The Xerox DocuPrint N3225 and N4025 Network Laser Printers User Guide...
Windows 95 and Windows 98 are trademarks of Microsoft Corporation. Adobe® and PostScript® are trademarks of Adobe Systems Incorporated. TrueType is a trademark of Apple Computer, Inc. OS/2 is a trademark of International Business Machines. Sun and Solaris are trademarks of Sun Corporation.
Contents Safety Notes ... 1 Note, Caution and Warning Symbols ... 2 Electrical Safety ... 3 Maintenance Safety... 4 Operational Safety ... 5 Getting to Know Your Printer ... 1-1 Chapter 1 Introduction ... 1-3 Printer Features ... 1-4 Paper Handling ... 1-4 Automatic Tray Sequencing ...
Chapter 2 Chapter 3 User Guide Memory Expansion... 1-10 Hard Disk Drive Option ... 1-11 Secure Printing ... 1-11 Proof Printing ... 1-11 Send Once, RIP Once, Print Many... 1-12 Power Saver ... 1-13 Printer Generated Reports... 1-14 Printer Components... 1-15 Printing a Configuration Sheet ...
The Display ... 3-10 The Indicator Lights... 3-11 The Keys ... 3-12 Menu Options ... 3-14 Printing a Password Job... 3-28 Deleting a Password Job ... 3-29 Generating a Printer Report ... 3-30 Using the 10-bin Mailbox/Collator... 3-31 Duplex Printing ... 3-32 Using the Finisher ...
Appendix A Appendix B User Guide Clearing Paper Jams ... 5-6 Clearing Area A (Without Duplex Module) ... 5-14 Clearing Area A (With Duplex Module) ... 5-16 Clearing Area B ... 5-18 Clearing Area C ... 5-18 Clearing Area D... 5-19 Clearing Area E ...
Safety Notes The printer and its recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.
Note, Caution and Warning Symbols Note, Caution and Warning Symbols User Guide Throughout this User Guide and the other printer guides, several symbols are used to emphasize useful, important and critical information. They are as follows: This symbol indicates particularly useful or helpful information about your printer.
Electrical Safety • Use the power cord supplied with your printer. • Do not place the printer where people may step on the power cord. • Do not place objects on the power cord. • Do not override or disable electrical or mechanical interlocks.
Maintenance Safety Maintenance Safety User Guide • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Do not use aerosol cleaners. The use of unapproved supplies can cause poor performance and could create a dangerous situation.
Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer. •...
Operational Safety User Guide • Do not place the printer near a heat source or in direct sunlight. • Do not place the printer in line with the cold air flow from an air-conditioning system. • Place the printer on a level, solid surface with adequate strength for the weight of the machine.
Introduction Introduction In this chapter you will become familiar with the features of your printer and learn where to locate specific printer parts. Before you use your printer, make sure that you perform all the steps outlined in the Quick Install Guide that came with the printer and install the necessary cables.
Printer Features Printer Features Paper Handling User Guide Your printer has many special features that allow you to achieve the results you need for your specific print job. Features vary slightly according to the options you are using and the memory installed in the printer. This section will help you become familiar with your printer’s features and capabilities.
Standard Output The printer comes with two standard output destinations. • The 200 Sheet Face-up Bin holds up to 200 sheets of Letter/A4 paper. • The 500 Sheet Face-down Bin with offset capability holds up to 500 sheets of paper and can offset print jobs.
Printer Features Automatic Tray Sequencing User Guide • 2000 Sheet Finisher can be installed only on console versions of the printer (i.e., versions which have the 2,500 Sheet Feeder). It has three output bins with a total maximum capacity of 2,000 unstapled sheets, up to 667 unstapled sheets per bin.
Printer Features Connectivity The printer contains the following standard interfaces for connecting to a host computer or network: • IEEE 1284 Parallel • Universal Serial Bus (USB) • 10/100Base-T Ethernet Optional interfaces: • 10Base2 Ethernet • Token Ring • RS232 Serial Installing an optional network interface disables the on- board 10/100Base-T Ethernet interface.
Printer Features Page Description Languages Edge to Edge Printing Automatic Language Sensing and Switching User Guide Your printer includes these Page Description Languages (PDLs): • An emulation of HP PCL 5e • An emulation of HP PCL 6 • An emulation of HP PJL •...
Printer Features Resolution The printer provides the following resolutions: • 600 x 600 dots per inch (dpi) • 1200 x 1200 dpi quality • 300 x 300 dpi (PCL 5e only) The printer is set to print at 600 x 600 dpi (dots per inch). You can also print draft-quality jobs in which the printer automatically reduces the amount of toner by two-thirds (and prints a draft-quality output).
Printer Features Print Speed Memory Expansion 1-10 User Guide Print speed depends on the model/configuration of your printer and the complexity of your print jobs. Maximum rated print speed is either 32 ppm or 40 ppm. The base printer contains 12 MB of Flash memory and 32 MB of DRAM installed as standard.
Printer Features Hard Disk Drive An optional Hard Disk Drive is also available, and is used for storing fonts, forms and macros, enabling secure and Option proof job printing and automatic collation of multiple sets of a document. (Refer to Chapter 3 of the System Administrator Guide for more information about using the Hard Disk Drive to download fonts and macros.) Secure Printing...
Printer Features Send Once, RIP Once, Print Many 1-12 User Guide The printer driver sends data to the printer only once, regardless of the number of copies specified. This conserves valuable network resources and allows users to resume their applications quickly. Once the data reaches the printer, it analyzes the job to determine the amount of memory the rasterized data will require.
Printer Features Power Saver After 60 minutes of inactivity, the printer automatically turns off internal components to reduce the amount of electricity used. The printer automatically turns those components back on when it receives a print job. Using the printer's Control Panel menu system, you can send the printer into Power Saver mode after your choice of 15, 30, 60, 90, 120 or 180 minutes of inactivity.
Printer Features Printer Generated Reports 1-14 User Guide You can print any of the following reports from the Print Menu. • The Configuration Sheet lists printer name, software revision level, communication parameters settings, options installed, current option setting in the Control Panel's menu system and print counts.
Printer Components Figure 1.1 Base printer components Front View Face-up Output Bin Door A 50 Sheet Bypass Feeder Door B Face-down Output Bin Power switch Control Panel Front cover Paper Tray 1 Paper Tray 2 Rear View Power cord receptacle Hand grips Controller Board with host/ network interface ports.
Printer Components Figure 1.2 Console configuration with options Front View 10-bin Mailbox/Collator Face-up Output Bin Duplex Module 100 Envelope Feeder 2,500 Sheet Feeder (with Paper Trays 3, 4, and 5) Figure 1.3 Customer replaceable components Front View, Covers Open Fuser Laser Print Cartridge Bias Transfer Roll (BTR) Feedrolls...
Figure 1.4 Finisher components Front View Transport Cover Paper Transport Staple Access Door Unload Button Output Bin 1 Output Bin 2 Output Bin 3 Top View Area E Area F Door G Area H Printer Components Chapter 1: Getting to Know Your Printer 1-17...
Printing a Configuration Sheet Printing a Configuration Sheet 1-18 User Guide A very convenient way of both testing basic printer operation and determining how your printer is configured is to print a Configuration Sheet. The following operator sequence from the printer Control Panel will cause a Configuration Sheet to be printed: 1.
Printer Documentation Printed Documentation Printer documentation is provided in several different places. This section will serve as an initial roadmap to that documentation. You have received the following pieces of documentation: 1. A Quick Install Guide which shows you how to get the printer up and running.
Printer Documentation Product CD Printer Management Software CD 1-20 User Guide This CD contains the following pieces of information: • The User Guide • The System Administrator Guide The System Administrator Guide also contains a considerable amount of more detailed user information.
Selecting Print Media Selecting Print Media User Guide This chapter will help you understand what kinds of paper you can use with the printer and also how to properly position paper in the different paper input sources. Table 2.1 on page 2-4 lists the size paper, envelopes, and other print media you can use with all input trays.
The following media are unacceptable for use in the printer. Their use may cause high rates of jamming and other paper-handling problems: • Excessively thick or thin paper • Heavily textured paper • Paper that has already been printed on (pre-printed letterhead is allowed) •...
Selecting Print Media Table 2.1 Acceptable media sizes and capacities for input trays Media Size 297x420 mm 210x297 mm 148x210 mm 105x148 mm 5.5x8.5” Statement 182x257mm B5-JIS 257x364mm B4-JIS 7.25x10.5” Executive 8.5x11” Letter 8.5x13” Folio 8.5x14” Legal 11x17” Ledger Capacity For acceptable media sizes for use with Duplex Module, see Table 2.3 on page 2-26 SEF = Short Edge Feed, LEF = Long Edge Feed.
Table 2.1 Acceptable media sizes and capacities for input trays (continued) Media Size Envelopes 4.1x9.5” COM-10 3.8x7.5” Monarch 110x220mm 162x229mm Transparencies 210x297 mm 8.5x11” Letter Labels 210x297 mm 8.5x11” Letter Custom Width: 110-297mm/3.9-11.7” Length: 148-432mm/5.8-17” Capacity For acceptable media sizes for use with Duplex Module, see Table 2.3 on page 2-26. SEF = Short Edge Feed, LEF = Long Edge Feed.
Selecting Print Media Table 2.2 Acceptable media sizes and capacities for output bins Media Size Face-down Bin 297x420 mm • 210x297 mm • 148x210 mm • 105x148 mm • 5.5x8.5” Statement • 182x257mm B5-JIS • 257x364mm B4-JIS • 7.25x10.5” Executive •...
Storing Paper Print quality is optimized when paper and other print media are stored properly. Proper storage ensures optimum print quality and trouble-free printer options. • Store the paper on a flat surface, in a relatively low humidity environment. • Avoid storing paper in such a way as to cause wrinkling, bending, curling, etcetera.
Loading Paper Loading Paper User Guide The printer accepts paper from the following input trays: • Trays 1 (500 sheets) and 2 (500 sheets) in the printer (see page 2-9) • Tray 3 (500 sheets), the top tray in the optional 2,500 Sheet Feeder (see page 2-9) •...
Trays 1, 2, and 3 (if installed) Trays 1 and 2 in the printer, and Tray 3 in the optional 2,500 Sheet Feeder, hold up to 500 sheets of 20 lb. (80 g/m ) paper each. Refer to the section “Selecting Print Media”...
Loading Paper 2-10 User Guide Press down the gray handle and slide the side guide all the way until it stops. Place the paper in the tray, between the guides (see Figure 2.1 on page 2-12 and Figure 2.2 on page 2-13 for orientation).
Adjust the paper guide to the paper width. Make sure the guide is locked firmly in the guide hole on the bottom of the tray, and that both the side and width guides are set correctly for the size of paper you are using. If changing paper size, you may want to insert the correct paper size label in the paper size slot on the front of the tray.
Loading Paper Figure 2.1 Trays 1/2/3 paper orientation (long edge feed) Top View Duplex printing Simplex printing Load the following paper sizes with the long edge on the left (leading into the printer): Letter Statement Executive B5-JIS 2-12 User Guide...
Figure 2.2 Trays 1/2/3 paper orientation (short edge feed) Top View Duplex printing Simplex printing Load the following paper sizes with the short edge on the left (leading into the printer): Legal Folio Ledger B4-JIS The paper in this illustration looks like letter or A4 size paper, but it is not.
Loading Paper Trays 4 and 5 in the 2,500 Sheet Feeder 2-14 User Guide Trays 4 and 5 in the optional 2,500 Sheet Feeder hold up to 1,000 sheets of 20 lb. (80 g/m Letter and Executive size only). The following procedure uses Tray 4 as an example, but can be used for Tray 5 as well.
Place paper in the tray, against the left side (refer to Figure 2.3 on page 2-16 for orientation). Slide back the stop. Do not stack paper above the indicated mark. Push the tray back in. Chapter 2: Loading Print Media Loading Paper 2-15...
Loading Paper Figure 2.3 Trays 4 and 5 paper orientation Top View Tray 4 Duplex printing Simplex printing Load the following sizes with the long edge on the left (leading into the printer): Letter Executive Top View Tray 5 Duplex printing Simplex printing Load the following sizes with the long edge on the left (leading...
50 Sheet Bypass The 50 Sheet Bypass Feeder holds up to 50 sheets of 20 lb (80 g/m Feeder (page 2-2) for acceptable media sizes and weights. ) paper. Refer to the section “Selecting Print Media” If necessary, pull out the extension tray to fit the length of paper to be used.
Loading Paper 2-18 User Guide Push the paper as far as it can go into the printer. When finished printing from the Bypass Feeder, remove any remaining paper from the tray and push back the extension tray (if necessary), as paper will be fed from the Bypass Feeder if it is selected in the tray sequence.
Figure 2.4 50 Sheet Bypass Feeder paper orientation (long edge feed) Top View Simplex printing Duplex printing Load the following paper sizes with the long edge leading into the printer: Letter Statement Executive Loading Paper Chapter 2: Loading Print Media 2-19...
Loading Paper Figure 2.5 50 Sheet Bypass Feeder paper orientation (short edge feed) Top View Simplex printing Duplex printing Load the following paper sizes with the short edge leading into the printer: Legal Folio Ledger 2-20 User Guide...
Figure 2.6 50 Sheet Bypass Feeder envelope orientation Top View Com-10, DL, or Monarch Envelope C5 Envelope Some PostScript applications require that the envelopes be loaded with the return address corner on the right side of the stack and leading as the envelopes go into the printer. Test your application for proper orientation. Loading Paper Chapter 2: Loading Print Media 2-21...
Loading Paper Figure 2.7 50 Sheet Bypass Feeder Transparency orientation Top View Transparency The stripe must be on the leading edge of the transparency. The rough side of the transparency is up and the smooth side is down. 2-22 User Guide...
100 Envelope Feeder The 100 Envelope Feeder is an optional paper handling device available for the printer. Refer to Table 2.1 on page 2-4 for acceptable envelope sizes. Prepare a stack of envelopes, making sure all flaps are closed and the envelopes are not stuck together. Lift the envelope stopper and insert the stack with the flap-side up and the long edges leading into the printer.
Automatic Tray Switching Automatic Tray Switching 2-24 User Guide Automatic tray switching, available for both PCL and PostScript jobs, enables you to group two or more input trays together into one logical tray, and in a specific order in which the trays will be searched to satisfy an input request.
Paper Size/Type Paper size/type mismatch occurs when the requested size is not available in the printer. This can be caused by Mismatch running out of paper in a tray that is configured for the requested paper, or by requesting a paper that is not configured in the printer.
Duplex (Two-Sided) Printing Duplex (Two-Sided) Printing 2-26 User Guide Once the optional Duplex Module is installed and Duplex printing is enabled in the Control Panel, you can print two-sided (duplex) jobs. Duplex printing can also be enabled from your printer driver. Use only the size paper listed in Table 2.3 for two-sided jobs.
Printing Introduction ... 3-2 Using the Printer Drivers ... 3-3 Installing the Printer Drivers ... 3-4 Configuring the Printer Drivers ... 3-4 Using the Driver’s Features ... 3-5 Using the Control Panel ... 3-9 The Display ... 3-10 The Indicator Lights ... 3-11 The Keys ...
Introduction Introduction User Guide This chapter provides information on: • Using printer drivers to control the printer’s output. • The features of the printer’s Control Panel, and its use to generate printer reports such as the Configuration Sheet. For information on network-specific printing issues and printer management software, refer to the documentation on the printer’s CD-ROM.
Using the Printer Drivers Your printer offers many special features that are designed to produce the highest quality black and white prints while giving you the flexibility you need to print a variety of documents. These features are accessed through the printer drivers.
Using the Printer Drivers Installing the Printer Drivers Configuring the Printer Drivers User Guide Table 3.2 PostScript printer drivers Environment Windows Windows 95/98 Windows NT 3.5.1 Windows NT 4.0 IBM OS/2 OS/2 Version. 2.1 OS/2 WARP Macintosh System 7.x, 8.x UNIX Sun Solaris 2.5, 2.5.1, 2.6 (Sun Solaris, Sun OS,...
Using the Driver’s At a minimum, your printer’s drivers enable you to control the following aspects of printing: Features • Select an input tray from which to draw paper or other • Select an output bin to which the print job will be •...
Using the Printer Drivers Table 3.3 Printer driver features Secure Proof Driver Printing Printing PCL 5e Windows 95/98 Windows NT 4.0 PCL 6 Windows 95/98 Windows NT 4.0 PostScript Windows 95/98 Windows NT 4.0 MAC PS OS/2 PS UNIX PS Sun Solaris 2.5, 2.5.1, 2.6 Sun OS 4.14...
Using the Printer Drivers Secure Printing Use this feature when your printer is used as a remote workgroup printer and you need to print a confidential document. It is only available when the optional hard drive is installed. To use this feature, select Secure Print and enter a 4-digit numeric password, where each digit can be any numeric value between 0 and 7.
Using the Printer Drivers User Guide Cover Sheets Use this feature when you want the first page of your document to be printed on different paper stock. In this way, you can specify the paper size or media type to be used for the front cover of the document.
Using the Control Panel Figure 3.1 Control Panel 1. Indicator lights 2. Two-line by 16-character display 3. Control keys (8) The Control Panel: • Displays information about the status of the printer (or the job in progress). • Provides the means for changing printer settings and printer defaults to control how it operates.
Using the Control Panel The Display 3-10 User Guide The Control Panel's display performs two functions. • It informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process, and so on. For example, when you turn on the printer, the display will show after warming up: Ready...
The Indicator Lights Table 3.4 Indicator lights and their functions Light On Line (Green) Form Feed (Green) Fault (Amber) Data (Green) The Control Panel contains four indicator lights. Table 3.4 describes the function of each Indicator Light. Function Lights when the printer is online. Flashes when the printer is going from online to offline.
Using the Control Panel The Keys Table 3.5 Control Panel keys and their functions On Line • If the printer is online and not in the menu system, takes the printer offline. All pages currently in the paper path are printed and then printing pauses until the printer is brought online again.
Table 3.5 Control Panel keys and their functions (continued) Item Down • If in the menu system, causes the Control Panel to scroll through the items in the current menu from top to bottom. • If not in the menu system, this key is ignored. Value Up •...
Using the Control Panel Menu Options 3-14 User Guide Table 3.6 on the next page lists the variables that can be controlled at the printer’s Control Panel, organized by menu in the order in which they appear when scrolling through the display. Since these variables are generally used in configuring the printer’s default settings—a System Administrator’s task—specific details of the menu items and their values...
Table 3.6 Menu Options Menu Job Menu Allows you to cancel the job currently processed by PCL or PostScript, or to force a form feed on a partially formatted job in PCL. Cancel Job Form Feed Restart Printer Password Menu Allows you to print or delete proof jobs or secure jobs.
Using the Control Panel Table 3.6 Menu Options (continued) Menu Tray Menu Allows you to access tray settings for PCL and PostScript jobs. Envelope Size Envelope Type MBF Size MBF Type Tray 1 Type Tray 2 Type Tray 3 Type Tray 4 Type Tray 5 Type Tray Sequence...
Table 3.6 Menu Options (continued) Menu PCL Menu Allows you to establish the default configuration for the printer when printing PCL emulation jobs. Font Number Pitch Point Size Symbol Set Orientation Form Length Line Terminat Description and Items Sets the default font in PCL. Sets the pitch of the default font in PCL when the default font already selected is a scalable fixed pitch font.
Using the Control Panel Table 3.6 Menu Options (continued) Menu System Menu Allows you to set general printer features. Language Paper Size Paper Type Page Policy Policy Timeout Print Quantity Duplex Draft Mode Edge-to-Edge 3-18 User Guide Description and Items Sets the language used for Control Panel display messages and generated reports.
Table 3.6 Menu Options (continued) Menu System Menu Resolution (continued) Output Timeout Output Offset Output Dest Staple Mode Print PS Errors Power Saver Config Legal/B4 Config Exec/B5 Defaults Description and Items Sets the default resolution for PCL and PostScript jobs. Determines how many seconds the system will wait after a bin is filled before directing output to an alternate bin.
Using the Control Panel Table 3.6 Menu Options (continued) Menu Parallel Menu Allows you to set options for the parallel port connection. Port Enable Port Timeout Parallel PDL Binary PS Bidirectional Serial Menu Allows you to set options for the serial port connection (and appears only if the optional serial port is installed).
Table 3.6 Menu Options (continued) Menu USB Menu Allows you to set options for the USB port connection. Port Enable Port Timeout USB PDL Binary PS Ethernet Menu Allows you to set options for the Ethernet port connection. LPR Enable LPR Banner LPR PDL LPR Binary PS...
Using the Control Panel Table 3.6 Menu Options (continued) Menu Ethernet Menu NetBEUI PDL (continued) NetBEUI Bin PS AppSocket Enabl AppSocket PDL AppSocket Bin PS ETalk Enable HTTP Enable IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout Speed 3-22 User Guide...
Table 3.6 Menu Options (continued) Menu Token Ring Allows you to set options for the Token Ring port connection (and appears only if the optional Token Ring interface is installed). Menu LPR Enable LPR Banner LPR PDL LPR Binary PS DLC/LLC Enable DLC/LLC PDL DLC/LLC Bin PS...
Using the Control Panel Table 3.6 Menu Options (continued) Menu Token Ring TTalk Enable Menu HTTP Enable (continued) IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout Source Routing Speed 3-24 User Guide Description and Items Enables or disables the Token Ring TokenTalk protocol. Enables or disables the Token Ring HTTP Server protocol.
Table 3.6 Menu Options (continued) Menu Novell Menu Allows you to modify Novell parameters. Novell Enable Novell PDL Novell Binary PS Novell Mode Frame Type Polling Interval PServer Name Primary Server NDS Tree NDS Context Description and Items Enables or disables the Novell protocol. Sets the default Print Description Language emulation for the Novell protocol.
Using the Control Panel Table 3.6 Menu Options (continued) Menu Print Menu Allows you to generate printer reports. Config Sheet PCL Demo PCL Font List PS Font List Menu Map Test Print Disk Directory Hex Mode Restart Printer 3-26 User Guide Description and Items Prints a Configuration Sheet showing the printer's current information and menu settings.
Table 3.6 Menu Options (continued) Menu Reset Menu Allows you to access printer reset functions (and appears only when the printer is powered on while holding down the Online and Enter keys). Factory Defaults Network Defaults Demo Mode Delete All Jobs Disk Initialize Disk Format Flash Format...
Using the Control Panel Printing a Password 3-28 User Guide To print a password job sent to the printer and stored in the optional hard drive (such as a secure job or proof job), follow these steps: At the Control Panel, press Menu Up or Menu Down until you see: Menus Password Menu...
Deleting a Password To delete a password job sent to the printer and stored in the optional hard drive (such as a secure job or proof job), follow these steps: At the Control Panel, press Menu Up or Menu Down until you see: Menus Password Menu...
Using the Control Panel Generating a Printer Report 3-30 User Guide Your printer provides the following reports that can be printed: • Configuration Sheet • PCL Demo • PCL Font List • PostScript Font List • Menu Map • Test Print •...
Using the 10-bin The 10-bin Mailbox/Collator is an optional output device available for the printer. It handles all supported paper Mailbox/Collator sizes, except A6 and envelopes, in 10 individually addressable bins at up to 100 sheets per bin. Mailbox Sorter Modes There are two different Mailbox/Sorter modes provided by the 10-Bin Collator: •...
Using the Control Panel Duplex Printing 3-32 User Guide With the optional duplex unit installed, you can print two-sided (duplex) jobs. Use only the paper size listed in Table 2.3 on page 2-26. Do not use envelopes, postcards, transparencies, or label paper for duplex jobs.
Using the Control Panel Figure 3.2 Duplex binding orientation and Control Panel menu settings Portrait Orientation: Set Duplex to Long Edge. Portrait Orientation: Set Duplex to Short Edge. Landscape Orientation: Set Duplex to Long Edge. Landscape Orientation: Set Duplex to Short Edge.
Using the Finisher Using the Finisher Features 3-34 User Guide The finisher option has three output bins with a total maximum capacity of 2,000 unstapled sheets, up to 667 unstapled sheets per bin. Stapled output can be sent to all three bins.
Using the Finisher Job Offsetting The finisher supports offsetting of printed jobs in all three bins. Supported Paper Sizes All sizes of paper can be sent to the finisher except A6 and Envelopes. Mixed sizes of paper can be sent to the finisher bins as long as all the paper within a single job is the same size.
Using the Finisher 3-36 User Guide Bin Level Sensors Finisher ensors can detect the following bin conditions: • Empty • 50% • Full When a bin is full and the stack height does not allow additional sets to be sent to it, the destination of additional sets directed to the full bin is determined by the Output Timeout system parameter in the printer’s System Menu.
Bin Capacity Each Finisher Bin is capable of stacking up to 667 sheets of 20 lb. paper for long edge feed (LEF) paper sizes and 333 sheets for short edge feed (SEF) paper sizes. The maximum stack height is decreased when stapled sets are delivered to each bin, since stapled sets affect the stability of the output stack.
Using the Finisher Stapling Positions 3-38 User Guide Stapling positions can be set at the User Interface or by the System Administrator. Letter, Statement, B5-JIS and Executive Paper Figure 3.3 illustrates the approximate position of staples for Letter, Statement, B5-JIS and Executive paper in Portrait, Landscape, and Inverse Landscape Modes based upon the stapling position indicated in the left hand column.
A4 Paper Figure 3.4 illustrates the approximate position of staples for A4 paper in Portrait, Landscape, and Inverse Landscape Modes based upon the stapling position indicated in the left hand column. Figure 3.4 Stapling positions for A4 paper Stapling Portrait Landscape Position Position 1...
Using the Finisher 3-40 User Guide A5 Paper Figure 3.5 illustrates the approximate position of staples for A5 paper in Portrait, Landscape, and Inverse Landscape Modes based upon the stapling position indicated in the left hand column. Figure 3.5 Stapling positions for A5 paper Stapling Portrait Landscape...
A3 Paper Figure 3.6 illustrates the approximate position of staples for A3 paper in Portrait, Landscape, and Inverse Landscape Modes based upon the UI parameters indicated in the left hand column. Figure 3.6 Stapling positions for A3 paper Stapling Portrait Landscape Position Position 1...
Using the Finisher 3-42 User Guide Ledger, Legal, B4-JIS and Folio Paper Figure 3.7 illustrates the approximate position of staples for Ledger, Legal, B4-JIS and Folio paper in Portrait, Landscape, and Inverse Landscape Modes based upon the UI parameters indicated in the left hand column. Figure 3.7 Stapling positions for Ledger, Legal, B4-JIS and Folio paper Stapling...
Paper Output Exception Conditions Table 3.8 Paper output exception conditions Condition Stapling is selected without the finisher destination. Stapling is selected and the job exceeds 50 pages. Stapling is selected for a single page job. Stapling is selected but the staple cartridge is empty or not installed.
Regular Printer Maintenance Regular Printer Maintenance Cleaning the Printer User Guide Your printer is designed to need very little ongoing maintenance other than the replacements of consumable items as they reach their end of use. It is recommended that maintenance items be replaced when the end of use warnings appear on the Control Panel to avoid untimely image quality problems.
Replacing the Laser Print Cartridge Replacing the Laser Print Cartridge This section describes how to replace the printer Laser Print Cartridge in both a standard configuration printer and a printer with a Duplex Module attached. • Do not expose the Laser Print Cartridge to direct sunlight or artificial light for more than 15 minutes.
Replacing the Laser Print Cartridge Standard Configuration User Guide Follow this procedure to replace the Laser Print Cartridge on a standard configuration printer. Open Door A. Open the front cover (which is spring loaded; you must hold it open or else it will shut). Remove the Laser Print Cartridge by lifting the amber handle and gently pulling it out.
Replacing the Laser Print Cartridge Remove the new Laser Print Cartridge from its package and pull out the protective paper sheet from the drum shutter. Hold the Laser Print Cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside. Hold the amber handle with one hand and gently push the Laser Print Cartridge all the way into the printer.
Replacing the Laser Print Cartridge User Guide Gently pull the sealing tape straight out in the direction of the arrow. If the tape is pulled out at an angle, it may break. Close the front cover and Door A. When closing Door A, follow the instruction label on the door for the correct location at which to push the door closed.
Duplex Configuration Replacing the Laser Print Cartridge Follow this procedure to replace the Laser Print Cartridge on a printer with the Duplex Module installed. Open the Duplex Module by pulling on its latch. Open Door A. Open the front cover (which is spring loaded; you must hold it open or else it will shut).
Replacing the Laser Print Cartridge User Guide Remove the new Laser Print Cartridge from its package and pull out the protective paper sheet from the drum shutter. Hold the Laser Print Cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside. Hold the amber handle with one hand and gently push the Laser Print Cartridge all the way into the printer.
Replacing the Laser Print Cartridge Close the front cover and Door A. When closing Door A, follow the instruction label on the door for the correct location at which to push the door closed Close the Duplex Module. Chapter 4: Maintaining the Printer...
Replacing the Maintenance Kit Replacing the Maintenance Kit 4-10 User Guide The Maintenance Kit includes these items: • Fuser Cartridge • Bias Transfer Roll (BTR) • 15 feedrolls (three for each paper input tray) The Fuser Cartridge, feedrolls and BTR have expected useful lives of 300,000 impressions.
Adding Staples to the Finisher The printer will pause during a stapling job when the staple cartridge in the optional Finisher is empty. Follow these steps to place a new staple cartridge into the Finisher. Open the access door on the side of the Finisher. Staple replacement and jam clearance instructions are also displayed on the panel behind the access door.
Adding Staples to the Finisher 4-12 User Guide Slide a new set of staples into the cartridge and pull the tab to release the packaging. Make sure the arrows on the package of staples face up. Slide the full Staple Cartridge into the Finisher until it snaps into place.
Troubleshooting Before You Begin Troubleshooting ... 5-3 Hardware ... 5-4 Software ... 5-4 Trays and Covers ... 5-4 Consumables ... 5-4 Error Messages ... 5-5 Paper Jams ... 5-6 What Causes a Paper Jam? ... 5-6 Clearing Paper Jams ... 5-6 Clearing Area A (Without Duplex Module) ...
Before You Begin Troubleshooting Before You Begin Troubleshooting If it becomes necessary for you to take corrective actions, note the following safety tips and then begin your troubleshooting by checking for possible hardware, software, and printer maintenance problems. Do not use tools or sharp objects to clear paper jams since this may damage the printer.
Before You Begin Troubleshooting Hardware Software Trays and Covers Consumables User Guide If your printer is not operating properly, make sure that the following hardware and software issues have been considered: • Is the printer plugged in? • Is the printer switched on? •...
Error Messages Your printer displays messages on the Control Panel when operator intervention is required. There are two types of messages that require attention: • Printer fault messages are those that relate to printer shutdown, such as a paper jam. Action must be taken to resolve the fault.
Paper Jams Paper Jams What Causes a Paper Jam? Clearing Paper Jams User Guide Your printer has been designed to provide reliable, trouble-free operation. However, you may experience an occasional paper jam. When the printer detects a misfeed or a paper jam, the printing process is halted and a Control Panel message is displayed.
Table 5.1 Paper Jam Messages Message The Stapler cartridge is not in position. Verify that the Stapler cartridge has Check been installed. and that it contains staples. Staple Cartridge A paper jam has occurred in Area A. Clear the Envelope Feeder or the Bypass Clear Area A Feeder.
Paper Jams Table 5.1 Paper Jam Messages (continued) Message A paper jam has occurred in Areas A and B. Use one of the following Clear Area A,B procedures to clear Area A: Reset Tray 3 • “Clearing Area A (Without Duplex Module)” (page 5-14), or •...
Table 5.1 Paper Jam Messages (continued) Message Door E is open. Close Door E, the Gate Cover of the finisher. Close Door E Door F is open. Close Door F, the Transport Cover of the finisher. Close Door F Door G is open. Close Door G, the Top Cover of the finisher. Close Door G The finisher’s stapler door is open.
Paper Jams Table 5.1 Paper Jam Messages (continued) Message Finisher stacker lower limit switch problem. Power off the printer. Then Fin Fail H5-86 power it back on again. Power Off/On The finisher is out of staples. Remove the empty Staple Cartridge and install a Install new one.
Table 5.1 Paper Jam Messages (continued) Message A paper jam has occurred in Areas B and C. Clear Areas B and C (page 5-18). Paper Jam Clear Area B,C A paper jam has occurred in Area C. Clear Area C (page 5-18). Paper Jam Clear Area C A paper jam has occurred in Area D.
Paper Jams Table 5.1 Paper Jam Messages (continued) Message The printer cannot feed from the Envelope Feeder. Open the Envelope Paper Jam Feeder and remove any jammed envelopes. Clear Env Feeder A paper jam has occurred in Tray 5. Open Tray 5 and remove jammed paper. Paper Jam See“Clearing Paper Jams”...
Table 5.1 Paper Jam Messages (continued) Message The Staple Head did not switch ON within the specified time. Power OFF and Stapl Fail H5-92 ON the printer. Power Off/On The Stapler Failed in the Front Corner position. Power OFF and ON the Stapl Fail H5-93 printer.
Paper Jams Clearing Area A (Without Duplex Module) 5-14 User Guide Follow the procedure below to clear a paper jam from Area A when the Control Panel display reads and the printer does not have the Duplex Are a A Module installed.
If the paper is jammed in the Fuser area, remove it carefully without touching the Fuser. If it becomes difficult to pull out the paper, locate the green knob— at the same time, press it in and turn it until the paper is adequately out and easy to pull.
Paper Jams Clearing Area A (With Duplex Module) 5-16 User Guide Follow the procedure below to clear a paper jam from Area A when the Control Panel display reads and there is a Duplex Module installed on the Are a A printer.
If the paper is jammed in the Fuser area, remove it carefully without touching the Fuser. If it becomes difficult to pull out the paper, locate the green knob— at the same time, press it in and turn it until the paper is adequately out and easy to pull.
Paper Jams Clearing Area B Clearing Area C 5-18 User Guide Follow the procedure below to clear a paper jam from Area B of the printer when the Control Panel display reads Cle ar Are a B Open Door B and remove any jammed paper. For easier access to Door B, you can fold up the 50 Sheet Bypass Feeder (shown at left) or pull out the Envelope Feeder (if installed).
Clearing Area D Follow the procedure below to clear a paper jam from Area D (Mailbox/Collator) when the Control Panel display reads Cl ear Are a D Open Door D. Remove any jammed paper. Close Door D. Chapter 5: Troubleshooting Paper Jams 5-19...
Paper Jams Clearing Area E Clearing Area F 5-20 User Guide Follow the procedure below when the Control Panel display reads: Paper Jam Clear Area E Lift the plastic roll cover under the paper transport, using the tab as indicated. Remove any paper under the roll cover.
Clearing Area G Follow the procedure below when the Control Panel display reads: Clearing Area H Follow the procedure below when the Control Panel display reads: Paper Jam Clear Area Raise the cover of the Door G and remove any jammed paper.
Paper Jams Clearing Tray 5 5-22 User Guide Follow the procedure below to clear a paper jam from Tray 5 of the 2,500 Sheet Feeder when the Control Panel display reads Re set Tra y 5 Open Door C and remove any jammed paper. Then close Door C.
Open Trays 4 and 5. Carefully remove any jammed paper. Reseat the paper in the trays. Lift the Tray 5 transport and carefully remove any jammed paper, then close Trays 4 and 5. Chapter 5: Troubleshooting Paper Jams 5-23...
Paper Jams Clearing the Duplex Module 5-24 User Guide Follow the procedure below to clear a paper jam from the Duplex Module when the Control Panel display reads Cle ar Dup lx Unit Open the Duplex Module. Open the inside cover of the Duplex Module.
Remove any jammed paper in the direction of the arrow. Close the inside cover of the Duplex Module, then close the Duplex Module. Chapter 5: Troubleshooting Paper Jams 5-25...
Solving Printing Problems Solving Printing Problems Table 5.2 Printer operation problems Problem The printer will not print 1. Check with your network administrator to see that the printer is powered at all, or a file sent from up, connected to the network and that the network is operational. the client/server will not 2.
Table 5.2 Printer operation problems Problem A printed page does not 1. Make certain that the software application you are using to create your look as expected. print job is configured properly. Refer to your software documentation. 2. Make sure the correct driver is being used. 3.
Solving Printing Problems Table 5.2 Printer operation problems Problem PostScript commands 1. Make certain that the software application you are using to create your job are printed instead of is configured properly. Refer to your software documentation. the PostScript job. 2.
Table 5.2 Printer operation problems Problem A PostScript or PCL job For a PostScript job, do the following. fails to print. • Check that you are using a PostScript or PCL printer driver. • For a PostScript job, set the Print PS Errors item in the System Menu to and re-send the job.
Solving Print Quality Problems Solving Print Quality Problems Table 5.3 Print quality problems Problem Possible Cause(s) Light/faint prints Draft Mode. Overall image is lighter Toner level low/empty. than normal. Damp paper stock. 5-30 User Guide Table 5.3 lists common print quality problems, the possible cause, and recommended actions.
Table 5.3 Print quality problems (continued) Problem Possible Cause(s) Blank Prints If just installed, the Laser Print Cartridge insert (tape) may still Entire printed page is be in place. blank with no visible print. Multiple sheets are being fed from the paper tray at the same time.
Solving Print Quality Problems Table 5.3 Print quality problems (continued) Problem Possible Cause(s) Spot deletions Damp paper stock. Areas of the print are Defective Laser Print Cartridge, or extremely light or the cartridge is at its end of life. missing. Vertical line Laser Print Cartridge not installed correctly.
Table 5.3 Print quality problems (continued) Problem Possible Cause(s) Horizontal line Defective paper stock, creases, folds, etc. deletions Localized print deletions appearing as bands running across the page perpendicular to the direction of paper movement. Vertical dark streaks Defective Laser Print Cartridge, or the cartridge is at its end of life.
Solving Print Quality Problems Table 5.3 Print quality problems (continued) Problem Possible Cause(s) Repetitive horizontal Contaminated paper path. dark streaks Black lines running Defective Laser Print Cartridge, or across the page the cartridge is at its end of life. perpendicular to the direction of paper movement.
Table 5.3 Print quality problems (continued) Problem Possible Cause(s) Unfused or partially Damp paper stock. fused image Heavy or unusual paper stock. The printed image is not fully fused to the paper Defective Fuser. and easily rubs off. Wrinkled prints Poor paper condition.
Solving Print Quality Problems Table 5.3 Print quality problems (continued) Problem Possible Cause(s) Blurred prints Poor paper condition. Image is blurred at the Paper is damp. edges Random deletions Poor paper condition. Random light areas and Paper is damp. deletions. 5-36 User Guide Corrective Action(s)
Table 5.3 Print quality problems (continued) Problem Possible Cause(s) Grainy Graphics The printer tried to print a complex graphic image with A graphic image is inadequate memory. coarse or grainy (like a brick or checkerboard pattern) rather than a smooth halftone. Broken Page/Page The printer tried to print a complex graphic image with...
Additional Sources of Troubleshooting Assistance Additional Sources of Troubleshooting Assistance 5-38 User Guide If you encounter an error message, problem, or print defect that you are unable to correct by using your User Guide or the On-Line Help system, you may need to contact your System Administrator or refer to the System Administrator Guide on the printer’s CD-ROM.
Printer Specifications Imaging Method Exposure System Image Resolution Warm Up Time Continuous Print Speed Printable Area Processor Maximum Monthly Duty Cycle Nominal Voltage Nominal Frequency Power Consumption Noise Level Temperature Relative Humidity Dimensions Weight Memory Capacity User Guide Electro-Photography Semiconduction laser beam (laser diode) scanning 600 x 600 dpi 1200 x 1200 dpi image quality 300 x 300 (PCL5e only)
Printer Specifications Factory Provided Features • Two adjustable trays (500 sheet each) standard (desktop configuration) • 50 Sheet Bypass Feeder • Face-down Bin (500 sheets) • Face-up Bin (200 sheets) • 32 Mbyte DRAM Memory • PCL 5e emulation • PCL 6 emulation •...
Printer Specifications Available Options User Guide • Hard Disk Drive • 16, 32, and 64 Mbyte DRAM DIMMs • 8 Mbyte Flash ROM DIMMs • 2,500 Sheet Feeder with one 500 sheet tray (adjustable) and two 1,000 sheet trays (Letter, Executive or A4 only) •...
FCC Notices...USA FCC Notices...USA Radio Frequency User Guide BASE PRINTER This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manuals, may cause interference with radio communications. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
FCC Notices...USA Changes or modifications not specifically approved by the manufacturer may void authority granted by the FCC to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations. BASE PRINTER WITH TOKEN RING CARD OR WITH 10BASE2 ETHERNET INTERFACE CARD This printer has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15...
FCC Notices...USA User Guide If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
Certifications...Canadian Certifications...Canadian 60 HZ, 115V The equipment is listed by the Underwriters Laboratories, UL 1950, certified by Canadian Standards Association, CSA22.2, No. 950 Appendix B: Notices and Certifications...
European Markets European Markets User Guide The CE marking applied to this product symbolises Xerox Ltd Declaration of Conformity with the following applicable Directives of the European Union. Council Directive 73/23/EC amended by Council Directive 93/68/EEC, on the harmonisation of the laws of the Member States related to equipment designated for use within certain voltage limits.
BASE PRINTER WITH TOKEN RING CARD OR WITH 10BASE2 ETHERNET INTERFACE CARD This becomes a Class A product with either of these options installed. BASE PRINTER WITH FINISHER/STAPLER OPTION This becomes a Class A product with this option installed. EN55022 Configuration Base Printer Base Printer with Token Ring...
Safety Extra Low Voltage Approval Safety Extra Low Voltage Approval User Guide The printer’s printing system is in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks.
Index Area E Location on printer • 1-17 Area F Location on printer • 1-17 Area G Location on printer • 1-17 Area H Location on printer • 1-17 A3 size paper Dimensions • 2-4, 2-6 Supported trays/ bins • 2-4, 2-6 A4 size paper Dimensions...
Feedrolls Also see Maintenance Kit Location in printer • 1-16 Finisher output bins Location on printer • 1-17 Folio size paper Dimensions • 2-4, 2-6 Supported trays/bins • 2-4, 2-6 Fonts PCL Emulations • PostScript 3 • Front cover Location on printer •...
50 Sheet Bypass Feeder Storing • Unacceptable for use • Weights supported • Paper jams • 5-25 Causes • Clearing • 5-25 From Area A (with Duplex Module) • 5-16 5-17 From Area A (without Duplex Module) • 5-14 5-15 From Area B •...
Tray 5 Capacity • 2-4, 2-5 Loading • 2-14 2-16 Location on printer • 1-16 Paper orientation • 2-16 Paper sizes supported • Troubleshooting Paper jams • 5-25 Print quality problems • 5-30 Printer operation problems Numerics 10-bin Mailbox/Collator Bin capacity •...