Rap 8.5.7.3 Error Code "Paper Jam Clear Area G, H - Xerox DocuPrint N24 Service Manual

RAP 8.5.7.3 Error Code "Paper Jam Clear Area G, H"

1 Open the Transport Cover and the Top Cover and inspect the paper path for paper scraps or
obstructions that may cause a paper jam. The Transport and Compiler areas are free of paper
scraps and obstructions.
Y N
|
Remove the paper scraps or obstructions.
2 Open the Top Cover and inspect the position of the jammed paper. The trailing edge of the paper
cleared the Compiler Bin Exit Sensor.
Y N
|
Go to step 6.
3 Enter Diagnostic Mode - Input H/L - Finisher Compil Sensor/Switch - Bin Exit Sensor. Open the
Top Cover. Actuate and deactuate the Compiler Bin Exit Sensor. The Control Panel LCD displays
H when the Sensor is actuated and L when the sensor is deactuated.
Y N
|
Replace the Compiler Bin Exit Sensor (REP 8.5.3.73).
4 Replace the Finisher PWB (REP 8.5.3.83). The error code reappears.
Y N
|
Problem solved.
5 Replace the Printer Engine Controller PWB (REP 4.10.6).
6 Open the Transport Cover. Place a single sheet of paper on top of the Transport Rolls. Enter
Diagnostic Mode - Output - Finisher Operations - Finisher Transport Motor. Watch the sheet of
paper as it is driven out of the Transport, into the Compiler, and into a Finisher Bin. The sheet of
paper is driven into the Finisher Bin.
Y N
|
Go to step 8.
7 Repeat the test. If the problem does not reoccur, treat it as an intermittent. If the paper jams,
reload fresh paper into the printer or troubleshoot for paper damage along the printer paper path.
8 Remove the two screws securing the Transport Rear Cover (REP 8.5.3.11) and remove the
Cover. Remove the Upper Rear Cover (REP 8.5.3.5). Enter Diagnostic Mode - Output - Finisher
Operations - Finisher Transport Motor. With the Transport Motor running, inspect the Transport
Motor Drive Belt. The Transport Motor Drive Belt runs smoothly, without binding or skipping, and
it drives the Compiler Transport Roll.
Y N
|
Replace the Transport Motor Drive Belt (REP 8.5.3.76).
9 Open the Top Cover and inspect the Pinch Rolls in the Upper Transport Chute. The Pinch Rolls
are clean and undamaged.
Y N
|
Replace the Upper Chute Assembly (REP 8.5.3.77).
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