Xerox DocuPrint N2025 Service Manual

Network laser printer
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Xerox DocuPrint N2025/N2825
Network Laser Printer Service Manual
721P52440
February 2000
CAUTION
These components are susceptible
to electrostatic discharge. Observe
all ESD procedures to avoid
damage.
This Service Manual contains information
that applies to the DocuPrint N2025/N2825
Laser Printer.
XEROX

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Summary of Contents for Xerox DocuPrint N2025

  • Page 1 XEROX Xerox DocuPrint N2025/N2825 Network Laser Printer Service Manual CAUTION These components are susceptible to electrostatic discharge. Observe all ESD procedures to avoid damage. 721P52440 February 2000 This Service Manual contains information that applies to the DocuPrint N2025/N2825 Laser Printer.
  • Page 2 Nor does MS-DOS are trademarks of Microsoft Corporation. Univers is a Xerox represent or warrant that it will notify or provide to such customer trademark of Linotype AG or its subsidiaries. WordPerfect is a any future changes to this documentation.
  • Page 3 Safe working procedures and clear warnings concerning precautions to avoid possible exposure must also be included. FM_001 The Laser contained in the DocuPrint N2025/N2825 meets the following standard: Laser class 3B, maximum 5mW, wavelength 780nm. Fuser Hazard The following LASER symbol will be displayed at the start of any This symbol indicates the presence of extreme heat from the procedure where possible exposure to the laser beam exists.
  • Page 4 Introduction The DocuPrint N2025/N2825 Service Manual is the primary document Title - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Page used for repairing and maintaining the DocuPrint N2025/N2825 Laser Printers.
  • Page 5 Parts that are not spared will not have a number listed. Section 6 - General Procedures This section includes the Operations Menu Map and the Service Mode Menu Map. It includes all unique service operations, supplemental tools and supplies. Initial Issue 02/2000 DocuPrint N2025/N2825 Organization...
  • Page 6 This symbol indicates the presence of extreme heat from the Fuser to correct the interference. Assembly. Electrostatic Discharge The following symbols indicates that there are components which are sensitive to damage caused by electrostatic discharge. Initial Issue 02/2000 Terminology and Symbols DocuPrint N2025/N2825...
  • Page 7 Use of controls or adjustments other than those specified in this manual may result in an exposure to dangerous laser radiation. The DocuPrint N2025/N2825 is certified to comply with Laser Product Performance Standards set by the United States Department of Health and Human Services as a Class 1 product.
  • Page 8 Product: Title: Part Number: DocuPrint N2025/N2825 Laser Printer Xerox DocuPrint N2025/N2825 Network 721P52440 Laser Printer Service Manual Page Revision Page Revision Page Revision Page Revision Page Revision Page Revision Title - - - -2/2000 2-16 - - - - 2/2000...
  • Page 9 6-91 - - - - 2/2000 7-32 - - - - 2/2000 6-12 - - - -2/2000 6-52 - - - - 2/2000 6-92 - - - - 2/2000 7-33 - - - - 2/2000 Initial Issue 02/2000 Revision Control List DocuPrint N2025/N2825...
  • Page 10 Page Revision Page Revision Page Revision Page Revision Page Revision Page Revision Initial Issue 02/2000 Revision Control List DocuPrint N2025/N2825...
  • Page 11: Service Call Procedures

    1 Service Call Procedures 1.0 Introduction ....................... 1.1 Machine Orientation ....................1.2 Call Flow ........................1.3 Initial Actions ......................1.4 Corrective Actions ..................... 1.5 Final Actions......................Initial Issue Service Call Procedures 02/2000 DocuPrint N2025/N2825...
  • Page 12: Machine Orientation

    1.1 Machine Orientation The Service Call Procedures section is used to identify a suspected problem. This section con- For servicing the DocuPrint N2025/N2825, all references to machine orientation are as illus- tains Call Flow, Initial Actions, Corrective Actions, and Final Actions.
  • Page 13: Call Flow

    Section 5 - Parts Lists (PLs) Section 6 - General Procedures Section 7 - Wiring All service calls start with Initial Actions and all service calls end with Final Actions. Figure 1 Call Flow Diagram Service Call Procedures Initial Issue 02/2000 DocuPrint N2025/N2825...
  • Page 14: Initial Actions

    Control Panel LED 1 comes on and remains on. Perform RAP 25/ RAP 26. The LCD Panel now displays the Controller Software and Version level (x.xx-xx) (Figure 6). The display indications are correct. Initial Issue Service Call Procedures 02/2000 1.3, 1.4 DocuPrint N2025/N2825...
  • Page 15 Press Enter [4] to print the “Menu Map”. First, “Processing Menu Map” is displayed, immedi- ately followed by “Processing Tray X". The display is correct. There may be a problem with the print drivers. Have the customer contact Xerox Customer Support.
  • Page 16 Figure 3 Figure 9 Figure 4 Figure 10 Figure 5 Figure 11 Figure 6 Figure 7 Figure 12 Figure 8 Initial Issue Service Call Procedures 02/2000 DocuPrint N2025/N2825...
  • Page 17: Final Actions

    Run final prints and verify image quality. For Image Quality problems, go to section 3. Clean the general area. Communicate with the customer to inform them of actions taken and to ensure all prob- lems have been solved. Service Call Procedures Initial Issue 02/2000 DocuPrint N2025/N2825...

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