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1. Introduction................................................................................................................ 24
1.1 Package Contents................................................................................................. 24
1.2 Features................................................................................................................ 25
1.3 Application............................................................................................................. 25
1.4 Outlook.................................................................................................................. 26
1.4.1 Front Panel ............................................................................................... 27
1.4.2 Rear Panel................................................................................................ 28
1.5 Technical Specifications ........................................................................................ 29
1.5.1 Hardware Specifications ........................................................................... 29
1.5.2 Software Specifications............................................................................. 30
2. Installation .................................................................................................................. 32
2.1 Safety Instruction .................................................................................................. 32
2.2 Hardware Installation ............................................................................................ 33
2.2.1 System Requirements .............................................................................. 33
2.2.2 Rear Panel Connection ............................................................................ 33
2.2.3 Front Panel Connection ............................................................................ 34
2.3 IDL Manager Installation ....................................................................................... 35
2.3.1 System Requirements .............................................................................. 35
2.3.2 Installing IDL Manager .............................................................................. 35
2.3.3 Starting IDL Manager................................................................................ 37
2.4 IDL Manager Functions ......................................................................................... 38
2.4.1 Session..................................................................................................... 38
2.4.1.1 Logout ...........................................................................................................38
2.4.1.2 Exit ................................................................................................................38
2.4.2 Tools ......................................................................................................... 39
2.4.2.1 Environment Options.....................................................................................39
2.4.2.2 Territory Manager ..........................................................................................42
2.4.2.3 Agent Manager..............................................................................................44
2.4.2.4 Telnet.............................................................................................................46
2.4.2.5 PING .............................................................................................................47
2.4.2.6 User Manager ...............................................................................................48
2.4.3 Windows ................................................................................................... 51
2.4.3.1 Cascade........................................................................................................51
2.4.3.2 Next Window .................................................................................................51
2.4.3.3 Previous Window ..........................................................................................51
2.4.3.4 Arrange Icons ................................................................................................52
2.4.4 Help .......................................................................................................... 52
2.4.4.1 About.............................................................................................................52
3. IDL Manager Management ........................................................................................ 53
3.1 Agent Desktop....................................................................................................... 53
3.1.1 Agent Desktop Window ............................................................................ 53
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