About This Book; Purpose; Intended Audience - Avaya DEFINITY Server CSI Maintenance Manual

About this Book

Purpose

This book contains the information needed to monitor, test, and maintain the
hardware components of Avaya™ MultiVantage Software running on a Definity®
Server CSI with Avaya™ CMC1 Media Gateway, and covers many of the faults
and troubles that can occur in the system. Most maintenance requirements are
simple procedures due to the modular, self-testing nature of the system.
Simple, traditional troubleshooting methods are sometimes sufficient to locate and
clear faults. The traditional methods include terminal substitution, visual
inspections, continuity checks, and clarification of operating procedures with
users.

Intended Audience

The information in this book is intended for use by:
A maintenance technician dispatched to an Avaya Definity Server CSI
system site in response to a trouble alarm or a user trouble report
A maintenance technician located at a remote maintenance facility
The user's assigned maintenance technician. The technician is expected to
have a knowledge of telecommunications fundamentals and of the Avaya
Definity Server CSI system to the extent that the procedures in this book
can be performed, in most cases, without assistance.
Each Avaya Definity Server CSI system has a user-designated system manager
who is responsible for system administration and with whom the maintenance
technician should work closely.
555-233-119 Issue 5 October 2002
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