Repair Analysis Procedures; Rap 8.4.7.1 Error Code "Clear Areas B,C Reset Trays 2,3 - Xerox DocuPrint N24 Service Manual

8.4.7 Repair Analysis Procedures

RAP 8.4.7.1 Error Code "Clear Areas B,C Reset Trays 2,3"

1 Inspect the paper that is loaded in the paper tray. The paper loaded in the tray is smooth (not
wrinkled) and not damaged.
Y N
|
Replace the paper with new paper.
2 Inspect the paper path for paper scraps or foreign objects that could cause a paper jam. The
paper path is clear.
Y N
|
Clear the paper path.
3 Enter Diagnostic Mode - Output Test, Lift Up Motor Operation (Select Tray 3) to test the Tray 3
Lift Up Motor function. The Motor switches on when the Output Test starts.
Y N
|
Check the wiring between P/J 212 and P/J 406 (WIR 8.4.5.1). If OK, replace Tray 3 Lift Up
Motor (REP 8.4.3.6).
4 Enter Diagnostic Mode - Output Test, Lift Up Motor (Select Tray 3) to transition Tray 3 to engage
with Feed Rolls (run test until paper engages Feed Rolls) Output Test Feed Clutch (Select Tray
3) to energize Tray 3 Feed clutch, and Output Test TTM Feed Motor Operation to start HCF
Motor. When Output Test TTM Feed Motor Operation is started, the Feed Rolls turn and feed
paper.
Y N.
|
Check the wiring between P/J 211 and P/J 406 (WIR 8.4.5.1). If OK, replace the Tray 3
Feed Clutch (8.1.3.9) (REP 8.4.3.6).
5 After performing step 4, open the Left Upper Cover of the HCF. A sheet of paper was fed out of
the tray.
Y N
|
Replace Tray 3 Feeder Assembly (PL 8.4.2.5).
6 Enter Diagnostic Mode - Input H/L, T/A Roll Sensor Detect (Select Roll2). Insert a sheet of paper
into the Tray 2 Take Away Sensor and press [4], then remove the sheet of paper and press [4].
The Control Panel LCD displays "IS WITH PAPER" when you insert the paper into the Tray 2
Take Away Sensor and displays "IS WITHOUT PAPER" when the paper is removed.
Y N
|
Check the wiring between P/J 143 and P/J408 (6.3.12). If OK, replace the Tray 2 Take
Away Sensor (PL 5.2).
7 Replace the HCF PWB (REP 8.4.3.5). The error message reappears.
Y N
|
Problem solved.
8 Replace the Printer Engine Controller PWB (REP 4.10.6).
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