Avaya Communication Manager Administrator's Manual page 20

About this document
Using this book
Chapter 2, "Planning the System"
read, use, and make simple changes to your dial plan, and how to assign feature access codes.
Chapter 3, "Managing Phones"
phone, for Communication Manager administrators.
Chapter 4, "Managing Phones Features"
phones.
Chapter 5, "Managing Attendant Consoles"
to change, move, or add attendant consoles.
Chapter 6, "Managing Displays"
on display phones.
Chapter 7, "Handling Incoming Calls"
sure that incoming calls are answered when the called party is unavailable.
Chapter 8, "Routing Outgoing Calls"
calls and tells you how to modify call restrictions and your routing plan.
Chapter 9, "Managing MultiMedia Calling"
(MASI), and provides instructions on administration, monitoring, and troubleshooting. This section also
provides information on Multimedia Call Handling (MMCH), which enables users to control voice,
video, and data transmissions using a telephone and PC.
Chapter 10, "Setting Up Telecommuting"
user administration for telecommuting.
Chapter 11, "Enhancing System Security"
security, preventing toll fraud, using logins and permissions and passwords, and dealing with security
violations.
Chapter 12, "Managing Trunks"
Specialized trunks such as APLT, tandem, release-link, DMI-BOS and ISDN trunk groups are not
covered in this manual.
Chapter 13, "Managing Announcements"
announcements.
Chapter 14, "Managing Group Communications"
page other users or use their phones as intercoms. You can also give specific users permission to monitor
other users' calls or to interrupt active calls with important messages.
Chapter 15, "Managing Data Calls"
communications.
Chapter 16, "Administering Media Servers"
Media Gateway and the S8300 Media Server and the S8700 Media Server.
Chapter 17, "Collecting Billing Information"
collecting information about calls.
Chapter 18, "Command Reference"
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provides information on system-wide functions. It explains how to
explains how to add, swap, and remove phones, and how to customize a
explains how to administer feature buttons for your users'
explains attendant console feature buttons, and tells you how
provides information on the messages that appear on the read-out screen
shows you how to set up call coverage for incoming calls to be
explains how Avaya Communication Manager handles outgoing
describes the Multimedia Applications Server Interface
provides information on system-wide settings and individual
provides information on analyzing and setting up basic system
contains procedures for working with analog and digital trunks.
tells you how to record, save, copy, restore and delete
shows you how to administer your system so users can
describes the system features available to enable data
provides information on administering an Avaya G700
provides information on account codes, and on tracking and
lists the commands to access each administration screen.
Administrator's Guide for Avaya Communication Manager
November 2003