Sirona ORTHOPHOS SL 2D Service Manual page 100

5 Messages
5.4 List of error messages
Error code Description
E4 13 14 Actuator 2; position counter error.
Error code Description
E6 13 15 Actuator 1 is not ready for operation This error is a sequential fault.
Error code Description
E6 13 17 Error when activating actuator 1.
Error code Description
E4 13 21 Ring motor has not reached home
position.
100
Actions required
E4 13 14
● Check the actuator mechanisms manually
for smooth and easy running.
In case of stiffness ...
● Manually reset the rotary ring to the pan
home position and run a test cycle via P1.
If the error occurs again ...
● Check light barrier V1_2 (X803) with
service routine S015.5, replace light
barrier if necessary.
● Run service routine S015.5 (free travel) to
check electronic activation and jerk-free
running, replace actuators and/or spindles
and board DX1 if necessary.
Actions required
E6 13 15
● Restart the unit:
1. Switch off the unit.
2. Wait 1 minute.
3. Switch unit on.
4. Repeat procedure and observe causal
error messages.
Actions required
E6 13 17
● Restart the unit:
1. Switch off the unit.
2. Wait 1 minute.
3. Switch on the unit.
4. Repeat procedure.
● Please contact the Sirona Customer
Service Center (CSC) to find out whether
a bug fix by means of a software update is
possible and perform such an update if
necessary.
Actions required
E4 13 21
● Check the ring drive mechanism manually
for smooth and easy running, replace the
ring motor or mechanism if necessary.
● Check light barrier V1_3 (X804), replace if
necessary.
● Replace board DX1.
Sirona Dental Systems GmbH
Service Manual ORTHOPHOS SL
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64 95 258 D3632
D3632.076.01.03.02 09.2016