Sirona ORTHOPHOS SL 2D Service Manual page 116

5 Messages
5.4 List of error messages
Error code Description
E6 20 36 Function malfunction on the sensor
unit.
Error code Description
E7 20 37 Exposure readiness of the sensor
unit could not be determined.
Error code Description
E7 20 38 Error during data transmission from
DCS sensor.
Error code Description
E6 20 39 Overtemperature of the DCS sensor
or the flat panel detector (depending
on unit design).
Exposures are not possible.
Error code Description
E6 20 40 A fan in the sensor unit is defective.
Exposures are still possible.
116
Actions required
E6 20 36
"Device details"
● Call the
entries in the "DX831" area.
If the error occurs repeatedly ...
● Please contact the Sirona Customer
Service Center (CSC) to find out whether
a bug fix by means of a firmware update is
possible and perform such an update if
necessary.
● Replace sensor unit.
Actions required
E7 20 37
"Device details"
● Call the
entries in the "DX831" area.
● Restart the unit:
1. Switch off the unit.
2. Wait 1 minute.
3. Switch unit on.
4. Repeat procedure and observe causal
error messages.
● Check the version compatibility of the unit
software and SIDEXIS 4, perform software
update, if necessary.
Actions required
E7 20 38
● Check correct positioning of the DCS
sensor on board DX83.
Actions required
E6 20 39
● Switch off the unit and let it cool.
If the error occurs repeatedly ...
● Check fans in the sensor unit or plug
connection DX1001 on board DX83.
● Check correct positioning of the thermal
mats in the housing of board DX83.
● Replace sensor unit, if necessary.
Actions required
E6 20 40
● Check fans in the sensor unit or plug
connection DX1001 on board DX83.
● Replace the fan package where
necessary.
Sirona Dental Systems GmbH
Service Manual ORTHOPHOS SL
see
and observe the S. [ → 59]
S. [ → 68]
S. [ → 378]
see
and observe the S. [ → 59]
S. [ → 45]
see
see
S. [ → 378]
see
S. [ → 390]
64 95 258 D3632
D3632.076.01.03.02 09.2016