Avaya ESS Manuals

Manuals and User Guides for Avaya ESS. We have 1 Avaya ESS manual available for free PDF download: User Manual

Avaya ESS User Manual (192 pages)

Enterprise Survivable Servers

Brand: Avaya | Category: Server | Size: 3 MB

Table of Contents
5
Technical Assistance
5
Trademarks and Service Marks
5
Synchronization
6
Timing Considerations
6
Trunking Considerations
6
Installing ESS with Existing Servers
7
Installing ESS with New Servers
7
Serial Numbers
7
Sid
7
Alarming
8
Saving Translations
8
Unplanned Failover to Another ESS
8
Unplanned Fall-Back or Failover
8
Unplanned Fall-Back to the Main Server
8
User Enabled Telephone Features
8
About this Book

11
- Overview
  
  11
- Audience
  
  11
- Downloading this Book and Updates from the Web
  
  11
  - Downloading this Book
    12
- Conventions
  
  12
  - General
    12
  - Typography
    12
    
    Commands
    12
    
    User Input
    13
    
    System Output and Field Names
    13
- Trademarks
  
  13
- Trademarks and Service Marks
  
  13
- Technical Assistance
  
  15
  - Within the United States
    15
  - International
    15
- Sending Us Comments
  
  16
Chapter 1: ESS Overview

17
- Avaya Survivability
  
  17
- High-Level ESS Overview
  
  17
  - Manual Backup Server
    17
- Detailed ESS Overview
  
  18
  - No Service Timer
    18
  - Failover to an ESS Server
    19
  - LSP and ESS
    21
- ESS Requirements
  
  22
- ESS Failover Examples
  
  23
Chapter 2: ESS Design and Planning

63
- ESS Design Strategy
  
  63
- ESS Prerequisites
  
  64
  - License Files
    64
  - Module ID
    64
  - Server ID
    64
- CLAN Access for ESS Registration
  
  65
- Network Port Considerations
  
  66
- Main Server(S) and ESS Server Differences
  
  67
- Trunking Considerations
  
  68
- Network Addressing Considerations
  
  70
- Data Networking
  
  70
- CSS Considerations When Using ESS
  
  71
- ATM Considerations When Using ESS
  
  71
- IPSI Priority List
  
  71
  - Advertising Priority to an IPSI
    74
  - Changes to a Priority List
    74
- Examples of How the Priority List Works
  
  76
  - IP Connected Port Networks
    76
  - Local Only
    77
  - Local Preferred
    77
  - System Preferred
    77
  - Priority List
    79
  - Multi-Connected Configuration Using ATM PNC
    80
- Timing Considerations
  
  83
  - ESS no Service Timer
    84
  - Link Recovery
    84
    
    Server-To-Gateway Link Recovery
    84
    
    H.323 Gateway-To-Endpoint Link Recovery
    87
- Feature Considerations
  
  88
  - Announcements
    89
  - Attendant Console
    89
  - Best Service Routing (BSR)
    89
  - Call Classification
    89
  - Call Coverage
    89
  - Call Vectoring
    89
  - Centralized Attendant Service (CAS)
    90
  - Crisis Alert
    90
  - CVLAN Links
    90
  - Facility Busy Indication
    90
  - Hunt Groups
    90
  - Leave Word Calling
    90
  - Music on Hold
    91
- Adjunct Considerations
  
  91
Chapter 3: ESS Installation

93
- ESS Installation Checklist
  
  93
  - About this Section
    93
  - Overview
    93
  - Installing ESS with Existing Servers
    94
  - Save Translations
    103
  - Installing ESS with New Servers
    104
- ESS Server License Files
  
  110
  - License Files
    110
  - Module Ids and Cluster Ids
    111
  - System Identification Numbers (SID)
    111
  - System Identification Numbers
    111
  - Serial Numbers
    112
  - IPSI Maintenance Replacement
    112
  - RFA Naming Convention
    112
  - Activating ESS through the RFA License File
    113
    
    Feature Keywords
    113
  - Obtaining a RFA License
    113
    
    What You Need
    113
    
    Creating the License File
    114
  - License Error Modes with ESS Servers
    114
  - License Files for Replacement Servers
    115
- Configuring the Servers
  
  116
  - What You Need
    116
  - Before You Start
    116
  - Platform Numbers and Server Types
    117
  - Configuring the Main Server and each ESS Server
    119
  - After the ESS Server Is Configured
    121
- Administering ESS
  
  122
- Saving Translations
  
  130
Chapter 4: Enterprise Survivable Server Conversions

133
- Basic Guidelines for Conversions
  
  133
- Existing ESS Server to Main Server
  
  134
- Existing Media Server to ESS Server
  
  137
- Manual Backup Server to ESS Server
  
  140
- ESS Server to Manual Backup Server
  
  142
Chapter 5: Running in ESS Mode

143
- Administering and Saving Translations
  
  143
- User Enabled Telephone Features
  
  144
- Alarming
  
  144
  - Running in ESS Mode
    144
- Unplanned Fall-Back or Failover
  
  145
  - Unplanned Fall-Back to the Main Server
    145
  - Unplanned Failover to Another ESS Server
    146
- Updating the Main Server
  
  146
- After a Fall-Back to the Main Server
  
  146
Chapter 6: Maintenance

147
- Enterprise Survivable Servers - Maintenance Commands
  
  147
  - Disable Ess
    147
    
    Disable Ess Command Error Codes
    149
  - Enable Ess
    149
    
    Enable Ess Command Error Codes
    151
  - Get Forced-Takeover Ipserver-Interface
    152
    
    Get Forced-Takeover Ipserver-Interface Command Error Codes
    153
  - Status Ess Clusters
    153
    
    Status Ess Clusters Field Descriptions
    155
  - Status Ess Port-Networks
    157
    
    Status Ess Port-Networks Field Descriptions
    158
    
    Cluster ID
    158
  - Cnc [On | off | Status]
    161
- ESS Maintenance Procedures
  
  162
- Enterprise Survivable Server - Troubleshooting
  
  164
  - General
    164
  - Registration
    165
    
    ESS Server Is Not Registered with the Main Server
    165
    
    List Trace Ras Command Example
    167
  - IPSI Is Not Connected to a Server
    171
Chapter 7: ESS Maintenance Object

173
- ESS (Enterprise Survivable Server)
  
  173
  - Error Log Entries and Test to Clear Values
    174
  - System Technician-Demanded Tests: Descriptions and Error Codes
    179
Chapter 8: Enterprise Survivable Server Acceptance Testing

181
- Testing Transfer of Control from Main Server to ESS Server
  
  181
  - What to Expect
    181
  - What this Test Is Used for
    181
  - Acceptance Criteria
    182
- Testing Transfer of Control from ESS Server to Main Server
  
  182
  - What to Expect
    182
  - What this Test Is Used for
    183
  - Acceptance Criteria
    183
- Disable an ESS Server from the Main Server
  
  184
  - What to Expect
    184
  - What this Test Is Used for
    184
  - Acceptance Criteria
    184
- Enable an ESS Server from the Main Server
  
  185
  - What to Expect
    185
  - What this Test Is Used for
    185
  - Acceptance Criteria
    185
Glossary

187
- Maintenance Object
  188
Index

189

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Avaya ESS Manuals

Avaya ESS User Manual (192 pages)

Table of Contents

About this Book

Overview

Audience

Downloading this Book and Updates from the Web

Conventions

Trademarks

Trademarks and Service Marks

Technical Assistance

Sending Us Comments

Chapter 1: ESS Overview

Avaya Survivability

High-Level ESS Overview

Detailed ESS Overview

ESS Requirements

ESS Failover Examples

Chapter 2: ESS Design and Planning

ESS Design Strategy

ESS Prerequisites

CLAN Access for ESS Registration

Network Port Considerations

Main Server(S) and ESS Server Differences

Trunking Considerations

Network Addressing Considerations

Data Networking

CSS Considerations When Using ESS

ATM Considerations When Using ESS

IPSI Priority List

Examples of How the Priority List Works

Timing Considerations

Feature Considerations

Adjunct Considerations

Chapter 3: ESS Installation

ESS Installation Checklist

ESS Server License Files

Configuring the Servers

Administering ESS

Saving Translations

Chapter 4: Enterprise Survivable Server Conversions

Basic Guidelines for Conversions

Existing ESS Server to Main Server

Existing Media Server to ESS Server

Manual Backup Server to ESS Server

ESS Server to Manual Backup Server

Chapter 5: Running in ESS Mode

Administering and Saving Translations

User Enabled Telephone Features

Alarming

Unplanned Fall-Back or Failover

Updating the Main Server

After a Fall-Back to the Main Server

Chapter 6: Maintenance

Enterprise Survivable Servers - Maintenance Commands

ESS Maintenance Procedures

Enterprise Survivable Server - Troubleshooting

Chapter 7: ESS Maintenance Object

ESS (Enterprise Survivable Server)

Chapter 8: Enterprise Survivable Server Acceptance Testing

Testing Transfer of Control from Main Server to ESS Server

Testing Transfer of Control from ESS Server to Main Server

Disable an ESS Server from the Main Server

Enable an ESS Server from the Main Server

Glossary

Index

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