Receiving Call-Charge Information - Avaya Communication Manager Administrator's Manual

Receiving Call-Charge Information

Avaya Communication Manager provides two ways to receive information from the public network about
the cost of calls. Note that this service is not offered by the public network in some countries, including
the US.
•
Advice of Charge (AOC, for ISDN trunks) collects charge information from the public network
for each outgoing call. Charge advice is a number representing the cost of a call; it may be
recorded as either a charging or currency unit.
•
Periodic Pulse Metering (PPM, for non-ISDN trunks) accumulates pulses transmitted from the
public network at periodic intervals during an outgoing trunk call. At the end of the call, the
number of pulses collected is the basis for determining charges.
Before you start
You need to request either AOC or PPM service from your network provider. In some areas, your choice
may be limited. Your Avaya representative can help you determine the type of service you need.
NOTE:
This service is not offered by the public network in some countries, including the U.S.
Collecting call charge information over ISDN
In this example, we administer the system to provide Advice of Charge over an existing ISDN trunk
group, at the end of a call. This information will appear on CDR reports.
1
Type change trunk-group 2.
The Trunk Group
Group Number: 2
Group Name: OUTSIDE_CALL_______________ COR: 1_
Direction: two-way_
Dial Access? n
Queue Length: 0__
Service Type: public-ntwrk
TestCall BCC: 4
TRUNK PARAMETERS
Codeset to Send Display: 6
Max Message Size to Send: 260
Supplementary Service Protocol: a
Trunk Hunt: cyclical
Connected to Toll? n
Calling Number - Delete: ___ Insert: _______________ Numbering Format: _______
Bit Rate: 1200_
Disconnect Supervision - In? y
Answer Supervision Timeout: 0__
Administrator's Guide for Avaya Communication Manager
November 2003
screen appears with existing administration for this ISDN trunk group.
TRUNK GROUP
Group Type: isdn
Outgoing Display? n
Busy Threshold: 99_
Auth Code? n
Far End Test Line No: _______________
Codeset to Send TCM,Lookahead: 6
Charge Advice: none_____________
Digit Handling(in/out):enbloc/enbloc
QSIG Value-Added Avaya? n
STT Loss: normal
Synchronization: async
Out? n
Collecting Billing Information
Receiving Call-Charge Information
Page 1 of x
CDR Reports: y
TN: 1__ TAC: ____
Night Service: ________
TestCall ITC: rest
DTT to DCO Loss: normal
Duplex: full
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