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Xerox DocuPrint N3225 System Administrator Manual

Network laser printers
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The Xerox DocuPrint
N3225 and N4025
Network Laser Printers
System
Administrator Guide

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Summary of Contents for Xerox DocuPrint N3225

  • Page 1 The Xerox DocuPrint N3225 and N4025 Network Laser Printers System Administrator Guide...
  • Page 2 Printed in the United States of America. XEROX® and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation. Other company trademarks are also acknowledged.

  • Page 3: Table Of Contents

    Contents Configuring the Printer ........... 1-1 Chapter 1 Using the Control Panel ............1-3 The Display ..............1-4 The Indicator Lights............1-5 The Keys ................1-6 Navigating the Menu System..........1-8 Menu Indicators ............... 1-9 Setting a Menu Option........... 1-10 Control Panel Locks ............
  • Page 4 Ethernet Menu ............... 1-58 Token Ring Menu ............1-72 Novell Menu ..............1-88 Print Menu..............1-96 Reset Menu ..............1-101 Automatic Tray Switching ..........1-106 Tray Sequence Default..........1-108 Paper Handling Exception Conditions......1-109 Tray Sequence Rules............. 1-111 Tray Sequence Examples..........1-113 Paper Size/Type Mismatch ...........
  • Page 5 Driver Features ..............2-7 Base Printer Fonts ..............2-9 PostScript Fonts ..............2-10 Using the Hard Disk Drive and Flash Memory ..3-1 Chapter 3 Hard Drive and Flash Memory Considerations ...... 3-2 Disk Initialization ............. 3-2 Flash Initialization ............3-2 Downloading Fonts, Forms and Macros........
  • Page 6 Diagnostic LED Flash Sequences......... 5-30 Paper Jams ................ 5-32 What Causes a Paper Jam?..........5-32 Clearing Paper Jams ............5-32 Clearing Area A (Without Duplex Module) ...... 5-33 Clearing Area A (With Duplex Module) ......5-35 Clearing Area B .............. 5-37 Clearing Area C ..............
  • Page 7 Removing............... 6-34 Hard Disk Drive ..............6-35 Installing................ 6-36 Removing............... 6-38 Memory Modules............... 6-40 Installing................ 6-41 Removing............... 6-43 Interface Cards ..............6-45 Installing................ 6-45 Removing............... 6-49 Finisher ................6-51 Installing................ 6-51 Removing............... 6-59 Printer Specifications ..........A-1 Appendix A Unique Printer Commands ........B-1 Appendix B Overview................
  • Page 8 System Administrator Guide...

  • Page 9: Chapter 1 Configuring The Printer

    Configuring the Printer Using the Control Panel ............. 1-3 The Display ..............1-4 The Indicator Lights ............1-5 The Keys ................ 1-6 Navigating the Menu System ..........1-8 Menu Indicators ............. 1-9 Control Panel Locks ............1-12 Setting a Menu Option ..........1-10 Using the Menu System ...........
  • Page 10 Configuring the Printer Automatic Tray Switching ..........1-106 Paper Handling Exception Conditions ......1-109 Tray Sequence Rules ........... 1-111 Tray Sequence Examples ..........1-113 Offsetting Output ............1-115 Using Custom Paper Sizes ..........1-117 Using the 10-bin Mailbox/Collator ......... 1-120 Duplex (Two-Sided) Printing ..........

  • Page 11: Using The Control Panel

    Using the Control Panel Using the Control Panel The Control Panel: • Displays information about the status of the printer (or the job in process). • Provides the means for changing printer settings and printer defaults to control how it operates. As shown in Figure 3.1, your printer’s Control Panel will either have icons and text, or icons only.

  • Page 12: The Display

    Using the Control Panel The Display The Control Panel's display performs two functions. • It informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process, and so on. For example, when you turn on the printer, the display will show: Ready This message appears whenever the printer is online...

  • Page 13: The Indicator Lights

    Using the Control Panel The Indicator Lights The Control Panel contains four indicator lights. Table 1.1 describes the function of each indicator light. Table 1.1 Indicator lights and their functions Light Function On Line (Green) Lights when the printer is online. Flashes when the printer is going from online to offline.

  • Page 14: The Keys

    Using the Control Panel The Keys The Control Panel keypad consists of eight keys, identified with international symbols and/or labeled in English. The keys are also numbered 0 - 7. Table 1.2 describes the function of each key. Table 1.2 Control Panel keys and their functions Description On Line...
  • Page 15 Using the Control Panel Table 1.2 Control Panel keys and their functions (continued) Description Item Down • If in the menu system, causes the Control Panel to scroll through the items in the current menu from top to bottom. • If not in the menu system, this key is ignored. Value Up •...

  • Page 16: Navigating The Menu System

    Navigating the Menu System Navigating the Menu System The Control Panel provides access to the Main Menu and its submenus. Main Menu options are: — Job Menu — Password Menu (when the Hard Disk Drive is installed) — Tray Menu —...

  • Page 17: Menu Indicators

    Navigating the Menu System Menu Indicators Two menu indicators (= and *) are used to furnish information about menus and settings. The purpose of each indicator is described in Table 1.3 below. Table 1.3 Indicators found in the Control Panel Menu systems Indicator Purpose Example...

  • Page 18: Setting A Menu Option

    Navigating the Menu System Setting a Menu To set an option or to invoke a function, follow the steps below: Option Press Menu Up or Menu Down to scroll through the available submenus until you locate the one you want. You will see: Menus Menu Name...
  • Page 19 Navigating the Menu System Press Value Up or Value Down to select the appropriate value for this item. You will see: Item Name Current Value * If a list of many values exists (e.g., one through 99 for number of copies), you can scroll quickly by holding down Value Up or Value Down.

  • Page 20: Control Panel Locks

    Navigating the Menu System Control Panel Locks Some Control Panel menus can be locked to prevent unauthorized access to critical system parameters. If you scroll to a locked menu, pressing either Item key causes the menu name to appear on the top line of the display and “Menu Locked”...

  • Page 21: Using The Menu System

    Using the Menu System Using the Menu System The Main Menu is a system of submenus, each containing options designed to configure the printer for your environment. The Main Menu hierarchy is depicted in Table 1.4. In this chapter, a boldfaced value followed by an asterisk (*) indicates the factory default for that value.
  • Page 22 Using the Menu System Table 1.4 Main Menu hierarchy Main Menu Hierarchy and Factory Settings Job Menu See “Job Menu Items” (page 1-15). Password Menu See “Password Menu” (page 1-17). Tray Menu See “Tray Menu” (page 1-20). PCL Menu See “PCL Menu” (page 1-28). System Menu See “System Menu”...

  • Page 23: Job Menu

    Using the Menu System Job Menu The Job Menu and its available items are described in Table 1.5. Table 1.5 Job Menu Items Menu Description Job Menu Allows you to cancel the job currently processed by PCL or PostScript, or to force a form feed on a partially formatted job in PCL.
  • Page 24 Using the Menu System Table 1.6 Job Menu functions Menu Item and Function Keystrokes Display Cancel Job 1. Press Menu Up or Menu Menus Down until you see: Job Menu Cancel the PostScript or PCL job currently printing. 2. Press Item Up or Item Job Menu Down...

  • Page 25: Password Menu

    Using the Menu System Password Menu The Password Menu (available only when the Hard Disk Drive is installed). Its available items are described in Table 1.7. Table 1.7 Password Menu Items Menu Description Password Menu Allows you to print or delete proof jobs or secure jobs. Menu Items Description All Jobs Print...
  • Page 26 Using the Menu System Table 1.8 Password Menu functions Menu Item and Function Keystrokes Display All Jobs 1. Press Menu Up or Menu Menus Down until you see: Print Password Menu Print all jobs or one job sent with a 2.
  • Page 27 Using the Menu System Table 1.8 Password Menu functions (continued) Menu Item and Function Keystrokes Display All Jobs 1. Press Menu Up or Menu Menus Down until you see: Delete Password Menu Delete all jobs or one job sent with a 2.

  • Page 28: Tray Menu

    Using the Menu System Tray Menu The Tray Menu and its available items are described in Table 1.9. Table 1.9 Tray Menu Items Menu Description Tray Menu Allows you to access tray settings for PCL and PostScript jobs. Menu Items Description Envelope Size Defines the envelope size that is loaded in the envelope...

  • Page 29: Envelope Size

    Using the Menu System Table 1.10 Tray Menu functions Menu Item and Function Keystrokes Display Envelope Size 1. Press Menu Up or Menu Menus Down until you see: Tray Menu Set the paper size that is loaded in the Envelope Feeder. The available values 2.

  • Page 30: Mbf Type

    Using the Menu System Table 1.10 Tray Menu functions (continued) Menu Item and Function Keystrokes Display MBF Size 1. Press Menu Up or Menu Menus Down until you see: Tray Menu Set the paper size that is loaded in the 50 Sheet Multi Bypass Feeder (MBF).

  • Page 31: Tray 1 Type

    Using the Menu System Table 1.10 Tray Menu functions (continued) Menu Item and Function Keystrokes Display Tray 1 Type 1. Press Menu Up or Menu Menus Down until you see: Tray Menu Set the type of paper that is loaded in Tray 1.

  • Page 32: Tray 3 Type

    Using the Menu System Table 1.10 Tray Menu functions (continued) Menu Item and Function Keystrokes Display Tray 3 Type 1. Press Menu Up or Menu Menus Down until you see: Tray Menu Set the type of paper that is loaded in Tray 3.
  • Page 33 Using the Menu System Table 1.10 Tray Menu functions (continued) Menu Item and Function Keystrokes Display Tray 5 Type 1. Press Menu Up or Menu Menus Down until you see: Tray Menu Set the type of paper that is loaded in Tray 5.

  • Page 34: Tray Sequence

    Using the Menu System Table 1.10 Tray Menu functions (continued) Menu Item and Function Keystrokes Display Tray Sequence 1. Press Menu Up or Menu Menus Down until you see: Tray Menu Set the sequence of trays used by the printer when tray switching is 2.

  • Page 35: Custom Size

    Using the Menu System Table 1.10 Tray Menu functions (continued) Menu Item and Function Keystrokes Display Custom Size 1. Press Menu Up or Menu Menus Down until you see: Tray Menu Set the paper size to be used for formatting custom paper when MBF 2.

  • Page 36: Pcl Menu

    Using the Menu System PCL Menu The PCL Menu and its available items are described in Table 1.11. Table 1.11 PCL Menu Items Menu Description PCL Menu Allows you to establish the default configuration for the printer when printing PCL emulation jobs.
  • Page 37 Using the Menu System Table 1.12 PCL Menu functions Menu Item and Function Keystrokes Display Font Number 1. Press Menu Up or Menu Menus Down until you see: PCL Menu Set the default font in PCL. The available values are: 2.
  • Page 38 Using the Menu System Table 1.12 PCL Menu functions (continued) Menu Item and Function Keystrokes Display Pitch 1. Press Menu Up or Menu Menus Down until you see: PCL Menu Set the pitch of the PCL default font (when the PCL default font is a 2.
  • Page 39 Using the Menu System Table 1.12 PCL Menu functions (continued) Menu Item and Function Keystrokes Display Symbol Set 1. Press Menu Up or Menu Menus Down until you see: PCL Menu Set the default font symbol set used in PCL. The available values are: 2.
  • Page 40 Using the Menu System Table 1.12 PCL Menu functions (continued) Menu Item and Function Keystrokes Display Orientation 1. Press Menu Up or Menu Menus Down until you see: PCL Menu Set the default orientation used in PCL. 2. Press Item Up or Item PCL Menu Down...
  • Page 41 Using the Menu System Table 1.12 PCL Menu functions (continued) Menu Item and Function Keystrokes Display Line Terminat. 1. Press Menu Up or Menu Menus Down until you see: PCL Menu Cause a Carriage Return to be added after every Line Feed appearing in the 2.

  • Page 42: System Menu

    Using the Menu System System Menu The System Menu options and its available items are described in Table 1.13. Table 1.13 System Menu Items Menu Description System Menu Allows you to set general printer features. Menu Items Description Language Sets the language used for Control Panel display messages and generated reports.
  • Page 43 System Menu Edge-to-Edge Enables or disables edge-to-edge printing in PCL. (continued) Sets the default Xerox Image Enhancement (XIE) mode. Resolution Sets the default resolution for PCL and PostScript jobs. Output Timeout Determines how many seconds the system will wait after a bin is filled before directing output to an alternate bin.
  • Page 44 Using the Menu System Table 1.14 System Menu functions Menu Item and Function Keystrokes Display Language 1. Press Menu Up or Menu Menus Down until you see: System Menu Set the spoken language used for Control Panel display messages, 2. Press Item Up or Item System Menu Configuration Sheets, PCL Font Lists,...

  • Page 45: Paper Type

    Using the Menu System Table 1.14 System Menu functions (continued) Menu Item and Function Keystrokes Display Paper Size 1. Press Menu Up or Menu Menus Down until you see: System Menu Set the default paper size used in PCL. The available values are: 2.
  • Page 46 Using the Menu System Table 1.14 System Menu functions (continued) Menu Item and Function Keystrokes Display Page Policy 1. Press Menu Up or Menu Menus Down until you see: System Menu Allow the printer to automatically select an alternate paper size and/or 2.
  • Page 47 Using the Menu System Table 1.14 System Menu functions (continued) Menu Item and Function Keystrokes Display Print Quantity 1. Press Menu Up or Menu Menus Down until you see: System Menu Set multiple copies of each page. The available values are: 2.

  • Page 48: Draft Mode

    Using the Menu System Table 1.14 System Menu functions (continued) Menu Item and Function Keystrokes Display Draft Mode 1. Press Menu Up or Menu Menus Down until you see: System Menu Enable or disable the reduced toner mode for draft printing. The available 2.
  • Page 49 Keystrokes Display 1. Press Menu Up or Menu Menus Down until you see: System Menu Set the default Xerox Image (resolution) Enhancement mode. The 2. Press Item Up or Item Down System Menu available values are: until you see: Off* 3.

  • Page 50: Output Offset

    Using the Menu System Table 1.14 System Menu functions (continued) Menu Item and Function Keystrokes Display Output Timeout 1. Press Menu Up or Menu Menus Down until you see: System Menu Determine whether the system will wait after a bin is filled or will direct 2.

  • Page 51: Staple Mode

    Using the Menu System Table 1.14 System Menu functions (continued) Menu Item and Function Keystrokes Display Output Dest 1. Press Menu Up or Menu Menus Down until you see: System Menu Set the default paper output destination. The available values are: 2.
  • Page 52 Using the Menu System Table 1.14 System Menu functions (continued) Menu Item and Function Keystrokes Display Print PS Errors 1. Press Menu Up or Menu Menus Down until you see: PostScript Menu Print an error page when a PostScript error occurs. The available values are: 2.
  • Page 53 Using the Menu System Table 1.14 System Menu functions (continued) Menu Item and Function Keystrokes Display Config Exec/B5 1. Press Menu Up or Menu Menus Down until you see: System Menu Specify whether Exec or B5-JIS will be recognized by the tray size switches. 2.
  • Page 54 Using the Menu System Table 1.14 System Menu functions (continued) Menu Item and Function Keystrokes Display Defaults 1. Press Menu Up or Menu Menus Down until you see: System Menu Control the default paper size settings in various menus. The available values 2.

  • Page 55: Parallel Menu

    Using the Menu System Parallel Menu The Parallel Menu and its available items are described in Table 1.15. Table 1.15 Parallel Menu Items Menu Description Parallel Menu Allows you to set options for the parallel port connection. Menu Items Description Port Enable Enables or disables the parallel port.
  • Page 56 Using the Menu System Table 1.16 Parallel Menu functions Menu Item and Function Keystrokes Display Port Enable 1. Press Menu Up or Menu Menus Down until you see: Parallel Menu Enable or disable the parallel port. The available values are: 2.
  • Page 57 Using the Menu System Table 1.16 Parallel Menu functions (continued) Menu Item and Function Keystrokes Display Parallel PDL 1. Press Menu Up or Menu Menus Down until you see: Parallel Menu Set the default Print Description Language emulation for the parallel 2.
  • Page 58 Using the Menu System Table 1.16 Parallel Menu functions (continued) Menu Item and Function Keystrokes Display Bidirectional 1. Press Menu Up or Menu Menus Down until you see: Parallel Menu Enable or disable bidirectional communications through the parallel 2. Press Item Up or Item Parallel Menu port.

  • Page 59: Serial Menu

    Using the Menu System Serial Menu The Serial Menu and its available items are described in Table 1.17. Table 1.17 Serial Menu Items Menu Description Serial Menu Allows you to set options for the serial port connection (and appears only if the optional serial port is installed).
  • Page 60 Using the Menu System Table 1.18 Serial Menu functions Menu Item and Function Keystrokes Display Port Enable 1. Press Menu Up or Menu Menus Down until you see: Serial Menu Enable or disable the serial port. The available values are: 2.
  • Page 61 Using the Menu System Table 1.18 Serial Menu functions (continued) Menu Item and Function Keystrokes Display Serial PDL 1. Press Menu Up or Menu Menus Down until you see: Serial Menu Set the default Print Description Language emulation for the serial 2.
  • Page 62 Using the Menu System Table 1.18 Serial Menu functions (continued) Menu Item and Function Keystrokes Display Baud Rate 1. Press Menu Up or Menu Menus Down until you see: Serial Menu Set the baud rate for the serial port. The available values are: 2.

  • Page 63: Usb Menu

    Using the Menu System USB Menu The USB Menu and its available items are described in Table 1.19. Table 1.19 USB Menu Items Menu Description USB Menu Allows you to set options for the USB port connection. Menu Items Description Port Enable Enables or disables the USB port.
  • Page 64 Using the Menu System Table 1.20 USB Menu Functions Menu Item and Function Keystrokes Display Port Enable 1. Press Menu Up or Menu Menus Down until you see: USB Menu Enable or disable the USB port. 2. Press Item Up or Item USB Menu The available values are:...
  • Page 65 Using the Menu System Table 1.20 USB Menu Functions (continued) Menu Item and Function Keystrokes Display USB PDL 1. Press Menu Up or Menu Menus Down until you see: USB Menu Set the default Print Description Language emulation for the USB port. 2.

  • Page 66: Ethernet Menu

    Using the Menu System Ethernet Menu The Ethernet Menu and its available items are described in Table 1.21. Table 1.21 Ethernet Menu Items Menu Description Ethernet Menu Allows you to set options for the Ethernet port connection. Menu Items Description LPR Enable Enables or disables the Ethernet LPR protocol.
  • Page 67 Using the Menu System Table 1.21 Ethernet Menu Items (continued) Menu Description Ethernet Menu ETalk Enable Enables or disables the Ethernet EtherTalk protocol. (continued) HTTP Enable Enables or disables the Ethernet HTTP Server protocol. IP Address Res Sets the method used to resolve (assign) the IP address, including Sub Net mask and default gateway.
  • Page 68 Using the Menu System Table 1.22 Ethernet Menu functions Menu Item and Function Keystrokes Display LPR Enable 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Enable or disable the Ethernet LPR protocol. The available values are: 2.
  • Page 69 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display LPR PDL 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Set the default Print Description Language emulation for the Ethernet 2.
  • Page 70 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display DLC/LLC PDL 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Set the default emulation for the DLC/LLC protocol. The available 2.
  • Page 71 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display NetBEUI Enable 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Enable or disable the NetBEUI protocol. The available values are: 2.
  • Page 72 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display NetBEUI Bin PS 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Enable or disable the NetBEUI binary mode of PostScript. 2.
  • Page 73 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display AppSocket PDL 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Set the default Print Description Language emulation for the Ethernet 2.
  • Page 74 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display ETalk Enable 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Enable or disable the Ethernet EtherTalk protocol. The available 2.
  • Page 75 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display IP Address Res. 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Set the method used to resolve (assign) the IP address, including Sub 2.
  • Page 76 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display IP Address 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Set the four byte IP address. The available values are: 2.
  • Page 77 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display Sub Net Mask 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Set the four byte Sub Net Mask address. The available values are: 2.
  • Page 78 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display Default Gateway 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Set the four byte Default Gateway address. The available values are: 2.
  • Page 79 Using the Menu System Table 1.22 Ethernet Menu functions (continued) Menu Item and Function Keystrokes Display Port Timeout 1. Press Menu Up or Menu Menus Down until you see: Ethernet Menu Set the time for determining when to end an incomplete print job and poll 2.

  • Page 80: Token Ring Menu

    Using the Menu System Token Ring Menu The Token Ring Menu and its available items are described in Table 1.23. Table 1.23 Token Ring Menu Items Menu Description Token Ring Allows you to set options for the Token Ring port connection (and appears only if the optional Token Ring interface is installed).
  • Page 81 Using the Menu System Table 1.23 Token Ring Menu Items (continued) Menu Description Token Ring TTalk Enable Enables or disables the Token Ring TokenTalk protocol. Menu HTTP Enable Enables or disables the Token Ring HTTP Server protocol. (continued) IP Address Res Sets the method used to resolve (assign) the IP address, including Sub Net mask and default gateway.
  • Page 82 Using the Menu System Table 1.24 Token Ring Menu functions Menu Item and Function Keystrokes Display LPR Enable 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Enable or disable the Token Ring LPR protocol. The available values are: 2.
  • Page 83 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display LPR PDL 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the default Print Description Language emulation for the Token 2.
  • Page 84 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display DLC/LLC PDL 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the default Print Description Language emulation for the 2.
  • Page 85 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display NetBEUI Enable 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Enable or disable the NetBEUI protocol. The available values are: 2.
  • Page 86 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display NetBEUI Bin PS 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Enable or disable the NetBEUI binary mode of PostScript.
  • Page 87 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display AppSocket PDL 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the default Print Description Language emulation for the Token 2.
  • Page 88 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display TTalk Enable 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Enable or disable the Token Ring TTalk protocol.
  • Page 89 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display IP Address Res. 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the method used to resolve (assign) the IP address, including Sub 2.
  • Page 90 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display IP Address 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the four byte IP address. The available values are: 2.
  • Page 91 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display Sub Net Mask 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the four byte Sub Net Mask address.
  • Page 92 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display Default Gateway 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the four byte Default Gateway address. The available values are: 2.
  • Page 93 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display Port Timeout 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the time for determining when to end an incomplete print job and poll 2.
  • Page 94 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display Source Routing 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the source routing option. The available values are: 2.
  • Page 95 Using the Menu System Table 1.24 Token Ring Menu functions (continued) Menu Item and Function Keystrokes Display 1. Press Menu Up or Menu Menus Down until you see: Token Ring Menu Set the six byte Locally Administered Address. The valid values are: 2.

  • Page 96: Novell Menu

    Using the Menu System Novell Menu The Novell The Novell Menu and its available items are described in Table 1.25. Table 1.25 Novell Menu Items Menu Description Novell Menu Allows you to modify Novell parameters. Menu Items Description Novell Enable Enables or disables the Novell protocol.
  • Page 97 Using the Menu System Table 1.26 Novell Menu functions Menu Item and Function Keystrokes Display Novell Enable Press Menu Up or Menu Menus Down until you see: Ethernet Menu Enable or disable the Novell protocol. The available values are: Press Item Up or Item Ethernet Menu Down...
  • Page 98 Using the Menu System Table 1.26 Novell Menu functions (continued) Menu Item and Function Keystrokes Display Novell Binary PS 1. Press Menu Up or Menu Menus Down until you see: Novell Menu Enable or disable the Novell binary mode of PostScript. 2.
  • Page 99 Using the Menu System Table 1.26 Novell Menu functions (continued) Menu Item and Function Keystrokes Display Frame Type 1. Press Menu Up or Menu Menus Down until you see: Novell Menu Sets the frame type used for the Novell protocol. The available values 2.
  • Page 100 Using the Menu System Table 1.26 Novell Menu functions (continued) Menu Item and Function Keystrokes Display PServer Name 1. Press Menu Up or Menu Menus Down until you see: Novell Menu Set the name of the PServer in this printer (a name of 2 to 47 characters 2.
  • Page 101 Using the Menu System Table 1.26 Novell Menu functions (continued) Menu Item and Function Keystrokes Display Primary Server 1. Press Menu Up or Menu Menus Down until you see: Novell Menu Set the name of the Primary file server (a name of 2 to 47 characters in 2.
  • Page 102 Using the Menu System Table 1.26 Novell Menu functions (continued) Menu Item and Function Keystrokes Display NDS Tree 1. Press Menu Up or Menu Menus Down until you see: Novell Menu Set the NDS Tree character string (from 0 to 63 characters in length). 2.
  • Page 103 Using the Menu System Table 1.26 Novell Menu functions (continued) Menu Item and Function Keystrokes Display NDS Context 1. Press Menu Up or Menu Menus Down until you see: Novell Menu Set the NDS context string (from 0 to 127 characters in length). The 2.

  • Page 104: Print Menu

    Using the Menu System Print Menu The Print Menu and its available items are described in Table 1.27. Table 1.27 Print Menu Items Menu Description Print Menu Allows you to generate printer reports. Menu Items Description Config Sheet Prints a Configuration Sheet showing the printer's current information and menu settings.
  • Page 105 Using the Menu System Table 1.28 Print Menu functions Menu Item and Function Keystrokes Display Config Sheet 1. Press Menu Up or Menu Menus Down until you see: Test Menu Print a Configuration Sheet showing the printer's current information and 2.
  • Page 106 Using the Menu System Table 1.28 Print Menu functions Menu Item and Function Keystrokes Display PCL Font List 1. Press Menu Up or Menu Menus Down until you see: Test Menu Print a list of PCL fonts currently loaded. 2. Press Item Up or Item Test Menu Down...
  • Page 107 Using the Menu System Table 1.28 Print Menu functions Menu Item and Function Keystrokes Display Test Print 1. Press Menu Up or Menu Menus Down until you see: Test Menu Print a two page “test pattern” for analysis of print quality over the entire 2.
  • Page 108 Using the Menu System Table 1.28 Print Menu functions Menu Item and Function Keystrokes Display Hex Mode 1. Press Menu Up or Menu Menus Down until you see: Test Menu Set to print output as hexadecimal codes instead of normal print data. 2.

  • Page 109: Reset Menu

    Using the Menu System Reset Menu The Reset Menu (which only appears in the Main Menu if the printer is powered on while simultaneously holding down the Online and Enter keys) and its available items are described in Table 1.29. Table 1.29 Reset Menu Items Menu Description...
  • Page 110 Using the Menu System Table 1.30 Reset Menu functions Menu Item and Function Keystrokes Display Factory Defaults 1. Press Menu Up or Menu Menus Down until you see: Reset Menu Reset all menus to factory defaults (with the exception of “Language” in 2.
  • Page 111 Using the Menu System Table 1.30 Reset Menu functions (continued) Menu Item and Function Keystrokes Display Demo Mode 1. Press Menu Up or Menu Menus Down until you see: Reset Menu Place the printer in the demo mode. The available values are: 2.
  • Page 112 Using the Menu System Table 1.30 Reset Menu functions (continued) Menu Item and Function Keystrokes Display Delete All Jobs 1. Press Menu Up or Menu Menus Down until you see: Reset Menu Delete all Secure jobs from the hard disk. The available values are: 2.
  • Page 113 Using the Menu System Table 1.30 Reset Menu functions (continued) Menu Item and Function Keystrokes Display Disk Format 1. Press Menu Up or Menu Menus Down until you see: Reset Menu Format the Hard Disk Drive. The available values are: 2.

  • Page 114: Automatic Tray Switching

    Automatic Tray Switching Automatic Tray Switching Automatic tray switching, available for both PCL and PostScript jobs, enables you to group two or more input trays together into one logical tray, and in a specific order in which the trays will be searched to satisfy an input request.
  • Page 115 Automatic Tray Switching Tray switching is made possible via the Tray Sequence item in the Control Panel’s Tray Menu. It enables grouping of Trays 1 and 2 in the printer, the 50 Sheet Bypass Feeder, and Trays 3, 4 and 5 in the 2,500 Sheet Feeder (if installed) into a variety of sequence combinations.

  • Page 116: Tray Sequence Default

    Automatic Tray Switching Tray Sequence The order in which the printer uses trays depends upon the options installed. Default Table 1.31 Tray Sequence Default Option Tray Sequence Without a High Capacity Feeder, the MBF-1-2 printer follows this sequence With a High Capacity Feeder installed, the MBF-4-5-1-2-3 printer follows this sequence With an Envelope Feeder installed, the...

  • Page 117: Paper Handling Exception Conditions

    Automatic Tray Switching Paper Handling Table 1.32 describes the paper selection process based on fully defined or partially defined paper selection Exception Conditions parameters. A paper request may include one or more of the following parameters: paper tray, paper size, paper type (e.g., plain, letterhead, etc.).
  • Page 118 Automatic Tray Switching The fourth column of Table 1.32 defines which paper size and paper type to use based on fully or partially specified paper selection parameters. After the type and size are determined, the next step is to determine which paper tray to use to satisfy the request.

  • Page 119: Tray Sequence Rules

    Automatic Tray Switching Tray Sequence Rules When you define a Tray Sequence, the printer searches the input trays for the correct size and type of paper for each job that is submitted. • If you do not specify an input tray when sending a job to the printer (e.g., no paper source command is sent, or the paper source is set to “Auto”...
  • Page 120 Automatic Tray Switching • If you include “MBF” in the Tray Sequence setting, a request to feed paper from any other tray in the sequence will be overridden and the printer will attempt to feed paper from the 50 Sheet Bypass Feeder first.

  • Page 121: Tray Sequence Examples

    Automatic Tray Switching Tray Sequence The examples in Table 1.33 discuss conditions and actions that take place when various Tray Sequence settings are Examples used. Table 1.33 Tray Sequence examples Condition Action(s) Taken The Tray Sequence is set to 4-5-1. The printer searches for letter paper in the tray sequence order (4-5-1).

  • Page 122: Paper Size/Type Mismatch

    Automatic Tray Switching Paper Size/Type Paper size/type mismatch occurs when the requested size is not available in the printer. This can be caused by Mismatch running out of paper in a tray that is configured for the requested paper, or by requesting a paper that is not configured in the printer.

  • Page 123: Offsetting Output

    Offsetting Output Offsetting Output The 500 Sheet Face-down Bin supports offsetting output between successive jobs or multiple collated sets of a single job. Offsetting is controlled from the Control Panel (see page 3-46) or via CentreWare DP. The 200 Sheet Face-up Output Bin and the 10-bin Mailbox/ Collator do not support offsetting.
  • Page 124 Offsetting Output • The offset function occurs between successive jobs directed to the Face-down Bin only if the jobs contain data that results in a sheet being printed and delivered to the bin. For example, if a PCL job contains <ESCAPE>E sequences at the beginning of a job and there is no printable data separating these commands, the offset does not occur (even though these escape...

  • Page 125: Using Custom Paper Sizes

    Using Custom Paper Sizes Using Custom Paper Sizes In some cases, it is possible to print using custom (non-standard) paper sizes. The following factors must be considered: • This capability is accessible only from the Multi Bypass Feeder or Envelope Feeder. Non-standard paper sizes cannot be used in regular paper trays.
  • Page 126 Using Custom Paper Sizes If the leading edge width of the non-standard size being used differs from that of the standard size selected in the Custom Setting by more than 1/4 inch, it will not be possible to use the Duplex or Stapler options.
  • Page 127 Using Custom Paper Sizes Table 1.34 Custom Paper Size Examples. Custom Desired Required Steps Paper Size Input Source 8 x 10 in. Multi Bypass 1. In the application, format the page for Letter size paper, setting the Feeder margins to correctly position the image on 8 x 10” paper if overlaid by Letter size paper.

  • Page 128: Using The 10-Bin Mailbox/Collator

    Using the 10-bin Mailbox/Collator Using the 10-bin Mailbox/Collator The 10-bin Mailbox/Collator is an optional output device available for the printer. It handles all supported paper sizes, except A6 and envelopes, in 10 individually addressable bins at up to 100 sheets per bin. Mailbox Sorter There are two different Mailbox/Sorter modes provided by the 10-Bin Collator:...

  • Page 129: Duplex (Two-Sided) Printing

    Duplex (Two-Sided) Printing Duplex (Two-Sided) Printing Once the optional Duplex Module is installed and Duplex printing is enabled in the Control Panel, you can print two-sided (duplex) jobs. Duplex printing can also be enabled from your printer driver. Use only the size paper listed in Table 1.35 for two-sided jobs.

  • Page 130: Print Orientation And Control Panel Settings

    Duplex (Two-Sided) Printing Print Orientation and To ensure that duplex jobs print in the proper orientation, set the Duplex option (in the System Menu) to the Control Panel appropriate setting (see page 1-39). The Duplex settings Settings for both PCL and PostScript are: Duplex = Off Duplex = Short Edge, or Duplex = Long Edge...

  • Page 131: Using The Finisher

    Using the Finisher Using the Finisher Features The finisher option can be installed only on console versions of the printer (i.e., versions which have the 2,500 Sheet Feeder). It has three output bins with a total maximum capacity of 2,000 unstapled sheets, up to 667 unstapled sheets per bin.
  • Page 132 Using the Finisher The finisher has an elevator that positions one of the three output bins to receive output from the compiler bin. The finisher home position is when Bin 2 receives output from the compiler bin. Finisher bin selection is made from the System Menu at the User Interface, via PCL commands or from printer drivers.

  • Page 133: Output Destination

    Using the Finisher Output Destination With a finisher installed, the user may select the following output destinations: Face-down Bin, Face-up Bin, Finisher Bin 1, Finisher Bin 2, and Finisher Bin 3. Output destination can be set via the System Menu at the UI or by PCL and PJL commands.
  • Page 134 Using the Finisher Safety Limitation When Finisher Bin 3 is selected, the bins are raised to the highest position. In the interest of safety, they will only remain in this position for one minute following the last page delivered to bin 3. After one minute, the bins are lowered to align bin 2 with the output paper path.

  • Page 135: Bin Capacity

    Using the Finisher Bin Capacity Each finisher Bin is capable of stacking up to 667 sheets of 20 lb. paper for long edge feed (LEF) paper sizes and 333 sheets for short edge feed (SEF) paper sizes. The maximum stack height is decreased when stapled sets are delivered to each bin, since stapled sets affect the stability of the output stack.

  • Page 136: Stapling Positions

    Using the Finisher Stapling Positions Stapling positions are set in the System Menu at the User Interface (See Chapter 1 of the System Administrator Guide) or by PJL commands. (See Table 2.4 on page B-7 and Table 2.5 on page B-8.) Letter, Statement, B5-JIS and Executive Paper Figure 1.3 illustrates the approximate position of staples for Letter, Statement, B5-JIS and Executive paper in...
  • Page 137 Using the Finisher A4 Paper Figure 1.4 illustrates the approximate position of staples for A4 paper in Portrait, Landscape, and Inverse Landscape Modes based upon the stapling position indicated in the left hand column. Figure 1.4 Stapling positions for A4 paper Stapling Inverse Portrait...
  • Page 138 Using the Finisher A5 Paper Figure 1.5 illustrates the approximate position of staples for A5 paper in Portrait, Landscape, and Inverse Landscape Modes based upon the stapling position indicated in the left hand column. Figure 1.5 Stapling positions for A5 paper Stapling Inverse Portrait...
  • Page 139 Using the Finisher A3 Paper Figure 1.6 illustrates the approximate position of staples for A3 paper in Portrait, Landscape, and Inverse Landscape Modes based upon the UI parameters indicated in the left hand column. Figure 1.6 Stapling positions for A3 paper Stapling Inverse Portrait...
  • Page 140 Using the Finisher Ledger, B4-JIS, Legal and Folio Paper Figure 1.7 illustrates the approximate position of staples for Ledger, B4-JIS, Legal and Folio paper in Portrait, Landscape, and Inverse Landscape Modes based upon the UI parameters indicated in the left hand column. Figure 1.7 Stapling positions for Ledger, B4-JIS, Legal and Folio paper Stapling...

  • Page 141: Job Offsetting

    Using the Finisher Job Offsetting The finisher, like the Face-down Bin, supports offsetting output between successive jobs or multiple collated sets of a single job. A system parameter configures the offset function to OFF (no offset), or ON (toggle offset portion of sequential jobs or multiple collated sets of a single job.) Job offset is a system function that cannot be configured by the driver.

  • Page 142: Output Timeout

    Using the Finisher Output Timeout Table 1.37 defines printer operation, based upon the Output Timeout setting, when the requested finisher bin is full. The Output Timeout setting can be selected from the System Menu. If the Output Timeout setting allows printed output to be redirected to an alternative bin, that bin is used until the original output bin again becomes available.

  • Page 143: Paper Output Exception Conditions

    Using the Finisher Paper Output It is possible to send a combination of commands to select an output destination or feature that cannot be processed Exception Conditions by the printer. Table 1.38 describes printer operations when these exceptions occur. Table 1.38 Paper output exception conditions Condition Printer Operation Stapling is selected without the finisher...
  • Page 144 Using the Finisher 1-136 System Administrator Guide...

  • Page 145: Chapter 2 Managing Printer Usage

    Managing Printer Usage Using CentreWare DP ............2-2 CentreWare Internet Services ..........2-4 PCL Emulation Printer Driver ..........2-5 PostScript Printer Drivers ............ 2-6 Driver Features ..............2-7 Base Printer Fonts .............. 2-9 PostScript Fonts ............... 2-10 Chapter 2: Managing Printer Usage...

  • Page 146: Using Centreware Dp

    Using CentreWare DP Using CentreWare DP CentreWare DP is easy-to-use printer management software. Through the ease of point-and-click navigation, you can install, connect, and configure the printer on a network, quickly and easily. CentreWare DP provides network administrators with simplified setup procedures and effortless management of networked printers.
  • Page 147 Using CentreWare DP Centreware Sun OS/Solaris Services are also available to allow you to set up queues and also contain your printer Drivers for Sun OS/Solaris. All the CentreWare software and documentation is on your Client Services Software CD. Chapter 2: Managing Printer Usage...

  • Page 148: Centreware Internet Services

    To use the MaiLinx Mail Send and Receive capability, you will need to establish a mail account for the printer and may need to install and configure the Xerox Mail Port Monitor. See the Technical Information Guide, the CentreWare Internet Services User Guide, and on-line help for more information on the operation and use of CentreWare Internet Services.

  • Page 149: Pcl Emulation Printer Driver

    PCL Emulation Printer Driver PCL Emulation Printer Driver The printer supports the PCL printer drivers listed in Table 2.2. To take full advantage of all the printer's features when printing PCL jobs, install the appropriate PCL emulation printer driver(s). Table 2.2 PCL Emulation printer drivers Environment Printer Driver...

  • Page 150: Postscript Printer Drivers

    PostScript Printer Drivers PostScript Printer Drivers The printer supports the PostScript drivers listed in Table 2.3. To take full advantage of all the printer's features when printing PostScript jobs, install the appropriate printer driver(s). Table 2.3 PostScript printer drivers Environment Printer Driver Windows Windows 95/98...

  • Page 151: Driver Features

    Driver Features Driver Features Printer drivers will support the following standard features: • Input tray/Output bin selection • Duplex selection • Paper size, orientation and media • Number of copies • Collating Table 2.4 on page 2-8 lists a general overview of features supported by the printer drivers.
  • Page 152 Driver Features Table 2.4 Printer driver features Feature Secure Proof Cover Edge- Water- N-Up Overlay Duplex Driver Printing Printing Sheets to-Edge mark PCL 5e Windows 95/98 Windows NT 4.0 PCL 6 Windows 95/98 Windows NT 4.0 PostScript Windows 95/98 Windows NT 4.0 MAC PS OS/2 PS UNIX PS...

  • Page 153: Base Printer Fonts

    Base Printer Fonts Base Printer Fonts The printer is equipped with resident fonts (see Table 2.5) that can be used for PCL jobs: • 10 TrueType scalable typefaces • 35 Intellifont scalable typefaces • One Bitmap typeface (Line Printer) Table 2.5 Base printer fonts TrueType Fonts Intellifonts...

  • Page 154: Postscript Fonts

    PostScript Fonts PostScript Fonts There are 39 resident PostScript fonts available for printing PostScript jobs (as shown in Table 2.6). Table 2.6 PostScript fonts AvantGarde-Book Helvetica Palatino-Bold AvantGarde-BookOblique Helvetica-Bold Palatino-BoldItalic AvantGarde-Demi Helvetica-BoldOblique Palatino-Italic AvantGarde-DemiOblique Helvetica-Condensed Palatino-Roman Bookman-Demi Helvetica-Condensed-Bold Symbol Bookman-DemiItalic Helvetica-Condensed-BoldOblique Times-Bold Bookman-Light...

  • Page 155: Chapter 3 Using The Hard Disk Drive And Flash Memory

    Using the Hard Disk Drive and Flash Memory Hard Drive and Flash Memory Considerations ....3-2 Disk Initialization ............3-2 Flash Initialization ............3-2 Downloading Fonts, Forms and Macros ......3-3 Font Download Utility ............. 3-3 PCL 5e Driver ..............3-4 FSDOWNLOAD Command ..........

  • Page 156: Hard Drive And Flash Memory Considerations

    Hard Drive and Flash Memory Considerations Hard Drive and Flash Memory Considerations If you install the optional hard drive in the printer, it will significantly increase the amount of memory available for processing jobs and storing downloaded information (such as fonts, forms, overlays (macros) and secure jobs). The hard disk is used for the following: •...

  • Page 157: Downloading Fonts, Forms And Macros

    Downloading Fonts, Forms and Macros Downloading Fonts, Forms and Macros The printer has a total of 35 Intellifonts, 35 PostScript Type 1, 10 TrueType, and 1 bitmap fonts. Additional fonts can be downloaded to the printer with the Font download Utility, the PCL 5e driver, or PJL commands.

  • Page 158: Pcl 5E Driver

    Downloading Fonts, Forms and Macros PCL 5e Driver The printer drivers provide you with the ability to download fonts and PCL 5e macros to the printer. Fonts, forms and macros can be downloaded to printer memory, to the optional hard drive or to optional flash memory via drivers.

  • Page 159: Fsdownload Command

    Downloading Fonts, Forms and Macros FSDOWNLOAD The FSDOWNLOAD command is used to download fonts or macros to the printer’s file system. If a file with the Command same name exists, the downloaded file overwrites it. Syntax @PJL FSDOWNLOAD FORMAT:BINARY [SIZE=int] [NAME = “pathname”] [<CR>] <LF><binary data><ESC>%-12345X Parameters Parameter...
  • Page 160 Downloading Fonts, Forms and Macros The following is a sequence of commands that can be sent to the printer to download a macro to the disk. In this example, the macro is named “a_macro.” <ESC>%-12345X @PJL<CR><LF> @PJL FSDOWNLOAD FORMAT:BINARY NAME =”0:\pcl\macros\a_macro” SIZE=29<CR><LF> <ESC>*p900x1500YThis is the macro <ESC>%-12345X In this example: •...
  • Page 161 Downloading Fonts, Forms and Macros The following is a sequence of commands that can be sent to the printer to download a font to the disk. <ESC>%-12345X @PJL<CR><LF> @PJL FSDOWNLOAD FORMAT:BINARY NAME =”0:\pcl\fonts\font1” SIZE=XX<CR><LF> <binary data><ESC>%-12345X In this example: • <ESC>%-12345X is the PJL UEL command which starts this sequence.

  • Page 162: Fsdelete Command

    Downloading Fonts, Forms and Macros FSDELETE Command The FSDELETE command is used to delete files from the printer’s file system. Syntax @PJL FSDELETE NAME = “pathname” [<CR>] <LF> Parameters Parameter Functional Range Default NAME=”pathname” ASCII 01 thru 255 NAME = “pathname”...

  • Page 163: Using The Hard Disk Drive For Secure And Proof Jobs

    Using the Hard Disk Drive for Secure and Proof Jobs Using the Hard Disk Drive for Secure and Proof Jobs Secure, collated copy, and proof jobs that have been submitted to the printer are stored in PCL or PostScript format on the Hard Disk Drive. These secure and proof jobs can be printed (or deleted) through the Password Menu where you enter the 4-digit password for the job or jobs to be printed.
  • Page 164 Using the Hard Disk Drive for Secure and Proof Jobs Job names can be up to 16 alphanumeric characters and passwords must contain four numeric characters (0-7). The printer assigns a default job name if no name or a name with a syntax error is used. The job name is displayed on the Control Panel Password menu when the associated password is entered.

  • Page 165: Creating Proof Jobs

    Using the Hard Disk Drive for Secure and Proof Jobs Creating Proof Jobs Proof printing lets you print a single copy of a multiple copy job. You assign a password and copy count at your workstation or computer before printing. The first set is printed immediately.
  • Page 166 Using the Hard Disk Drive for Secure and Proof Jobs The job name is limited to 16 alphanumeric characters in the range ASCII 30 through ASCII 255, <SP> and <HT>. The password must contain four numeric characters in the range ASCII 48 through ASCII 55. The printer assigns a default job name if no name or a name with a syntax error is called out.

  • Page 167: Printing Or Deleting Secure Or Proof Jobs

    Using the Hard Disk Drive for Secure and Proof Jobs Printing or Deleting Secure or proof jobs may be printed or deleted by using the Password Menu. See page 1-17. They may also be Secure or Proof Jobs deleted by using the Delete Jobs function. See page 1-101. Collated set jobs can be created in the same manner as proof or secure jobs by using the “Select Collated Sets”...
  • Page 168 Using the Hard Disk Drive for Secure and Proof Jobs 3-14 System Administrator Guide...

  • Page 169: Chapter 4 Maintaining The Printer

    Maintaining the Printer Replacing the Laser Print Cartridge ........4-2 Standard Configuration ..........4-3 Duplex Configuration ............. 4-6 Installing the Maintenance Kit ........... 4-9 Cleaning the Printer ............4-21 Exterior Cleaning ............4-22 Interior Cleaning ............4-23 Chapter 4: Maintaining the Printer...

  • Page 170: Replacing The Laser Print Cartridge

    Replacing the Laser Print Cartridge Replacing the Laser Print Cartridge This section describes how to replace the printer Laser Print Cartridge in both a standard configuration printer and a printer with a Duplex Module attached. • Do not expose the Laser Print Cartridge to direct sunlight or artificial light for more than 15 minutes.

  • Page 171: Standard Configuration

    Replacing the Laser Print Cartridge Standard Follow this procedure to replace the Laser Print Cartridge on a standard configuration printer. Configuration Open Door A. Open the front cover (which is spring loaded; you must hold it open or it will shut). Remove the Laser Print Cartridge.
  • Page 172 Replacing the Laser Print Cartridge Remove the new Laser Print Cartridge from its package and pull out the protective paper sheet from the drum shutter. Hold the Laser Print Cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside. Hold the amber handle with one hand and gently push the Laser Print Cartridge all the way into the printer.
  • Page 173 Replacing the Laser Print Cartridge Gently pull the sealing tape straight out in the direction of the arrow. If the tape is pulled out at an angle, it may break. Close the front cover and Door A. When closing Door A, follow the instruction label on the door for the correct location at which to push the door closed.

  • Page 174: Duplex Configuration

    Replacing the Laser Print Cartridge Duplex Configuration Follow this procedure to replace the Laser Print Cartridge on a printer with the Duplex Module installed. Open the Duplex Module by pulling on its latch. Open Door A. Open the front cover (which is spring loaded; you must hold it open or it will shut).
  • Page 175 Replacing the Laser Print Cartridge Remove the Laser Print Cartridge. Gently slide it out with the amber handle and then lift it with the top handle. Wrap the used Laser Print Cartridge in its original packing and return it as per directions in the packaging. Remove the new Laser Print Cartridge from its package and pull out the protective paper sheet from the drum shutter.
  • Page 176 Replacing the Laser Print Cartridge Gently pull the sealing tape straight out in the direction of the arrow. If the tape is pulled out at an angle, it may break. Close the front cover and Door A. When closing Door A, follow the instruction label on the door for the correct location at which to push the door closed.

  • Page 177: Installing The Maintenance Kit

    Installing the Maintenance Kit Installing the Maintenance Kit The Maintenance Kit is comprised of these items: • Fuser Cartridge • Bias Transfer Roll (BTR) • 15 feedrolls (three for each paper input tray) The Fuser Cartridge, feedrolls and BTR have expected useful lives of 300,000 impressions.

  • Page 178: Replacing The Maintenance Kit

    Installing the Maintenance Kit Replacing the These instructions are also packaged with the kit. Maintenance Kit Power OFF the printer. Disconnect the GFI power cord from the printer. While the printer is cooling, unpack the Maintenance Kit and gather its parts: Cleaning Pad Feedrolls (15) BTR (Bias Transfer Roll)
  • Page 179 Installing the Maintenance Kit Open Door A. Open the front cover. Loosen the two locking screws by turning them counterclockwise. You cannot remove the screws completely. Pull out the amber rings. Chapter 4: Maintaining the Printer 4-11...
  • Page 180 Installing the Maintenance Kit Pull out the Fuser Cartridge by the two rings. Remove the new Fuser Cartridge from its packaging and, holding it by the two rings, push it into the printer. Push in the amber rings. Peel the labels off the left and right ends of the Fuser Cartridge to expose the silver screws underneath.
  • Page 181 Installing the Maintenance Kit Using a medium size coin turn the silver screws on the left and right ends of the Fuser Cartridge counterclockwise. Remove the screws and set them aside. You do not need the screws any longer. Tighten the two amber screws by turning them clockwise. Unlock the BTR by lifting up its handles.
  • Page 182 Installing the Maintenance Kit Remove the BTR. Unpack and insert a new BTR, pressing down to hold the roller in place. Be very careful NOT to touch the rubber roller. Lock the BTR in place by pushing the handles. Close the front cover and Door A. When closing Door A, do not use the latch on the door.
  • Page 183 Installing the Maintenance Kit Remove paper input Trays 1, 2 and 3 and pull out Trays 4 and 5. Make sure trays 4 and 5 are all the way out. Do not place the trays on carpet; place them on a hard surface.
  • Page 184 Installing the Maintenance Kit Pull down the cover to expose the upper two feedrolls. Replace the upper two feedrolls. For a tabletop configuration printer, complete the procedure by repeating Steps 21 through 25 for Tray 2, then skip to Step 32. For a console configuration printer, repeat Steps 21 through 25 for Trays 2 and 3, then continue with Step 26.
  • Page 185 Installing the Maintenance Kit Close Door C. Replace the third feedroll for Tray 4. Slide the cover open to expose the three feedrolls for Tray 5. Chapter 4: Maintaining the Printer 4-17...
  • Page 186 Installing the Maintenance Kit Replace the three feedrolls. (Refer to Step 21 on page 4-15 if necessary.) Replace and close all paper input trays. Reattach the power cord to the printer. To reset the Maintenance Kit counter: • Power OFF the printer. •...

  • Page 187: Adding Staples To The Finisher

    Installing the Maintenance Kit Adding Staples to the The printer will pause during a stapling job when the staple cartridge is empty. Follow these steps to place a new Finisher staple cartridge into the finisher. Open the access door on the side of the finisher. Staple replacement and jam clearance instructions are also displayed on the panel behind the access door.
  • Page 188 Installing the Maintenance Kit Slide a new set of staples into the cartridge and pull the tab to release the packaging. Make sure the arrows on the package of staples face up. Slide the full Staple Cartridge into the finisher until it snaps into place.

  • Page 189: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer Cleaning the exterior and interior of the printer as described in this section will help keep your printer in optimum working condition. Use only water or mild detergent on exterior surfaces. Do not use cleaning alcohol or other volatile substances that may discolor, crack or deform the printer casing.

  • Page 190: Exterior Cleaning

    Cleaning the Printer Exterior Cleaning Clean the exterior of the printer about once a month, using a soft, slightly damp cloth (see Figure 4.1 below). For stubborn stains, soak the cloth in a mild detergent solution before cleaning. Always finish by wiping the printer again with a soft, dry cloth.

  • Page 191: Interior Cleaning

    Cleaning the Printer Interior Cleaning After removing a paper jam or replacing the Laser Print Cartridge, remove any paper scraps and wipe off paper dust with a dry, clean cloth (as shown in Figure 4.2). Figure 4.2 Cleaning the interior of the printer Chapter 4: Maintaining the Printer 4-23...
  • Page 192 Cleaning the Printer 4-24 System Administrator Guide...

  • Page 193: Chapter 5 Troubleshooting

    Troubleshooting Printer Operation Problems ..........5-2 Control Panel Messages ............. 5-5 Memory Board (DIMM) Locations ........5-29 Paper Jams ..............5-32 What Causes a Paper Jam? ........... 5-32 Clearing Paper Jams ............. 5-32 Clearing Area A (Without Duplex Module) ....5-33 Clearing Area A (With Duplex Module) ......

  • Page 194: Printer Operation Problems

    Printer Operation Problems Printer Operation Problems Consult Table 5.1 for corrective actions when the printer will not print or when the printed output is not what you expect. Table 5.1 Printer operation problems Problem Action The printer will not print 1.
  • Page 195 Printer Operation Problems Table 5.1 Printer operation problems Problem Action A printed page does not 1. Make certain that the software application you are using to create your look like it should. print job is configured properly. Refer to your software documentation. 2.
  • Page 196 Printer Operation Problems Table 5.1 Printer operation problems Problem Action A PostScript or PCL job For a PostScript job, do the following. fails to print. • Check that you are using a PostScript printer driver. • For a PostScript job, set the Print PS Errors item in the System Menu to and re-send the job.

  • Page 197: Control Panel Messages

    Control Panel Messages Control Panel Messages Listed in Table 5.2 are Control Panel messages that either: • Cause the printer to stop printing, or • Require the user to call for service. Also included in Table 5.2 are common, non-error messages you are likely to see.
  • Page 198 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action † A fault condition has occurred. Power OFF and Power ON the printer. If this 0001 -PWPM code appears again at Power ON, contact your Customer Support Center. †...
  • Page 199 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action † A fault condition has occurred. Power OFF and Power ON the printer. If this 0006 -COMM code appears again at Power ON, contact your Customer Support Center. †...
  • Page 200 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action † A fault condition has occurred in DIMM 2. 0102 -DIMM2 † Appears in the upper left 1. Power OFF the printer. corner of the display. 2.
  • Page 201 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action † A fault condition has occurred in the Serial interface. Power OFF the printer 3000 -Serial and reseat the interface card. Power ON the printer. If this code appears †...
  • Page 202 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action The Stapler cartridge is not in position. Verify that the Stapler cartridge has Check been installed. and that it contains staples. Staple Cartridge The Laser Print Cartridge is not seated correctly. Reseat the Laser Print Check Toner Cartridge.
  • Page 203 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action A paper jam has occurred in Areas A and B. Use one of the following Clear Area A,B procedures to clear Area A: Reset Tray 2 •...
  • Page 204 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action The Finisher compiler tray (Area H) safety switch is on. Remove the obstacle Clear Area H from Area H. Finisher cover H is not closed entirely, or the Compiler cover safety switch is Close Cover H open or the cover switch is open.
  • Page 205 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action This Reset Menu selection allows you to delete secure or proof jobs from the Delete Jobs hard disk. Press Item Up or Item Down to toggle between No.
  • Page 206 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action This message appears when using the Password Menu. From this menu, the Enter Password Job Menu can be accessed in order to release jobs for printing. Enter a valid 4 _xxx digit password using the Control Panel keys.
  • Page 207 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action Finisher stacker upper limit switch problem. Power OFF and ON the printer. Fin Fail H5-85 Power OFf/On Finisher stacker lower limit switch problem. Power OFF and ON the printer. Fin Fail H5-86 Power Off/On Displayed when Flash Memory error is found.
  • Page 208 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action This message appears for a few seconds while the printer is initializing. Initializing... The printer is initializing the flash memory. Initializing… Flash Memory The printer cannot feed from Tray 1. Make sure Tray 1 is properly inserted in Insert Tray 1 the printer.
  • Page 209 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action Nonvolatile Memory (NVM) has failed on the print engine (also called the IOT NVM Fail IOT—Image Output Terminal). Printing cannot resume. Power OFF and ON Power Off/On the printer.
  • Page 210 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action This message appears on two lines. the top line contains the input tray name Load <tray> (e.g., Tray 1-5, Any Tray, MBF, or Envelope Feeder). The bottom line contains <size>...
  • Page 211 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action The 10-bin Mailbox/Collator has failed. Printing to the 10-bin Mailbox/ Mailbox Failure Collator cannot continue. You can, however, send output to the standard Power Off/On output bin.
  • Page 212 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action The printer motor has failed; printing cannot resume. Power OFF and ON the Motor Failure printer. If the problem persists, contact your Customer Support Center. Power Off/On Nonvolatile memory on the printer controller has failed and printing cannot NV Memory Failure...
  • Page 213 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action A paper jam has occurred in Areas A and B. Open Doors A and B and remove Paper Jam jammed paper. Refer to “Clearing Paper Jams” (page 5-32) and the Clear Areas A,B procedures“Clearing Area A (Without Duplex Module)”...
  • Page 214 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action A paper jam has occurred in Area E. Open Door E and remove jammed Paper Jam paper. See“Clearing Area E” (page 5-39). Clear Area E A paper jam has occurred in Area F.
  • Page 215 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action The printer has set itself to lower power mode (Power Saver is on). As soon as Power Saver On it receives the next print job, the printer leaves power saver mode. This message appears when there are no secure jobs in the job queue.
  • Page 216 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action The MBF is being used. Processing... A list of the Control Panel menu structure is being printed. Processing... Menu Map A PCL Font List is being printed. Processing...
  • Page 217 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action Finisher Bin 3 is full. Remove the output from Bin 3 Remove Output Finisher Bin 3 All three Finisher bins are full. Remove the output from all three bins. Remove Output From Finisher The Mailbox 1 output bin is full.
  • Page 218 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action The Mailbox 9 output bin is full. Printing cannot continue. Remove the Remove Output output from the Mailbox 9 output bin. From Mailbox 9 The Mailbox 10 output bin is full. Printing cannot continue. Remove the Remove Output output from the Mailbox 10 output bin.
  • Page 219 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action The Staple Head did not switch ON within the specified time. Power OFF and Stapl Fail H5-92 ON the printer. Power Off/On The Stapler Failed in the Front Corner position. Power OFF and ON the Stapl Fail H5-93 printer.
  • Page 220 Control Panel Messages Table 5.2 Control Panel messages and corrective actions (continued) Message Description/Corrective Action This tray is no longer being used to print because it is empty. Refill the tray if Tray 4 Empty it is to be used again. This tray is no longer being used to print because it is empty.

  • Page 221: Memory Board (Dimm) Locations

    Control Panel Messages Memory Board Figure 5.1 illustrates the location of memory boards (DIMMs) on the printer’s Controller Board. (DIMM) Locations Figure 5.1 Memory Board (DIMM) locations DIMM 3 DIMM 1 DIMM 2 Chapter 5: Troubleshooting 5-29...

  • Page 222: Diagnostic Led Flash Sequences

    Diagnostic LED Flash Sequences Diagnostic LED Flash Sequences When the printer is powered ON, a sequence of self test diagnostics are run. Some failures that are detected in these tests are identified by a flashing sequence indicated on the system controller diagnostic LED located on the Controller Board at the rear of the printer (see Figure 1.1 on page 1-6).
  • Page 223 Diagnostic LED Flash Sequences Table 5.3 Diagnostic LED flash sequences (continued) Flash Sequence Description/Corrective Action 5 flashes — 1 second — 5 flashes…etc. Resolution enhancement self-test fault. Contact your Customer Support Center. 6 flashes — 1 second — 6 flashes…etc. Communications ports internal loopback test fault.

  • Page 224: Paper Jams

    Paper Jams Paper Jams Your printer has been designed to provide reliable, trouble-free operation. However, you may experience an occasional paper jam. When the printer detects a misfeed or a paper jam, the printing process is halted and a Control Panel message is displayed.

  • Page 225: Clearing Area A (Without Duplex Module)

    Paper Jams Clearing Area A Follow the procedure below to clear a paper jam from Area A when the Control Panel display reads Cl ear (Without Duplex and the printer does not have the Duplex Are a A Module) Module installed. Remove the Face-up Bin by lifting it up and out.
  • Page 226 Paper Jams If the paper is jammed in the Fuser area, remove it carefully without touching the Fuser. If it becomes difficult to pull out the paper, locate the green knob— at the same time, press it in and turn it until the paper is adequately out and easy to pull.

  • Page 227: Clearing Area A (With Duplex Module)

    Paper Jams Clearing Area A (With Follow the procedure below to clear a paper jam from Area A when the Control Panel display reads Cle ar Duplex Module) and there is a Duplex Module installed on the Are a A printer.
  • Page 228 Paper Jams If the paper is jammed in the Fuser area, remove it carefully without touching the Fuser. If it becomes difficult to pull out the paper, locate the green knob— at the same time, press it in and turn it until the paper is adequately out and easy to pull.

  • Page 229: Clearing Area B

    Paper Jams Clearing Area B Follow the procedure below to clear a paper jam from Area B of the printer when the Control Panel display reads Cle ar Are a B Open Door B and remove any jammed paper. For easier access to Door B, you can fold up the 50 Sheet Bypass Feeder (shown at left) or pull out the Envelope Feeder (if installed).

  • Page 230: Clearing Area D

    Paper Jams Clearing Area D Follow the procedure below to clear a paper jam from Area D (Mailbox/Collator) when the Control Panel display reads Cl ear Are a D Open Door D. Remove any jammed paper. Close Door D. 5-38 System Administrator Guide...

  • Page 231: Clearing Area E

    Paper Jams Clearing Area E Follow the procedure below when the Control Panel display reads: Paper Jam Clear Area E Lift the plastic roll cover under the paper transport, using the tab as indicated. Remove any paper under the roll cover.

  • Page 232: Clearing Area G

    Paper Jams Clearing Area G Follow the procedure below when the Control Panel display reads: Paper Jam Clear Area Raise the cover of the Door G and remove any jammed paper. Close Door G when you are finished. Clearing Area H Follow the procedure below when the Control Panel display reads: Paper Jam Clear Area...

  • Page 233: Clearing Tray 5

    Paper Jams Clearing Tray 5 Follow the procedure below to clear a paper jam from Tray 5 of the 2,500 Sheet Feeder when the Control Panel display reads Re set Tra y 5 Open Door C and remove any jammed paper. Then close Door C.

  • Page 234: Clearing The Duplex Module

    Paper Jams Clearing the Duplex Follow the procedure below to clear a paper jam from the Duplex Module when the Control Panel display reads Module Cle ar Dup lx Unit Open the Duplex Module. Open the inside cover of the Duplex Module. Remove any jammed paper in the direction of the arrow.

  • Page 235: Print Quality Problems

    Print Quality Problems Print Quality Problems Table 5.4 lists common print quality problems, the possible cause, and recommended actions. Table 5.4 Print quality problems Problem Possible Cause(s) Corrective Action(s) Light/faint prints Toner Saver mode. Turn off Toner Saver. Overall image is lighter Toner level low/empty.
  • Page 236 Print Quality Problems Table 5.4 Print quality problems (continued) Problem Possible Cause(s) Corrective Action(s) Blank Prints If just installed, the Laser Print Remove the tape insert. Cartridge insert (tape) may still Entire printed page is be in place. blank with no visible print.
  • Page 237 Print Quality Problems Table 5.4 Print quality problems (continued) Problem Possible Cause(s) Corrective Action(s) Spot deletions Damp paper stock. Replace the paper stock. Areas of the print are Defective Laser Print Cartridge, or Replace the Laser Print Cartridge. extremely light or the cartridge is at its end of life.
  • Page 238 Print Quality Problems Table 5.4 Print quality problems (continued) Problem Possible Cause(s) Corrective Action(s) Horizontal line Defective paper stock, creases, Replace the paper stock. folds, etc. deletions Localized print deletions appearing as bands running across the page perpendicular to the direction of paper movement.
  • Page 239 Print Quality Problems Table 5.4 Print quality problems (continued) Problem Possible Cause(s) Corrective Action(s) Repetitive horizontal Contaminated paper path. Print several blank sheets of paper to remove any toner accumulations. dark streaks Black lines running Defective Laser Print Cartridge, or Replace the Laser Print Cartridge.
  • Page 240 Print Quality Problems Table 5.4 Print quality problems (continued) Problem Possible Cause(s) Corrective Action(s) Unfused or partially Damp paper stock. Replace paper stock. fused image Heavy or unusual paper stock. Use only approved paper/media. Refer to The printed image is not the User Guide.
  • Page 241 Print Quality Problems Table 5.4 Print quality problems (continued) Problem Possible Cause(s) Corrective Action(s) Blurred prints Poor paper condition. Inspect/replace the paper stock. Image is blurred at the Paper is damp. Replace the paper stock. edges Random deletions Poor paper condition. Inspect/replace the paper stock.
  • Page 242 Print Quality Problems Table 5.4 Print quality problems (continued) Problem Possible Cause(s) Corrective Action(s) Grainy Graphics The printer tried to print a Refer to the User Guide for memory complex graphic image with requirements. A graphic image is inadequate memory. coarse or grainy (like a brick or checkerboard pattern) rather than a...
  • Page 243 Installing and Removing Printer Options Precautions ............... 6-3 2,500 Sheet Feeder ............6-4 Installing ................ 6-4 Removing ............... 6-7 Duplex Module ..............6-9 Installing ................ 6-9 Removing ..............6-14 10-bin Mailbox/Collator ..........6-18 Installing (Console Configuration) ......... 6-18 Removing (Console Configuration) ........ 6-22 Installing (Tabletop Configuration) .......
  • Page 244 Installing and Removing Printer Options Memory Modules ............. 6-40 Installing ..............6-41 Removing ..............6-43 Interface Cards ..............6-45 Installing ..............6-45 Removing ..............6-49 Finisher ................6-51 Installing ..............6-51 Removing ..............6-59 System Administrator Guide...

  • Page 245: Precautions

    Precautions Precautions Printer options are easy to install, however before you attempt to install (or remove) any printer options, please read and observe the following precautions. • TWO PEOPLE ARE REQUIRED WHEN LIFTING OR CARRYING THE PRINTER: The weight of the main unit without paper cassette, consumables, and paper is about 99 lbs.

  • Page 246: 2,500 Sheet Feeder

    2,500 Sheet Feeder 2,500 Sheet Feeder This section contains two sets of instructions: • “Installing” (below) • “Removing” (page 6-7) Installing If a 10-bin Mailbox/Collator is installed, remove it before installing the 2,500 Sheet Feeder. See page 6-29 for removal instructions.

  • Page 247: Chapter 6 Installing And Removing Printer Options

    2,500 Sheet Feeder Unpack the 2,500 Sheet Feeder. Set aside the pair of mounting brackets and screws to be used in Step 8 on page C-6. Lock the two front wheels. Remove all packing tape and the plastic from around the connecting cord, and make sure that the connecting cord is in the side notch.

  • Page 248: 2,500 Sheet Feeder

    2,500 Sheet Feeder Remove Tray 2 from the printer by pulling it out all the way, then lifting it up and out of the printer. Repeat for Tray 3 in the 2,500 Sheet Feeder. Attach the left and right mounting brackets, securing them with the supplied screws.

  • Page 249: Installing

    2,500 Sheet Feeder Removing Power OFF the printer. Disconnect the GFI power cord from the printer. Disconnect the connector cord from the printer. Remove Tray 2 from the printer by pulling it out all the way, then lifting it up and out of the printer. Repeat for Tray 3 in the HCF.
  • Page 250 2,500 Sheet Feeder Loosen the screws and remove the left and right mounting brackets. Reinsert the paper trays. With two people, lift away the printer from the HCF. Reattach the GFI power cord to the printer. Power ON the printer. Print a Configuration Sheet (see page 3-91) and confirm that Trays 3, 4 and 5 no longer appear in the upper right section of the Configuration Sheet...

  • Page 251: Duplex Module

    Duplex Module Duplex Module This section contains two sets of instructions: • “Installing” (page 6-9) • “Removing” (page 6-14) Installing Follow the procedure below to install the Duplex Module onto a printer that is already in service. If installing onto a printer that has not been set up with the Face-up Bin and powered ON, start with Step 7 on page C-13.
  • Page 252 Duplex Module Detach the Face-up Bin from the connecting plate. Remove the mounting bracket from the printer. Gather the Face-up Bin holder, support bracket and screws from the original printer packaging. Unpack the Duplex Module and remove any packing material. 6-10 System Administrator Guide...
  • Page 253 Duplex Module With both hands, position the Duplex Module at the printer, placing the smaller hooks over the mounting pins on both sides. After engaging the closest hook and pin, rock the Duplex Module forward to engage the other hook. Attach the safety wire by its hook.
  • Page 254 Duplex Module Attach the connecting cord to the printer. Insert the Face-up Bin support bracket into one of the three connecting tabs on the lower end of the filler panel. Use the support bracket to break the connecting tab by pushing it down, then repeat for the other two connecting tabs.
  • Page 255 Duplex Module Insert the support bracket into the Duplex Module. Attach the Face-up Bin holder to the Duplex Module and tighten the thumbscrews. Hook the Face-up Bin onto the Duplex Module, securing the projecting part of the Duplex Module into the opening in the left side of the bin.

  • Page 256: Removing

    Duplex Module Removing Power OFF the printer. Disconnect the GFI power cord from the printer. Lift the Face-up Bin to unlock it and pull it away from the Duplex Module. Loosen and remove the screws, then remove the Face-up Bin holder. 6-14 System Administrator Guide...
  • Page 257 Duplex Module Remove the support bracket and store it with the Face-up Bin holder and screws in a safe place should you ever need to reinstall the bin in the Duplex Module. Disconnect the Duplex Module connector cord from the printer.
  • Page 258 Duplex Module Using both hands, tilt back and lift up the Duplex Module and pull it away from the printer. Gather the Face-up Bin bracket, connecting plate and screws (two pairs) from the original printer packaging. Attach the bracket to the printer with the supplied screws. Tighten by hand.
  • Page 259 Duplex Module Attach the bin to the connecting plate with the supplied screws. Hang the bin and connecting plate on the bracket. Make sure they are firmly seated. Reattach the GFI power cord to the printer. Power ON the printer. Print a Configuration Sheet (see page 3-91) and confirm that the Duplex item no longer appears in the System Menu section of the Configuration Sheet.

  • Page 260: 10-Bin Mailbox/Collator

    10-bin Mailbox/Collator 10-bin Mailbox/Collator This section contains four sets of instructions: • “Installing (Console Configuration)” (page 6-18) • “Removing (Console Configuration)” (page 6-22) • “Installing (Tabletop Configuration)” (page 6-25) • “Removing (Tabletop Configuration)” (page 6-29) Installing (Console Configuration) Power OFF the printer. Disconnect the GFI power cord from the printer.
  • Page 261 10-bin Mailbox/Collator Attach the two lower stands to the printer and hand tighten the supplied screws. Insert the upper stand into the lower stands and snap into place. Be sure the upper stand is facing in the correct direction. If the Face-up Bin is installed, remove it. Then, with two people, lower the Mailbox/Collator onto the printer.
  • Page 262 10-bin Mailbox/Collator Open Door D and remove all packing tape. Press the indicated button and remove the blue haze handle from the Mailbox/Collator by pushing the handle down and to the left. Insert the handle to the back of (behind) the Mailbox/ Collator stopper as shown.
  • Page 263 10-bin Mailbox/Collator Attach the paper stopper. Attach the Mailbox connector cord to the printer. Reattach the Face-up Bin (if it was removed). Reattach the GFI power cord to the printer. Power ON the printer. Print a Configuration Sheet (see page 3-91) and confirm that the Mailbox/Collator appears in the upper right section of the Configuration Sheet under “Installed Options.”...

  • Page 264: Removing (Console Configuration)

    10-bin Mailbox/Collator Removing (Console Configuration) Power OFF the printer. Disconnect the GFI power cord from the printer. Disconnect the Mailbox connector cord from the printer. Remove the paper stopper. 6-22 System Administrator Guide...
  • Page 265 10-bin Mailbox/Collator Remove the Mailbox/Collator handle from the Mailbox stopper by pressing the button down and pulling out the handle. Open Door D. Insert the handle in its original position. Press the button down and retract the Mailbox stopper. With two people, lift up the Mailbox and carry it away from the printer.
  • Page 266 10-bin Mailbox/Collator Press the stopper on either side of the upper stand to unlock it, then lift it from the lower stand to remove it. Loosen the two screws and remove the two lower stands. Reattach the power cord to the printer and power ON the printer.

  • Page 267: Installing (Tabletop Configuration)

    10-bin Mailbox/Collator Installing (Tabletop Configuration) Power OFF the printer. Disconnect the GFI power cord from the printer. Detach the interface cable. Unpack the Mailbox from its two boxes (1 and 2), remove any tape, and gather its parts for installation. Chapter 6: Installing and Removing Printer Options 6-25...
  • Page 268 10-bin Mailbox/Collator With two people, lower the printer onto the Mailbox/ Collator support base. Remove Tray 2 and install the brackets. Secure with supplied screws. Insert the upper stand into the lower stands and snap into place. Be sure the upper stand is facing in the correct direction.
  • Page 269 10-bin Mailbox/Collator Align with the connecting pin as shown. Be sure that you have another person helping you perform this step. Open Door D and remove all packing tape. Press the indicated button and remove the blue haze handle from the Mailbox/Collator by pushing the handle down and to the left.
  • Page 270 10-bin Mailbox/Collator Attach the paper stopper. Attach the Mailbox connector cord to the printer. Reattach the GFI power cord to the printer. Power ON the printer. Print a Configuration Sheet (see page 3-91) and confirm that the Mailbox/Collator appears in the upper right section of the Configuration Sheet under “Installed Options.”...

  • Page 271: Removing (Tabletop Configuration)

    10-bin Mailbox/Collator Removing (Tabletop Configuration) Power OFF the printer. Disconnect the GFI power cord from the printer. Detach the interface cable. Disconnect the Mailbox connector cord from the printer. Chapter 6: Installing and Removing Printer Options 6-29...
  • Page 272 10-bin Mailbox/Collator Remove the paper stopper. Remove the Mailbox/Collator handle from the Mailbox stopper by pressing the button down and pulling out the handle. Insert the handle in its original position. Press the button down and retract the Mailbox stopper. 6-30 System Administrator Guide...
  • Page 273 10-bin Mailbox/Collator With two people, lift up the Mailbox and carry it away from the printer. Be sure to grasp the handle and support brace as shown above. Press the stopper on either side of the upper stand to unlock it, then lift it from the lower stand to remove it. Remove Tray 2 and remove the brackets.
  • Page 274 10-bin Mailbox/Collator Remove Tray 2 and remove the brackets. Then replace Tray 2. With two people, lift the printer up and away from the Mailbox/Collator support base. Set the printer down in its new location. Reattach the GFI power cord and interface cable to the printer.

  • Page 275: 100 Envelope Feeder

    100 Envelope Feeder 100 Envelope Feeder This section contains two sets of instructions: • “Installing” (below) • “Removing” (page 6-34) Installing Unpack the Envelope Feeder and remove packing tape. Rotate the 50 Sheet Bypass Feeder tray up and detach it from the printer by pulling it UP and OUT.

  • Page 276: Removing

    100 Envelope Feeder Removing The printer should always have either the 50 Sheet Bypass Feeder or the Envelope Feeder installed. Otherwise, internal moving parts of the printer will be exposed. Detach the Envelope Feeder from the printer by pulling it UP and OUT.

  • Page 277: Hard Disk Drive

    Hard Disk Drive Hard Disk Drive This section contains two sets of instructions: • “Installing” (page 6-36) • “Removing” (page 6-38) The Hard Disk Drive and the printer’s controller board are sensitive to static electricity. Before installing or removing the drive, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source.

  • Page 278: Installing

    Hard Disk Drive Installing Follow the procedure below to install the Hard Disk Drive. Power OFF the printer. Disconnect the GFI power cord from the printer. Discharge any static electricity from your body before continuing with the next step. Loosen the thumbscrews and pull out the controller board.
  • Page 279 Hard Disk Drive Set the controller board down on a flat surface. Align the drive with the posts and connector, then push down on the drive until all four corners latch into place. Replace the controller board and tighten the screws by hand.

  • Page 280: Removing

    Hard Disk Drive Removing Follow the procedure below to remove the Hard Disk Drive. Power OFF the printer. Disconnect the GFI power cord from the printer. Discharge any static electricity from your body before continuing with the next step. Loosen the thumbscrews and pull out the controller board.
  • Page 281 Hard Disk Drive Gently unlatch the drive from the posts, and lift it from the controller board. Replace the controller board and tighten the screws by hand. Reattach the GFI power cord to the printer. Power ON the printer. Print a Configuration Sheet (see page 3-91) and confirm that the Password Menu no longer appears on the Configuration Sheet.

  • Page 282: Memory Modules

    Memory Modules Memory Modules This section contains two sets of instructions: • “Installing” (page 6-41) • “Removing” (page 6-43) These instructions are for installing either DRAM or Flash memory modules. Memory modules and the printer’s controller board are sensitive to static electricity. Before installing or removing modules, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source.

  • Page 283: Installing

    Memory Modules Installing Follow the procedure below to install memory. Power OFF the printer. Disconnect the GFI power cord from the printer. Discharge any static electricity from your body before continuing with the next step. Loosen the thumbscrews and pull out the controller board.
  • Page 284 Memory Modules Insert the memory module into the slot at an angle. The memory module has a notch at one end to aid in proper placement. The memory module will fit only one way. Rotate the memory module into its upright position until it clicks into place.

  • Page 285: Removing

    Memory Modules Removing Follow the procedure below to remove a memory module. Power OFF the printer. Disconnect the GFI power cord from the printer. Discharge any static electricity from your body before continuing with the next step. Loosen the thumbscrews and pull out the controller board.
  • Page 286 Memory Modules Carefully pull out the locking clips to release the memory module, then rotate it down 45° and lift it out of the socket. Replace the controller board and tighten the screws by hand. Reattach the GFI power cord to the printer. Power ON the printer.

  • Page 287: Interface Cards

    Interface Cards Interface Cards This section contains two sets of instructions: • “Installing” (page 6-45) • “Removing” (page 6-49). These instructions apply to both the 10Base2 Ethernet and the Token Ring Interface Cards. The Token Ring Card is illustrated here. Installing Follow the procedure below to install an interface card.
  • Page 288 Interface Cards Unpack the interface kit. It should include these items: (1) Two hex-head screws notched for a Phillips head screwdriver. (2) The interface card. Loosen the thumbscrews and pull out the controller board. Set it on a flat surface. Use the screw driver/nut driver to remove the two screws holding the cover plate on the controller board as illustrated.
  • Page 289 Interface Cards Insert the interface card into the controller board as illustrated. Align the pin connector on the rear underside of the card with the pin receptacle in the controller board. Align the screw receptacles on the front edge of the interface card with the screw slots on the front of the controller board.
  • Page 290 Interface Cards Align the two screw receptacles on the interface card with the slots in the front of the controller board and insert the screws. Tighten the screws using either a nut driver or Phillips head screwdriver. Use either the screws that you removed from the controller board earlier, or the two screws that were packed with the interface card.

  • Page 291: Removing

    Interface Cards Removing Follow the procedure below to remove the interface card. To remove the card you will need either a Phillips head screwdriver or a hex head nut driver. Power OFF the printer. Disconnect the GFI power cord from the printer. Discharge any static electricity from your body before continuing with the next step.
  • Page 292 Interface Cards Remove the interface card by gently lifting it away from the pin receptacle and pulling it away from the controller board. Re-install the cover plate on the controller board using the two screws. Replace the controller board and tighten the thumbscrews by hand.

  • Page 293: Finisher

    Finisher Finisher Installing If you are installing a printer at the same time as you are installing a finisher, install the printer and 2,500 Sheet Feeder first, using the instructions that came with them. Then install the finisher. Installation of the finisher requires two people. Use caution when moving the printer console and finisher to ensure that they do not tip over.
  • Page 294 Finisher Power OFF the printer. Disconnect the printer GFI power cord. Unpack and remove the finisher from its box according to the instructions on the finisher box. Be sure to slide it off the bottom of the box. This operation should be done by two people.
  • Page 295 Finisher Unpack the installation kit. You should have these items: (1) Transport Cover and thumb screw (2) Emissions Bracket Assembly and two thumb screws (3) Guide Rail with docking brackets (4) Staple Cartridge Face the front of the printer and place the Transport Cover on the top left side of the printer.
  • Page 296 Finisher Make sure the black switch interlock is exposed and parallel to the floor as shown. Make sure you install the Emissions Bracket Assembly with the “V” shaped edge of the bracket seal facing up. Attach the Emissions Bracket Assembly to the printer inserting the two thumb screws into the holes as shown and screwing them in.
  • Page 297 Finisher Pass the Guide Rail under the center of the printer from left to right as shown. The left side bracket (#1) should be at the left side of the printer, while the right side bracket (#2) should be at the right side of the printer. Make sure the Guide Rail is parallel to the front of the printer.
  • Page 298 Finisher Hold the Paper Transport parallel to the ground and unfold the two brackets under the Paper Transport edge nearest to the printer by pulling on the green tabs. Rotate them into place by turning them down and to the side as shown and push them snugly against the retainers.
  • Page 299 Finisher Attach the finisher connector cable to the rear of the printer as shown. Align the finisher with the printer so they can be connected together. Align the pins on the left hand edge of the Paper Transport with the holes on the top edge of the Transport Cover.
  • Page 300 Finisher Open the access door on the side of the finisher Slide the Staple Cartridge into the finisher until it snaps into place. Then close the access door. Reattach the printer’s GFI power cord and power ON the printer. Print a Configuration Sheet (see Chapter 1 of the Printer User Guide) and confirm that the finisher appears in the “Installed Options”...

  • Page 301: Removing

    Finisher Removing This section includes instructions for removing the finisher from the printer. Power OFF the printer. Be sure to save all the loose parts from the finisher and the printer. Disconnect the printer GFI power cord from the Printer and unplug the finisher connecting cable from the printer.
  • Page 302 Finisher Remove the finisher GFI power cord from the printer and slowly pull the finisher away from the printer. Release the two brackets under the Paper Transport and rotate them up into place at the edge of the Paper Transport. Lower the Paper Transport so that it hangs against the side of the finisher.
  • Page 303 Finisher Remove the Emissions Bracket Assembly from the printer console by removing the two thumb screws. Remove the Transport Cover. Begin by lifting the roller guard and rotating the Transport Cover away from the edge of the printer until the connecting tabs pull free. Reattach the GFI power cord to the Printer.
  • Page 304 Finisher 6-62 System Administrator Guide...

  • Page 305: Appendix A Printer Specifications

    Printer Specifications Appendix A: Printer Specifications...
  • Page 306 Printer Specifications Electro-Photography Imaging Method Exposure System Semiconduction laser beam (laser diode) scanning Image Resolution 600 x 600 dpi 1200 x 1200 dpi image quality 300 x 300 dpi (PCL 5e only) Warm Up Time Less then 60 seconds after power on 32 ppm or 40 ppm Continuous Print Speed Printable Area...
  • Page 307 Printer Specifications • 2 adjustable trays (500 sheets each) standard (desktop Factory Provided Features configuration) • 50 Sheet Bypass Feeder • Face-down Bin (500 sheets) • Face-up Bin (200 sheets) • 32 Mbyte DRAM Memory • PCL 5e emulation • PCL 6 emulation •...
  • Page 308 Printer Specifications • Hard Disk Drive Available Options • 16, 32, and 64 Mbyte DRAM DIMMs • 8 and 16 Mbyte Flash ROM DIMMs • 2,500 Sheet Feeder with one 500 sheet tray (adjustable) and two 1,000 sheet trays (Letter, Executive or A4 only) •...

  • Page 309: Unique Printer Commands

    Unique Printer Commands Overview ................B-2 Paper Size Selection ............B-3 Paper Type Selection ............B-5 Input Tray Selection ............B-6 Output Selection ............... B-7 PJL Commands ..............B-8 Appendix B: Unique Printer Commands...

  • Page 310: Overview

    Overview Overview In addition to the standard PCL and PJL printer commands, the maufacturer has added some unique settings for the printer in the following areas: • Paper Size – see the section “Paper Size Selection” (page B-3). • Paper Type – see the section “Paper Type Selection” (page B-5).

  • Page 311: Paper Size Selection

    Paper Size Selection Paper Size Selection Table 2.1 lists the paper sizes supported by the printer along with the PCL commands for selecting them, the corresponding devices that support them, and the supported paper feed direction Table 2.1 Paper size selection and support PCL XL Feed PCL 5e...
  • Page 312 Paper Size Selection Table 2.1 Paper size selection and support (continued) PCL XL Feed PCL 5e Paper Size Enumeration for Supported Devices Direction Command MediaSize 8.5x11” Letter &l2A eLetterPaper (0) Trays 1-5, MBF, Mailbox, Duplex, Finisher 8.5x13” Folio &l10A eEuroLegalPaper (17) Trays 1-3, MBF, Mailbox, Duplex, Finisher 8.5x14”...

  • Page 313: Paper Type Selection

    Paper Type Selection Paper Type Selection Table 2.2 lists the paper types supported by the printer along with the PCL commands for selecting them. Table 2.2 Paper type selection PCL XL String Parameter Paper Type PCL 5e Command for Media Type Plain &n6WdPlain Plain...

  • Page 314: Input Tray Selection

    Input Tray Selection Input Tray Selection Table 2.3 lists the input sources supported by the printer along with the PCL commands to select them and the source used if a selected option is not installed. Table 2.3 Input tray selection commands PCL XL enumeration Source Used If Paper Source...

  • Page 315: Output Selection

    Output Selection Output Selection Table 2.4 lists the output destinations supported by the printer along with the PCL commands and PJL values to select them. (The values listed in the PJL column are the settings associated with the PJL “OUTBIN” variable.) Table 2.4 Output selection PCL 5e...

  • Page 316: Pjl Commands

    PJL Commands PJL Commands The printer supports the standard set of PJL commands. Table lists the PJL extensions specific to the printer. Table 2.5 Printer specific PJL commands Function PJL Command Value Range Start Secure Job @PJL XSECUREJOB Start Proof Job @PJL XPROOFJOB Job Password Assign @PJL SET XJOBPASSWORD = integer...
  • Page 317 Index Bidirectional Setting • 1-50 All Jobs Delete • 1-19 Binary PS All Jobs Print • 1-18 Setting AppSocket Binary PS In Parallel Menu • 1-49 Setting In Serial Menu • 1-54 In Ethernet In USB Menu • 1-57 Menu •...
  • Page 318 Control Panel • DLC/LLC Enable Display Setting Description • In Ethernet Menu • 1-61 Location on printer • In Token Ring Menu • 1-75 Indicator lights Downloading Description • Fonts • Location on printer • Forms • Keys Macros • Description •...
  • Page 319 Envelopes Finisher • 1-123 1-135 Control Panel settings • 1-21, 1-46 Adding staples • 4-19 4-20 Duplex printing • 1-121 Bin Capacity • 1-127 Installing on Printer • 6-51 6-58 ETalk Enable Job Offsetting • 1-133 Setting • 1-66 Output Timeout 1-134 •...
  • Page 320 In Token Ring Menu • 1-81 Hard Disk Drive Control Panel settings 1-99, 1-104, 1-105 • Job Menu Description • Initializing • Description • 1-15 Installing in printer • 6-36 6-37 Items Removing from printer • 6-38 6-39 Cancel Job •...
  • Page 321 See Print Menu Reset Menu Macros See Reset Menu Downloading • Serial Menu See Serial Menu Mailbox Setting options • 1-10 1-11 See 10-bin Mailbox Collator System Menu MaiLinx Mail Send and Receive • See System Menu Token Ring Menu Main Menu See Token Ring Menu Description...
  • Page 322 Novell PDL • 1-89 Paper Size Polling Interval • 1-91 Setting • 1-37 Primary Server • 1-93 Paper Type PServer Name • 1-92 Setting • 1-37 Novell Mode Parallel Menu • 1-47 Setting • 1-90 Description • 1-47 Novell PDL Items Setting •...
  • Page 323 Polling Interval See Drivers Maintenance • 4-23 Setting • 1-91 Also see Maintenance Kit Port Enable Cleaning the printer • 4-21 4-23 Setting Specifications • In Parallel Menu • 1-48 Troubleshooting In Serial Menu • 1-52 See Troubleshooting In USB Menu •...
  • Page 324 Source Routing Token Ring Menu • 1-72 1-73 Setting • 1-86 Items AppSocket Binary PS • 1-79 Speed AppSocket Enable • 1-78 Setting AppSocket PDL • 1-79 In Ethernet Menu • 1-71 Default Gateway 1-84 • In Token Ring Menu •...
  • Page 325 Numerics Tray switching Also see Tray Sequence 10-bin Mailbox/Collator Description • 1-106 1-114 Bin capacity 1-120 • Examples • 1-113 Bin selection • 1-43 Paper handling exception Control Panel settings • 1-43 conditions 1-109 1-110 • Installing on printer Paper size/type mismatch •...

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