Troubleshooting Dhcp Relay Agent - H3C S7500 Series Operation Manual

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Operation Manual – DHCP
H3C S7500 Series Ethernet Switches

3.5 Troubleshooting DHCP Relay Agent

I. Symptom
A client fails to obtain configuration information through a DHCP relay agent.
II. Analysis
This problem may be caused by improper DHCP relay agent configuration. When a
DHCP relay agent operates improperly, you can locate the problem by enabling
debugging and checking the information about debugging and interface state (You
can display the information by executing the corresponding display command).
III. Solution
Check if DHCP is enabled on the DHCP server and the DHCP relay agent.
Check if an address pool that is on the same network segment with the DHCP
clients is configured on the DHCP server.
Check if a reachable route is configured between the DHCP relay agent and the
DHCP server.
Check the DHCP relay agent-enabled network devices. Check if the correct
DHCP server group is configured on the interface connecting the network
segment where the DHCP client resides. Check if the IP address of the DCHP
server group is correct.
Chapter 3 DHCP Relay Agent Configuration
3-10

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