 266: Novell Menu

    000.000.000.000.000 to 255.255.255.255 IP Address 000.000.000.000.000 to 255.255.255.255 (default) IP Address Res Control Panel DHCP BOOTP/RARP (default) HTTP Enable (default) Etalk Enable (default) AppSocket PDL Auto PostScript 3/99 General Procedures and Information 5-38 DocuPrint N24, N32 and N40 Service Manual...

  • Page 267: Parallel Menu

    5.5.2.5 Parallel Menu Parallel Menu Submenu Parallel Menu Function (default) Port Enable (default) Bidirectional (default) Parallel PDL Auto PostScript Port Timeout 5 - 300 (30 is the default) 3/99 DocuPrint N24, N32 and N40 Service Manual 5-39 General Procedures and Information...

  • Page 268: System Menu

    Face Up Bin *Staple Mode Off (default) Position 1 Position 2 Dual Output Offset On (default) ***Output Timeout 30 (default) Edge-To-Edge Off (default) Draft Mode Off (default) 3/99 General Procedures and Information 5-40 DocuPrint N24, N32 and N40 Service Manual...
  • Page 269 NOTE: **Shown only if Mailbox Option is installed. NOTE: ***Shown only if either Mailbox Option or Finisher Option is installed. NOTE: ****Shown only if Duplex Module Option is installed. 3/99 DocuPrint N24, N32 and N40 Service Manual 5-41 General Procedures and Information...

  • Page 270: Postscript Menu

    5 - 128 (default is 60 if Letter or 66 if A4) Point Size 4.00 - 999.75 (default is 10.00) Pitch 0.44 - 99.99 (default is 10.00) 3/99 General Procedures and Information 5-42 DocuPrint N24, N32 and N40 Service Manual...

  • Page 271: Tray Menu

    Tray 3 Type (Only when HCF installed) See Tray 5 Functions Tray 2 Type See Tray 5 Functions Tray 1 Type See Tray 5 Functions MBF Type See Tray 5 Functions 3/99 DocuPrint N24, N32 and N40 Service Manual 5-43 General Procedures and Information...

  • Page 272: Reset Menu

    5.5.2.11 Password Menu NOTE: Only Accessible/Shown when Hard Drive Option is installed. Password Menu Password Menu Submenu Function Enter Password 0000 to 7777 Print No (default) Delete No (default) 3/99 General Procedures and Information 5-44 DocuPrint N24, N32 and N40 Service Manual...

  • Page 273: Token Ring Menu

    000.000.000.000.000 to 255.255.255.255 Default Gateway 000.000.000.000.000 to 255.255.255.255 Port Timeout 5 - 300 Seconds (default is 30) Source Routing On (default) Speed 4 (default) 400000000000 to 7FFFFFFFFFFF 3/99 DocuPrint N24, N32 and N40 Service Manual 5-45 General Procedures and Information...

  • Page 274: Serial Menu

    5 - 300 Seconds (30 is default) Serial PDL Auto (default) PostScript Handshake XON/XOFF Robust XON/XOFF Hardware (default) Baud Rate 115200 57600 38400 28800 19200 9600 (default) 4800 2400 1200 3/99 General Procedures and Information 5-46 DocuPrint N24, N32 and N40 Service Manual...

  • Page 275: Menu Mode - Version 1.8X

    Controller Test Prints, PS Font lists, PCL Font Lists, Menu Maps, Disk Directories, and Demo Pages. The Menu Mode also allows you to set, change, or adjust the various features/options available in the DocuPrint N24/N32/N40/N3225/N4025 printer. If an option is not installed, the menu items for that option will not be displayed.
  • Page 276 Routing Port Time- Speed Speed #4 NOTE: #1Only Available through Special Front Panel Key Press routine. NOTE: #2 Only Available when Token Ring Option PWB is installed. 3/99 General Procedures and Information 5-48 DocuPrint N24, N32 and N40 Service Manual...

  • Page 277: Accessing A Major Menu

    9 When you have completed all settings, press [0] to return the printer to the “Ready” condition. Figure 5.6.2a. Control Panel. The following tables list all the possible menu paths for each major menu. 3/99 DocuPrint N24, N32 and N40 Service Manual 5-49 General Procedures and Information...

  • Page 278: Job Menu

    Printer Serial Number. Presently, the Printer Serial Number can only be entered via Centreware, which is a printer information package loaded on network’s server. 3/99 General Procedures and Information 5-50 DocuPrint N24, N32 and N40 Service Manual...

  • Page 279: Running A Test Print

    2 Press [4] to print a Disk Directory. NOTE: Provides a print out of all information (jobs, fonts, forms, & etc.) that is on the respective Hard Drive. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-51 General Procedures and Information...

  • Page 280: Novell Menu

    Ethernet Menu Submenu Ethernet Menu Function (default) LPR Enable (default) LPR Banner (default) LPR PDL Auto PostScript LPR Binary PS (default) (default) DLC/LLC Enable (default) DLC/LLC PDL Auto PostScript 3/99 General Procedures and Information 5-52 DocuPrint N24, N32 and N40 Service Manual...
  • Page 281 000.000.000.000.000 to 255.255.255.255 Port Timeout 5-300 (30 is the default) Speed Auto (default) 10/Half 10/Full 100/Half 100/Full NOTE: * Only Available/Shown when the 100MHz Ethernet Card PWB is installed. 3/99 DocuPrint N24, N32 and N40 Service Manual 5-53 General Procedures and Information...

  • Page 282: Parallel Menu

    Legal (8.5 x 14) Paper Type Plain (default) Cardstock Color Recycled Bond Labels Prepunched Transparency Letterhead Preprinted Page Policy Off (default) Ignore Size/Typ Ignore Type Ignore Size 3/99 General Procedures and Information 5-54 DocuPrint N24, N32 and N40 Service Manual...
  • Page 283 Position 2 Dual Defaults Inches Millimeters Power Saver (Minutes) 60 (default) NOTE: *Shown only if Finisher Option is installed. NOTE: **Shown only if Mailbox Option is installed. 3/99 DocuPrint N24, N32 and N40 Service Manual 5-55 General Procedures and Information...

  • Page 284: Pcl Menu

    ISO Latin Cyr PC Cyrillic Orientation Portrait (default) Landscape Form Length 5 - 128 (default is 60 if Letter or 66 if A4) Line Termination Off (default) 3/99 General Procedures and Information 5-56 DocuPrint N24, N32 and N40 Service Manual...

  • Page 285: Tray Menu

    Tray 5 Type (Only when HCF installed) See Tray 1 Functions Tray Sequence MBF-4-5-1-2-3 (default w/HCF installed) MBF-4-5-1-2 MBF-4-5-1 MBF-4-5 MBF-1-2 (default for Base Configuration) MBF-1 4-1-2-3 4-1-2 4-5-1-2-3 4-5-1-2 4-5-1 1-2-3 3/99 DocuPrint N24, N32 and N40 Service Manual 5-57 General Procedures and Information...

  • Page 286: Token Ring Menu

    Control Panel (default) BOOTP/RARP DHCP IP Address 000.000.000.000.000 to 255.255.255.255 Subnet Mask 000.000.000.000.000 to 255.255.255.255 Default Gateway 000.000.000.000.000 to 255.255.255.255 Port Timeout 5 - 300 Seconds (default is 30) 3/99 General Procedures and Information 5-58 DocuPrint N24, N32 and N40 Service Manual...

  • Page 287: Reset Menu

    5.6.2.11 Password Menu NOTE: Only Accessible/Shown when Hard Drive Option is installed. Password Menu Password Menu Submenu Function Enter Password 0000 to 7777 Print No (default) Delete No (default) 3/99 DocuPrint N24, N32 and N40 Service Manual 5-59 General Procedures and Information...

  • Page 288: Serial Menu

    Serial PDL Auto (default) PostScript Binary PS Off (default) Baud Rate 57600 38400 28800 19200 9600 (default) 4800 2400 1200 Flow Control XON/XOFF Robust XON/XOFF Hardware (default) 3/99 General Procedures and Information 5-60 DocuPrint N24, N32 and N40 Service Manual...

  • Page 289: Menu Mode - Version 2.0X

    5.7.1 Menu Tree The major menus are listed in the table (Table 5.7.1a). This table also contains the submenus contained in each of the major menus. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-61 General Procedures and Information...
  • Page 290 Routing Port Time- Speed Speed #4 NOTE: #1Only Available through Special Front Panel Key Press routine. NOTE: #2 Only Available when Token Ring Option PWB is installed. 2/2000 General Procedures and Information 5-62 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 291: Accessing A Major Menu

    8 When the desired setting is displayed, press [4] to “save” your setting. 9 When you have completed all settings, press [0] to return the printer to the “Ready” condition. Figure 5.7.2a. Control Panel. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-63 General Procedures and Information...

  • Page 292: The Following Tables List All The Possible Menu Paths For Each Major Menu.job Menu

    5.7.2.2 Password Menu NOTE: Only Accessible/Shown when Hard Drive Option is installed. Password Menu Password Menu Submenu Function Enter Password 0000 to 7777 Print No (default) Delete No (default) 2/2000 General Procedures and Information 5-64 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 293: Tray Menu

    Tray 4 Type (Only when HCF installed) See Tray 1 Functions Envelope Size Com 10 (4.125 x 9.5) C5 (162 x 229) DL (110 x 220) Monarc (3.87 x 7.5) 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-65 General Procedures and Information...
  • Page 294 Tray 5 Type (Only when HCF installed) See Tray 1 Functions Tray Sequence MBF-4-5-1-2-3 (default w/HCF installed) MBF-4-5-1-2 MBF-4-5-1 MBF-4-5 MBF-1-2 (default for Base Configuration) MBF-1 4-1-2-3 4-1-2 4-5-1-2-3 4-5-1-2 4-5-1 1-2-3 2/2000 General Procedures and Information 5-66 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 295: Pcl Menu

    ISO Latin Cyr PC Cyrillic Latin 6 Orientation Portrait (default) Landscape Form Length 005 - 128 (default is 60” if Letter or 66 ) Line Termination Off (default) 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-67 General Procedures and Information...

  • Page 296: System Menu

    Policy Timeout (Seconds) 30 (default) Print Quantity 1 - 999 (1 = default) Print PS Errors (default) ****Duplex Off (default) Short Edge Longe Edge Draft Mode Off (default) 2/2000 General Procedures and Information 5-68 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 297 NOTE: **Shown only if Mailbox Option is installed. NOTE: ***Shown only if either Mailbox Option or Finisher Option is installed. NOTE: ****Shown only if Duplex Module Option is installed. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-69 General Procedures and Information...

  • Page 298: Parallel Menu

    Serial PDL Auto (default) PostScript Binary PS Off (default) Baud Rate 115200 57600 38400 28800 19200 9600 (default) 4800 2400 1200 Flow Control XON/XOFF Robust XON/XOFF Hardware (default) 2/2000 General Procedures and Information 5-70 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 299: Usb Menu

    DLC/LLC Bin PS (default) (default) NetBEUI Enable (default) NetBEUI PDL Auto PostScript NetBEUI Bin PS (default) (default) AppSocket Enabl (default) AppSocket PDL Auto PostScript AppSocket Bin PS (default) 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-71 General Procedures and Information...
  • Page 300 Port Timeout 5-300 (60 is the default) Speed Auto (default) 10/Half 10/Full 100/Half 100/Full NOTE: * Only Available/Shown when the 10 Base 2 Ethernet Card PWB is installed. 2/2000 General Procedures and Information 5-72 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 301: Token Ring Menu

    STATIC BOOTP/RARP DHCP IP Address 000.000.000.000.000 to 255.255.255.255 Subnet Mask 000.000.000.000.000 to 255.255.255.255 Default Gateway 000.000.000.000.000 to 255.255.255.255 Port Timeout 5 - 300 Seconds (default is 60) 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-73 General Procedures and Information...

  • Page 302: Novell Menu

    (default) Primary Server Blank 0 - 47 alphanumeric characters (default) NDS Tree Blank 0 - 63 alphanumeric characters (default) NDS Context Blank 0 - 255 alphanumeric characters 2/2000 General Procedures and Information 5-74 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 303: Print Menu

    Printer Serial Number. Presently, the Printer Serial Number can only be entered via Centreware, which is a printer information package loaded on network’s server. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-75 General Procedures and Information...

  • Page 304: Running A Test Print

    2 Press [4] to print a Disk Directory. NOTE: Provides a print out of all information (jobs, fonts, forms, & etc.) that is on the respective Hard Drive. 2/2000 General Procedures and Information 5-76 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 305: Reset Menu

    Factory Defaults No (default) Network Defaults No(default) Demo Mode No (default) Delete Jobs No (default) Disk Init No (default) Disk Format No (default) Flash Format No (default) 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-77 General Procedures and Information...

  • Page 306: Space Requirements

    3 4 inches (102mm) 4 12 inches (305mm) 5 36.5 inches (927mm) 6 72 inches (1829mm) Minimum of 30 inches (762mm) above the top of the printer. 2/2000 General Procedures and Information 5-78 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 307: Tools And Supplies

    XE Part Number Cleaner 8R90175 Cleaning Pad Kit 600S4372 Cloth 8R90019 Fuser Cleaning Solvent Pads 43P83 General Cleaning Solvent 8R90176 Lens Cleaner 8R90177 Customer Maintenance Kit (220V) 109R487 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-79 General Procedures and Information...

  • Page 308: Product Codes

    N32 Printer (110v - AO Spanish) N32 Printer (220v - AO Spanish) N32 Printer - Base (220v - Xerox Europe) N32 Printer - Hard Drive (220v - Xerox Europe) N3225 Printer - Base (110v - US/XCI) N3225 Printer - Hard Drive (110v - US/XCI)
  • Page 309 N40 Printer (110v - AO Spanish) N40 Printer (220v - AO Spanish) N40 Printer - Base (220v - Xerox Europe) N40 Printer - Hard Drive (220v - Xerox Europe) N4025 Printer - Base (110v - US/XCI) N4025 Printer - Hard Drive (110v - US/XCI)

  • Page 310: Options Product Codes

    CN Retail Kit (HCF & Duplex) 450S02048 10 Bin Mailbox/Collator 97K29430 Console Bracket, Mailbox 98K57180 Tabletop Bracket, Mailbox 98K57190 Finisher/Stapler (110V) 97K24890 Finisher/Stapler (220V) 97K26870 100 Envelope Feeder 97K24870 2/2000 General Procedures and Information 5-82 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 311: Maintenance Reset Procedure

    Kit contents - (1) Fuser Assembly, (1) BTR Assembly, (15) Feed Rollers, (1) Cleaning cloth, & Install Instructions. Maintenance Kit Part # 110V - 109R000486 220V - 109R000487 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-83 General Procedures and Information...

  • Page 312: System Boot Code / Software Download Procedures

    11 Power On Printer, watching the Control Panel to verify the Boot Code has changed. 12 Allow printer to come to “Ready”, then generate a Configuration Sheet. 2/2000 General Procedures and Information 5-84 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 313: System Software Download Procedure

    11 Power On Printer and allow printer to come to “Ready”, then generate a Configuration Sheet. 12 Verify the Configuration Sheet states the System Software has changed by comparing to the Configuration Sheet printed in Step 1. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-85 General Procedures and Information...

  • Page 314: Tag Matrix

    Lift-Up Motor Change Purpose: Improvement to Lift-Up Motor for Trays 1 through 5 to prevent Collar on Motor Shaft from falling off. Kit Number: Reference: Superseded by Tag 4 2/2000 General Procedures and Information 5-86 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 315 Improvement to Lift-Up Motor for Trays 1 through 5 to prevent Collar on Motor Shaft from falling off and Improvement of insertion for Trays 1 through 3. Kit Number: 600K67460 Reference: Supersedes Tag 1. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-87 General Procedures and Information...
  • Page 316 Improve/eliminate the possible scatter of toner particles, which are seen only under Eye Loop, on printed originals. New Fuser Cut-In. Kit Number: 126K06489 (110V) / 126K06499 (220V) Reference: Superseded by Tag 13. 2/2000 General Procedures and Information 5-88 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 317 Purpose: To correct Firmware bugs. Kit Number: Reference: Superseded by Tag 11. Change Tag Index Tag: Class: Mfg. Serial No.:N/A Name: Not Issued. Purpose: Kit Number: Reference: 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-89 General Procedures and Information...
  • Page 318 Add Sleave to Drive Shaft on Fuser Assembly Purpose: Prevent Fuser Assembly from early replacements due to Fuser Gear melting. Kit Number: 126K07895 (110V) / 126K07905 (220V) Reference: Supersedes by Tag 7. 2/2000 General Procedures and Information 5-90 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 319 Prevent Offset Motor from premature failure which causes damage to the Printer Engine Controller PWB. Kit Number: 127K18861 (Also located in Offset/Exit Assembly - 22K46548 & Greater.) Reference: 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-91 General Procedures and Information...
  • Page 320 See PL 11.2 N24, N32, and N40 Printer Engine Controller PWB for Part Numbers. Reference: Supersedes Tag 11. Change Tag Index Tag: Class: Mfg. Serial No.: Name: Purpose: Kit Number: Reference: 2/2000 General Procedures and Information 5-92 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 321 Reference: Change Tag Index Tag: Class: Mfg. Serial No.: Name: Purpose: Kit Number: Reference: Change Tag Index Tag: Class: Mfg. Serial No.: Name: Purpose: Kit Number: Reference: 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-93 General Procedures and Information...
  • Page 322 Reference: Change Tag Index Tag: Class: Mfg. Serial No.: Name: Purpose: Kit Number: Reference: Change Tag Index Tag: Class: Mfg. Serial No.: Name: Purpose: Kit Number: Reference: 2/2000 General Procedures and Information 5-94 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 323 See Parts List for new Part Number. Change Tag Index Tag: Class: Mfg. Serial No.: Name: Purpose: Kit Number: Reference: Change Tag Index Tag: Class: Mfg. Serial No.: Name: Purpose: Kit Number: Reference: 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-95 General Procedures and Information...

  • Page 324: Technical Bulletins

    Revised Table of Contents for Section 7. The revisions are included in this manual. 2/17/98 New Specification included in Section 2 regarding Print Alignment. New specification included in this printing. 2/2000 General Procedures and Information 5-96 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 325 Area F Paper Jams - Announcement of Finisher Transport Repair Kit 4/29/99 Error Code “SYS ER OUxxx POWER OFF ON” 6/18/99 Announcement of Release Version 1.8 for DocuPrint N24/N32/N40 Printers 10/8/99 Announcement of Maintenance Release Version 1.87 for DocuPrint N24/N32/ N40 Printers...
  • Page 326 Table 5.14.3 N3225/N4025 Only Technical Bulletins Bulletin # Date Description 2/2000 General Procedures and Information 5-98 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 327 Electronic Subsystem; synonym for the System Controller PWB Exposure The action of the laser beam striking and discharging select areas of the electrically charged surface of the drum 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-99 General Procedures and Information...
  • Page 328 Laser Diode. (see Laser Diode) Light Emitting Diode Low (signal) A signal voltage that is significantly lower than the base voltage (see High) LVPS Low Voltage Power Supply Low Speed 2/2000 General Procedures and Information 5-100 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 329 A name given to a wire indicating the purpose of the wire and/or the voltage carried by that wire Generally means printing on one side of a single sheet of paper. (see Duplex) Simplex Sensor Solenoid Start Of Scan Status Soft Touch Sensor Switch 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 5-101 General Procedures and Information...
  • Page 330 The time it takes the printer to go from main power ON to Ready to Print Wire Harness A bundle of wires that form a single unit and are generally terminated with connectors at both ends. 2/2000 General Procedures and Information 5-102 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 331: Wiring Data

    6.3.4 Control Panel ................6-15 6.3.5 System Controller Interface PWB ........... 6-16 6.3.6 Laser Assembly ..............6-17 6.3.7 Toner Sensor / EP Cartridge ........... 6-17 6.3.8 High Voltage Power Supply (HVPS) ........6-18 3/99 DocuPrint N24, N32 and N40 Service Manual Wiring Data...
  • Page 332 6.3.13 Multisheet Bypass Feeder ............ 6-21 6.3.14 Tray 1 Sensors ..............6-22 6.3.15 Tray 1 Clutches ..............6-22 6.3.16 Offset / Exit Assembly............6-23 6.3.17 Mailbox.................. 6-24 6.3.18 Finisher ................. 6-24 3/99 Wiring Data DocuPrint N24, N32 and N40 Service Manual...

  • Page 333: Master Connection And Wiring Diagram

    Master Connection and Wiring Diagram 3/99 DocuPrint N24, N32 and N40 Service Manual Wiring Data...
  • Page 334 3/99 Wiring Data DocuPrint N24, N32 and N40 Service Manual...

  • Page 335: Plug / Jack Locator

    4 P499 - Manufacturing Test Connector from the AC Driver PWB. 5 J13 - AC supply connector for the Finisher. 6 P/J207 - Laser Motor from Printer Engine Controller PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual Wiring Data...

  • Page 336: Multisheet Bypass Feeder Area

    6 P/J102 - Tray 1 No paper Sensor from Printer Engine Controller PWB. 7 P/J101 - Tray 1 Take Away Sensor from Printer Engine Controller PWB. 8 P/J108 - MBF No Paper Sensor, to P/J604/603, to Printer Engine Controller PWB. 3/99 Wiring Data DocuPrint N24, N32 and N40 Service Manual...

  • Page 337: Offset / Exit Area

    10 P/J600 - Inline connector between Fuser Connector and the Printer Engine Controller PWB. 11 P/J209 - Offset Motor to Printer Engine Controller PWB. 12 P/J602 - Inline connector between the clutches and the Printer Engine Controller PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual Wiring Data...

  • Page 338: Printer Engine Controller Pwb Area

    6.2.4 Printer Engine Controller PWB Area 3/99 Wiring Data DocuPrint N24, N32 and N40 Service Manual...
  • Page 339 28 P/J402 - Printer Engine Controller PWB to System Controller Interface PWB. 29 P/J410 - Used to run diagnostics from the Printer Engine Controller PWB. 30 P/J105 - Tray 1 Size Sensor to Printer Engine Controller PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual Wiring Data...

  • Page 340: Low Voltage Power Supply

    3 P/J235 - Inline connector between the LVPS Fan and the Printer Engine Controller PWB. 4 P/J501 - 5VDC from the LVPS to the System Controller Interface PWB and to the Printer Engine Controller PWB. 3/99 Wiring Data 6-10 DocuPrint N24, N32 and N40 Service Manual...

  • Page 341: System Controller Interface Pwb

    4 P/J420 - Connection to P/J501 and P/J502 on the LVPS. 5 P/J425 - Not Used. 6 P/J423 - Connection to System Controller PWB. 7 P/J416 - Video Data to P/J430 on the Laser Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 6-11 Wiring Data...

  • Page 342: Ac Driver Pwb And Noise Filter

    7 FS6 - AC Neutral from input to Noise Filter PWB (US), AC Line from Input to Noise Filter PWB (RX). 8 P/J21 - AC line to Flicker Transformer (220V only). 2/2000 Wiring Data 6-12 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 343: Wiring Harnesses

    6.3 Wiring Harnesses 6.3.1 AC Input 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 6-13 Wiring Data...

  • Page 344: Ac Driver Pwb / Fuser

    6.3.2 AC Driver PWB / Fuser 3/99 Wiring Data 6-14 DocuPrint N24, N32 and N40 Service Manual...

  • Page 345: Low Voltage Power Supply

    6.3.3 Low Voltage Power Supply 6.3.4 Control Panel 3/99 DocuPrint N24, N32 and N40 Service Manual 6-15 Wiring Data...

  • Page 346: System Controller Interface Pwb

    6.3.5 System Controller Interface PWB 3/99 Wiring Data 6-16 DocuPrint N24, N32 and N40 Service Manual...

  • Page 347: Laser Assembly

    6.3.6 Laser Assembly 6.3.7 Toner Sensor / EP Cartridge 3/99 DocuPrint N24, N32 and N40 Service Manual 6-17 Wiring Data...

  • Page 348: High Voltage Power Supply (Hvps)

    6.3.8 High Voltage Power Supply (HVPS) 6.3.9 Main Motor and Fuser Fan 3/99 Wiring Data 6-18 DocuPrint N24, N32 and N40 Service Manual...

  • Page 349: Ep Cartridge And Upper Left Cover Interlock

    6.3.10 EP Cartridge and Upper Left Cover Interlock 6.3.11 Tray 1 Lift Up Motor and Take Away Roll Sensor 3/99 DocuPrint N24, N32 and N40 Service Manual 6-19 Wiring Data...

  • Page 350: Tray 2 Sensors, Lift Up Motor, And Feed Clutch

    6.3.12 Tray 2 Sensors, Lift up Motor, and Feed Clutch 3/99 Wiring Data 6-20 DocuPrint N24, N32 and N40 Service Manual...

  • Page 351: Multisheet Bypass Feeder

    6.3.13 Multisheet Bypass Feeder 3/99 DocuPrint N24, N32 and N40 Service Manual 6-21 Wiring Data...

  • Page 352: Tray 1 Sensors

    6.3.14 Tray 1 Sensors 6.3.15 Tray 1 Clutches 3/99 Wiring Data 6-22 DocuPrint N24, N32 and N40 Service Manual...

  • Page 353: Offset / Exit Assembly

    6.3.16 Offset / Exit Assembly 3/99 DocuPrint N24, N32 and N40 Service Manual 6-23 Wiring Data...

  • Page 354: Mailbox

    6.3.17 Mailbox 6.3.18 Finisher 3/99 Wiring Data 6-24 DocuPrint N24, N32 and N40 Service Manual...

  • Page 355: Repair Analysis Procedures

    RAP 7.22 Fuser Failure (U4-1, U4-2, & U4-3) ........7-31 RAP 7.23 Fuser Fan Fail (U4-9) ............7-32 RAP 7.24 MCU Failure (U6-1) .............. 7-33 RAP 7.25 IOT MEM Failure (U6-2)............7-34 3/99 DocuPrint N24, N32 and N40 Service Manual Repair Analysis Procedures (RAP)
  • Page 356 RAP 7.50.4 0104 - SIMM4..............7-78 RAP 7.50.5 0105 - SIMM5..............7-79 RAP 7.51 Printer hangs with “Processing...” Message......7-80 RAP 7.52 “IM****” Message Faults ............7-81 RAP 7.53 “OU***” Message Fault............7-82 2/2000 Repair Analysis Procedures (RAP) DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 357: Using Raps

    The following symbol will be displayed when the components in an area are susceptible to electrostatic discharge. Use all appropriate ESD procedures. CAUTION These components are susceptible to electrostatic discharge. Observe all ESD procedures to avoid damage. 3/99 DocuPrint N24, N32 and N40 Service Manual Repair Analysis Procedures (RAP)
  • Page 358 1 While in the menu mode, press the [1] key until “TEST MENU” or “PRINT MENU” is displayed. 2 Press [2] until “TEST PRINT” is displayed. 3 Press [4] and the System Controller Test Print will be printed. Figure 7.1. System Controller Test Print SR1503R 2/2000 Repair Analysis Procedures (RAP) DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 359 12 The recommended paper stock is being used in the printer. 13 The customer uses the printer as instructed in the User Manual. 14 Consumables, such as the Print Cartridge (EP Cartridge), replaced at recommended intervals. 3/99 DocuPrint N24, N32 and N40 Service Manual Repair Analysis Procedures (RAP)

  • Page 360: Rap 7.1 Entry Level

    7 Pull tray 2. Run a Test Print (5.5.2.2.2) for Version 1.7X and below or (5.6.2.2.2) for Version 1.8X. from the MBF. Paper is delivered to the output tray. Go to RAP 7.7. 3/99 Repair Analysis Procedures (RAP) DocuPrint N24, N32 and N40 Service Manual...
  • Page 361 Stapled enabled, if the Finisher Option is installed. All options tested above function properly. Refer to the appropriate option check out procedure in Section (8). 12 Go to 1.4 Final Actions. 3/99 DocuPrint N24, N32 and N40 Service Manual Repair Analysis Procedures (RAP)

  • Page 362: Rap 7.2 Paper Jam/Clear Area A Entry

    9 The Envelope Feeder is installed and the jam occurs when the Envelope Feeder Option is used. The jam occurs when the HCF Option is used. Go to RAP 8.4.7.4. 10 Go to RAP 8.3.7.2. 3/99 Repair Analysis Procedures (RAP) DocuPrint N24, N32 and N40 Service Manual...

  • Page 363: Rap 7.3 Clear Area A / Reset Tray 1 (C1-3)

    [4]. The Control Panel LCD displays H when paper is inserted into the Registration Sensor, and displays L when the paper is removed. Replace the Registration Sensor (REP 4.4.2). 6 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual Repair Analysis Procedures (RAP)

  • Page 364: Rap 7.4 Jam Area B / Reset Tray 2 (C2-2)

    Check wiring between P/J 408 and P/J 143 (6.3.12). If OK, replace the Tray 2 Take Away Sensor (PL 5.2). 8 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Repair Analysis Procedures (RAP) 7-10 DocuPrint N24, N32 and N40 Service Manual...

  • Page 365: Rap 7.5 Paper Jam / Clear Area A (C2-3)

    Registration Sensor, and displays L when the paper is removed. Check wiring between P/J 459 and P/J 100 (6.3.14). If OK, replace the Registration Sensor (REP 4.4.2). 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-11 Repair Analysis Procedures (RAP)

  • Page 366: Rap 7.6 Jam Area A, B / Reset Tray 2 (C8-2)

    Check wiring between P/J 143 and P/J 408 (6.3.12). If OK, replace the Tray 2 Take Away Sensor (PL 5.2). 3 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Repair Analysis Procedures (RAP) 7-12 DocuPrint N24, N32 and N40 Service Manual...

  • Page 367: Rap 7.7 Clear Area A / Reset Env/Bypass (C9-3)

    9 Measure across P/J 703-2 to FG and verify +24VDC is present. Voltage is measured. Check wiring between P/J 604 and PJ 700 (WIR 8.3.5.1). If OK, replace Envelope Feed Clutch (PL 8.3.2.3). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-13 Repair Analysis Procedures (RAP)
  • Page 368 Check wiring between P/J 703 and P/J 221 (WIR 8.3.5.1). If OK, replace Envelope Feed Clutch (PL 8.3.2.3). 13 Check wiring between P/J 604 and P/J 700 (WIR 8.3.5.1). If OK, replace Envelope Feeder PWB (REP 8.3.3.7). 3/99 Repair Analysis Procedures (RAP) 7-14 DocuPrint N24, N32 and N40 Service Manual...

  • Page 369: Rap 7.8 Paper Jam / Clear Area A (E1-1, E1-2, E1-3, E1-6)

    Replace the EP Cartridge (PL 7.2). 10 Open the Drum Shutter. Hand rotate (counterclockwise) the Main Drive Motor. The Drum rotates smoothly and without binding. Replace the EP Cartridge (PL 7.2). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-15 Repair Analysis Procedures (RAP)
  • Page 370 Check the wiring between P/J 210 and P/J 462 (6.3.16). If OK, replace the Exit Gate Solenoid (REP 4.8.4). 20 Replace the Printer Engine Controller PWB (REP 4.10.6). 2/2000 Repair Analysis Procedures (RAP) 7-16 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 371: Rap 7.9 Paper Jam / Clear Area A (E3-1)

    Check wiring between P/J 462 and P/J 219 (6.3.16). If OK, replace the Inverter CCW Clutch (PL 9.4). If problem still exists; replace Offset/Exit Unit Assembly (REP 4.8). 7 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-17 Repair Analysis Procedures (RAP)

  • Page 372: Rap 7.10 Paper Jam / Close Area A (E4-1, E4-3, E4-5, E4-6)

    Check wiring between P/J 462 and P/J 219 (6.3.16). If OK, replace the Inverter CCW Clutch (PL 9.4). 6 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Repair Analysis Procedures (RAP) 7-18 DocuPrint N24, N32 and N40 Service Manual...

  • Page 373: Rap 7.11 Close Door A (E5-1)

    9 Verify actuation and deactuation of the Upper Left Cover Interlock Switch by testing continuity across the switch. Continuity is measured. Replace the Upper Left Cover Interlock Switch (REP 4.10.5). 10 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-19 Repair Analysis Procedures (RAP)

  • Page 374: Rap 7.12 Close Door B (E5-2)

    5 Replace the Printer Engine Controller PWB (REP 4.10.6). 6 Check the wiring between P/J 408 and P/J 144 (6.3.12). If OK, replace the Left Lower Cover Interlock Switch (PL 5.2). 3/99 Repair Analysis Procedures (RAP) 7-20 DocuPrint N24, N32 and N40 Service Manual...

  • Page 375: Rap 7.13 Tray 1 Problem (H1-1)

    Check the wiring between P/J 403 and P/J 203 (6.3.11). If OK, replace Tray 1 Lift Up Motor (REP 4.2.1). 4 Replace the Printer Engine Controller PWB (REP 4.10.6). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-21 Repair Analysis Procedures (RAP)

  • Page 376: Rap 7.14 Tray 2 Problem (H1-2)

    Check wiring between P/J 408 and P/J 241 (6.3.12). If OK, replace Tray 2 Lift Up Motor (REP 4.2.1). 4 Replace the Printer Engine Controller PWB (REP 4.10.6). 2/2000 Repair Analysis Procedures (RAP) 7-22 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 377: Rap 7.15 Duplex Unit Fail / Service Required (H2-7)

    Repair or replace harnesses as necessary. 3 Replace the Duplex Module PWB (PL 8.1.2.2).The error message reappears. Problem solved. 4 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-23 Repair Analysis Procedures (RAP)

  • Page 378: Rap 7.16 Replace Toner Cartridge (J1-2/J6-1)

    LCD displays L when the EP Cartridge is installed into the printer and [4] is pressed, and displays H when the EP Cartridge is removed and [4] is pressed. Replace the Toner Sensor (REP 4.10.10). 3 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Repair Analysis Procedures (RAP) 7-24 DocuPrint N24, N32 and N40 Service Manual...

  • Page 379: Rap 7.17 Toner Cartridge / Oem Id Mismatch (J8-1)

    1 Replace the EP Cartridge (PL 7.2). The error message reappears. Problem solved. 2 Inspect wiring between P/J 454 and P/J 606 (6.3.7). If OK, replace the Printer Engine Controller (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-25 Repair Analysis Procedures (RAP)

  • Page 380: Rap 7.18 Crum Failure (J8-3/J8-4)

    Replace the Printer Engine Controller PWB. (REP 4.10.6). 2 Inspect the wiring between P/J 454 and P/J 606 (6.3.7). If OK, replace the EP Cartridge (PL 7.2). 3/99 Repair Analysis Procedures (RAP) 7-26 DocuPrint N24, N32 and N40 Service Manual...

  • Page 381: Rap 7.19 Motor Failure (U1-1)

    13 Remove the MBF Feed Clutch (REP 4.3.7). Hand rotate (counterclockwise) the Main Motor. The Main Motor and all of the gears on the Main Drive Assembly rotate freely and without binding. Go to step 15. 3/99 DocuPrint N24, N32 and N40 Service Manual 7-27 Repair Analysis Procedures (RAP)
  • Page 382 You can rotate the Main Motor and the gears of the Drive Assembly rotate easily and without binding. Go to step 21. 20 Replace the Registration Clutch (REP 4.4.1). 21 Replace the Feed Clutch (REP 4.2.3) (REP 4.2.4). 3/99 Repair Analysis Procedures (RAP) 7-28 DocuPrint N24, N32 and N40 Service Manual...

  • Page 383: Rap 7.20 Fan Failure (U1-3)

    FAN) to check the LVPS Fan function. The Fan rotates when the Output Test starts. Replace the LVPS Assembly (REP 4.10.2). 3 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-29 Repair Analysis Procedures (RAP)

  • Page 384: Rap 7.21 Laser Failure (U3-2, U3-3, U3-4, & U3-5)

    RAP 7.21 Laser Failure (U3-2, U3-3, U3-4, & U3-5) 1 The Printer experiencing this Laser Failure message is a modified XEROX DocuPrint N24/N32/ N40/N3225/N4025 MICR Enhanced Printer developed by ACOM Computer, Inc. Go to step 3. 2 Go to Section (8.6) ACOM Printer to troubleshoot the ACOM MICR Printer.

  • Page 385: Rap 7.22 Fuser Failure (U4-1, U4-2, & U4-3)

    There is 24VDC between P401-1 and P401-4 when the fan is rotating and 0VDC when the fan is off. Replace the Printer Engine Controller PWB (REP 4.10.6). 9 Replace the AC Driver PWB (REP 4.10.3). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-31 Repair Analysis Procedures (RAP)

  • Page 386: Rap 7.23 Fuser Fan Fail (U4-9)

    FG, and +5VDC between J400-6 and FG. Check wiring between P/J 400 and P/J 502 (6.3.3). If OK, replace the LVPS Assembly (REP 4.10.2). 4 Replace the Fuser Fan (PL 1.1). 3/99 Repair Analysis Procedures (RAP) 7-32 DocuPrint N24, N32 and N40 Service Manual...

  • Page 387: Rap 7.24 Mcu Failure (U6-1)

    J400-8 and FG. Check wiring between P/J 400 and P/J 501 (6.3.3). If OK, replace the LVPS Assembly (REP 4.10.2). 3 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-33 Repair Analysis Procedures (RAP)

  • Page 388: Rap 7.25 Iot Mem Failure (U6-2)

    J400-8 and FG. Check wiring between P/J 400 and P/J 501 (6.3.3). If OK, replace the LVPS Assembly (REP 4.10.2). 3 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Repair Analysis Procedures (RAP) 7-34 DocuPrint N24, N32 and N40 Service Manual...

  • Page 389: Rap 7.26 Iot Nvm Fail (U6-3, U6-4)

    J400-8 and FG. Check wiring between P/J 400 and P/J 501 (6.3.3). If OK, replace the LVPS Assembly (REP 4.10.2). 3 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-35 Repair Analysis Procedures (RAP)

  • Page 390: Rap 7.27 Inoperative Printer

    10 There is continuity between the power inlet connector and FS5 and FS6 respectively. Repair the Power Inlet Connector and wiring. 11 Replace the Noise Filter (REP 4.10.12). 2/2000 Repair Analysis Procedures (RAP) 7-36 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 391: Rap 7.28 Erratic Operation

    Replace the Printer Engine Controller PWB (REP 4.10.6). 9 The printer stops and resets while making test prints. Go to step 12. 10 Go to the Electrical Noise RAP (RAP 7.32). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-37 Repair Analysis Procedures (RAP)
  • Page 392 13 Reinstall each option removed in step 11on by one until the problem reappears. Go to Section 8 Options and troubleshoot the option that exhibits the problem. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-38 Repair Analysis Procedures (RAP)

  • Page 393: Rap 7.29 Replace Toner Cartridge (J1-2)

    Replace the No Toner Sensor (PL 7.2). 2 Replace the Printer Engine Controller PWB (REP 4.10.6). If the problem persists, go to step 3. 3 Replace the System Controller PWB (REP 4.10.7) 3/99 DocuPrint N24, N32 and N40 Service Manual 7-39 Repair Analysis Procedures (RAP)

  • Page 394: Rap 7.30 Inoperative Interlock Switch

    Cover Interlock Switch. (REP 4.10.5). 5 Check the wiring for the Left Lower Cover Interlock Switch (6.3.12). If OK, replace the Left Lower Cover Interlock Switch (PL 5.2). 3/99 Repair Analysis Procedures (RAP) 7-40 DocuPrint N24, N32 and N40 Service Manual...

  • Page 395: Rap 7.31 Inoperative Offset

    Exit Motor during Normal Rotation and toward the Motor during Reverse Rotation. Check the wiring between P/J462 and P/J209 (6.3.16). If OK, replace the Offset Unit Assembly (REP 4.8.1). 4 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-41 Repair Analysis Procedures (RAP)

  • Page 396: Rap 7.32 Electrical Noise

    9 Replace the Fuser Assembly (REP 4.7.1). The Electrical Noise problem is still present. Problem solved. 10 Replace the Printer Engine Controller PWB (REP 4.10.6). The Electrical Noise problem is still present. Problem solved. 3/99 Repair Analysis Procedures (RAP) 7-42 DocuPrint N24, N32 and N40 Service Manual...
  • Page 397 Lift Up Motors (REP 4.2.1) / (REP 4.2.2) Feed Clutches (REP 4.2.3) / (REP 4.2.4) Laser Assembly (REP 4.6.1) Offset Unit Assembly (REP 4.8.1) System Controller PWB (REP 4.10.7) 3/99 DocuPrint N24, N32 and N40 Service Manual 7-43 Repair Analysis Procedures (RAP)

  • Page 398: Rap 7.33 Image Quality Problems

    The image easily rubs off. MISREGISTERED IMAGE (lead edge to trail edge): (RAP 7.48) The printed image is not centered on the page or is bleeding off of the page. 2/2000 Repair Analysis Procedures (RAP) 7-44 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 399 Replace in the following order: EP Cartridge (PL 7.2), HVPS (REP 4.10.4). 7 Go to RAP 7.35. Figure 7.33a. Output Reference Document 1.50 1.40 1.30 1.20 1.10 82P520 (S.I.R. 495.01) OUTPUT REFERENCE 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-45 Repair Analysis Procedures (RAP)
  • Page 400 Spot) checkout on the next page. 3 The background is uniform. Replace in the following order: EP Cartridge (PL 7.2), HVPS (REP 4.10.4). 4 Go to RAP 7.44. Figure 7.33b. Visual Scale 3/99 Repair Analysis Procedures (RAP) 7-46 DocuPrint N24, N32 and N40 Service Manual...
  • Page 401 The defect apparently isn’t manifesting as a deletion, continue to the Fusing checkout on the next page 7 Go to RAP 7.41. Figure 7.33c. Test Prints asm7-14 asm7-18 asm7-12 3/99 DocuPrint N24, N32 and N40 Service Manual 7-47 Repair Analysis Procedures (RAP)
  • Page 402 2 The printed test patterns meet the Fusing specification. Go to the Resolution checkout on the next page. Figure 7.33d. System Controller Test Print (fusing quality) Rub these areas with a soft cloth or tissue. SR1503R 2/2000 Repair Analysis Procedures (RAP) 7-48 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 403 2 Go to the Registration (Lead Edge to Trail Edge) checkout on the next page. Figure 7.33e. System Controller Test Print (resolution) Area 1 Area 2 Area 3 SR1503R 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-49 Repair Analysis Procedures (RAP)
  • Page 404 2 The test prints meet the registration specification. Go to the Registration (Inboard to Outboard) checkout on the next page. Figure 7.33f. System Controller Test Print (lead edge to trail edge) Zero Reference Line SR1503R 2/2000 Repair Analysis Procedures (RAP) 7-50 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 405 2 The printed test patterns meet the Inboard to Outboard registration specification. Go to the Skew checkout on the next page. Figure 7.33g. System Controller Test Print (inboard to outboard) Zero Reference Line SR1503R 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-51 Repair Analysis Procedures (RAP)
  • Page 406 2 The printed test patterns meet the Skew specification. Go to the Skips/Smears checkout on the next page. Figure 7.33h. Printer Engine Controller Test Pattern Measure at second line at each edge. 200mm 2/2000 Repair Analysis Procedures (RAP) 7-52 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 407 4.9), if necessary. • Replace EP Cartridge (PL 7.2), if problem still exists. Figure 7.33i. 2on/2off ladder chart test pattern Smear- dark area Skip-white area in Ladder Chart 3/99 DocuPrint N24, N32 and N40 Service Manual 7-53 Repair Analysis Procedures (RAP)

  • Page 408: Other Print Defects

    5 There is print damage: wrinkles, creases, tears, etc. There are no print defects. Return to Entry Level (RAP 7.1). 6 Go to Damaged Print (RAP 7.46). 3/99 Repair Analysis Procedures (RAP) 7-54 DocuPrint N24, N32 and N40 Service Manual...

  • Page 409: Rap 7.34 Light (Undertoned) Prints

    Replace each component listed below, one at a time, until the problem disappears. Laser Assembly (REP 4.6.1). Printer Engine Controller PWB (REP 4.10.6). 6 Replace the Fuser Assembly (REP 4.7.1). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-55 Repair Analysis Procedures (RAP)

  • Page 410: Rap 7.35 Blank Prints

    Replace the BTR Assembly (REP 4.5.2). If the problem persists, replace the HVPS Assembly (REP 4.10.4), Printer Engine Controller PWB (REP 4.10.6). Check the EP Cartridge Connector and Contact Springs (PL 7.2). 7 Problem Solved. 2/2000 Repair Analysis Procedures (RAP) 7-56 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 411: Rap 7.36 Black Prints

    8 Replace the LVPS (REP 4.10.2). If the problem is still present, refer to the wiring diagrams Section (6) and check for a broken wire or loose connection between components in the Xerographic sections of the printer. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-57 Repair Analysis Procedures (RAP)

  • Page 412: Rap 7.37 Vertical Band Deletions

    Fuser. Open the Left Upper Cover. Examine the paper areas before the image enters the Fuser. The image on the paper is normal before it enters the Fuser (no vertical band deletions). Replace the BTR assembly (REP 4.5.2). 2/2000 Repair Analysis Procedures (RAP) 7-58 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 413 Fuser. Open the Left Upper Cover. Examine the paper areas after the image exits the Fuser. There are vertical band deletions visible when it exits the Fuser. Problem solved. 7 Replace the Fuser Assembly (REP 4.7.1). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-59 Repair Analysis Procedures (RAP)

  • Page 414: Rap 7.38 Horizontal Band Deletions

    Fuser. Open the Left Upper Cover. Examine the paper areas after the image exits the Fuser. There are horizontal band deletions visible when it exits the Fuser. Problem solved. 6 Replace the Fuser Assembly (REP 4.7.1). 2/2000 Repair Analysis Procedures (RAP) 7-60 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 415: Rap 7.39 Vertical Streaks

    Fuser, but there are vertical streaks visible when it exits the Fuser. Inspect the paper path, between feed and exit, for contamination or obstructions. 7 Replace the Fuser Assembly (REP 4.7.1). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-61 Repair Analysis Procedures (RAP)

  • Page 416: Rap 7.40 Horizontal Streaks

    7 Replace each component listed below, one at a time, until the problem disappears. Printer Engine Controller PWB (REP 4.10.6) EP Cartridge Connector and Contact Springs (PL 7.2) 2/2000 Repair Analysis Procedures (RAP) 7-62 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 417: Rap 7.41 Spot Deletions

    Fuser. Open the Left Upper Cover. Examine the paper after the image exits the Fuser. Is the image on the paper is good (no spot deletions). Replace the Fuser Assembly (REP 4.7.1). 5 Problem solved. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-63 Repair Analysis Procedures (RAP)

  • Page 418: Rap 7.42 Spots

    Fuser. Open the Left Upper Cover. Examine the paper after the image exits the Fuser. The paper is clean when it exits the Fuser (no spots). Replace the Fuser Assembly (REP 4.7.1). 5 Problem solved. 2/2000 Repair Analysis Procedures (RAP) 7-64 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 419: Rap 7.43 Residual Image Or Ghosting

    Fuser, but there are ghost images on the paper when it exits the Fuser. Replace the BTR Assembly (REP 4.5.2). 5 Replace the Fuser Assembly (REP 4.7.1). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-65 Repair Analysis Procedures (RAP)

  • Page 420: Rap 7.44 Background

    Replace each component listed below, one at a time, until the problem disappears. HVPS Assembly (REP 4.10.4) Printer Engine Controller PWB (REP 4.10.6) System Controller PWB (REP 4.10.7) 5 Replace the Fuser Assembly (REP 4.7.1). 2/2000 Repair Analysis Procedures (RAP) 7-66 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 421: Rap 7.45 Skewed Image

    4 Replace the Registration Roll (PL 6.2). The image is still skewed. Problem solved. 5 Replace the EP Cartridge (PL 7.2). The image is still skewed. Problem solved. 6 Replace the Laser Assembly (REP 4.6.1). 3/99 DocuPrint N24, N32 and N40 Service Manual 7-67 Repair Analysis Procedures (RAP)

  • Page 422: Rap 7.46 Damaged Prints

    Fuser. Replace the Fuser Assembly (REP 4.7.1). 7 Inspect the exit transport area for obstructions or defective rolls. Repair or replace as necessary. 2/2000 Repair Analysis Procedures (RAP) 7-68 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 423: Rap 7.47 Unfused Image Or Image Easily Rubbed Off

    . If the problem persists, below, one at a time, until the problem disappears. Printer Engine Controller PWB (REP 4.10.6). AC Driver PWB (REP 4.10.3). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-69 Repair Analysis Procedures (RAP)

  • Page 424: Rap 7.48 Image Not Registered Correctly

    5 Replace the Printer Engine Controller PWB (REP 4.10.6). If the problem persists, replace each component listed below, one at a time, until the problem disappears. Laser Assembly (REP 4.6.1) System Controller PWB (REP 4.10.7) 2/2000 Repair Analysis Procedures (RAP) 7-70 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 425: Rap 7.49 Memory Mismatch

    Configuration Sheet. The amount of memory listed on the Configuration Sheet is Base Memory plus the value of the two SIMM/DIMM(s). Replace the last SIMM/DIMM installed (PL 11.3). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-71 Repair Analysis Procedures (RAP)
  • Page 426 The amount of memory listed on the Configuration Sheet is Base Memory plus the value of the SIMM/DIMM. Replace the SIMM/DIMM. 17 Replace the System Controller PWB (REP 4.10.7). 2/2000 Repair Analysis Procedures (RAP) 7-72 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 427: Rap 7.50 Error Codes

    Replace the System Controller PWB DMA Controller 0001 - DMA Replace the System Controller PWB System Controller Commu- 0001 - COMM Replace the System Controller PWB nication Interfaces 0001 - USB 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-73 Repair Analysis Procedures (RAP)
  • Page 428 4000 NIC Replace the NIC Card Replace the System Controller PWB Memory 5000 - MEMORY None Add additional Memory Replace defective Memory Replace the System Controller PWB 2/2000 Repair Analysis Procedures (RAP) 7-74 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 429: Rap 7.50.1 0101 - Simm1/Dimm1

    Attribute problem to a poor connection of the SIMM/DIMM on the System Controller PWB and go to 1.4 Final Actions. 6 Replace the System Controller PWB (REP 4.10.7). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-75 Repair Analysis Procedures (RAP)

  • Page 430: Rap 7.50.2 0102 - Simm2/Dimm2

    Attribute problem to a poor connection of the SIMM/DIMM on the System Controller PWB and go to 1.4 Final Actions. 6 Replace the System Controller PWB (REP 4.10.7). 2/2000 Repair Analysis Procedures (RAP) 7-76 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 431: Rap 7.50.3 0103 - Simm3/Dimm3

    Attribute problem to a poor connection of the SIMM/DIMM on the System Controller PWB and go to 1.4 Final Actions. 6 Replace the System Controller PWB (REP 4.10.7). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-77 Repair Analysis Procedures (RAP)

  • Page 432: Rap 7.50.4 0104 - Simm4

    Attribute problem to a poor connection of the SIMM on the System Controller PWB and go to 1.4 Final Actions. 6 Replace the System Controller PWB (REP 4.10.7). 2/2000 Repair Analysis Procedures (RAP) 7-78 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 433: Rap 7.50.5 0105 - Simm5

    Attribute problem to a poor connection of the SIMM on the System Controller PWB and go to 1.4 Final Actions. 6 Replace the System Controller PWB (REP 4.10.7). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-79 Repair Analysis Procedures (RAP)

  • Page 434: Rap 7.51 Printer Hangs With "Processing

    “Processing...”. The printer hangs with “Processing...” on the top line of the Control Panel. Attribute problem to an intermittent connection. 11 Have customer validate the application and printer setup. Replace the System Controller PWB (REP 4.10.7). 2/2000 Repair Analysis Procedures (RAP) 7-80 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 435: Rap 7.52 "Im****" Message Faults

    2 Upgrade System Controller Software to latest level (5.12). The error message reappears. Problem is fixed. 3 Replace the System Controller PWB (REP 4.10.7). The error message reappears. Problem is fixed. 4 Call for assistance. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-81 Repair Analysis Procedures (RAP)

  • Page 436: Rap 7.53 "Ou***" Message Fault

    9 Measure voltage across P/J408-A8 and P/J408-A7 (6.3.12). The voltage measured is 0.00VDC +/- 0.05V. Replace the Printer Engine Controller PWB (REP 4.10.6). 10 Replace Tray 2 Size Switch Assembly (REP 4.2.10). 2/2000 Repair Analysis Procedures (RAP) 7-82 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 437 15 Switch printer power off. Verify continuity of wire harness between P/J408 and P/J142 (6.3.12). Continuity is measured. Repair wire harness. 16 Replace Tray 2 Size Switch Assembly (REP 4.2.10). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 7-83 Repair Analysis Procedures (RAP)
  • Page 438 This Page Intentionally Left Blank. 2/2000 Repair Analysis Procedures (RAP) 7-84 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 439: Options

    PL 8.1.2.5 Inner Chute.............. 8-24 8.1.3 Repair Procedures..............8-27 REP 8.1.3.1 Duplex Module Assembly ........8-27 REP 8.1.3.2 Duplex Cover............8-28 REP 8.1.3.3 Duplex Rear Cover ..........8-29 REP 8.1.3.4 Duplex Front Cover ..........8-30 3/99 DocuPrint N24, N32 and N40 Service Manual Options...
  • Page 440 GEN 8.2.1.3 Printing Speeds While Using the Mailbox .... 8-64 GEN 8.2.1.4 Mailbox Recommended Paper Sizes ....8-64 GEN 8.2.1.5 Components that Need Periodic Replacement ..8-65 GEN 8.2.1.6 Mailbox Space Requirements ......8-65 8.2.2 Mailbox Parts List ..............8-66 3/99 Options DocuPrint N24, N32 and N40 Service Manual...
  • Page 441 WIR 8.2.5.2 Plug / Jack Locator ..........8-114 8.2.6 Mailbox Principles of Operation ........... 8-117 8.2.6.1 Mailbox Control ............8-117 8.2.6.2 Mechanical Drive ............8-119 8.2.6.3 Mailbox Paper Path ............ 8-120 3/99 DocuPrint N24, N32 and N40 Service Manual Options...
  • Page 442 8.3.6.2 Envelope Feeder Control ..........8-154 8.3.6.3 Mechanical Drive ............8-155 8.3.6.4 The Envelope Feeder Paper Path ......8-156 8.3.7 Repair Analysis Procedures ..........8-157 RAP 8.3.7.1 Error Code “Clear Area A / Reset ENV/PASS”... 8-157 3/99 Options DocuPrint N24, N32 and N40 Service Manual...
  • Page 443 REP 8.4.3.9 Trays 3, 4, and 5 Feed Clutches ......8-203 REP 8.4.3.10 Trays 3, 4, and 5 Paper Level Sensors .... 8-204 REP 8.4.3.11 Feed, Nudger, and Retard Rolls - Trays 3~5 ..8-205 3/99 DocuPrint N24, N32 and N40 Service Manual Options...
  • Page 444 RAP 8.4.7.10 Error Code “Tray 5 Problem Service Required” 8-258 RAP 8.4.7.11 Inoperative HCF (HFC not detected on Configuration Sheet) ..................8-259 RAP 8.4.7.12 “OU***” Message Fault (Trays 3 - 5 Only) ..8-260 2/2000 Options DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 445 PL 8.5.2.20 Electrical Module ..........8-302 PL 8.5.2.21 Harness ............... 8-304 PL 8.5.2.22 Docking Assembly ..........8-306 PL 8.5.2.23 Transport Frame, Rear ........8-308 PL 8.5.2.24 Transport Frame..........8-310 8.5.3 Repair Procedures............... 8-313 3/99 DocuPrint N24, N32 and N40 Service Manual Options...
  • Page 446 REP 8.5.3.33 Middle Bin Safety Switch ........8-363 REP 8.5.3.34 Middle Bin Motor..........8-364 REP 8.5.3.35 Middle Bin Front Cover........8-365 REP 8.5.3.36 Middle Bin Drive Belts ........8-366 REP 8.5.3.37 Middle Bin............8-368 3/99 Options DocuPrint N24, N32 and N40 Service Manual...
  • Page 447 REP 8.5.3.70 Stapler Position Sensors ........8-426 REP 8.5.3.71 Stapler Rail Belt..........8-428 REP 8.5.3.72 Top Cover Assembly......... 8-430 REP 8.5.3.73 Compiler Bin Exit Sensor........8-431 REP 8.5.3.74 Transport Motor ..........8-432 3/99 DocuPrint N24, N32 and N40 Service Manual Options...
  • Page 448 8.5.6.4 Finisher Components..........8-516 8.5.6.5 Mechanical Drive ............8-522 8.5.6.3 The Finisher Paper Path ..........8-500 8.5.7 Repair Analysis procedures ..........8-535 RAP 8.5.7.1 Error Code “Paper Jam Clear Area E”....8-535 3/99 Options 8-10 DocuPrint N24, N32 and N40 Service Manual...
  • Page 449 8.6 ACOM MICR Enhancement Printer Supplemental Manual ..8-571 8.6.1 ACOM MICR Printer Specifications ........8-571 GEN 8.6.1.1 Model Types............8-571 8.6.2 ACOM Parts List ..............8-572 8.6.3 Repair Procedures............... 8-573 3/99 DocuPrint N24, N32 and N40 Service Manual 8-11 Options...
  • Page 450 8.6.6.4 Magnetic Non-MICR Toner Sensor ......8-589 8.6.6.5 MICR Mode Keylock ........... 8-589 8.6.6.6 Secure-A-Font Module..........8-590 8.6.7 Repair Analysis Procedures ..........8-591 8.6.7.1 Laser Failure (U3-2, U3-3, U3-4, & U3-5) ....8-591 3/99 Options 8-12 DocuPrint N24, N32 and N40 Service Manual...

  • Page 451: Duplex Module

    Output Bin.The printer prints on the second side of the second sheet. The printer transports the duplex printed second sheet to the Output Bin. This process repeats for additional prints. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-13 Options...

  • Page 452: Gen 8.1.1.3 Continuous Printing Speed

    Sheet Batch Module method method Ledger (SEF*) A3 (SEF*) Legal 14” (SEF*) 8.5x14” Legal 13” (SEF*) 8.5x13” Letter (LEF*) 11x8.5” A4 (LEF*) 297x210mm Executive (LEF*) 267x184mm A5 (LEF*) 210x148mm Statement (LEF*) 3/99 Options 8-14 DocuPrint N24, N32 and N40 Service Manual...

  • Page 453: Gen 8.1.1.5 Duplex Space Requirements

    2 32 inches (914mm) 3 4 inches (102mm) 4 12 inches (305mm) 5 36.5 inches (927mm) 6 72 inches (1829mm) Minimum of 30 inches (762mm) above the top of the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-15 Options...

  • Page 454: Duplex Module Parts List

    31K92370 Bin Link Assembly 600K61630 Duplex Assembly {Includes All Items in (PL 8.1.2.2), (PL 8.1.2.3), and (PL 8.1.2.4)} 600K61021 Bin Cover Kit {Includes Item 6 & 7} 600K65640 Screw Kit 3/99 Options 8-16 DocuPrint N24, N32 and N40 Service Manual...
  • Page 455 3/99 DocuPrint N24, N32 and N40 Service Manual 8-17 Options...

  • Page 456: Pl 8.1.2.2 Drives

    - - - - - Wait Sensor Harness (J475) - - - - - Interlock & Exit Sensor Harness (J474) - - - - - Cable Clamp 49E74600 Support Wire 600K65640 Screw Kit 3/99 Options 8-18 DocuPrint N24, N32 and N40 Service Manual...
  • Page 457 3/99 DocuPrint N24, N32 and N40 Service Manual 8-19 Options...

  • Page 458: Pl 8.1.2.3 Upper Chute

    Rear Pinch Roller Spring Assembly (Rear) - - - - - Rear Pinch Roller Spring Assembly (Front) - - - - - Upper Chute - - - - - Static Eliminator 600K65640 Screw Kit 3/99 Options 8-20 DocuPrint N24, N32 and N40 Service Manual...
  • Page 459 3/99 DocuPrint N24, N32 and N40 Service Manual 8-21 Options...

  • Page 460: Pl 8.1.2.4 Paper Transport

    Transport Roller Belt 22K33950 Wait Roller 5K81090 Wait Roller Bearing (One Way Clutch) - - - - - Wait Sensor Bracket 130K83340 Wait Sensor 110E93440 Interlock Switch 600K65640 Screw Kit 3/99 Options 8-22 DocuPrint N24, N32 and N40 Service Manual...
  • Page 461 3/99 DocuPrint N24, N32 and N40 Service Manual 8-23 Options...

  • Page 462: Pl 8.1.2.5 Inner Chute

    - - - - - Holder Spring {P/O Item 1} - - - - - Inner Chute {P/O Item 1} - - - - - Handle Labe Handle {P/O Item 1} 600K65640 Screw Kit 3/99 Options 8-24 DocuPrint N24, N32 and N40 Service Manual...
  • Page 463 3/99 DocuPrint N24, N32 and N40 Service Manual 8-25 Options...
  • Page 464 This Page Intentionally Left Blank. 3/99 Options 8-26 DocuPrint N24, N32 and N40 Service Manual...

  • Page 465: Repair Procedures

    Front MBF Support. 5 Hook the Support Cable to the printer frame. 6 Close the Duplex Module. 7 Reconnect the Duplex Module interface cable to the rear of the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-27 Options...

  • Page 466: Rep 8.1.3.2 Duplex Cover

    2 Reinstall the Duplex Cover over the Duplex Module Assembly, and use four screws to it to the Assembly. 3 Reinstall the Bin onto the Cover, and use two knurled screws to secure it to the Cover. 4 Reinstall the Duplex Module Assembly onto the printer. 3/99 Options 8-28 DocuPrint N24, N32 and N40 Service Manual...

  • Page 467: Rep 8.1.3.3 Duplex Rear Cover

    2 Route the Support Cable through the small, rectangular opening in the Rear Cover. 3 Seat the Cover on the Duplex Assembly, and use two screws to secure the Cover. 4 Reinstall the Duplex Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-29 Options...

  • Page 468: Rep 8.1.3.4 Duplex Front Cover

    Cover (Figure 8.1.3.4a). Figure 8.1.3.4a. Duplex Front Cover Replacement 1 Seat the Front Cover on the Duplex Assembly, and use two screws to secure the Cover. 2 Reinstall the Duplex Cover. 3/99 Options 8-30 DocuPrint N24, N32 and N40 Service Manual...

  • Page 469: Rep 8.1.3.5 Duplex Pwb And Bracket

    2 Reinstall the Duplex PWB onto the PWB Bracket. 3 Use four screws to secure the PWB to the Bracket. 4 Reconnect the six P/Js to the Duplex PWB. 5 Reinstall the Duplex Rear Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-31 Options...

  • Page 470: Rep 8.1.3.6 Duplex Wait Clutch

    2 Slide the Clutch onto the shaft. The shaft latch snaps the Clutch into place on the shaft. 3 Use an E-ring to secure the Clutch to the shaft. 4 Reconnect P/J224 to the Duplex PWB. 5 Reinstall the Duplex Rear Cover. 3/99 Options 8-32 DocuPrint N24, N32 and N40 Service Manual...

  • Page 471: Rep 8.1.3.7 Duplex Drive Assembly

    3 Rotate the Duplex Wait Clutch so the tab on the Drive Assembly fits through the notch on the Clutch. 4 Use four screws to secure the Drive Assembly to the Duplex frame. 5 Reinstall the Duplex PWB and Bracket. 6 Reinstall the Duplex Rear Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-33 Options...

  • Page 472: Rep 8.1.3.8 Duplex Exit Sensor

    3 Press the four latches on the bottom of the Sensor into the four openings in the bracket on the Upper Chute.The Sensor snaps into place. 4 Reconnect the P/J to the Sensor. 3/99 Options 8-34 DocuPrint N24, N32 and N40 Service Manual...

  • Page 473: Rep 8.1.3.9 Duplex Exit Gate Solenoid

    Bracket and attached Solenoid (Figure 8.1.3.9a). 7 Remove the two screws securing the Duplex Exit Gate Solenoid from the Bracket, and remove the Solenoid (Figure 8.1.3.9a). Figure 8.1.3.9a. Duplex Exit Gate Solenoid 3/99 DocuPrint N24, N32 and N40 Service Manual 8-35 Options...
  • Page 474 8 Reconnect P/J222 to the Duplex PWB. 9 Reroute the wire harnesses through the two wire clips in the Solenoid Bracket. 10 Reinstall the Duplex Rear Cover. 11 Reinstall the Duplex Cover. 3/99 Options 8-36 DocuPrint N24, N32 and N40 Service Manual...

  • Page 475: Rep 8.1.3.10 Exit Roll

    6 Remove the E-ring securing the Exit Roll Gear to the shaft, and remove the Gear (Figure 8.1.3.10a). 7 Remove the two bearings from the shaft (Figure 8.1.3.10a). Figure 8.1.3.10a. Exit Roll 3/99 DocuPrint N24, N32 and N40 Service Manual 8-37 Options...
  • Page 476 6 Rotate the bearings so they fit into the cutouts. 7 Use E-rings at the Front and Rear ends of the Exit Roll shaft to secure the bearings. 8 Reinstall the Duplex Cover. 3/99 Options 8-38 DocuPrint N24, N32 and N40 Service Manual...

  • Page 477: Rep 8.1.3.11 Duplex Wait Sensor

    5 Remove the Bracket and the attached Wait Sensor (Figure 8.1.3.11a). 6 Squeeze the four latches securing the Sensor to the bracket and remove the Sensor (Figure 8.1.3.11a). 7 Disconnect the P/J from the Sensor. Figure 8.1.3.11a. Duplex Wait Sensor 3/99 DocuPrint N24, N32 and N40 Service Manual 8-39 Options...
  • Page 478 4 Slide the Sensor actuator through the slot in the Duplex Module, and slide the two arms of the Sensor Bracket under the tabs next to the actuator slot. 5 Use one screw to secure the Bracket to the Duplex Module. 6 Reinstall the Duplex Cover. 3/99 Options 8-40 DocuPrint N24, N32 and N40 Service Manual...

  • Page 479: Rep 8.1.3.12 Duplex Interlock Switch

    2 Reinstall the Outer Chute into the Duplex frame, and use four screws to secure the Chute to the frame. 3 Route the wire harnesses into the wire clips that are located under the Outer Chute. 4 Reconnect the P/J to the Interlock Switch. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-41 Options...

  • Page 480: Rep 8.1.3.13 Exit Roll Belt

    8 Slide the Transport Roller Gear off of the shaft (Figure 8.1.3.13a). 9 Slide the Exit Roller Pulley off of the shaft (Figure 8.1.3.13a). 10 Remove the Exit Roll Belt (Figure 8.1.3.13a). Figure 8.1.3.13a. Exit Roll Belt 3/99 Options 8-42 DocuPrint N24, N32 and N40 Service Manual...
  • Page 481 6 Reinstall the Duplex Drive Assembly and making sure you reinstall the other end of the Exit Roll Belt over the small gear on the Drive Assembly. 7 Reinstall the Duplex PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-43 Options...
  • Page 482 This Page Intentionally Left Blank. 3/99 Options 8-44 DocuPrint N24, N32 and N40 Service Manual...

  • Page 483: Running Duplex Module Diagnostics

    8.1.4 Running Duplex Module Diagnostics See Section 5 for all diagnostic Routines and Subroutines 3/99 DocuPrint N24, N32 and N40 Service Manual 8-45 Options...
  • Page 484 This Page Intentionally Left Blank. 3/99 Options 8-46 DocuPrint N24, N32 and N40 Service Manual...

  • Page 485: Wiring Data

    8.1.5 Wiring Data WIR 8.1.5.1 Master Connection and Wiring Diagrams 3/99 DocuPrint N24, N32 and N40 Service Manual 8-47 Options...

  • Page 486: Wir 8.1.5.2 Plug / Jack Locator

    7 P/J611 Duplex Interface Cable to P/J473 Duplex PWB. 8 P/J475 Duplex PWB to P/J123 Wait Sensor. 9 P/J224 Duplex PWB to Wait Sensor. 10 P/J123 from Wait Sensor to P/J475 Duplex PWB 3/99 Options 8-48 DocuPrint N24, N32 and N40 Service Manual...

  • Page 487: Duplex Module Principles Of Operation

    Printer Engine Controller PWB, and compares it to timing tables stored in ROM. Acting on the results of the processing, the Duplex PWB sends commands to the various Duplex components; switching on the Motor or switching off a clutch. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-49 Options...

  • Page 488: Mechanical Drive

    2 Exit Roller Pulley 3 Duplex Motor 4 Gear (24T/30T/22T) 5 Exit Roller Gear 6 #1 Transport Roller Gear 7 Transport Roller Pulley 8 Wait Roller Pulley 9 Wait Clutch 3/99 Options 8-50 DocuPrint N24, N32 and N40 Service Manual...

  • Page 489: Duplex Module Paper Path

    The Duplex Module Paper Path: Printing side 1 1 Pressure Roll 2 Exit Gate (up) 3 Offset Roll 4 Paper partially fed into Output Bin 5 Heat Roll 6 Drum 7 BTR 8 Registration Roll 3/99 DocuPrint N24, N32 and N40 Service Manual 8-51 Options...
  • Page 490 1 Wait Roll 2 Transport Roll 3 Transport Roll 4 Duplex Exit Gate (up) 5 Exit Roll 6 Exit Gate (down) 7 Offset Roll (reverse) 8 Drum 9 BTR 10 Registration Roll 3/99 Options 8-52 DocuPrint N24, N32 and N40 Service Manual...
  • Page 491 6 Exit Roll 7 Exit Gate (up for Output Bin) (down for Face Up Bin) 8 Offset Roll (forward) 9 Two sided sheet fed to the Face Down Output Bin 3/99 DocuPrint N24, N32 and N40 Service Manual 8-53 Options...
  • Page 492 This Page Intentionally Left Blank. 3/99 Options 8-54 DocuPrint N24, N32 and N40 Service Manual...

  • Page 493: Repair Analysis Procedures

    Exit Gate Solenoid function. The Duplex Exit Gate Solenoid energizes when you start the Output Test. Check wiring between P/J 222 and P/J 404 (WIR 8.1.5.1). If OK, replace the Duplex Exit Gate Solenoid (REP 8.1.3.9). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-55 Options...
  • Page 494 Realign the Exit Gate Solenoid plunger with the fork at the end of the Gate, or replace the Inner Chute Assembly (PL 8.1.2.5). 9 Replace the Duplex PWB (REP 8.1.3.5). The problem still exists. Problem resolved. 10 Go to RAP 8.1.7.3. 3/99 Options 8-56 DocuPrint N24, N32 and N40 Service Manual...

  • Page 495: Rap 8.1.7.2 Error Code "Close Duplex Unit

    Check the wiring between P/J 125 and P/J 404 (WIR 8.1.5.1). If OK, replace the Duplex Interlock Switch (REP 8.1.3.12). 3 Replace the Duplex PWB (REP 8.1.3.5). The E7-3 error code reappears. Problem is resolved. 4 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-57 Options...

  • Page 496: Rap 8.1.7.3 Error Code "Paper Jam/Clear Area A

    Transport Rolls. The Exit Roll and Transport Roll rotates when you run the test. Replace the Exit Roll Belt (REP 8.1.3.13). 9 Replace the Exit Roll (REP 8.1.3.10). The problem still exists. Problem is resolved. 10 Replace the Duplex PWB (REP 8.1.3.5). 3/99 Options 8-58 DocuPrint N24, N32 and N40 Service Manual...
  • Page 497 11 Verify the voltage from P/J 224-2 and FG (WIR 8.1.5.1) goes from +24VDC to 0VDC when Diagnostic Mode-Output Test, Duplex Operation (Wait Clutch) is entered. Voltage changes from +24VDC to 0VDC. Replace the Duplex Wait Clutch (REP 8.1.3.6). 12 Replace the Exit Roll (REP 8.1.3.10). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-59 Options...

  • Page 498: Rap 8.1.7.4 Error Code "Paper Jam/Clear Duplx Unit

    P/J 224-2 (WIR 8.1.5.1) goes from +24VDC to 0VDC when the test is run. Voltage changes. Replace Duplex Wait Clutch (REP 8.1.3.6). If problem still exists, replace the Duplex PWB (REP 8.1.3.5). 11 Replace Exit Roll (REP 8.1.3.10). 3/99 Options 8-60 DocuPrint N24, N32 and N40 Service Manual...

  • Page 499: Rap 8.1.7.5 Duplex Unit Fail / Service Required

    P/J 404-10 and FG (WIR 8.1.5.1) is +24VDC. Voltages are present. Replace the Printer Engine Controller PWB (REP 4.10.6). 5 Repair or replace faulty wiring between P/J 404 and P/J 473 (WIR 8.1.5.1). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-61 Options...
  • Page 500 This Page Intentionally Left Blank. 3/99 Options 8-62 DocuPrint N24, N32 and N40 Service Manual...

  • Page 501: Mailbox

    Simplex or Duplex Mode. Stack (Mailbox) Mode A maximum of 100 sheets delivered to a designated bin. Deliv- ered 1st Page Face Down in either Simplex or Duplex Mode. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-63 Options...

  • Page 502: Gen 8.2.1.3 Printing Speeds While Using The Mailbox

    (one sheet batch) Ledger (SEF) A3 (SEF) Legal 14” (SEF) Legal 13” (SEF) Letter (LEF) A4 (LEF) Executive (LEF) * LEF = Long Edge Feed, SEF = Short Edge Feed 3/99 Options 8-64 DocuPrint N24, N32 and N40 Service Manual...

  • Page 503: Gen 8.2.1.5 Components That Need Periodic Replacement

    2 36 inches (914mm) 3 4 inches (102mm) 4 12 inches (305mm) 5 36.5 inches (927mm) 6 72 inches (1829mm) Minimum of 30 inches (762mm) above the top of the Mailbox. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-65 Options...

  • Page 504: Mailbox Parts List

    - - - - - Left Stand Connection {P/O Item10} - - - - - Right Stand {P/O Item10} 98K57180 Console Bracket Assembly (Includes Items 4 through 9} 600K65640 Screw Kit 3/99 Options 8-66 DocuPrint N24, N32 and N40 Service Manual...
  • Page 505 3/99 DocuPrint N24, N32 and N40 Service Manual 8-67 Options...

  • Page 506: Pl 8.2.2.2 Cover And Frame

    Handle - - - - - Left Cover Hook 74E91242 Left Cover Strap - - - - - Frame Assembly - - - - - Handle Support 600K65640 Screw Kit 2/2000 Options 8-68 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 507 3/99 DocuPrint N24, N32 and N40 Service Manual 8-69 Options...

  • Page 508: Pl 8.2.2.3 Actuator Cover And Left Chute

    Left Chute {P/O Item 11} - - - - - Left Chute Pinch Roller Spring {P/O Item 11} - - - - - Left Chute Pinch Roller {P/O Item 11} 600K65640 Screw Kit 3/99 Options 8-70 DocuPrint N24, N32 and N40 Service Manual...
  • Page 509 3/99 DocuPrint N24, N32 and N40 Service Manual 8-71 Options...

  • Page 510: Pl 8.2.2.4 Bin 1 Assembly

    - - - - - Collar {P/O Item 1} - - - - - Pulley {P/O Item 1} 423W91952 Drive Belt - - - - - LED Cover 600K65640 Screw Kit 3/99 Options 8-72 DocuPrint N24, N32 and N40 Service Manual...
  • Page 511 3/99 DocuPrint N24, N32 and N40 Service Manual 8-73 Options...

  • Page 512: Pl 8.2.2.5 Bin Assembly

    Pulley {P/O Item 1} {P/O Item 2} {P/O Item 3} - - - - - Tension Roller {P/O Item 3} - - - - - Tension Roller Bracket {P/O Item 3} 600K65640 Screw Kit 3/99 Options 8-74 DocuPrint N24, N32 and N40 Service Manual...
  • Page 513 3/99 DocuPrint N24, N32 and N40 Service Manual 8-75 Options...

  • Page 514: Pl 8.2.2.6 Solenoid And Sensor

    - - - - - Tie Plate 600K61660 IN Gate Arm Kit {Includes Items 6 and 7} 600K61670 IN Gate Solenoid Kit {Includes Items 2 through 5} 600K65640 Screw Kit 2/2000 Options 8-76 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 515 3/99 DocuPrint N24, N32 and N40 Service Manual 8-77 Options...

  • Page 516: Pl 8.2.2.7 Control Pwb And Drive Motor

    - - - - - Drive Tension Bracket - - - - - Drive Tension Roller - - - - - Drive Tension Spring - - - - - Harness Clamp 600K65640 Screw Kit 3/99 Options 8-78 DocuPrint N24, N32 and N40 Service Manual...
  • Page 517 3/99 DocuPrint N24, N32 and N40 Service Manual 8-79 Options...

  • Page 518: Pl 8.2.2.8 Desktop Bracket Assembly

    Desktop Bracket Frame Assembly {Includes Items 2 through 5} - - - - - Frame Assembly {P/O Item 1} 49E79200 Bracket-docking, Right {P/O Item 1} 49E30790 Bracket-docking, Left {P/O Item 1} 26P62716 Lock Down Screw 600K65640 Screw Kit 3/99 Options 8-80 DocuPrint N24, N32 and N40 Service Manual...
  • Page 519 3/99 DocuPrint N24, N32 and N40 Service Manual 8-81 Options...
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  • Page 521: Repair Procedures

    3 Rehook the Left Cover Hook onto the Mailbox Frame Assembly. 4 Reinstall the Left Cover Strap to the Mailbox Top Cover, and use screw to secure the Strap. 5 Verify proper operation. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-83 Options...

  • Page 522: Rep 8.2.3.2 Mailbox Front Cover

    1 Reinstall the Front Cover onto the Mailbox frame. 2 Use two screws to secure the Front Cover to the frame. 3 Close the Mailbox Left Cover Assembly. 4 Verify proper operation. 3/99 Options 8-84 DocuPrint N24, N32 and N40 Service Manual...

  • Page 523: Rep 8.2.3.3 Mailbox Rear Cover

    4 Remove the Rear Cover from the Mailbox frame (Figure 8.2.3.3a). Figure 8.2.3.3a. Rear Cover. Replacement 1 Reinstall the Rear Cover onto the Mailbox frame. 2 Use screw to secure the Rear Cover to the Mailbox frame. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-85 Options...

  • Page 524: Rep 8.2.3.4 Mailbox Top Cover

    Cover with the screw holes in the frame. Use screws to secure the Top Cover to the frame. 2 Reinstall the Mailbox Rear Cover Assembly. 3 Reinstall the Mailbox Front Cover Assembly. 4 Reinstall the Mailbox Left Cover Assembly. 5 Verify proper operation. 3/99 Options 8-86 DocuPrint N24, N32 and N40 Service Manual...

  • Page 525: Rep 8.2.3.5 Actuator (Act) Cover Assembly

    3 Reinstall the wire harness under the wire clips located on the side of the ACT Cover and reconnect the BIN 1 Jam Sensor. 4 Reinstall the ACT Cover Assembly. 5 Reinstall the Top Cover. 6 Reinstall the Rear Cover. 7 Reinstall the Front Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-87 Options...

  • Page 526: Rep 8.2.3.6 Bin 1 Jam Sensor

    2 Use screw to secure the Sensor to the Cover. 3 Reconnect the BIN 1 Jam Sensor connector. 4 Reinstall the Mailbox Top Cover Assembly. 5 Verify proper operation. 3/99 Options 8-88 DocuPrint N24, N32 and N40 Service Manual...

  • Page 527: Rep 8.2.3.7 Bin 1 Assembly

    11 Pull out on latch arms to release the latch that is securing Bin 1 Assembly to Bin 2 Gate (inset 2) and remove Bin 1 Assembly (Figure 8.2.3.7a). Figure 8.2.3.7a. Bin 1 Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-89 Options...
  • Page 528 6 Reinstall the LED and LED Cover, and use screw to secure them to the BIN 1 Assembly. 7 Reinstall the ACT Cover Assembly. 8 Reinstall the Top Cover. 9 Reinstall the Rear Cover. 10 Reinstall the Front Cover. 11 Verify proper operation. 3/99 Options 8-90 DocuPrint N24, N32 and N40 Service Manual...

  • Page 529: Rep 8.2.3.8 Mailbox Drive Belt

    6 Slide the Mailbox Drive Gear off of the shaft (Figure 8.2.3.8a). 7 Slip the Mailbox Drive Belt off of the Drive Pulleys (Figure 8.2.3.8a). Figure 8.2.3.8a. Mailbox Drive Belt. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-91 Options...
  • Page 530 4 Reinstall the Mailbox Drive Motor Assembly. 5 Reinstall the Mailbox Rear Cover Assembly. 6 Reinstall the Mailbox Front Cover Assembly. 7 Reinstall the Mailbox Left Cover Assembly. 8 Verify proper operation. 3/99 Options 8-92 DocuPrint N24, N32 and N40 Service Manual...

  • Page 531: Rep 8.2.3.9 Bins 2 Through 10

    12 Pull out on latch arms to release the latch that is securing BIN 2 Assembly to BIN 3 Gate (Figure 8.2.3.9a) and remove BIN 2 Assembly. Figure 8.2.3.9a. BINs. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-93 Options...
  • Page 532 6 Reinstall BIN 1 Assembly. 7 Reinstall the ACT Cover Assembly. 8 Reinstall the Top Cover. 9 Reinstall the Rear Cover. 10 Reinstall the Front Cover. 11 Verify proper operation. 3/99 Options 8-94 DocuPrint N24, N32 and N40 Service Manual...

  • Page 533: Rep 8.2.3.10 Gate Solenoids

    8 Loosen, do not remove, the screw securing the Solenoid to the Mailbox (Figure 8.2.3.10a). 9 Release the Solenoid plunger from the end of the Gate, and remove the Solenoid (Figure 8.2.3.10a). Figure 8.2.3.10a. Gate Solenoids. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-95 Options...
  • Page 534 5 Reinstall all the of BINs you removed in order to reach the specific Solenoid. 6 Reinstall the Mailbox Top Cover Assembly. 7 Reinstall the Mailbox Rear Cover Assembly. 8 Reinstall the Mailbox Front Cover Assembly. 9 Reinstall the Mailbox Left Cover Assembly. 3/99 Options 8-96 DocuPrint N24, N32 and N40 Service Manual...

  • Page 535: Rep 8.2.3.11 Mailbox Exit Roll

    7 Push the Bearing out of the hole and along the Roll (Figure 8.1.3.11a). 8 Slide the Roll out of the holes in the Bin, and remove the Roll (Figure 8.1.3.11a). Figure 8.2.3.11a. Exit Roll. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-97 Options...
  • Page 536 7 Slide the Collar and Drive Pulley onto the end of the Roll. 8 Use an E-ring to secure the Pulley to the Roll. 9 Reinstall the Gate onto the Bin Assembly. 10 Reinstall the ACT Cover Assembly. 3/99 Options 8-98 DocuPrint N24, N32 and N40 Service Manual...

  • Page 537: Rep 8.2.3.12 In Gate Solenoid

    6 Remove the two screws securing the IN Gate Solenoid to the Rear Lower Cover (Figure 8.2.3.12a). 7 Slide the Solenoid plunger out of the IN Gate Link and remove the IN Gate Solenoid from the Mailbox frame (Figure 8.2.3.12a). Figure 8.2.3.12a. IN Gate Solenoid 3/99 DocuPrint N24, N32 and N40 Service Manual 8-99 Options...
  • Page 538 5 Reinstall the Bracket to the frame, and use the screws to secure the Bracket. 6 Reconnect P/J 812 to the Mailbox Control PWB. 7 Reinstall the Mailbox Rear Cover Assembly. 3/99 Options 8-100 DocuPrint N24, N32 and N40 Service Manual...

  • Page 539: Rep 8.2.3.13 Vertical Led / Sensor

    5 Remove the two screws securing the Lower Chute to the frame, and remove the Lower Chute. 6 Remove the screw securing the Vertical Sensor to the Lower Chute and remove the Sensor, wire harness, and LED. Figure 8.2.3.13a. Vertical LED / Sensor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-101 Options...
  • Page 540 4 Reinstall the LED Cover and LED to the Bin 1 Assembly, and use screw to secure it to the Assembly. 5 Reconnect P/J 823 located near the LED. 6 Reinstall the ACT Cover Assembly. 7 Verify proper operation. 3/99 Options 8-102 DocuPrint N24, N32 and N40 Service Manual...

  • Page 541: Rep 8.2.3.14 Mailbox Control Pwb

    4 Disconnect the thirteen P/Js from the Mailbox Control PWB. 5 Remove the four screws securing the Mailbox Control PWB to the Mailbox frame, and remove the PWB (Figure 8.2.3.14a). Figure 8.2.3.14a. Mailbox Control PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-103 Options...
  • Page 542 2 Reconnect the thirteen P/Js (P/J 800 ~ P/J 812) to the Mailbox Control PWB. 3 Reinstall the Mailbox Rear Cover Assembly. 4 Reinstall the Mailbox Left Cover Assembly. 3/99 Options 8-104 DocuPrint N24, N32 and N40 Service Manual...

  • Page 543: Rep 8.2.3.15 Mailbox Drive Motor

    7 Disconnect the P/J from the Drive Motor PWB (Figure 8.2.3.15b). 8 Remove the two screws securing the Mailbox Drive Motor to the Mailbox Drive Bracket, and remove the Motor (Figure 8.2.3.15b). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-105 Options...
  • Page 544 4 Reinstall the Mailbox Drive Motor Assembly to the frame, and use the screws to secure the Assembly to the frame. 5 Reconnect P/J 802 to the Mailbox Control PWB. 6 Reinstall the Mailbox Rear Cover Assembly. 7 Reinstall the Mailbox Left Cover Assembly. 3/99 Options 8-106 DocuPrint N24, N32 and N40 Service Manual...

  • Page 545: Rep 8.2.3.16 Mailbox In Sensor

    2 Reinstall the Mailbox IN Sensor, and use one screw to secure it to the Mailbox frame. Make sure you insert the Sensor actuator through the rectangular slot. 3 Close the Left Cover Assembly. 4 Verify proper operation. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-107 Options...
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  • Page 547: Running Mailbox Diagnostics

    8.2.4 Running Mailbox Diagnostics See Section 5 for all Diagnostic Routines and Subroutines 3/99 DocuPrint N24, N32 and N40 Service Manual 8-109 Options...
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  • Page 549: Wiring Data

    8.2.5 Wiring Data WIR 8.2.5.1 Master Connection and Wiring Diagrams 3/99 DocuPrint N24, N32 and N40 Service Manual 8-111 Options...
  • Page 550 3/99 Options 8-112 DocuPrint N24, N32 and N40 Service Manual...
  • Page 551 3/99 DocuPrint N24, N32 and N40 Service Manual 8-113 Options...

  • Page 552: Wir 8.2.5.2 Plug / Jack Locator

    WIR 8.2.5.2 Plug / Jack Locator 3/99 Options 8-114 DocuPrint N24, N32 and N40 Service Manual...
  • Page 553 16 P/J805 Mailbox Control PWB to BIN 4 Gate Solenoid. 17 P/J804 Mailbox Control PWB to BIN 3 Gate Solenoid. 18 P/J803 Mailbox Control PWB to BIN 2 Gate Solenoid. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-115 Options...
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  • Page 555: Mailbox Principles Of Operation

    Printer Engine Control PWB. Acting on the results of the processing, the Mailbox Control PWB sends commands to the various Mailbox components; switching on the motor or switching off a bin solenoid. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-117 Options...
  • Page 556 3/99 Options 8-118 DocuPrint N24, N32 and N40 Service Manual...

  • Page 557: Mechanical Drive

    3 Sorter Drive Motor - Provides the mechanical drive for the Mailbox. 4 Drive Pulley - 10 pulleys. 5 Drive Belt - Transmits Sorter Motor drive to the ten Drive Pulleys. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-119 Options...

  • Page 558: Mailbox Paper Path

    Engine Controller PWB does not actuate the In Gate Solenoid, the Solenoid does not drop the In Gate, and the paper path continues into the Output Bin. 1 IN Gate up. 2 Paper is delivered to the Output Bin. 3/99 Options 8-120 DocuPrint N24, N32 and N40 Service Manual...
  • Page 559 2 In Gate Switches the paper path from the Output Bin to the Mailbox. In this case, the IN Gate remains up, and the paper is delivered to the printer Output Bin. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-121 Options...
  • Page 560 8 Vertical Sensor - Monitors to paper travel into Bins 2 through 10. 9 Gate 2 Solenoid - Opens and closes Bin 2 Gate. 10 Bin Gates 2 through 10 - Shown in the closed position. 3/99 Options 8-122 DocuPrint N24, N32 and N40 Service Manual...
  • Page 561 Stack Sensor. The Full Stack Sensors monitors the paper level in each Bin and signals the Mailbox PWB when the Bin is full. 1 Gate Solenoid (9 total). 2 Mailbox Control PWB. 3 Full Stack Sensor (10 on PWB). 4 Full Stack Actuator (1 per Bin). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-123 Options...
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  • Page 563: Repair Analysis Procedures

    PAPER” when the paper is removed. Check wiring between P/J 815 and P/J 801 (WIR 8.2.5.1). If OK, replace the IN Sensor (PL 8.2.2.6). 9 Replace the Mailbox Control PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-125 Options...
  • Page 564 Solenoid Operation (Gate In Pull) IN Gate Solenoid. Observe the IN Gate when you actuate and deactuate the Solenoid. The Solenoid drops the IN Gate when actuated, and raises the IN Gate when deactuated. Replace the IN Gate Solenoid (PL 8.2.2.6). 3/99 Options 8-126 DocuPrint N24, N32 and N40 Service Manual...
  • Page 565 25 Replace the Mailbox Control PWB (PL 8.2.2.7). The Error message reappears. Problem solved. 26 Check the wiring between P/J 800 and P/J 405 WIR 8.3.5.1. If OK, replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-127 Options...

  • Page 566: Rap 8.2.7.2 Mailbox Failure Service Required

    +5VDC and +24VDC, respectively. Voltages are present. Replace the Printer Engine Controller PWB (REP 4.10.6). 5 Repair or replace any faulty wiring between P/J 405 (6.3.17) and P/J 800 (WIR 8.2.5.1). 3/99 Options 8-128 DocuPrint N24, N32 and N40 Service Manual...

  • Page 567: Envelope Feeder

    C5 - 6.4in. x 8.7in. (162mm x 220mm) DL -4.3in. x 8.7in. (110mm x 220mm) GEN 8.3.1.3 Components that Need Periodic Replacement Component Replace at ... Retard Roll As needed Feed Belt As needed 3/99 DocuPrint N24, N32 and N40 Service Manual 8-129 Options...

  • Page 568: Envelope Feeder Parts List

    Front Latch Assembly 3E35360 Front Latch 48K74530 Rear Cover 38K83930 Side Guide 48K74540 Front Cover 31E92970 Weight Arm 36K91380 Paper Weight 130K83360 Size Sensor Assembly 48E54571 Bottom Cover 600K65640 Screw Kit 3/99 Options 8-130 DocuPrint N24, N32 and N40 Service Manual...
  • Page 569 3/99 DocuPrint N24, N32 and N40 Service Manual 8-131 Options...

  • Page 570: Pl 8.3.2.2 Drives

    Feed Belt 22K49870 Bottom Roll - - - - - Bottom Shaft 22K48570 Takeaway Roll Assembly 22K49860 Transport Roll Assembly - - - - - Clamp 3 600K65640 Screw Kit 3/99 Options 8-132 DocuPrint N24, N32 and N40 Service Manual...
  • Page 571 3/99 DocuPrint N24, N32 and N40 Service Manual 8-133 Options...

  • Page 572: Pl 8.3.2.3 Feed

    - - - - - Retard Roll {P/O Item 14} 121K16460 Friction Clutch Assembly {Includes Item 18} - - - - - Stopper - Clutch {P/O Item 17} 600K65640 Screw Kit 3/99 Options 8-134 DocuPrint N24, N32 and N40 Service Manual...
  • Page 573 3/99 DocuPrint N24, N32 and N40 Service Manual 8-135 Options...
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  • Page 575: Repair Procedures

    2 Reinstall the Bottom Cover onto the Feeder frame. 3 Use screws to secure the Bottom Cover to the Feeder frame. 4 Reinstall the Envelope Feeder to the base printer. 5 Verify proper operation. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-137 Options...

  • Page 576: Rep 8.3.3.2 Envelope Feeder Top Cover

    2 Use screws to secure the Top Cover to the Feeder frame. 3 Reinstall the Envelope Feeder Bottom Cover. 4 Reinstall the Envelope Feeder to the base printer. 5 Verify proper operation. 3/99 Options 8-138 DocuPrint N24, N32 and N40 Service Manual...

  • Page 577: Rep 8.3.3.3 Envelope Feeder Front Cover

    2 Align the positioning tabs on the Cover with the tabs on the frame. 3 Use screw to secure the Cover to the frame. 4 Reinstall the Bottom Cover. 5 Verify proper operation. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-139 Options...

  • Page 578: Rep 8.3.3.4 Envelope Feeder Rear Cover

    2 Press in to make sure the Cover latches into place. 3 Use a screw to secure the Cover to the frame. 4 Reinstall the Top Cover. 5 Reinstall the Bottom Cover. 6 Verify proper operation. 3/99 Options 8-140 DocuPrint N24, N32 and N40 Service Manual...

  • Page 579: Rep 8.3.3.5 Envelope Feeder Center Bracket Assembly

    2 Reinstall the Center Bracket to the Feeder frame, and use the screws to secure the Bracket to the frame. 3 Reinstall the Top Cover. 4 Reinstall the Bottom Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-141 Options...

  • Page 580: Rep 8.3.3.6 Envelope Feeder Motor

    1 Reinstall the Motor onto the Motor Bracket, and use four screws to secure the Motor to the Bracket. 2 Reconnect the P/J to the Envelope Feeder Motor. 3 Reinstall the Rear Cover. 4 Reinstall the Top Cover. 5 Reinstall the Bottom Cover. 6 Verify proper operation. 3/99 Options 8-142 DocuPrint N24, N32 and N40 Service Manual...

  • Page 581: Rep 8.3.3.7 Envelope Feeder Pwb

    2 Use two screws to secure the PWB to the frame. 3 Reconnect the six P/Js to the PWB. 4 Reinstall the Rear Cover. 5 Reinstall the Top Cover. 6 Reinstall the Bottom Cover. 7 Verify proper operation. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-143 Options...

  • Page 582: Rep 8.3.3.8 Envelope Feeder Belt

    11 Slide the two Bottom Shaft bearings toward the center of the Shaft, and slide the Shaft to the side. 12 Remove the Feed Belt from the Feeder (Figure 8.3.3.8b). 3/99 Options 8-144 DocuPrint N24, N32 and N40 Service Manual...
  • Page 583 7 Use two K clips to secure both ends of the Feed Shaft to the Feeder. 8 Reinstall the Motor Assembly. 9 Reinstall the Center Bracket Assembly. 10 Reinstall the Rear Cover. 11 Reinstall the Top Cover. 12 Reinstall the Bottom Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-145 Options...

  • Page 584: Rep 8.3.3.9 Envelope Feeder Retard Roll Assembly

    10 Slide the Friction Clutch and Clutch Stopper off of the Retard Shaft. 11 Slide the Feeder Bearing off of the Retard Shaft. 12 Slide the Retard Roll off of the Retard Shaft. 3/99 Options 8-146 DocuPrint N24, N32 and N40 Service Manual...
  • Page 585 7 Reinstall the screws and secure the Paper Guides. 8 Reinstall the Weight Arm onto the Feeder Assembly. 9 Reinstall the Front Cover. 10 Reinstall the Top Cover. 11 Reinstall the Bottom Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-147 Options...
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  • Page 587: Running Envelope Feeder Diagnostics

    8.3.4 Running Envelope Feeder Diagnostics See Section 5 for all Diagnostic Routines and Subroutines 3/99 DocuPrint N24, N32 and N40 Service Manual 8-149 Options...
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  • Page 589: Wiring Data

    8.3.5 Wiring Data WIR 8.3.5.1 Master Connection and Wiring Diagrams 3/99 DocuPrint N24, N32 and N40 Service Manual 8-151 Options...

  • Page 590: Wir 8.3.5.2 Plug / Jack Locator

    7 P/J604 Interconnect from Printer Engine Controller PWB to Envelope Feeder PWB P/J700. 8 P/J221 Feed Clutch to Envelope Feeder PWB P/J703. 9 P/J132 Feed Sensor to Envelope Feeder PWB P/J702. 10 P/J130 No Paper Sensor to Envelope Feeder PWB P/J701. 3/99 Options 8-152 DocuPrint N24, N32 and N40 Service Manual...

  • Page 591: Envelope Feeder Principles Of Operation

    Printer Engine Controller PWB. The Printer Engine Controller PWB sends these two DC voltages to the Envelope Feeder PWB. The Envelope Feeder PWB uses these voltages to run internal logic, sensors, clutches, and the Envelope Feeder Motor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-153 Options...

  • Page 592: Envelope Feeder Control

    Monitors the envelope level in the Envelope Tray. 3 Size Sensor Monitors the envelope size loaded in the Envelope Tray. 4 Feed Sensor Monitors envelope travel out of the Envelope Feeder. 3/99 Options 8-154 DocuPrint N24, N32 and N40 Service Manual...

  • Page 593: Mechanical Drive

    An electric clutch that is controlled by the Envelope Feeder PWB. When actuated, the Feed Clutch transmit Envelope Feeder Motor drive to the Envelope Feeder feed and transport assemblies. 3 Retard Roll Friction Clutch Transmits motor drive to the Retard Roll. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-155 Options...

  • Page 594: The Envelope Feeder Paper Path

    4 Transport Roll & Pinch Roll. Drives the envelope out of the Envelope Feeder and into the printer Registration Roll. 5 Weight Arm (not shown). Presses the stack of envelopes against the Feed Belt. 3/99 Options 8-156 DocuPrint N24, N32 and N40 Service Manual...

  • Page 595: Repair Analysis Procedures

    9 Enter Diagnostic Mode - Output Test, ENV Feed Motor Operation to start the Envelope Feeder Motor. The Envelope Feeder Motor runs when the Output Test starts. Go to step 12. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-157 Options...
  • Page 596 Check the wiring between P/J 700 and P/J 403 (WIR 8.3.5.1). If OK, replace the Printer Engine Controller PWB (REP 4.10.6). 13 Replace the Envelope Feeder Motor (REP 8.3.3.6). If the problem still exists, replace the Envelope Feeder PWB (REP 8.3.3.7). 3/99 Options 8-158 DocuPrint N24, N32 and N40 Service Manual...

  • Page 597: Rap 8.3.7.2 Error Code "Paper Jam / Clear Area A

    7 With Output Test, ENV Feed Motor Operation, enter Output Test, Feed Clutch Operation (Select (SMH/ENV) to actuate the Envelope Feed Clutch. The Envelope Feed Clutch energizes when Output Test starts. Replace the Envelope Feed Clutch (PL 8.3.2.2). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-159 Options...
  • Page 598 PWB. There is +24VDC between P/J700-7 and P/J700-12 (WIR 8.3.5.1). Check the wiring between P/J 700 and P/J 403 (WIR 8.3.5.1). If OK, replace the Printer Engine Controller PWB (REP 4.10.6). 11 Replace the Envelope Feeder Motor (REP 8.3.3.6). 3/99 Options 8-160 DocuPrint N24, N32 and N40 Service Manual...

  • Page 599: Rap 8.3.7.3 Error Code "Install Mbf/Env

    J403-3 and FG (6.3.13), and +24VDC between J404-12 and FG (WIR 8.1.5.1). Repair or replace wiring between P/J 403 and P/J 400 (6.3.13). 9 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-161 Options...
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  • Page 601: High Capacity Feeder

    2 36 inches (914mm) 3 4 inches (102mm) 4 12 inches (305mm) 5 36.5 inches (927mm) 6 72 inches (1829mm) Minimum of 30 inches (762mm) above the top of the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-163 Options...

  • Page 602: High Capacity Feeder Parts List

    49E30790 Left docking Bracket 49E30781 Right Docking Bracket 26P62716 Lock Down Screw - - - - - Spring Cushion 17K91951 Stabilizer Leg (Left) 17K91961 Stabilizer Leg (Right) 600K65640 Screw Kit 2/2000 Options 8-164 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 603 3/99 DocuPrint N24, N32 and N40 Service Manual 8-165 Options...

  • Page 604: Pl 8.4.2.2 Drive, Hcf Pwb, And Harness

    - - - - - Tray 5 Harness - - - - - Trays 3 & 4 Harness 600K60990 Drive Gear Kit {Includes Items 3 through 8} 600K65640 Screw Kit 3/99 Options 8-166 DocuPrint N24, N32 and N40 Service Manual...
  • Page 605 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-167 Options...

  • Page 606: Pl 8.4.2.3 Tray Interface (1 Of 2)

    - - - - - Tray 3 Slide Pad Right - - - - - Trays 4 & 5 End Guide 600K56730 Actuator Sensor Kit (Includes 2 and 3) 600K65640 Screw Kit 3/99 Options 8-168 DocuPrint N24, N32 and N40 Service Manual...
  • Page 607 3/99 DocuPrint N24, N32 and N40 Service Manual 8-169 Options...

  • Page 608: Pl 8.4.2.4 Tray Interface (2 Of 2)

    Trays 3 & 5 Stopper Link - - - - - Tray 5 Upper Chute - - - - - Connector 600K56730 Actuator Sensor Kit (Includes 1 and 2) 600K65640 Screw Kit 3/99 Options 8-170 DocuPrint N24, N32 and N40 Service Manual...
  • Page 609 3/99 DocuPrint N24, N32 and N40 Service Manual 8-171 Options...

  • Page 610: Pl 8.4.2.5 Paper Pick Up - Tray 3

    - - - - - Nudger Gear {P/O Item 5} - - - - - Nudger Shaft Assembly {P/O Item 5} 600K61600 Feed Roll Kit {Includes 6 of Item 6} 600K65640 Screw Kit 3/99 Options 8-172 DocuPrint N24, N32 and N40 Service Manual...
  • Page 611 3/99 DocuPrint N24, N32 and N40 Service Manual 8-173 Options...

  • Page 612: Pl 8.4.2.6 Retard And Take Away Roll - Tray 3

    Retard Bearing {P/O Item 4} 600K61600 Feed Roll Kit {Includes 6 of Item 5} 600K65540 Retard/Take Away Kit {Includes Items 1 through 4 and Items 9 through 16} 600K65640 Screw Kit 2/2000 Options 8-174 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 613 3/99 DocuPrint N24, N32 and N40 Service Manual 8-175 Options...

  • Page 614: Pl 8.4.2.7 Paper Pick Up - Tray 4

    - - - - - Nudger Gear {P/O Item 3} - - - - - Nudger Shaft Assembly {P/O Item 3} 600K61600 Feed Roll Kit {Includes 6 of Item 5} 600K65640 Screw Kit 3/99 Options 8-176 DocuPrint N24, N32 and N40 Service Manual...
  • Page 615 3/99 DocuPrint N24, N32 and N40 Service Manual 8-177 Options...

  • Page 616: Pl 8.4.2.8 Retard And Take Away Roll - Tray 4

    - - - - - Bearing 600K61600 Feed Roll Kit {Includes 6 of Item 4} 600K65560 Retard/Take Away Kit {Includes Items 1 through 3 and Items 10 through 15} 600K65640 Screw Kit 3/99 Options 8-178 DocuPrint N24, N32 and N40 Service Manual...
  • Page 617 3/99 DocuPrint N24, N32 and N40 Service Manual 8-179 Options...

  • Page 618: Pl 8.4.2.9 Paper Pick Up - Tray 5

    - - - - - Nudger Shaft Assembly {P/O Item 3} 600K61600 Feed Roll Kit {Includes 6 of Item 5} 600K69040 HCF Guide Repair Kit (Includes Instructions & 1-Plastic Self-Adhesive Guide) 600K65640 Screw Kit 3/99 Options 8-180 DocuPrint N24, N32 and N40 Service Manual...
  • Page 619 3/99 DocuPrint N24, N32 and N40 Service Manual 8-181 Options...

  • Page 620: Pl 8.4.2.10 Retard And Take Away Drive - Tray 5

    - - - - - Drive Gear 600K61600 Feed Roll Kit {Includes 6 of Item 4} 600K65580 Retard/Take Away Kit {Includes Items 1 through 3, 10 through 17, and 20} 600K65640 Screw Kit 3/99 Options 8-182 DocuPrint N24, N32 and N40 Service Manual...
  • Page 621 3/99 DocuPrint N24, N32 and N40 Service Manual 8-183 Options...

  • Page 622: Pl 8.4.2.11 Left Cover Assembly

    Left Cover Interlock Switch 130E81311 Tray 4 Take Away Sensor - - - - - Left Cover Chute - - - - - Take Away Sensor Shield {P/O Item 1} 600K65640 Screw Kit 3/99 Options 8-184 DocuPrint N24, N32 and N40 Service Manual...
  • Page 623 3/99 DocuPrint N24, N32 and N40 Service Manual 8-185 Options...

  • Page 624: Pl 8.4.2.12 Tray 4

    End Guide Stopper Lever {P/O Item 1} - - - - - Bottom Plate Lift Shaft {P/O Item 1} 600K61010 Tray 4 Cables Kit (Quantity 4 of Item 6) 600K65640 Screw Kit 3/99 Options 8-186 DocuPrint N24, N32 and N40 Service Manual...
  • Page 625 3/99 DocuPrint N24, N32 and N40 Service Manual 8-187 Options...

  • Page 626: Pl 8.4.2.13 Tray 5

    End Guide Stopper Lever {P/O Item 1} - - - - - End Guide Spring {P/O Item 1} 600K60950 Tray 5 Cables Kit (Quantity 4 of Item 6) 600K65640 Screw Kit 3/99 Options 8-188 DocuPrint N24, N32 and N40 Service Manual...
  • Page 627 3/99 DocuPrint N24, N32 and N40 Service Manual 8-189 Options...

  • Page 628: Pl 8.4.2.14 Tray 5 - Paper Feed

    - - - - - Slide Pad {P/O Item 2} - - - - - Slide Bar {P/O Item 2} - - - - - Slide Pad {P/O Item 2} 600K65640 Screw Kit 3/99 Options 8-190 DocuPrint N24, N32 and N40 Service Manual...
  • Page 629 3/99 DocuPrint N24, N32 and N40 Service Manual 8-191 Options...
  • Page 630 This Page Intentionally Left Blank. 3/99 Options 8-192 DocuPrint N24, N32 and N40 Service Manual...

  • Page 631: Repair Procedures

    HCF frame. 2 Slide the edges the Rear Cover into the groves in the Left and Right Covers. 3 Use two screws to secure the Rear Cover to the HCF frame. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-193 Options...

  • Page 632: Rep 8.4.3.2 Hcf Left Cover

    4 Press the Cover into the frame, then push down on the Cover to lock the tabs in place. 5 Use two screws to secure the Left Cover to the HCF frame. 3/99 Options 8-194 DocuPrint N24, N32 and N40 Service Manual...

  • Page 633: Rep 8.4.3.3 Hcf Feed Motor

    4 Remove the two screws securing the Motor Bracket to the frame (Figure 8.4.3.3a). 5 Slide the Feed Motor out of the HCF Drive Belt and remove the Motor from the frame. Figure 8.4.3.3a. HFC Motor 3/99 DocuPrint N24, N32 and N40 Service Manual 8-195 Options...
  • Page 634 (Figure 8.4.3.3b) and tightening the two screws securing the Bracket to the frame. Figure 8.4.3.3b. HFC Motor and Belt 6 Reconnect P/J217 to the HCF PWB. 7 Reinstall the Rear Cover. 3/99 Options 8-196 DocuPrint N24, N32 and N40 Service Manual...

  • Page 635: Rep 8.4.3.4 Hcf Drive Belt

    3 Remove the HCF Feed Motor (REP 8.4.3.3). 4 Remove two screws securing the Take Away Bracket to the frame and remove the Bracket (Figure 8.4.3.4a). Figure 8.4.3.4a. HFC Drive Belt 3/99 DocuPrint N24, N32 and N40 Service Manual 8-197 Options...
  • Page 636 3 Reinstall the Take Away Bracket to the frame, making sure the bearing is still in place on the end of the Feed Clutch, and use two screws to secure the Bracket. 4 Reinstall the HCF Feed Motor. 5 Reinstall the Rear Cover. 3/99 Options 8-198 DocuPrint N24, N32 and N40 Service Manual...

  • Page 637: Rep 8.4.3.5 Hcf Pwb

    2 Press the PWB onto the four standoffs until they latch into place. 3 Reconnect the eight P/Js to the HCF PWB. 4 Reinstall the HCF Rear Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-199 Options...

  • Page 638: Rep 8.4.3.6 Lift Up Motor

    4 Use one screw on the lower left and two screws on the right side of the Motor. 5 Reconnect the P/J to the Motor. 6 Close the HCF Rear Cover. 7 Reinstall the Paper Tray. 3/99 Options 8-200 DocuPrint N24, N32 and N40 Service Manual...

  • Page 639: Rep 8.4.3.7 Tray 3 Paper Size Sensor Pwb

    2 Align the positioning tabs. 3 Use one screw to secure the PWB to the frame. 4 Reconnect the P/J to the Size Sensor PWB. 5 Reinstall Paper Tray 3. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-201 Options...

  • Page 640: Rep 8.4.3.8 Tray 4 Or Tray 5 Paper Size Sensor Pwbs

    2 Align the positioning tabs and screw holes. 3 Use one screw to secure the PWB to the frame. 4 Reconnect the P/J to the Size Sensor PWB. 5 Reinstall Tray 4 or Tray 5. 3/99 Options 8-202 DocuPrint N24, N32 and N40 Service Manual...

  • Page 641: Rep 8.4.3.9 Trays 3, 4, And 5 Feed Clutches

    2 If you removed the E-Ring of the gear immediately to the right of the Feed Clutch, reinstall the gear and secure it with an E-ring 3 Reconnect the Feed Clutch P/J. 4 Close the Paper Tray. 5 Reinstall the HCF Rear Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-203 Options...

  • Page 642: Rep 8.4.3.10 Trays 3, 4, And 5 Paper Level Sensors

    1 Reconnect the Paper Level Sensor P/J. 2 Reinstall the Paper Lever Sensor into the slot in the frame, and press in on the Sensor until the latches snap into place. 3 Reinstall the Paper Tray. 3/99 Options 8-204 DocuPrint N24, N32 and N40 Service Manual...
  • Page 643 4 Pull out on the Roll latch and slide the Roll off of the shaft (Figure 8.4.3.11a). 5 Repeat step 4 for the remaining two Rolls. Figure 8.4.3.11a. Feed, Nudger, and Retard Rolls - Trays 3~5 3/99 DocuPrint N24, N32 and N40 Service Manual 8-205 Options...
  • Page 644 5 Reinstall the paper tray. 6 Verify proper operation and check registration using ADJ 4.1. NOTE: Repeat steps 1 through 6 for each tray if its respective rolls are changed. 3/99 Options 8-206 DocuPrint N24, N32 and N40 Service Manual...

  • Page 645: Rep 8.4.3.12 Tray 3 Feeder Assembly

    Figure 8.4.3.12a. Tray 3 Feed. 8 Remove the Tray 3 Retard Roll (Figure 8.4.3.12b). 9 Remove the Tray 3 Spacer and Clutch Assembly (Figure 8.4.3.12b). 10 Slide Feeder Assembly out of printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-207 Options...
  • Page 646 4 Reinstall Tray 3 Gear Assembly and secure with the E-ring. 5 Reinstall the Tray 3 Feed Clutch. 6 Reinstall the HCF Rear Cover. 7 Reinstall the Paper Level Sensor. 8 Reinstall Tray 3. 9 Verify proper operation. 3/99 Options 8-208 DocuPrint N24, N32 and N40 Service Manual...

  • Page 647: Rep 8.4.3.13 Tray 3 Take Away Roll And Retard Assembly

    2 Reinstall the Bearing and E-ring on the front of the Take Away Roll Shaft. 3 Reinstall the bearing on the rear of the Take Away Roll Shaft. 4 Reinstall the Retard Gear. 5 Reinstall the Fixed gear and E-ring. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-209 Options...
  • Page 648 13 Reinstall the plastic Upper Take Away Chute on the front and rear white plastic bearings. 14 Close the HCF Left Cover. 15 Reinstall the HCF Rear Cover. 16 Reinstall Tray 3. 17 Verify proper operation. Figure 8.4.3.13a. Tray 3 Take Away Roll. 3/99 Options 8-210 DocuPrint N24, N32 and N40 Service Manual...

  • Page 649: Rep 8.4.3.14 Left Cover Assembly

    2 Reinstall an E-ring to the left end of the shaft to secure the Assembly to the shaft. 3 Reinstall the Left Cover Straps and use two screws to secure them. 4 Reinstall the HCF Left Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-211 Options...

  • Page 650: Rep 8.4.3.15 Tray 4 Removal

    2 Push the release tab located on the rear of the left rail and pull Tray 4 out of the HCF (Figure 8.4.3.15a). Figure 8.4.3.15a. Tray 4. Replacement 1 Align the Tray with the two guide rails and slide the Tray into the HCF. 3/99 Options 8-212 DocuPrint N24, N32 and N40 Service Manual...

  • Page 651: Rep 8.4.3.16 Tray 4 Bottom Plate Lift Wires

    8 Slide the Bottom Plate Lift Shaft toward the rear. 9 Slide the rear Bottom Plate Lift Pulley away from cables to release the rear cable anchors (Figure 8.4.3.16a). Figure 8.4.3.16a. Tray 4 Lift Wires. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-213 Options...
  • Page 652 3 Reinstall the Bottom Plate Lift Gear and E-ring. 4 Reinstall the Tray 4 Retard Gear Bracket. 5 Reinstall the Tray 4 shaft cover. 6 Reinstall the Tray 4 Front Cover. 7 Reinstall Tray 4. 3/99 Options 8-214 DocuPrint N24, N32 and N40 Service Manual...

  • Page 653: Rep 8.4.3.17 Tray 4 Retard Assembly

    9 Release the Tray 4 Retard Spring (Figure 8.4.3.17a). 10 Remove the screw that secures the Retard Support (Figure 8.4.3.17a). Remove the support. 11 Remove Tray 4 Retard Assembly (Figure 8.4.3.17a). Figure 8.4.3.17a. Tray 4 Retard Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-215 Options...
  • Page 654 4 Reinstall Retard Gear. 5 Reinstall Tray 4 Gear stopper. 6 Reinstall Tray 4 Feed Clutch. 7 Reinstall the bracket stopper. 8 Reinstall the Rear Cover. 9 Close Tray 4. 3/99 Options 8-216 DocuPrint N24, N32 and N40 Service Manual...

  • Page 655: Rep 8.4.3.18 Hcf Drive Roll Assembly

    13 Slide the HCF Drive Roll Shaft toward the rear of the printer until the front of the shaft is free of the front printer frame (Figure 8.4.3.18a). 14 Carefully remove the assembly out the left side of the printer. Figure 8.4.3.18a. HCF Drive Roll Shaft. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-217 Options...
  • Page 656 8 Reinstall the Retard Assembly Spring. 9 Close the HCF Left Cover. 10 Reinstall the HCF Rear Cover. 11 Close Tray 5 and reinstall Tray 3. 12 Verify Proper Operation. 3/99 Options 8-218 DocuPrint N24, N32 and N40 Service Manual...

  • Page 657: Rep 8.4.3.19 Tray 4 And 5 Feeder Assembly

    Figure 8.4.3.19a. Tray 4/5 Feed. 8 Remove the Tray 4/5 Retard Roll (Figure 8.4.3.19b). 9 Remove the Tray 4/5 Spacer and Clutch Assembly (Figure 8.4.3.19b). 10 Slide Feeder Assembly out of printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-219 Options...
  • Page 658 3 Reinstall the Tray 4/5 - One Way Clutch. 4 Reinstall the Tray 4/5 Feed Clutch. 5 Reinstall the HCF Rear Cover. 6 Reinstall the Paper Level Sensor. 7 Reinstall Tray 4/5. 8 Verify proper operation. 3/99 Options 8-220 DocuPrint N24, N32 and N40 Service Manual...

  • Page 659: Rep 8.4.3.20 Tray 5 Removal

    5 Press until the rail stop clears the brass stopper (Figure 8.4.3.20a). Remove the Tray Assembly. Figure 8.4.3.20a. Tray 5. Replacement 1 Align the Tray with the three guide rails and slide the Tray into the HCF. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-221 Options...

  • Page 660: Rep 8.4.3.21 Tray 5 Bottom Plate Lift Wire

    8 Slide the Bottom Plate Pulley Shaft toward the rear. 9 Slide the Rear Bottom Plate Lift Pulley away from cables to release the rear cable anchors (Figure 8.4.3.21a). Figure 8.4.3.21a. Tray 5 Lift Wires 3/99 Options 8-222 DocuPrint N24, N32 and N40 Service Manual...
  • Page 661 6 Secure the Front Bottom Plate Lift Pulley with the E-ring. 7 Reinstall the Bottom Plate Lift Gear and E-ring. 8 Reinstall the Tray 5 Retard Gear Bracket. 9 Reinstall the Tray 5 Front Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-223 Options...

  • Page 662: Rep 8.4.3.22 Tray 5 Retard Assembly

    7 Release the Tray 5 Retard Spring (Figure 8.4.3.22a). 8 Push the Retard Assembly to the rear to release the pivot pin, then remove the assembly toward front of machine. Figure 8.4.3.22a. Tray 5 Retard Assembly. 3/99 Options 8-224 DocuPrint N24, N32 and N40 Service Manual...
  • Page 663 3 Reinstall the Retard Gear on the Retard Shaft. 4 Replace the Gear Stopper. 5 Reinstall the Tray 5 Feed Clutch and secure with the E-ring. 6 Reinstall Rear Cover. 7 Reinstall Tray 5. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-225 Options...
  • Page 664 This Page Intentionally Left Blank. 3/99 Options 8-226 DocuPrint N24, N32 and N40 Service Manual...

  • Page 665: Running Hcf Diagnostics

    8.4.4 Running HCF Diagnostics See Section 5 for all Diagnostic Routines and Subroutines 3/99 DocuPrint N24, N32 and N40 Service Manual 8-227 Options...
  • Page 666 This Page Intentionally Left Blank. 3/99 Options 8-228 DocuPrint N24, N32 and N40 Service Manual...

  • Page 667: Wiring Data

    8.4.5 Wiring Data WIR 8.4.5.1 Connection and Wiring Diagrams Master Connection and Wiring Diagrams 3/99 DocuPrint N24, N32 and N40 Service Manual 8-229 Options...
  • Page 668 2/2000 Options 8-230 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 669 3/99 DocuPrint N24, N32 and N40 Service Manual 8-231 Options...

  • Page 670: Wir 8.4.5.2 Plug / Jack Locator

    WIR 8.4.5.2 Plug / Jack Locator HCF Control and Drives 3/99 Options 8-232 DocuPrint N24, N32 and N40 Service Manual...
  • Page 671 15 P/J216 Lift Up Motor 5 to P485 HCF Drive PWB. 16 P/J120 Size 5 Sensor to P482 HCF Drive PWB. 17 P/J215 Feed Clutch 5 to P485 HCF Drive PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-233 Options...
  • Page 672 7 P/J117 No Paper 4 Sensor to P483 HCF Drive PWB. 8 P/J118 Level 4 Sensor to P483 HCF Drive PWB. 9 P/J114 Left Side Interlock Switch to P482 HCF Drive PWB. 3/99 Options 8-234 DocuPrint N24, N32 and N40 Service Manual...

  • Page 673: Hcf Principles Of Operation

    Printer Engine Controller PWB. The Printer Engine Controller PWB sends these two DC voltages to the HCF Drive PWB. The HCF Drive PWB uses these voltages to run internal logic, sensors, clutches, and motors within the HCF. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-235 Options...

  • Page 674: Hcf Control

    Monitors paper travel from the HCF arriving at the Take Away Rolls in Feeder 3. 11 Tray 4 Take Away Sensor Monitors paper travel from the HCF arriving at the Take Away Rolls in Feeder 4. 3/99 Options 8-236 DocuPrint N24, N32 and N40 Service Manual...

  • Page 675: Mechanical Drive

    Tray 3 Feed Clutch. When the HCF Drive PWB actuates Tray 3 Feed Clutch, the Clutch transmits drive to the Tray 3 Feed Rolls, to the Retard Rolls, and to the Tray 3 Take Away Rolls. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-237 Options...
  • Page 676 Transmits drive to the Tray 3 Take Away Gear. 8 Tray 3 Take Away Gear Rotates the Tray 3 Take Away Roll. 9 Lift Up Motor 3 Raises the paper tray in Feeder 3. 3/99 Options 8-238 DocuPrint N24, N32 and N40 Service Manual...
  • Page 677 Pulley. The other ends of the cables are attached to the four corners of the bottom plate. When the Motor rotates the Pulley, the cables wrap around the Pulley and raise the bottom plate. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-239 Options...
  • Page 678 Rotates the Tray 4 Retard Roll. 8 Tray 4 Take Away Gear Rotates the Tray 4 Take Away Roll. 9 Lift Up Motor 4 Raises the paper tray in Feeder 4. 3/99 Options 8-240 DocuPrint N24, N32 and N40 Service Manual...
  • Page 679 Pulley. The other ends of the cables are attached to the four corners of the bottom plate. When the Motor rotates the Pulley, the cables wrap around the Pulley and raise the bottom plate. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-241 Options...
  • Page 680 Rotates the Tray 5 Retard Roll. 9 Tray 5 Take Away Gear Rotates the Tray 5 Take Away Roll. 10 Lift Up Motor 5 Raises the paper tray in Feeder 5. 3/99 Options 8-242 DocuPrint N24, N32 and N40 Service Manual...

  • Page 681: The Hcf Paper Path

    Controller PWB logic that the paper has arrived. The Tray 2 Take Away Roll drives the sheet of paper into the Registration Roll. After that the sheet continues along the printer paper path until the sheet of paper, complete with fused image, is driven into an Output Bin. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-243 Options...
  • Page 682 8 Tray 2 Take Away Sensor Monitors paper travel from the HCF into the base engine. 9 Tray 2 Take Away Roll Drives the sheet of paper into the printer Registration Rolls. 3/99 Options 8-244 DocuPrint N24, N32 and N40 Service Manual...
  • Page 683 Engine Controller PWB logic that the paper has arrived. The Tray 2 Take Away Roll drives the paper into the Registration Roll. After that the sheet continues along the printer paper path until the sheet of paper, complete with fused image, is driven into an Output Bin. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-245 Options...
  • Page 684 11 Tray 2 Take Away Sensor Monitors paper travel from the HCF into the base engine. 12 Tray 2 Take Away Roll Drives the sheet of paper into the printer Registration Rolls. 2/2000 Options 8-246 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 685 The Tray 2 Take Away Roll drives the paper into the Registration Roll. After that the sheet continues along the printer paper path until the sheet of paper, complete with fused image, is driven into an Output Bin. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-247 Options...
  • Page 686 12 Tray 2 Take Away Sensor Monitors paper travel from the HCF into the base engine. 13 Tray 2 Take Away Roll Drives the sheet of paper into the printer Registration Rolls. 2/2000 Options 8-248 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 687: Repair Analysis Procedures

    Check the wiring between P/J 143 and P/J408 (6.3.12). If OK, replace the Tray 2 Take Away Sensor (PL 5.2). 7 Replace the HCF PWB (REP 8.4.3.5). The error message reappears. Problem solved. 8 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-249 Options...

  • Page 688: Rap 8.4.7.2 Error Code "Paper Jam Clear Area B

    Check the wiring between P/J 143 AND P/J 408 (6.3.12). If OK, replace the Tray 2 Take Away Sensor (PL 5.2). 6 Replace the HCF PWB (REP 8.4.3.5). The error message reappears. Problem solved. 7 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-250 DocuPrint N24, N32 and N40 Service Manual...

  • Page 689: Rap 8.4.7.3 Error Code "Paper Jam Clear Area C

    Check the wiring between P/J 121 AND P/J 406 (WIR 8.4.5.1). If OK, replace the Tray 3 Take Away Sensor (PL 8.4.2.11). 7 Replace the HCF PWB (REP 8.4.3.5). The error message reappears. Problem solved. 8 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-251 Options...

  • Page 690: Rap 8.4.7.4 Error Code "Paper Jam Clear Area A

    5 Enter Diagnostic Mode - Output Test, Main Motor On/Off to start the Main Motor. Open the Tray 2 Transport Cover. The Take Away rolls rotate when the Main Motor runs. Replace Tray 2 Retard Assembly (PL 3.6). 6 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-252 DocuPrint N24, N32 and N40 Service Manual...

  • Page 691: Rap 8.4.7.5 Error Code "Clear Area C Reset Tray 5

    Check the wiring between P/J 406 and P/J 126 (WIR 8.4.5.1). If OK, replace the Tray 4 Take Away Sensor (PL 8.4.2.11). 7 Replace the HCF PWB (REP 8.4.3.5). The error message reappears. Problem solved. 8 Replace the Printer Engine Controller PWB. 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-253 Options...

  • Page 692: Rap 8.4.7.6 Error Code "Paper Jam/Clear Areas B,C

    Troubleshoot the drive transmission from the HCF Motor to Tray 3, Tray 4, Tray 5, Take Away Gears. Replace if necessary (PL 8.4.2.2). 7 Replace the HCF PWB (REP 8.4.3.5). The error message reappears. Problem solved. 8 Replace the Printer Engine Controller PWB (REP 4.10.6) 3/99 Options 8-254 DocuPrint N24, N32 and N40 Service Manual...

  • Page 693: Rap 8.4.7.7 Error Code "Close Door C

    6 Replace the Printer Engine Controller PWB (REP 4.10.6). The error message reappears. Problem solved. 7 Refer to the wiring diagrams and check for a broken wire or loose connection between components 3/99 DocuPrint N24, N32 and N40 Service Manual 8-255 Options...

  • Page 694: Rap 8.4.7.8 Error Code "Tray 3 Problem Service Required

    Check wiring between P/J482 and P/J212 if correct replace Tray 3 Lift Up Motor (REP 8.4.3.6). 4 Replace the HCF PWB (REP 8.4.3.5). The error message reappears. Problem solved 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 2/2000 Options 8-256 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 695: Rap 8.4.7.9 Error Code "Tray 4 Problem Service Required

    Lift Up Motor (REP 8.4.3.6), HCF PWB (REP 8.4.3.5), then the Printer Engine Controller PWB (REP 4.10.6). 4 Replace the HCF PWB (REP 8.4.3.5). The error message reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-257 Options...

  • Page 696: Rap 8.4.7.10 Error Code "Tray 5 Problem Service Required

    Up Motor (REP 8.4.3.6), HCF PWB (REP 8.4.3.5), Printer Engine Controller PWB (REP 4.10.6). 4 Replace the HCF PWB (REP 8.4.3.5). The error message reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 2/2000 Options 8-258 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 697: Rap 8.4.7.11 Inoperative Hcf (Hfc Not Detected On Configuration Sheet)

    PWB (WIR 8.4.5.1). There is +24VDC between J481-7 and FG and between J481-8 and FG. Check the wiring between P/J 481 and P/J 406 (WIR 8.4.5.1). If OK, replace the Printer Engine Controller PWB (REP 4.10.6). eplace the HCF PWB (REP 8.4.3.5). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-259 Options...

  • Page 698: Rap 8.4.7.12 "Ou***" Message Fault (Trays 3 - 5 Only)

    11 Switch printer power off. Verify continuity of wire harnesses between P/J406 and P/J613 (8.4.5.1) and between P/J613 and P/J480 (8.4.5.1). Continuity is measured. Repair defect harness. 12 Replace HCF PWB (REP 4.2.10). 2/2000 Options 8-260 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 699: Finisher

    The Complier aligns the sides of the paper stack before delivering it to Compiler specifications the Output Bin. Maximum quantity of paper per set 50 sheets Minimum size of paper 182mm / 7.2 in. wide 3/99 DocuPrint N24, N32 and N40 Service Manual 8-261 Options...

  • Page 700: Gen 8.5.1.4 Finisher Specifications

    297mm x 420mm Legal 14” (SEF) 8.5” x 14” Legal 13” (SEF) 8.5” x 13” A4 (LEF) 210mm x 297mm Letter (LEF) 8.5” x 11” Executive (LEF) 7.25” x 10.5” 3/99 Options 8-262 DocuPrint N24, N32 and N40 Service Manual...

  • Page 701: Gen 8.5.1.7 Finisher Space Requirements

    4 48 inches (305mm) 5 36.5 inches (914mm) 6 72 inches (1829mm) Minimum of 30 inches (762mm) above the top of the Finisher when the Finisher is set to output to Bin 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-263 Options...

  • Page 702: Finisher Parts List

    48E45940 Lower Front Cover 1K55720 Docking Rail Assembly 48E45960 Lower Left Cover 48E45281 Upper Left Cover 15K28710 EMI Bracket Assembly 600K87710 Finisher Latch Kit 600K65640 Screw Kit 600K65630 E-ring Kit 2/2000 Options 8-264 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 703 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-265 Options...

  • Page 704: Pl 8.5.2.2 Rear Covers

    - - - - - Clamp {P/O Item 5} - - - - - Rear (Right) Stabilizer Leg - - - - - Right & Left Stabilizer Arms 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-266 DocuPrint N24, N32 and N40 Service Manual...
  • Page 705 3/99 DocuPrint N24, N32 and N40 Service Manual 8-267 Options...

  • Page 706: Pl 8.5.2.3 Rack

    Interlock Sensor Actuator 49E78540 Docking Support - - - - - Sensor Bracket 162K31730 Bin Limit Harness Assembly 162K16270 DC Main Harness Assembly Com-2 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-268 DocuPrint N24, N32 and N40 Service Manual...
  • Page 707 3/99 DocuPrint N24, N32 and N40 Service Manual 8-269 Options...

  • Page 708: Pl 8.5.2.4 Rails And Bins

    - - - - - Drive Shaft 13E93460 Bearing - - - - - Cover Guide Bin - - - - - Elevator Up Tie Plate 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-270 DocuPrint N24, N32 and N40 Service Manual...
  • Page 709 3/99 DocuPrint N24, N32 and N40 Service Manual 8-271 Options...

  • Page 710: Pl 8.5.2.5 Bottom Bin

    Sensor Assembly {Includes Items 5, 7, 18, & 19} 600K61870 Kit, Rear Elevator Cover {Includes Items 20 & 21} 600K61860 Kit, Elevator Roller (Includes Four Of Item 9) 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-272 DocuPrint N24, N32 and N40 Service Manual...
  • Page 711 3/99 DocuPrint N24, N32 and N40 Service Manual 8-273 Options...

  • Page 712: Pl 8.5.2.6 Bottom Bin Frame

    - - - - - Gear Pulley 14Z/18T - - - - - Spur Gear 20Z - - - - - Rear Elevator Frame Assembly 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-274 DocuPrint N24, N32 and N40 Service Manual...
  • Page 713 3/99 DocuPrint N24, N32 and N40 Service Manual 8-275 Options...

  • Page 714: Pl 8.5.2.7 Middle Bin

    Elevator Sensor Assembly {Includes Items 5, 14, 16, & 17} {P/O Item 21} 600K61870 Kit, Rear Elevator Cover {Includes Items 18 & 19} 600K61860 Kit, Elevator Roller {Includes Four Of Item 7} 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-276 DocuPrint N24, N32 and N40 Service Manual...
  • Page 715 3/99 DocuPrint N24, N32 and N40 Service Manual 8-277 Options...

  • Page 716: Pl 8.5.2.8 Middle Bin Frame

    - - - - - Pulley Gear 14Z/18T - - - - - Spur Gear 20Z - - - - - Rear Elevator Frame Assembly 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-278 DocuPrint N24, N32 and N40 Service Manual...
  • Page 717 3/99 DocuPrint N24, N32 and N40 Service Manual 8-279 Options...

  • Page 718: Pl 8.5.2.9 Top Bin

    Sensor Assembly {Includes Items 5, 15, 16, & 17} {P/O Item 21} 600K61870 Kit, Rear Elevator Cover {Includes Items 18 & 19} 600K61860 Kit, Elevator Roller {Includes Four Of Item 7} 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-280 DocuPrint N24, N32 and N40 Service Manual...
  • Page 719 3/99 DocuPrint N24, N32 and N40 Service Manual 8-281 Options...

  • Page 720: Pl 8.5.2.10 Top Bin Frame

    - - - - - Pulley Gear 14Z/18T - - - - - Spur Gear 20Z - - - - - Rear Elevator Frame Assembly 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-282 DocuPrint N24, N32 and N40 Service Manual...
  • Page 721 3/99 DocuPrint N24, N32 and N40 Service Manual 8-283 Options...

  • Page 722: Pl 8.5.2.11 Bin Eject

    - - - - - Offset Lever Assembly - - - - - Belt Holder 423W21053 Synchronous Belt 127K20871 Tamper Motor Assembly 162K18940 Compiler Harness Assembly Com 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-284 DocuPrint N24, N32 and N40 Service Manual...
  • Page 723 3/99 DocuPrint N24, N32 and N40 Service Manual 8-285 Options...

  • Page 724: Pl 8.5.2.12 Exit

    Upper Exit Chute Assembly {Includes Items 1, 2, & 3} 54K09360 Lower Exit Chute Assembly {Includes Items 5 - 7 & 9 - 13} 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-286 DocuPrint N24, N32 and N40 Service Manual...
  • Page 725 3/99 DocuPrint N24, N32 and N40 Service Manual 8-287 Options...

  • Page 726: Pl 8.5.2.13 Offset And Eject

    Eject Pinch Shaft Assembly {Includes Items 2 - 11, 21 - 24, & 26} 130K87332 Stack Height Sensor Assembly {Includes Items 2 - 5} {P/O Item 25} 600K65640 Screw Kit 600K65630 E-ring Kit 2/2000 Options 8-288 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 727 3/99 DocuPrint N24, N32 and N40 Service Manual 8-289 Options...

  • Page 728: Pl 8.5.2.14 Stapler

    Rail Bracket Assembly {Includes Items 2, 4 - 8, & 13 - 19} 50K30281 Stapler Cartridge Assembly (Includes Stapler Refill) {P/O Item 9} 108R00158 Stapler Cartridge Staples Refill (Contains 3 Refills) 600K65640 Screw Kit 600K65630 E-ring Kit 2/2000 Options 8-290 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 729 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-291 Options...

  • Page 730: Pl 8.5.2.15 Transport

    - - - - - Pinch Transport Spring {P/O Item 18} 54K09340 Upper Transport Chute Assembly - {Includes Items 2, 6, 15, 16, & 17} 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-292 DocuPrint N24, N32 and N40 Service Manual...
  • Page 731 3/99 DocuPrint N24, N32 and N40 Service Manual 8-293 Options...

  • Page 732: Pl 8.5.2.16 Front Frame

    - - - - - Bracket 127K23500 End Wall Motor Assembly - - - - - Damper 9E72550 Endwall Spring - - - - - Harness Holder 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-294 DocuPrint N24, N32 and N40 Service Manual...
  • Page 733 3/99 DocuPrint N24, N32 and N40 Service Manual 8-295 Options...

  • Page 734: Pl 8.5.2.17 Rear Frame 1

    Eject Motor Assembly - - - - - Motor Bracket 127K16600 Stapler Move Motor Assembly 423W46753 Synchronous Belt - - - - - Stapler Motor Bracket 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-296 DocuPrint N24, N32 and N40 Service Manual...
  • Page 735 3/99 DocuPrint N24, N32 and N40 Service Manual 8-297 Options...

  • Page 736: Pl 8.5.2.18 Rear Frame

    Idler Gear Support Fin - - - - - Idler Gear L - - - - - Clamp - - - - - Hinge Bracket 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-298 DocuPrint N24, N32 and N40 Service Manual...
  • Page 737 3/99 DocuPrint N24, N32 and N40 Service Manual 8-299 Options...

  • Page 738: Pl 8.5.2.19 Rear Frame

    Offset Home Sensor {P/O Item 26} 127K16360 Eject Camp Offset Motor Assembly {P/O Item 26} 15K89062 Eject Bracket Assembly {Includes Items 4 - 16 & 20, 21, 25} 600K65640 Screw Kit 600K65630 E-ring Kit 2/2000 Options 8-300 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 739 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-301 Options...

  • Page 740: Pl 8.5.2.20 Electrical Module

    Low Voltage Power Supply - 120 VAC 105K12560 Low Voltage Power Supply - 220 VAC 160K36067 Finisher PWB Assembly - - - - - LVPS PWB Bracket 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-302 DocuPrint N24, N32 and N40 Service Manual...
  • Page 741 3/99 DocuPrint N24, N32 and N40 Service Manual 8-303 Options...

  • Page 742: Pl 8.5.2.21 Harness

    Horizontal Transport Sensor Harness 2 Assembly 162K31600 Eject Motor Harness Assembly 162K16270 DC Main Harness COM-2 Assembly 162K31750 Bin Unit Move Harness Assembly 162K31680 LVPS Harness Assembly 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-304 DocuPrint N24, N32 and N40 Service Manual...
  • Page 743 3/99 DocuPrint N24, N32 and N40 Service Manual 8-305 Options...

  • Page 744: Pl 8.5.2.22 Docking Assembly

    In Gate Spring {P/O Item 10} - - - - - In Gate Lever {P/O Item 10} 15K28221 In Gate Support Assembly {Includes Items 2 - 9} 600K65640 Screw Kit 600K65630 E-ring Kit 3/99 Options 8-306 DocuPrint N24, N32 and N40 Service Manual...
  • Page 745 3/99 DocuPrint N24, N32 and N40 Service Manual 8-307 Options...

  • Page 746: Pl 8.5.2.23 Transport Frame, Rear

    Kit, Gate Solenoid {Includes Items 18 - 21} 1K54432 Horizontal Transport Assembly (Includes Items 1 - 21 & 23 and PL 8.5.2.24 Items 5 - 27) 600K65640 Screw Kit 600K65630 E-ring Kit 2/2000 Options 8-308 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 747 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-309 Options...

  • Page 748: Pl 8.5.2.24 Transport Frame

    Transport Repair Kit (Includes 3 Self-Adhesive Blocks) 1K54432 Horizontal Transport Assembly (Includes Items 5 - 27and PL 8.5.2.23 Items 1 - 21 & 23) 600K65640 Screw Kit 600K65630 E-ring Kit 2/2000 Options 8-310 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 749 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-311 Options...
  • Page 750 This Page Intentionally Left Blank. 3/99 Options 8-312 DocuPrint N24, N32 and N40 Service Manual...

  • Page 751: Repair Procedures

    Also, do not over tighten the screws. Locations, such as Right, Left, Front, and Rear, given in the repair procedures assume you are facing the printer console panel. See the figure below. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-313 Options...

  • Page 752: Rep 8.5.3.1 Finisher

    4 Disconnect the Finisher interface cable from the rear of the printer (Figure 8.5.3.1a). 5 Disconnect the Finisher AC power cord from the right side of the printer (Figure 8.5.3.1a). 6 Roll the Finisher away from the printer. Figure 8.5.3.1a. Finisher Removal 3/99 Options 8-314 DocuPrint N24, N32 and N40 Service Manual...
  • Page 753 5 Push the Finisher against the printer, making sure the locating pin on the Transport lines up with the locating hole on the Docking Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-315 Options...

  • Page 754: Rep 8.5.3.2 Stapler Door Cover

    Assembly, into the two holes in the Stapler Door Cover. 2 Use one E ring on the top hinge to secure the Stapler Door Cover to the Stapler Door Inner Cover Assembly. 3 Close the Front Cover. 3/99 Options 8-316 DocuPrint N24, N32 and N40 Service Manual...

  • Page 755: Rep 8.5.3.3 Stapler Door Inner Cover Assembly

    3 Reposition the Inner Assembly so when you press and release the Unload While Run button, the button moves freely. 4 Use one screw to secure the Assembly to the Finisher frame. 5 Close the Front Cover and the Top Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-317 Options...

  • Page 756: Rep 8.5.3.4 Lower Front Cover

    2 Slide the Cover onto the frame so the tabs on the frame fit into the rectangular cutouts in the Cover. 3 Press the Cover against the frame. 4 Use 3 screws to secure the Cover to the frame. 5 Reassemble the Finisher to the printer. 3/99 Options 8-318 DocuPrint N24, N32 and N40 Service Manual...

  • Page 757: Rep 8.5.3.5 Upper Rear Cover

    2 Reinstall the Upper Rear Cover by first hooking the two tabs that are located at the top of the Cover, into the two cutouts in Finisher frame. 3 Use one screw to secure the Upper Rear Cover to the frame. 4 Close the Top Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-319 Options...

  • Page 758: Rep 8.5.3.6 Lower Left Cover

    Figure 8.5.3.6a. Lower Left Cover. Replacement 1 Reinstall the Lower Left Cover onto the Finisher frame. 2 Use six screws to secure the Cover to the frame. 3 Reassemble the Finisher to the printer. 3/99 Options 8-320 DocuPrint N24, N32 and N40 Service Manual...

  • Page 759: Rep 8.5.3.7 Eject Cover

    2 Align the four screw holes in the Cover with the four screw holes in the Finisher frame. 3 Use four screws to secure the Eject Cover to the frame. 4 Reinstall the Stapler Door Inner Cover Assembly. 5 Reinstall the Upper Rear Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-321 Options...

  • Page 760: Rep 8.5.3.8 Harness Cover

    3 Remove the Cover. Figure 8.5.3.8a. Harness Cover. Replacement 1 Reinstall the Harness Cover as shown in the figure. 2 Use three screws to secure the Cover to the Finisher frame. 3/99 Options 8-322 DocuPrint N24, N32 and N40 Service Manual...

  • Page 761: Rep 8.5.3.9 Add Cover

    1 Slide the Cover onto the Finisher frame so the tab on the frame fits into the rectangular cutout in the Cover. 2 Use one screw to secure the Cover to the Finisher frame. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-323 Options...

  • Page 762: Rep 8.5.3.10 Finisher Pwb Cover

    7 Reach inside the PWB Cover and free the wire harness clamp from the cover (Figure 8.5.3.10a). 8 Free the wire harness from the harness retainer (Figure 8.5.3.10a). 9 Remove the Finisher PWB Cover. Figure 8.5.3.10a. PWB Cover. 3/99 Options 8-324 DocuPrint N24, N32 and N40 Service Manual...
  • Page 763 Cover. Slide the Cover onto the Finisher frame so the tab on the frame fits into the rectangular cutout in the Cover. 9 Use one screw to secure the Cover to the frame. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-325 Options...

  • Page 764: Rep 8.5.3.11 Transport Assembly

    5 Reconnect J256M, J262A, J268A, and J279. 6 Reinstall the Transport Rear Cover onto the Transport Assembly, and use two screws to secure the Cover. 7 Reconnect the Finisher to the Printer. 3/99 Options 8-326 DocuPrint N24, N32 and N40 Service Manual...
  • Page 765 Figure 8.5.3.11a. Transport Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-327 Options...

  • Page 766: Rep 8.5.3.12 Upper Left Cover

    Cover line up with the two screw holes in the frame. 3 Use two screws to secure the Cover to the Finisher frame. 4 Reinstall the Upper Rear Cover. 5 Reinstall the Transport Assembly. 3/99 Options 8-328 DocuPrint N24, N32 and N40 Service Manual...

  • Page 767: Rep 8.5.3.13 Lower Limit Switch

    2 Use two screws to secure the Switch to the frame. 3 Reconnect J274 to the Switch. 4 Reinstall the Lower Left Cover. 5 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-329 Options...

  • Page 768: Rep 8.5.3.14 Upper Limit Switch

    7 Disconnect J273 from the Upper Limit Switch (Figure 8.5.3.14a). 8 Remove the two screws securing the Upper Limit Switch to the Finisher frame (Figure 8.5.3.14a), and remove the Switch. Figure 8.5.3.14a. Upper Limit Switch. 3/99 Options 8-330 DocuPrint N24, N32 and N40 Service Manual...
  • Page 769 6 Use four screws to secure the Tie Plate to the frame. 7 Reinstall the Upper Left Cover. 8 Reinstall the Transport Assembly. 9 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-331 Options...

  • Page 770: Rep 8.5.3.15 Interlock Sensor And Actuator

    5 Disconnect J855M from the Sensor (Figure 8.5.3.15a). 6 Use the flat blade of a screwdriver to spread the arms of the Actuator support, and remove the Actuator (Figure 8.5.3.15a). Figure 8.5.3.15a. Interlock Sensor. 3/99 Options 8-332 DocuPrint N24, N32 and N40 Service Manual...
  • Page 771 5 Rock the Actuator back and forth to make sure it moves freely between the arms of the Sensor. 6 Reinstall the Lower Left Cover. 7 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-333 Options...

  • Page 772: Rep 8.5.3.16 Bin Id Sensor

    6 Disconnect J837 from the Sensor (Figure 8.5.3.16a). 7 Press in and release the Sensor latches that are securing the Sensor to the Bracket, and remove the Sensor (Figure 8.5.3.16a). Figure 8.5.3.16a. Bin ID Sensor. 3/99 Options 8-334 DocuPrint N24, N32 and N40 Service Manual...
  • Page 773 4 Use one screw to secure the Bracket and Sensor to the frame. 5 Route the ID Sensor wire harness through the harness clip. 6 Reinstall the Upper Rear Cover. 7 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-335 Options...

  • Page 774: Rep 8.5.3.17 Elevator Motor

    5 Remove the Drive Pulley and the Drive Belt from the drive motor (Figure 8.5.3.17a). 6 Disconnect J865 (Figure 8.5.3.17a). 7 Remove the two screws securing the Elevator Motor to the Motor Bracket, and remove the Motor (Figure 8.5.3.17a). Figure 8.5.3.17a. Elevator Motor. 3/99 Options 8-336 DocuPrint N24, N32 and N40 Service Manual...
  • Page 775 Motor shaft. 3 Use an E ring to secure the Pulley to the Motor shaft. 4 Reconnect J865. 5 Reinstall the Lower Left Cover. 6 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-337 Options...

  • Page 776: Rep 8.5.3.18 Bottom Bin Assembly

    5 Reinstall the bottom Harness Guide, and use one screw to secure it to the frame. 6 Reconnect J830A, J871A, J874A, and J875A. 7 Secure the wire harness into the harness clips. 8 Reinstall the bottom Harness Guide Cover. 9 Reinstall the Harness Cover. 3/99 Options 8-338 DocuPrint N24, N32 and N40 Service Manual...
  • Page 777 Figure 8.5.3.18a. Bottom Bin Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-339 Options...

  • Page 778: Rep 8.5.3.19 Bottom Bin Rear Cover

    9 Remove the screw securing the Bottom Bin Rear Cover to the Bin frame (Figure 8.5.3.19b). 10 Release the latch at the top of the Rear Cover, and remove the Cover. 3/99 Options 8-340 DocuPrint N24, N32 and N40 Service Manual...
  • Page 779 3 Reconnect J888 on the bottom of the bin. 4 Secure the cable clamp with the screw. 5 Secure the Back Cover using the three screws. 6 Reinstall the Bottom Bin Assembly. 7 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-341 Options...

  • Page 780: Rep 8.5.3.20 Bottom Bin Half And Full Sensors

    9 Press in and release the Full Sensor latches that are securing the Sensor to the Bracket, and remove the Sensor (Figure 8.5.3.20a). Figure 8.5.3.20a. Bottom Bin Half and Full Sensors 3/99 Options 8-342 DocuPrint N24, N32 and N40 Service Manual...
  • Page 781 5 Reinstall the Sensor Bracket on the Bin Frame, ensure the Limit Actuator tab is aligned properly in the Sensor Bracket. Use screw to secure the Bracket. 6 Reinstall the Rear Cover. 7 Reinstall the Bottom Bin Assembly. 8 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-343 Options...

  • Page 782: Rep 8.5.3.21 Bottom Bin Lower & Upper Limit Sensors

    8 Disconnect P851 from the Lower Limit Sensor (Figure 8.5.3.21a). 9 Press in and release the Sensor latches that are securing the Sensor to the Bracket, and remove the Sensor. Figure 8.5.3.21a. Lower & Upper Limit Sensors. 3/99 Options 8-344 DocuPrint N24, N32 and N40 Service Manual...
  • Page 783 5 Reinstall the Sensor Bracket on the Bin Frame, ensure the Limit Actuator tab is aligned properly in the Sensor Bracket. Use screw to secure the Bracket. 6 Reinstall the Rear Cover. 7 Reinstall the Bottom Bin Assembly. 8 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-345 Options...

  • Page 784: Rep 8.5.3.22 Bottom Bin Paper Sensor

    4 Use one screw to secure the Bracket to the Bin. 5 Reinstall the Back Cover to the Bin, and use three screws to secure the Cover. 6 Reinstall the Bottom Bin Assembly. 7 Reinstall the Harness Cover. 3/99 Options 8-346 DocuPrint N24, N32 and N40 Service Manual...

  • Page 785: Rep 8.5.3.23 Bottom Bin Safety Sensor

    3 Reinstall the Sensor Bracket making sure to align the position holes in the Bracket. 4 Use one screw to secure the Bracket to the Bin. 5 Reinstall the Back Cover. 6 Reinstall the Bottom Bin Assembly. 7 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-347 Options...

  • Page 786: Rep 8.5.3.24 Bottom Bin Motor

    2 Reinstall the Gear onto the end of the Motor shaft and secure with the E-ring. 3 Reinstall the Motor Bracket. Use four screws to secure the Bracket. 4 Reinstall the Back Cover. 5 Reinstall the Bottom Bin Assembly. 6 Reinstall the Harness Cover. 3/99 Options 8-348 DocuPrint N24, N32 and N40 Service Manual...

  • Page 787: Rep 8.5.3.25 Bottom Bin Front Cover

    4 Release the locking tab on the Bottom of the Front Cover, and remove the Cover (Figure 8.5.3.25a). Figure 8.5.3.25a. Bottom Bin Front Cover. Replacement 1 Reinstall the Front Cover onto the Bottom Bin. 2 Reinstall the Bottom Bin Assembly. 3 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-349 Options...

  • Page 788: Rep 8.5.3.26 Bottom Bin Drive Belts

    8 Reinstall the Bottom Bin Motor and Bracket. 9 Reinstall the Bottom Bin Front Cover. 10 Reinstall the Bottom Bin Rear Cover. 11 Reinstall the Bottom Bin Assembly. 12 Reinstall the Harness Cover. 3/99 Options 8-350 DocuPrint N24, N32 and N40 Service Manual...
  • Page 789 Figure 8.5.3.26a. Bottom Bin Drive Belts. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-351 Options...

  • Page 790: Rep 8.5.3.27 Bottom Bin

    6 Reinstall the Bottom Bin Front Cover. 7 Reinstall the Bottom Bin Motor. 8 Reinstall the Bottom Bin Rear Cover. 9 Reinstall the Bottom Bin Assembly. 10 Reinstall the Harness Cover. 3/99 Options 8-352 DocuPrint N24, N32 and N40 Service Manual...
  • Page 791 Figure 8.5.3.27a. Bottom Bin. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-353 Options...

  • Page 792: Rep 8.5.3.28 Middle Bin Assembly

    7 Reinstall the bottom Harness Guide, and use one screw to secure it to the frame. 8 Reconnect J887A, J870, J872A, and J873A. 9 Secure the wire harness into the harness clips. 10 Reinstall the bottom Harness Guide Cover. 11 Reinstall the Harness Cover. 3/99 Options 8-354 DocuPrint N24, N32 and N40 Service Manual...
  • Page 793 Figure 8.5.3.28a. Bin Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-355 Options...

  • Page 794: Rep 8.5.3.29 Middle Bin Rear Cover

    9 Remove the screw securing the Middle Bin Rear Cover to the Bin Frame (Figure 8.5.3.29b). 10 Release the latch at the top of the Rear Cover, and remove the Cover. 3/99 Options 8-356 DocuPrint N24, N32 and N40 Service Manual...
  • Page 795 3 Reconnect J895A on the bottom of the bin. 4 Secure the cable clamp with the screw. 5 Secure the Back Cover using the three screws. 6 Reinstall the Middle Bin Assembly. 7 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-357 Options...

  • Page 796: Rep 8.5.3.30 Middle Bin Half And Full Sensors

    9 Press in and release the Full Sensor latches that are securing the Sensor to the Bracket, and remove the Sensor (Figure 8.5.3.30a). Figure 8.5.3.30a. Middle Bin Half and Full Sensors 3/99 Options 8-358 DocuPrint N24, N32 and N40 Service Manual...
  • Page 797 5 Reinstall the Sensor Bracket to the Bin Frame, and use one screw to secure it to the frame. 6 Reinstall the Rear Cover. 7 Reinstall the Middle Bin Assembly. 8 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-359 Options...

  • Page 798: Rep 8.5.3.31 Middle Bin Lower & Upper Limit Sensors

    8 Disconnect P849 from the Lower Limit Sensor (Figure 8.5.3.31a). 9 Press in and release the Sensor latches that are securing the Sensor to the Bracket, and remove the Sensor. Figure 8.5.3.31a. Lower & Upper Limit Sensors. 3/99 Options 8-360 DocuPrint N24, N32 and N40 Service Manual...
  • Page 799 5 Reinstall the Sensor Bracket to the Bin Frame, and use one screw to secure it to the frame. 6 Reinstall the Rear Cover. 7 Reinstall the Middle Bin Assembly. 8 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-361 Options...

  • Page 800: Rep 8.5.3.32 Middle Bin Paper Sensor

    4 Use one screw to secure the Bracket to the Bin. 5 Reinstall the Back Cover to the Bin, and use three screws to secure the Cover. 6 Reinstall the Middle Bin Assembly. 7 Reinstall the Harness Cover. 3/99 Options 8-362 DocuPrint N24, N32 and N40 Service Manual...

  • Page 801: Rep 8.5.3.33 Middle Bin Safety Switch

    2 Make sure the Switch Actuator is under the plastic link. 3 Reconnect J285A to the switch. 4 Reinstall the Middle Bin Front Cover. 5 Reinstall the Middle Bin Assembly. 6 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-363 Options...

  • Page 802: Rep 8.5.3.34 Middle Bin Motor

    2 Reinstall the Gear onto the end of the Motor shaft and secure with the E-ring. 3 Reinstall the Motor Bracket. Use four screws to secure the Bracket. 4 Reinstall the Back Cover. 5 Reinstall the Middle Bin Assembly. 6 Reinstall the Harness Cover. 3/99 Options 8-364 DocuPrint N24, N32 and N40 Service Manual...

  • Page 803: Rep 8.5.3.35 Middle Bin Front Cover

    4 Pry up the Bottom of the Front Cover, and remove the Cover (Figure 8.5.3.35a). Figure 8.5.3.35a. Front Cover. Replacement 1 Reinstall the Front Cover onto the Middle Bin. 2 Reinstall the Middle Bin Assembly. 3 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-365 Options...

  • Page 804: Rep 8.5.3.36 Middle Bin Drive Belts

    8 Reinstall the Middle Bin Motor and Bracket. 9 Reinstall the Middle Bin Front Cover. 10 Reinstall the Middle Bin Rear Cover. 11 Reinstall the Middle Bin Assembly. 12 Reinstall the Harness Cover. 3/99 Options 8-366 DocuPrint N24, N32 and N40 Service Manual...
  • Page 805 Figure 8.5.3.36a. Middle Bin Drive Belts. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-367 Options...

  • Page 806: Rep 8.5.3.37 Middle Bin

    5 Reinstall the Middle Bin Front Cover. 6 Reinstall the Middle Bin Motor. 7 Reinstall the Middle Bin Rear Cover. 8 Reinstall the Middle Bin Assembly. 9 Reinstall the Harness Cover. 3/99 Options 8-368 DocuPrint N24, N32 and N40 Service Manual...
  • Page 807 Figure 8.5.3.37a. Middle Bin. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-369 Options...

  • Page 808: Rep 8.5.3.38 Top Bin Assembly

    5 Route the Top Bin Assembly wire harness into the slot in the Harness Guide. 6 Reconnect J255, J292A, J294A, J295A, and J296A. 7 Secure the wire harness into the harness clips. 8 Reinstall the top Harness Guide Cover. 9 Reinstall the Harness Cover. 3/99 Options 8-370 DocuPrint N24, N32 and N40 Service Manual...
  • Page 809 Figure 8.5.3.38a. Bin Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-371 Options...

  • Page 810: Rep 8.5.3.39 Top Bin Rear Cover

    9 Remove the screw securing the Top Bin Rear Cover to the Bin Frame (Figure 8.5.3.39a). 10 Release the latch at the top of the Rear Cover, and remove the Cover. 3/99 Options 8-372 DocuPrint N24, N32 and N40 Service Manual...
  • Page 811 3 Reconnect J293 on the bottom of the bin. 4 Secure the cable clamp with the screw. 5 Secure the Back Cover using the three screws. 6 Reinstall the Top Bin Assembly. 7 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-373 Options...

  • Page 812: Rep 8.5.3.40 Top Bin Half And Full Sensors

    9 Press in and release the Full Sensor latches that are securing the Sensor to the Bracket, and remove the Sensor (Figure 8.5.3.40a). Figure 8.5.3.40a. Top Bin Half and Full Sensors 3/99 Options 8-374 DocuPrint N24, N32 and N40 Service Manual...
  • Page 813 5 Reinstall the Sensor Bracket to the Bin Frame, and use one screw to secure it to the frame. 6 Reinstall the Rear Cover. 7 Reinstall the Top Bin Assembly. 8 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-375 Options...

  • Page 814: Rep 8.5.3.41 Top Bin Lower & Upper Limit Sensors

    8 Disconnect P254 from the Lower Limit Sensor (Figure 8.5.3.41a). 9 Press in and release the Sensor latches that are securing the Sensor to the Bracket, and remove the Sensor. Figure 8.5.3.41a. Lower & Upper Limit Sensors. 3/99 Options 8-376 DocuPrint N24, N32 and N40 Service Manual...
  • Page 815 5 Reinstall the Sensor Bracket to the Bin Frame, and use one screw to secure it to the frame. 6 Reinstall the Rear Cover. 7 Reinstall the Top Bin Assembly. 8 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-377 Options...

  • Page 816: Rep 8.5.3.42 Top Bin Paper Sensor

    4 Use one screw to secure the Bracket to the Bin. 5 Reinstall the Back Cover to the Bin, and use three screws to secure the Cover. 6 Reinstall the Top Bin Assembly. 7 Reinstall the Harness Cover. 3/99 Options 8-378 DocuPrint N24, N32 and N40 Service Manual...

  • Page 817: Rep 8.5.3.43 Top Bin Front Cover

    4 Release the locking tab on the bottom of the Front Cover, and remove the Cover (Figure 8.5.3.43a). Figure 8.5.3.43a. Top Bin Front Cover. Replacement 1 Reinstall the Front Cover onto the Top Bin. 2 Reinstall the Top Bin Assembly. 3 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-379 Options...

  • Page 818: Rep 8.5.3.44 Top Bin Safety Switch

    2 Make sure the Switch Actuator is under the plastic link. 3 Reconnect J852 to the switch. 4 Reinstall the Top Bin Front Cover. 5 Reinstall the Top Bin Assembly. 6 Reinstall the Harness Cover. 3/99 Options 8-380 DocuPrint N24, N32 and N40 Service Manual...

  • Page 819: Rep 8.5.3.45 Top Bin Motor

    2 Reinstall the Gear onto the end of the Motor shaft and secure with the E-ring. 3 Reinstall the Motor Bracket. Use four screws to secure the Bracket. 4 Reinstall the Back Cover. 5 Reinstall the Top Bin Assembly. 6 Reinstall the Harness Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-381 Options...

  • Page 820: Rep 8.5.3.46 Top Bin Drive Belts

    8 Reinstall the Top Bin Motor and Bracket. 9 Reinstall the Top Bin Front Cover. 10 Reinstall the Top Bin Rear Cover. 11 Reinstall the Top Bin Assembly. 12 Reinstall the Harness Cover. 3/99 Options 8-382 DocuPrint N24, N32 and N40 Service Manual...
  • Page 821 Figure 8.5.3.46a. Top Bin Drive Belts. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-383 Options...

  • Page 822: Rep 8.5.3.47 Top Bin

    5 Reinstall the Top Bin Front Cover. 6 Reinstall the Top Bin Motor. 7 Reinstall the Top Bin Rear Cover. 8 Reinstall the Top Bin Assembly. 9 Reinstall the Harness Cover. 3/99 Options 8-384 DocuPrint N24, N32 and N40 Service Manual...
  • Page 823 Figure 8.5.3.47a. Top Bin. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-385 Options...

  • Page 824: Rep 8.5.3.48 Right Rack Cover Assembly

    7 Use the four screws to secure the Elevator Drive Bracket to the Hinge Bracket. 8 Reinstall the Lower Left Cover. 9 Reinstall the Top Bin Assembly. 10 Reinstall the Middle Bin Assembly. 11 Reinstall the Bottom Bin Assembly. 3/99 Options 8-386 DocuPrint N24, N32 and N40 Service Manual...
  • Page 825 12 Reinstall the Harness Cover. 13 Reconnect the Finisher to the Printer. Figure 8.5.3.48a. Right Rack Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-387 Options...

  • Page 826: Rep 8.5.3.49 Tamper Motor

    12 Accessing the rear of the Tamper Motor, remove the two screws that secure the Motor to the Compiler Bin (Figure 8.5.3.49b). 13 Slip the Tamper Motor Drive Belt off of the Motor Pulley (Figure 8.5.3.49b), and remove the Motor. 2/2000 Options 8-388 DocuPrint N24, N32, N40, N3225, and N4025...
  • Page 827 6 Reinstall the Upper Left Cover. 7 Reinstall the Transport Assembly. 8 Reinstall the Upper Rear Cover. 9 Reinstall the Stapler Door Inner Cover Assembly. 10 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-389 Options...

  • Page 828: Rep 8.5.3.50 Tamper Home Sensor

    9 Disconnect P839 from the Sensor (Figure 8.5.3.50b). 10 Press in and release the Sensor latches that are securing the Sensor the Sensor to the Bracket, and remove the Sensor (Figure 8.5.3.50b). 3/99 Options 8-390 DocuPrint N24, N32 and N40 Service Manual...
  • Page 829 5 Reinstall the Upper Left Cover. 6 Reinstall the Transport Assembly. 7 Reinstall the Upper Rear Cover. 8 Reinstall the Stapler Door Inner Cover Assembly. 9 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-391 Options...

  • Page 830: Rep 8.5.3.51 Compiler Paper Sensor

    9 Disconnect P843 from the Sensor (Figure 8.5.3.51b). 10 Press in and release the Sensor latches that are securing the Sensor the Sensor to the Bracket (Figure 8.5.3.51b). Remove the Sensor. 3/99 Options 8-392 DocuPrint N24, N32 and N40 Service Manual...
  • Page 831 5 Reinstall the Upper Left Cover. 6 Reinstall the Transport Assembly. 7 Reinstall the Upper Rear Cover. 8 Reinstall the Stapler Door Inner Cover Assembly. 9 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-393 Options...

  • Page 832: Rep 8.5.3.52 End Wall Open Sensor

    Figure 8.5.3.52a. Tie Plate. 8 Press in and release the Sensor latches that are securing the Sensor to the Bracket (Figure 8.5.3.52b). Remove the Sensor. 9 Disconnect P840 from the Sensor (Figure 8.5.3.52b). 3/99 Options 8-394 DocuPrint N24, N32 and N40 Service Manual...
  • Page 833 4 Reinstall the Upper Left Cover. 5 Reinstall the Transport Assembly. 6 Reinstall the Upper Rear Cover. 7 Reinstall the Stapler Door Inner Cover Assembly. 8 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-395 Options...

  • Page 834: Rep 8.5.3.53 Tamper Motor Drive Belt

    12 Loosen, do not remove, the screw on the Belt Holder, and slip the Belt out of the holder (Figure 8.5.3.53b). 13 Loosen the screw that secures the Belt Tension Pulley (Figure 8.5.3.53b). 14 Slip the Belt off of the Tension Pulley, and remove the Belt (Figure 8.5.3.53b). 3/99 Options 8-396 DocuPrint N24, N32 and N40 Service Manual...
  • Page 835 9 Reinstall the Upper Left Cover. 10 Reinstall the Transport Assembly. 11 Reinstall the Upper Rear Cover. 12 Reinstall the Stapler Door Inner Cover Assembly. 13 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-397 Options...

  • Page 836: Rep 8.5.3.54 Unload While Run Switch

    3 Reconnect J836 to the Switch. 4 Reinstall the Bracket to the Finisher frame, and use one screw to secure it to the frame. 5 Reinstall the Stapler Door Inner Cover Assembly. 3/99 Options 8-398 DocuPrint N24, N32 and N40 Service Manual...

  • Page 837: Rep 8.5.3.55 Compiler Bin Solenoid Assembly

    3 Slide the End Wall Link onto the End Wall Shaft, and use a K Clip to secure the Link to the Shaft. 4 Reinstall the End Wall Motor. 5 Reinstall the Unload While Run Switch. 6 Reinstall the Stapler Door Inner Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-399 Options...

  • Page 838: Rep 8.5.3.56 End Wall Motor

    7 Reinstall the Harness Holder and use two screws to secure the Holder to the Finisher frame. 8 Reinstall the Unload While Run Switch. 9 Reinstall the Stapler Door Inner Cover Assembly. 3/99 Options 8-400 DocuPrint N24, N32 and N40 Service Manual...
  • Page 839 Figure 8.5.3.56a. End Wall Motor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-401 Options...

  • Page 840: Rep 8.5.3.57 Eject Clamp Sensor

    5 Disconnect P841 from the Sensor (Figure 8.5.3.57a). 6 Press in and release the Sensor latches that secure the Sensor to the Bracket, and remove the Sensor (Figure 8.5.3.57a). Figure 8.5.3.57a. Eject Clamp Sensor. 3/99 Options 8-402 DocuPrint N24, N32 and N40 Service Manual...
  • Page 841 3 Reinstall the Eject Clamp Sensor Bracket onto the Eject Bracket. Use one screw to secure the Sensor Bracket. 4 Reinstall the wire harnesses to the wire clamps that are attached to the Eject Bracket. 5 Reinstall the Upper Rear Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-403 Options...

  • Page 842: Rep 8.5.3.58 Offset Home Sensor

    5 Disconnect J844 from the Offset Home Sensor (Figure 8.5.3.58a). 6 Press in and release the Sensor latches that secure the Sensor to the Bracket, and remove the Sensor (Figure 8.5.3.58a). Figure 8.5.3.58a. Offset Home Sensor. 3/99 Options 8-404 DocuPrint N24, N32 and N40 Service Manual...
  • Page 843 3 Secure the two wire harnesses in the wire clamp that is attached to the Bracket. 4 Reinstall the Offset Home Sensor Bracket onto the Finisher frame. Use two screws to secure the Bracket to the frame. 5 Reinstall the Upper Rear Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-405 Options...

  • Page 844: Rep 8.5.3.59 Eject Bracket Assembly

    8 Unhook the Tension Spring from the Eject Bracket Assembly (Figure 8.5.3.59a). 9 Remove the four screws securing the Eject Bracket Assembly to the Finisher frame, and remove the Assembly (Figure 8.5.3.59a). Figure 8.5.3.59a. Eject Bracket Assembly. 3/99 Options 8-406 DocuPrint N24, N32 and N40 Service Manual...
  • Page 845 7 Reconnect P863 and replace the harness in the harness clamps 8 Reinstall the Eject Clamp Sensor. 9 Reinstall the Upper Rear Cover. 10 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-407 Options...

  • Page 846: Rep 8.5.3.60 Set Clamp Motor And Drive Belt

    12 Remove the two screws securing the Set Clamp Motor to the Motor Bracket, and remove the Motor (Figure 8.5.3.60a). 13 Remove the Set Clamp Motor Drive Belt from the Eject Pulley. Figure 8.5.3.60a. Set Clamp Motor. 3/99 Options 8-408 DocuPrint N24, N32 and N40 Service Manual...
  • Page 847 6 Reinstall the Eject Bracket Assembly. 7 Reinstall the Offset Home Sensor. 8 Reinstall the Eject Clamp Sensor. 9 Reinstall the Upper Rear Cover. 10 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-409 Options...

  • Page 848: Rep 8.5.3.61 Eject Shaft Assemblies

    4 Slide the front and the rear metal bearings into the bearing cutouts in the Finisher frame, and through the arms of the Compiler Bin. 5 Use an E-ring to secure the front metal bearing to the front end of Shaft 1. 3/99 Options 8-410 DocuPrint N24, N32 and N40 Service Manual...
  • Page 849 16 Reinstall the Top Bin Assembly. 17 Reinstall the Harness Cover. 18 Reinstall the Eject Cover. 19 Reinstall the Upper Rear Cover. 20 Reconnect the Finisher to the printer. Figure 8.5.3.61a. Eject Shaft. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-411 Options...

  • Page 850: Rep 8.5.3.62 Eject Chute Assembly

    Bearing to the front (Figure 8.5.3.62a). 9 Lift the Eject Chute Assembly and the Pinch Roll Assembly and remove the Eject Chute Assembly from the Finisher frame (Figure 8.5.3.62a). Figure 8.5.3.62a. Eject Chute. 3/99 Options 8-412 DocuPrint N24, N32 and N40 Service Manual...
  • Page 851 7 Raise and lower the Eject Chute Assembly to make sure it moves freely, and the Stack Height Actuator and Pinch Rolls also move freely. 8 Reinstall the Eject Cover. 9 Reinstall the Upper Rear Cover. 10 Reinstall the Stapler Door Inner Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-413 Options...

  • Page 852: Rep 8.5.3.63 Eject Pinch Roll Shaft Assembly

    7 Disconnect J832 from the Stack Height Sensor (Figure 8.5.3.63a). 8 Slide the Eject Pinch Roll Shaft Assembly to the rear and remove it from the Finisher (Figure 8.5.3.63a). Figure 8.5.3.63a. Eject Pinch Roll Shaft. 3/99 Options 8-414 DocuPrint N24, N32 and N40 Service Manual...
  • Page 853 6 Raise and lower the Eject Chute Assembly to make sure it moves freely, and the Stack Height Actuator and Pinch Rolls also move freely. 7 Reinstall the Eject Cover. 8 Reinstall the Upper Rear Cover. 9 Reinstall the Stapler Door Inner Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-415 Options...

  • Page 854: Rep 8.5.3.64 Upper Exit Chute Assembly

    9 Remove the two screws securing the Upper Exit Chute Assembly to the rear Finisher frame (Figure 8.5.3.64a). 10 Rotate the Upper Exit Chute Assembly and remove the Assembly from the Finisher (Figure 8.5.3.64a). Figure 8.5.3.64a. Upper Exit Chute. 3/99 Options 8-416 DocuPrint N24, N32 and N40 Service Manual...
  • Page 855 3 Reinstall the Eject Pinch Roll Shaft Assembly. 4 Reinstall the Exit Chute Assembly. 5 Reinstall the Eject Cover. 6 Reinstall the Upper Rear Cover. 7 Reinstall the Stapler Door Inner Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-417 Options...

  • Page 856: Rep 8.5.3.65 Exit Shaft Assembly

    9 Reinstall the Eject Pinch Roll Assembly. 10 Reinstall the Eject Chute Assembly 11 Reinstall the Eject Cover. 12 Reinstall the Upper Rear Cover. 13 Reinstall the Stapler Door Inner Cover Assembly. 3/99 Options 8-418 DocuPrint N24, N32 and N40 Service Manual...
  • Page 857 Figure 8.5.3.65a. Exit Shaft. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-419 Options...

  • Page 858: Rep 8.5.3.66 Paddle Shaft Assembly

    5 Slide the Paddle Drive Pulley, with the lip facing in, onto the rear of the Paddle Shaft, and use an E ring to secure the Drive Pulley to the Shaft. 6 Slide the Drive Belt onto the Paddle Drive Pulley. 3/99 Options 8-420 DocuPrint N24, N32 and N40 Service Manual...
  • Page 859 13 Reinstall the Eject Pinch Roll Assembly. 14 Reinstall the Eject Chute Assembly 15 Reinstall the Eject Cover. 16 Reinstall the Upper Rear Cover. 17 Reinstall the Stapler Door Inner Cover Assembly. Figure 8.5.3.66a. Exit Chute. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-421 Options...

  • Page 860: Rep 8.5.3.67 Paddle Drive Belt

    9 Remove the screw securing the Sensor Bracket to the Paddle Cover Assembly, and remove the Bracket (Figure 8.5.3.67a). 10 Pry the Paddle out of the Paddle Cover Assembly (Figure 8.5.3.67a). 11 Remove the Paddle Drive Belt (Figure 8.5.3.67a). Figure 8.5.3.67a. Paddle Drive Belt. 3/99 Options 8-422 DocuPrint N24, N32 and N40 Service Manual...
  • Page 861 9 Raise and lower the Eject Chute Assembly to make sure it moves freely, and the Stack Height Actuator and Pinch Rolls also move freely. 10 Reinstall the Eject Cover. 11 Reinstall the Upper Rear Cover. 12 Reinstall the Stapler Door Inner Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-423 Options...

  • Page 862: Rep 8.5.3.68 Stack Height Sensor

    5 Raise and lower the Eject Chute Assembly to make sure it moves freely, and the Stack Height Actuator and Pinch Rolls also move freely. 6 Reinstall the Eject Cover. 7 Reinstall the Upper Rear Cover. 8 Reinstall the Stapler Door Inner Cover Assembly. 3/99 Options 8-424 DocuPrint N24, N32 and N40 Service Manual...

  • Page 863: Rep 8.5.3.69 Stapler Assembly

    4 Use two screws to secure the Assembly to the Rail. 5 Reinstall the wire harness clip to the side of the Stapler Assembly. 6 Reconnect J862 to the Stapler Assembly. 7 Reinstall the Stapler Door Inner Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-425 Options...

  • Page 864: Rep 8.5.3.70 Stapler Position Sensors

    8 Reinstall the Upper Left Cover. 9 Reinstall the Transport Assembly. 10 Reinstall the Upper Rear Cover. 11 Reinstall the Stapler Door Inner Cover Assembly. 12 Reconnect the Finisher to the Printer. 3/99 Options 8-426 DocuPrint N24, N32 and N40 Service Manual...
  • Page 865 Figure 8.5.3.70a. Stapler Rail and Sensors. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-427 Options...

  • Page 866: Rep 8.5.3.71 Stapler Rail Belt

    7 Use ten screws to secure the Upper Rail to the Lower Rail. 8 Reinstall the Tension Cover over the Tension Bracket, and use two screws to secure the Cover to the Upper Rail. 3/99 Options 8-428 DocuPrint N24, N32 and N40 Service Manual...
  • Page 867 16 Reinstall the Transport Assembly. 17 Reinstall the Upper Rear Cover. 18 Reinstall the Stapler Door Inner Cover Assembly. 19 Reconnect the Finisher to the Printer. Figure 8.5.3.71a. Stapler Rail Belt. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-429 Options...

  • Page 868: Rep 8.5.3.72 Top Cover Assembly

    2 Pull the Bracket up into position against the Top Cover, making sure you align the positioning hole in the Bracket with the positioning tab on the Cover. 3 Use one screw to secure the Bracket to the Top Cover. 4 Close the Top Cover. 3/99 Options 8-430 DocuPrint N24, N32 and N40 Service Manual...

  • Page 869: Rep 8.5.3.73 Compiler Bin Exit Sensor

    Actuator fits through the actuator cutout in the Chute. 4 Press the latches on the back of the Sensor into the cutouts in the Chute. 5 Close the Top Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-431 Options...

  • Page 870: Rep 8.5.3.74 Transport Motor

    1 Reinstall the Transport Motor onto the Motor Bracket. Use two screws to secure the Motor to the Bracket. 2 Reconnect J257 to the Transport Motor. 3 Reinstall the Upper Rear Cover. 4 Reconnect the Finisher to the printer. 3/99 Options 8-432 DocuPrint N24, N32 and N40 Service Manual...

  • Page 871: Rep 8.5.3.75 Top & Front Cover Interlock Switches

    2 Push in on the Switch until it snaps into place. 3 Reconnect J270 to the Front Cover Interlock Switch and J271 to the Top Cover Interlock Switch. 4 Reinstall the Stapler Door Inner Cover Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-433 Options...

  • Page 872: Rep 8.5.3.76 Transport Motor Drive Belt

    8 Remove the E rings from the two Gears that are located at each end of the Belt, and remove the Gears (Figure 8.5.3.76a). 9 Remove the Transport Motor Drive Belt (Figure 8.5.3.76a). Figure 8.5.3.76a. Transport Motor Drive Belt. 3/99 Options 8-434 DocuPrint N24, N32 and N40 Service Manual...
  • Page 873 4 Hook the Tension Spring onto the Transport Motor Bracket. 5 Reroute the Transport Motor Harness through the retaining clip. 6 Reinstall the Transport Motor. 7 Reinstall the Upper Rear Cover. 8 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-435 Options...

  • Page 874: Rep 8.5.3.77 Upper Transport Chute Assembly

    10 Remove the screw securing the rear of the Upper Transport Chute to the rear Finisher frame. 11 Remove the Upper Transport Chute Assembly from the Finisher. Figure 8.5.3.77a. Upper Transport Chute. 3/99 Options 8-436 DocuPrint N24, N32 and N40 Service Manual...
  • Page 875 6 Reinstall the Transport Motor Bracket. 7 Reinstall the Transport Motor. 8 Reinstall the Upper Rear Cover. 9 Reinstall the Stapler Door Inner Cover Assembly. 10 Reconnect the Finisher to the Printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-437 Options...

  • Page 876: Rep 8.5.3.78 Compiler Cover & Safety Interlock Switches

    7 Reinstall the Harness Holder, and use two screws to secure it to the Finisher frame. 8 Reinstall the Unload While Run Switch. 9 Reinstall the Stapler Door Inner Cover Assembly. 3/99 Options 8-438 DocuPrint N24, N32 and N40 Service Manual...
  • Page 877 Figure 8.5.3.78a. Cover & Safety Interlock Switches. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-439 Options...

  • Page 878: Rep 8.5.3.79 Set Clamp Home Sensor

    3 Reinstall the Eject Bracket Assembly. 4 Reinstall the Offset Home Sensor. 5 Reinstall the Eject Clamp Sensor. 6 Reinstall the Upper Rear Cover. 7 Reconnect the Finisher to the Printer. 3/99 Options 8-440 DocuPrint N24, N32 and N40 Service Manual...

  • Page 879: Rep 8.5.3.80 Stapler Transport Motor

    2 Slip the Stapler Motor Drive Belt over the shaft gear. Use two screws to secure the Motor to the Bracket. 3 Reconnect J886. 4 Reinstall the Upper Rear Cover. 5 Reconnect the Finisher to the Printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-441 Options...

  • Page 880: Rep 8.5.3.81 Eject Motor

    6 Route the wire harnesses through the clips that run the length of the Harness Bracket. 7 Reinstall the Upper Rear Cover. 8 Reconnect the Finisher to the printer. 3/99 Options 8-442 DocuPrint N24, N32 and N40 Service Manual...
  • Page 881 Figure 8.5.3.81a. Eject Motor 3/99 DocuPrint N24, N32 and N40 Service Manual 8-443 Options...

  • Page 882: Rep 8.5.3.82 Eject Clamp Offset Motor

    11 Remove the two Idler Gears (Figure 8.5.3.82a). 12 Remove the three screws securing the Eject Clamp Offset Motor, and remove the Motor from the Eject Bracket Assembly (Figure 8.5.3.82a). Figure 8.5.3.82a. Eject Clamp Offset Motor. 3/99 Options 8-444 DocuPrint N24, N32 and N40 Service Manual...
  • Page 883 8 Reinstall the Eject Bracket Assembly. 9 Reinstall the Offset Home Sensor. 10 Reinstall the Eject Clamp Sensor. 11 Reinstall the Upper Rear Cover. 12 Reconnect the Finisher to the Printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-445 Options...

  • Page 884: Rep 8.5.3.83 Finisher Pwb Assembly

    4 Tighten the loose screw that is located at the top center of the PWB Top Cover. 5 Reinstall the Finisher PWB Cover. 6 Reinstall the Harness Cover. 7 Reconnect the Finisher to the printer. 3/99 Options 8-446 DocuPrint N24, N32 and N40 Service Manual...
  • Page 885 Figure 8.5.3.83a. Finisher PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-447 Options...

  • Page 886: Rep 8.5.3.84 Low Voltage Power Supply

    4 Tighten the loose screw that is located at the top center of the PWB Top Cover. 5 Reinstall the Finisher PWB Cover. 6 Reinstall the Harness Cover. 7 Reconnect the Finisher to the printer. 3/99 Options 8-448 DocuPrint N24, N32 and N40 Service Manual...
  • Page 887 Figure 8.5.3.84a. Low Voltage Power Supply. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-449 Options...

  • Page 888: Rep 8.5.3.85 In Gate Support Assembly

    1 Position the IN Gate Support on the Docking Cover. Use three screws to secure the IN Gate Support to the Docking Cover. 2 Reinstall the Docking Cover Assembly onto the Fuser. 3 Reconnect the Finisher to the printer. 3/99 Options 8-450 DocuPrint N24, N32 and N40 Service Manual...

  • Page 889: Rep 8.5.3.86 In Gate Actuator

    1 Position the IN Gate Actuator and press the IN Gate Actuator onto the shaft. 2 Reinstall the IN Gate Support Assembly. 3 Reinstall the Docking Cover Assembly onto the Fuser. 4 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-451 Options...

  • Page 890: Rep 8.5.3.87 In Gate Interlock Switch

    1 Position the IN Gate Interlock Switch and press the Switch latches into the cutouts in the Bracket Assembly. 2 Reconnect P/J260 to the Switch. 3 Reinstall the Transport Rear Cover. 4 Reconnect the Finisher to the Printer. 3/99 Options 8-452 DocuPrint N24, N32 and N40 Service Manual...

  • Page 891: Rep 8.5.3.88 Roller Unit

    1 Position the Roller Unit so the flat end of the Roller faces away from the Bracket. 2 Slide the Roller onto the Bracket Assembly shaft. 3 Reinstall the Transport Rear Cover. 4 Reconnect the Finisher to the Printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-453 Options...

  • Page 892: Rep 8.5.3.89 Transport Assembly Drive Belt

    11 Remove the E Ring securing the Idler Gear Support to the frame, and remove the Support (Figure 8.5.3.89a). 12 Remove the Idler Gear (Figure 8.5.3.89a). 13 Remove the Transport Assembly Drive Belt (Figure 8.5.3.89a). Figure 8.5.3.89a. Transport Assembly Drive Belt. 3/99 Options 8-454 DocuPrint N24, N32 and N40 Service Manual...
  • Page 893 12 Reconnect J260 to the IN Gate Interlock Sensor. 13 Hook the Tension Spring onto the Tension Bracket. 14 Reinstall the Transport Assembly. 15 Reconnect the Finisher to the Printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-455 Options...

  • Page 894: Rep 8.5.3.90 In Gate Solenoid Assembly

    CAUTION The Solenoid plunger is under spring tension and may pop out of the Solenoid when you remove the Solenoid from the Solenoid Cover. Figure 8.5.3.90a. In Gate Solenoid Assembly. 3/99 Options 8-456 DocuPrint N24, N32 and N40 Service Manual...
  • Page 895 Use two screws to secure the Solenoid Assembly to the Bracket. 6 Reroute the Solenoid wire harness through the harness clips on the Bracket. 7 Reinstall the Transport Assembly. 8 Reconnect the Finisher to the Printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-457 Options...

  • Page 896: Rep 8.5.3.91 Transport Cover Assembly

    2 Use the flat blade of a screwdriver to help insert the rear Transport pivot into the rear Cover pivot hole. 3 Reinstall the free end of the Cover Support strap onto the Transport, and use one screw to secure the strap. 4 Close the Transport Cover. 3/99 Options 8-458 DocuPrint N24, N32 and N40 Service Manual...

  • Page 897: Rep 8.5.3.92 Transport Interlock Sensor

    5 Reinstall the Transport Exit Sensor Cover by first inserting the two latches into the latch openings in the Transport, then pressing the Cover into place. 6 Close the Transport Cover. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-459 Options...

  • Page 898: Rep 8.5.3.93 Transport Roll

    Guide to the Transport, and remove the Guide. 11 Remove the two E-rings securing each end of the Transport Roll, and remove the Roll and bearings. Figure 8.5.3.93a. Transport Roll. 3/99 Options 8-460 DocuPrint N24, N32 and N40 Service Manual...
  • Page 899 11 Make sure that J261 is still connected to the Transport Interlock Sensor. 12 Reinstall the wire harnesses into the harness clips that are attached to the Bracket Assembly. 13 Reinstall the Transport Assembly. 14 Reconnect the Finisher to the Printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-461 Options...

  • Page 900: Rep 8.5.3.94 Transport Entrance Sensor

    5 Reinstall the Transport Entrance Sensor Cover by first inserting the two latches into the latch openings in the Transport, then pressing the Cover into place. 6 Close the Transport Cover. 3/99 Options 8-462 DocuPrint N24, N32 and N40 Service Manual...

  • Page 901: Rep 8.5.3.95 Face Down Bin Full Sensor

    3 Reinstall the Face Down Bin Full Sensor Cover by first inserting the two latches into the latch openings in the Transport, then pressing the Cover into place. 4 Close the Transport Cover. 5 Reconnect the Finisher to the printer. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-463 Options...

  • Page 902: Rep 8.5.3.96 Transport Exit Sensor

    4 Reinstall the Transport Exit Sensor Cover by first inserting the two latches into the latch openings in the Transport, then pressing the Cover into place. 5 Close the Transport Cover. 6 Reconnect the Finisher to the printer. 3/99 Options 8-464 DocuPrint N24, N32 and N40 Service Manual...

  • Page 903: Adj 8.5.3.1 Finisher Leveling Procedure

    Measure the distance from the lower edge of the transport to the top of the printer cover. Figure 1 area A and B A = 20mm (+2mm / -3mm) B = 20mm (+2mm / -33mm 2/2000 DocuPrint N24, N32, N40, N3225, and N4025 8-465 Options...

  • Page 904: Running Finisher Diagnostics

    8.5.4 Running Finisher Diagnostics See Section 5 for all diagnostic Routines and Subroutines 2/2000 Options 8-466 DocuPrint N24, N32, N40, N3225, and N4025...

  • Page 905: Wiring Data

    8.5.5 Wiring Data WIR 8.5.5.1 Connection and Wiring Diagrams 3/99 DocuPrint N24, N32 and N40 Service Manual 8-467 Options...
  • Page 906 3/99 Options 8-468 DocuPrint N24, N32 and N40 Service Manual...
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  • Page 916 3/99 Options 8-478 DocuPrint N24, N32 and N40 Service Manual...

  • Page 917: Wir 8.5.5.2 Plug / Jack Locator

    6 P/J869 Compiler Up/Down Solenoid to P/J897 Finisher PWB. 7 P/J299 Inline between P/J855M Finisher Interlock Sensor and P/J893B Finisher PWB. 8 P/J881 Inline between P/J893B Finisher PWB and P/J855M Interlock Sensor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-479 Options...
  • Page 918 2 P/J834 Front Straight Sensor to P/J895B Finisher PWB. 3 P/J833 Front Corner Sensor to P/J895B Finisher PWB. 4 P/J862 Stapler to P/J897 Finisher PWB. 5 P/J892 Inline between P/J897 Finisher PWB and P/J862 Stapler Unit. 3/99 Options 8-480 DocuPrint N24, N32 and N40 Service Manual...
  • Page 919 4 P/J855 Compiler Cover Safety Switch to P/J899 Finisher PWB. 5 P/J868 End Wall Open/Close Motor to P/J897 Finisher PWB. 6 P/J270 Stapler Door Interlock Switch to P/J897 Finisher PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-481 Options...
  • Page 920 4 P/J896 Finisher PWB to P/J259 Face Down Bin Full Paper Sensor, P/J832 Stack High Sensor, P/ J260 In Gate Interlock Sensor, P/J261 Transport Interlock Sensor, and P/J838 Compiler Bin Exit Sensor. 5 P/J265 Finisher PWB to J812 Printer Engine Controller PWB. 3/99 Options 8-482 DocuPrint N24, N32 and N40 Service Manual...
  • Page 921 14 P/J898 Finisher PWB to P/J863 Eject Clamp Offset Motor, P/J864 Set Clamp Motor, P/J870 Middle Bin Motor, and P/J871 Bottom Bin Motor. 15 P/J267 Finisher PWB to P/J256 In Gate Solenoid, P/J257 Transport Motor, and P/J258 Eject Motor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-483 Options...
  • Page 922 Bottom Bin Full Sensor. 3 P/J874 Inline between P/J894B Finisher PWB and P/J831 Bottom Bin Safety Sensor and P/J859 Bottom Bin Paper Sensor. 4 P/J871 Bottom Bin Motor to P/J898 Finisher PWB, 3/99 Options 8-484 DocuPrint N24, N32 and N40 Service Manual...
  • Page 923 19 P/J266 Finisher PWB to P/J852 Top Bin Safety Switch and P/J255 Top Bin Stacker Motor. 20 P/J 285B Inline between P/J266 Finisher PWB and P/J285A Middle Bin Safety Switch 3/99 DocuPrint N24, N32 and N40 Service Manual 8-485 Options...
  • Page 924 Bin Up / Down Solenoid, P/J886 Stapler Move Motor, and P/J867 Tamper Motor. 3 P/J880 Inline between P/J 896 Finisher PWB and P/J259 Face Down Bin Full Paper Sensor and P/J260 In Gate Interlock Sensor. 3/99 Options 8-486 DocuPrint N24, N32 and N40 Service Manual...
  • Page 925 16 P/J612 Inline between P/J265 Finisher PWB and Output Jack of the base printer. 17 P/J265 Finisher PWB to J612 Printer Engine Controller PWB. 18 P/J854 Finisher PWB to P/J263 Transport Exit Sensor and P/J275M Transport Entrance Sensor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-487 Options...
  • Page 926 3/99 Options 8-488 DocuPrint N24, N32 and N40 Service Manual...
  • Page 927 11 P/J884 Inline between P/J893A Finisher PWB and P/J841 Eject Clamp Sensor and P/J842 Set Clamp Sensor. 12 P/J883 Inline between P/J893A Finisher PWB and P/J839 Tamper Home Sensor and P/J840 End Wall Open Sensor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-489 Options...
  • Page 928 5 P/J258 Eject Motor to P/J267 Finisher PWB. 6 P/J864 Set Clamp Motor to P/J898 Finisher PWB. 7 P/J842 Set Clamp Sensor to P/J893A Finisher PWB. 8 P/J863 Eject Clamp Offset Motor to P/J898 Finisher PWB. 3/99 Options 8-490 DocuPrint N24, N32 and N40 Service Manual...
  • Page 929 6 P/J250 Top Bin Paper Sensor to P/J264 Finisher PWB. 7 P/J852 Top Bin Safety Sensor to P/J266 Finisher PWB. 8 P/J293 Inline between P/J250 Top Bin Paper Sensor and P/J264 Finisher PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-491 Options...
  • Page 930 6 P/J856 Middle Bin Paper Sensor to P/J894 Finisher PWB. 7 P/J895 Inline between P/J856 Middle Bin Paper Sensor and P/J894 Finisher PWB. 8 P/J285A Middle Bin Safety Switch to P/J266 Finisher PWB. 3/99 Options 8-492 DocuPrint N24, N32 and N40 Service Manual...
  • Page 931 6 P/J859 Bottom Bin Paper Sensor to P/J894B Finisher PWB. 7 P/J831 Bottom Bin Safety Sensor to P/J894B Finisher PWB. 8 P/J888 Inline between P/J859 Bottom Bin Paper Sensor / P/J831 Bottom Bin Safety Sensor and P/J894 Finisher PWB. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-493 Options...
  • Page 932 3/99 Options 8-494 DocuPrint N24, N32 and N40 Service Manual...
  • Page 933 9 P/J280 Inline between P/J843 Compiler Paper Sensor and P/J893B Finisher PWB. 10 P/J883 Inline between P/J893A Finisher PWB and P/J839 Tamper Home Sensor and P/J840 End Wall Open Sensor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-495 Options...
  • Page 934 Sensor and P/J896 Finisher PWB. 8 P/J262 Inline between P/J275M Transport Entrance Sensor and P/J263 Transport Exit Sensor and P/J854 Finisher PWB. 9 P/J279 Inline between P/J261 Transport Interlock Sensor and P/J896 Finisher PWB. 3/99 Options 8-496 DocuPrint N24, N32 and N40 Service Manual...

  • Page 935: Finisher Principles Of Operation

    Finisher components. 2 Finisher - LVPS Receives Line Voltage from the base engine, converts it into +5VDC and +24VDC, and distributes the voltages to various Finisher components. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-497 Options...

  • Page 936: Finisher Control

    Printer Engine Controller PWB, and compares it to timing tables stored in ROM. Acting on the results of the processing, the Finisher PWB sends commands to the various Finisher components; switching on a motor or switching off a solenoid. 3/99 Options 8-498 DocuPrint N24, N32 and N40 Service Manual...
  • Page 937 3/99 DocuPrint N24, N32 and N40 Service Manual 8-499 Options...
  • Page 938 Docking Cover, the Transport, the Compiler: Tamper/Stapler/Eject/Offset, and the Output Bins. The Finisher has two user selectable modes of operation; Paper to be Stacked and Paper to be Stapled and Stacked. 3/99 Options 8-500 DocuPrint N24, N32 and N40 Service Manual...
  • Page 939 Eject area. The Eject Rolls move the paper into the Fin- isher. The Finisher has three bins. An elevator moves the bins up and down, presenting the correct bin to the Eject Rolls. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-501 Options...
  • Page 940 Controlled by the Finisher PWB, the IN Gate Solenoid raises and lowers the IN Gate. The IN Gate Solenoid is located in the Transport, and is attached to the IN Gate through the IN Gate Link. 3/99 Options 8-502 DocuPrint N24, N32 and N40 Service Manual...
  • Page 941 4 IOT Full Paper Sensor Monitors the paper level in the base engine Face Down Output Bin. When the Finisher is installed, this sensor replaces the function of the base engine Full Stack Sensor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-503 Options...
  • Page 942 Drives paper into a Finisher Bin. 5 Offset Pinch Roll Shifts an exiting set of sheets so each set of sheets entering the Finisher Bin is offset slightly from the previous set. 3/99 Options 8-504 DocuPrint N24, N32 and N40 Service Manual...
  • Page 943 4 Finisher Full Sensors for the Top, Middle, and Lower Bins Monitors when each Bin is 100% full. 5 Finisher Half Full Sensors for the Top, Middle, and Lower Bins Monitors when each Bin is 50% full. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-505 Options...
  • Page 944 The Eject Rolls drive the paper set out of the Stapler and into the Offset Rolls. The Offset Rolls shift each paper set slightly from the previous set as they are delivered into the Stacker Bin. 3/99 Options 8-506 DocuPrint N24, N32 and N40 Service Manual...
  • Page 945 Drives paper into a Finisher Bin. When paper is to be collected into sets and stapled, the Eject Roll rotates in reverse and drives the sheet of paper into the Compiler Bin. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-507 Options...
  • Page 946 End Wall to block the end of the Compiler Bin. When a set of paper (maximum of 25 sheets) is transported to the Compiler Bin, the Tamper taps the side of the paper to square up the set. 3/99 Options 8-508 DocuPrint N24, N32 and N40 Service Manual...
  • Page 947 Taps the sides of the paper set to square up the edges before stapling. 6 Compiler Bin Solenoid Tilts the Compiler Bin so the paper set slides into the Stapler. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-509 Options...
  • Page 948 Sensors along the rail monitor the position of the Stapler Unit. One stapler is in posi- tion, it drives a single staple at a selected area of the set. Front Corner Staple Front Straight Staple Rear Straight Staple Rear Corner Staple 3/99 Options 8-510 DocuPrint N24, N32 and N40 Service Manual...
  • Page 949 3 Stapler Rear Straight Sensor Monitors the position of the Stapler Head for stapling at the rear edge of a paper set. 4 Stapler Assembly Contains the Stapler Head and Stapler Cartridge. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-511 Options...
  • Page 950 6- Eject/Offset After the set is stapled, the Eject Roll rotates clockwise and drives the set out of the Compiler Bin and toward the Offset Rolls. 3/99 Options 8-512 DocuPrint N24, N32 and N40 Service Manual...
  • Page 951 Shifts alternate paper sets back and forth so they are offset as they stack in the paper Bin. 2 Offset Pinch Roll Assembly Helps drive paper out of the Compiler Bin and into the Bin. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-513 Options...
  • Page 952 4 Finisher Full Sensors for the Top, Middle, and Lower Bins Monitors when each Bin is 100% full. 5 Finisher Half Full Sensors for the Top, Middle, and Lower Bins Monitors when each Bin is 50% full. 3/99 Options 8-514 DocuPrint N24, N32 and N40 Service Manual...
  • Page 953 Cuts +24VDC to the Finisher when the Front Cover is open. 6 Compiler Cover Safety Switch Cuts +24VDC to the Finisher when the Compiler Cover is open. 7 Finisher Bin Safety Switch Cuts +24VDC to the Finisher. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-515 Options...

  • Page 954: Finisher Components

    5 Transport Exit Sensor Monitors paper travel out of the Transport Assembly. 6 Transport Interlock Sensor Monitors the condition of the Transport Cover (open or closed). 7 Transport Motor Drives the Transport Rolls. 3/99 Options 8-516 DocuPrint N24, N32 and N40 Service Manual...
  • Page 955 Monitors paper leaving the entrance area of the Compiler. The signal from the Sensor is used by the Finisher logic to start and stop the Transport Motor and the Eject Motor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-517 Options...
  • Page 956 Monitors the presence of a staple in the Staple Head. 7 Low Staple Sensor Monitors the level of staples in the Stapler. 8 Stapler Head Home Sensor Monitors whether or not the Stapler Head is in the home position. 3/99 Options 8-518 DocuPrint N24, N32 and N40 Service Manual...
  • Page 957 Safety switch in case the Elevator Motor lowers the Bins too far. This switch cuts DC to the Elevator Motor. 5 Finisher Lower Safety Switch Monitors for any obstacles under the Bottom Bin. 6 Finisher Height Sensor Monitors the position of the Bins. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-519 Options...
  • Page 958 Safety sensor that monitors the Middle Bin lower movement. If the Middle Bin lowers too far, the signal from the sensor has the Finisher PWB cut DC to the Middle Bin Motor. 3/99 Options 8-520 DocuPrint N24, N32 and N40 Service Manual...
  • Page 959 Safety sensor that monitors the Bottom Bin lower movement. If the Bottom Bin lowers too far, the signal from the sensor has the Finisher PWB cut DC to the Bottom Bin Low Motor. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-521 Options...

  • Page 960: Mechanical Drive

    Pulley K, Pulley L, and Pulley M drive the three Transport Rolls. The Transport Motor also drives Gear B, which drives the Compiler Transport Rolls. The Compiler Drive Belt also drives the Eject Shaft and the Paddle Shaft. 3/99 Options 8-522 DocuPrint N24, N32 and N40 Service Manual...
  • Page 961 Each Pulley is attached to the end of the Transport Rolls. The Drive Belt rotates each Pulley and each Pulley in turn rotates a Transport Roll. 5 Compiler Transport Drive Belt Transmits Transport Motor drive to Gear B, the Eject Shaft, and the Paddle Shaft. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-523 Options...
  • Page 962 Transmits Motor drive from the Eject Motor to Eject Gear B. 3 Eject Gear B Transmits drive to Eject Shaft 2. 4 Eject Shaft 2 Transmits drive to Eject Shaft 1. 3/99 Options 8-524 DocuPrint N24, N32 and N40 Service Manual...
  • Page 963 2 End Wall Raised to close off the end of the Compiler Bin. Lowered to open the end of the Complier Bin and allow the paper set to move to the Stapler. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-525 Options...
  • Page 964 Attached to the Drive Belt. The side of the Tamper taps the edge of the paper set to align the set before stapling. 4 Tamper Home Sensor Monitors the position of the Tamper when it is not actuated. 3/99 Options 8-526 DocuPrint N24, N32 and N40 Service Manual...
  • Page 965 A +24 VDC motor. Provides drive for the Paddle Shaft Assembly. 2 Set Clamp Motor Drive Belt Transmits Set Clamp Motor drive to the Paddle Shaft Assembly. 3 Set Clamp Home Position Monitors the home position of the Paddle Assembly. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-527 Options...

  • Page 966: Offset Motor

    Cam drive the Offset Rolls back and forth across the paper path. The Eject Clamp Offset Motor also drives the Eject Clamp Cam. As the Cam rotates, the high and low points of the Cam drive the Offset Pinch Rolls up and down. 3/99 Options 8-528 DocuPrint N24, N32 and N40 Service Manual...
  • Page 967 Driven by the Eject Clamp Offset Motor. As the cam rotates, the high and low points move the Offset Pinch Rolls up and down. 4 Eject Clamp Sensor Monitors the position of the Eject Clamp Cam. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-529 Options...
  • Page 968 Gear/Pulley A, which in turn transmits drive to Gear/Pulley B. The threaded Elevator Drive Shaft is attached to the center of Gear/Pulley B. When the Finisher PWB switches on the Elevator Motor, the three Bins ride up and down on the Shaft. 3/99 Options 8-530 DocuPrint N24, N32 and N40 Service Manual...
  • Page 969 Bins are attached to the Shaft through threaded nuts that are attached to the rear of each Bin. As the Shaft rotates, the threads in the shaft drive the Bins up and down. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-531 Options...
  • Page 970 Bin. The Bin is attached to a Drive Belt. As the Belt rotates, the Bin raises or lowers depending on the direction of Belt rotation. Sensors monitor the upper and lower limits of Bin height. 3/99 Options 8-532 DocuPrint N24, N32 and N40 Service Manual...
  • Page 971 Monitors when the Bin has reached the lowest point that it can safely travel. 4 Upper Limit Sensor Monitors when the Bin has reached the highest point that it can safely travel. 3/99 DocuPrint N24, N32 and N40 Service Manual 8-533 Options...
  • Page 972 This Page Intentionally Left Blank. 3/99 Options 8-534 DocuPrint N24, N32 and N40 Service Manual...

  • Page 973: Repair Analysis Procedures

    9 With the Transport Motor running, inspect the Transport Assembly Drive Belt. The Transport Assembly Drive Belt runs smoothly, without binding or skipping. Replace the Transport Assembly Drive Belt (REP 8.5.3.89). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-535 Options...
  • Page 974 15 Replace the IN Gate Support Assembly (REP 8.5.3.85). The error message reappears. Problem solved. 16 Go to section 7 and troubleshoot the printer Fuser and Offset Units for stalling, slipping, and broken parts 3/99 Options 8-536 DocuPrint N24, N32 and N40 Service Manual...

  • Page 975: Rap 8.5.7.2 Error Code "Paper Jam Clear Area F

    Operations - Finisher Transport Motor. With the Transport Motor running, inspect the Transport Motor Drive Belt. The Transport Motor Drive Belt run smoothly, without binding or skipping, and it drives the Compiler Transport Roll. Replace the Transport Motor Drive Belt (REP 8.5.3.76). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-537 Options...
  • Page 976 17 Inspect the Transport Rolls and Pinch Rolls. The Transport Rolls and Pinch Rolls are clean, not broken, and free of obvious wear. Replace the Transport Rolls (REP 8.5.3.93). 18 Replace the Transport Cover Assembly (REP 8.5.3.91). 3/99 Options 8-538 DocuPrint N24, N32 and N40 Service Manual...

  • Page 977: Rap 8.5.7.3 Error Code "Paper Jam Clear Area G, H

    Replace the Transport Motor Drive Belt (REP 8.5.3.76). 9 Open the Top Cover and inspect the Pinch Rolls in the Upper Transport Chute. The Pinch Rolls are clean and undamaged. Replace the Upper Chute Assembly (REP 8.5.3.77). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-539 Options...
  • Page 978 Replace the Exit Shaft Assembly (REP 8.5.3.65) and the Paddle Shaft Assembly (REP 8.5.3.66). 11 Inspect the paper path for damage that may be blocking the paper path. Check for paper skewing as it exits the Fuser. 3/99 Options 8-540 DocuPrint N24, N32 and N40 Service Manual...

  • Page 979: Rap 8.5.7.4 Error Code "Paper Jam Clear Area H

    5 Inspect the Eject Roll. The Eject Roll is clean, undamaged, and free of obvious wear. Replace the Eject Shaft Assemblies (REP 8.5.3.61). 6 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 7 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-541 Options...

  • Page 980: Rap 8.5.7.5 Error Code "Close Cover E

    Replace the IN Gate Interlock Switch (REP 8.5.3.87). 4 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-542 DocuPrint N24, N32 and N40 Service Manual...

  • Page 981: Rap 8.5.7.6 Error Code "Close Door F

    LCD displays L when paper is inserted in the sensor and H when the paper is removed. Replace the Transport Cover Interlock Sensor (REP 8.5.3.92). 4 Replace the Finisher PWB (REP 8.5.3.83).The error code reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-543 Options...

  • Page 982: Rap 8.5.7.7 Error Code "Close Stapler Door

    Replace the Front Cover Interlock Switch (REP 8.5.3.75). 4 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-544 DocuPrint N24, N32 and N40 Service Manual...

  • Page 983: Rap 8.5.7.8 Error Code "Close Cover G

    Replace the Top Cover Interlock Switch (REP 8.5.3.75). 4 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-545 Options...

  • Page 984: Rap 8.5.7.9 Error Code "Clear Area H

    Panel LCD displays H when the Switch is actuated and L when the Switch is deactuated. Replace the Safety Switch (REP 8.5.3.78). 4 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-546 DocuPrint N24, N32 and N40 Service Manual...

  • Page 985: Rap 8.5.7.10 Error Code "Close Cover H

    Replace the faulty Compiler Cover Interlock Switch (REP 8.5.3.78). 4 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-547 Options...

  • Page 986: Rap 8.5.7.11 Error Code "Slide In Finisher

    Replace the Finisher Interlock Sensor and Actuator (REP 8.5.3.15). 3 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 4 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-548 DocuPrint N24, N32 and N40 Service Manual...

  • Page 987: Rap 8.5.7.12 Error Code "Finisher Fail Power Off/On

    Manually insert and remove paper from between sensor arms of the Bin Upper Limit Sensor. The Control Panel LCD displays L or H as the paper is inserted and removed. Replace the Bin Upper Limit Sensor (REP 8.5.3.41) (REP 8.5.3.31) (REP 8.5.3.21). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-549 Options...
  • Page 988 The Belt always drives the Limit Actuator on to Upper or Lower Limit Sensor. Go to step 11. 10 Problem Solved. 11 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 12 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-550 DocuPrint N24, N32 and N40 Service Manual...

  • Page 989: Rap 8.5.7.13 Error Code "Fin Fail H5-81 Power Off/On

    Replace the Eject Clamp Offset Motor (REP 8.5.3.82). 4 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-551 Options...

  • Page 990: Rap 8.5.7.14 Error Code "Fin Fail H5-82 Power Off/On

    Adjust or replace the Tamper Motor Drive Belt (REP 8.5.3.53). 5 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 6 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-552 DocuPrint N24, N32 and N40 Service Manual...

  • Page 991: Rap 8.5.7.15 Error Code "Fin Fail H5-83 Power Off/On

    Replace the Eject Clamp Offset Motor (REP 8.5.3.82). 4 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-553 Options...

  • Page 992: Rap 8.5.7.16 Error Code "Fin Fail H5-84 Power Off/On

    The Elevator Motor rotates the Drive Shaft and the Shaft raises and lowers the three Bins. Troubleshoot the Elevator Drive Shaft and Linkage. 5 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 6 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-554 DocuPrint N24, N32 and N40 Service Manual...

  • Page 993: Rap 8.5.7.17 Error Code "Fin Fail H5-85 Power Off/On

    Stacker Bins. The Stacker Bins actuate the Upper Limit Switch. Replace the Elevator Motor (REP 8.5.3.17). 3 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 4 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-555 Options...

  • Page 994: Rap 8.5.7.18 Error Code "Fin Fail H5-86 Power Off/On

    Stacker Bins. The Stacker Bins actuate the Lower Limit Switch. Replace the Elevator Motor (REP 8.5.3.17). 3 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 4 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-556 DocuPrint N24, N32 and N40 Service Manual...

  • Page 995: Rap 8.5.7.19 Error Code "Staple Fail H5-91 Power Off/On

    Panel LCD displays alternately L and H as the cam is rotated through 360 degrees. Replace the Stapler Assembly (REP 8.5.3.69). 2 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 3 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-557 Options...

  • Page 996: Rap 8.5.7.20 Error Code "Stapler Fail H5-92 Power Off/On

    2 Enter Diagnostic Mode - Output 14-60 to test the Stapler Head Motor. The Stapler Head Motor runs. Replace the Stapler Assembly (REP 8.5.3.69). 3 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 4 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-558 DocuPrint N24, N32 and N40 Service Manual...

  • Page 997: Rap 8.5.7.21 Error Code "Stapler Fail H5-93 Power Off/On

    Stapler Assembly. Replace the Stapler Rail Belt (REP 8.5.3.71). 5 Replace the Finisher PWB (REP 8.5.3.83).The error code reappears. Problem solved. 6 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-559 Options...

  • Page 998: Rap 8.5.7.22 Error Code "Staple Fail H5-94 Power Off/On

    Stapler Assembly. Replace the Stapler Rail Belt (REP 8.5.3.71). 5 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 6 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-560 DocuPrint N24, N32 and N40 Service Manual...

  • Page 999: Rap 8.5.7.23 Error Code "Stapler Fail H5-95 Power Off/On

    Stapler Assembly. Replace the Stapler Rail Belt (REP 8.5.3.71). 5 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 6 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 DocuPrint N24, N32 and N40 Service Manual 8-561 Options...

  • Page 1000: Rap 8.5.7.24 Error Code "Stapler Fail H5-96 Power Off/On

    Panel LCD displays L. Replace the Eject Shaft Assemblies (REP 8.5.3.61). 4 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears. Problem solved. 5 Replace the Printer Engine Controller PWB (REP 4.10.6). 3/99 Options 8-562 DocuPrint N24, N32 and N40 Service Manual...

This manual is also suitable for:

Docuprint n32Docuprint n40Docuprint n3225Docuprint n4025

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