Removing An Attendant Console - Avaya Communication Manager Administrator's Manual

Managing Attendant Consoles

Removing an Attendant Console

Removing an Attendant Console
Before you physically remove an attendant from your system, check the attendant's status, remove it
from any group or usage lists, and then delete it from the system's memory.
For example, to remove attendant 3, which also is assigned extension 4345:
1
Type status attendant 3 and press
The Attendant Status screen appears.
2
Make sure that the attendant:
•
is plugged into the jack
•
is idle (not making or receiving calls)
3
Type list usage extension 4345 and press
The Usage screen shows where the extension is used in the system.
4
Press
CANCEL
5
If the attendant extension appears on the Usage screen, access the appropriate feature screen and
delete the extension.
For example, if extension 1234 belongs to hunt group 2, type change hunt group 2 and delete the
extension from the list.
6
Type remove attendant 3 and press
The system displays the
correct attendant.
7
If this is the correct attendant, press
If the system responds with an error message, the attendant is busy or still belongs to a group.
Press
CANCEL
8
Remove the extension from voice mail service if the extension has a voice mailbox.
9
Type save translations and press
Note that you do not need to delete the extension from coverage paths. The system automatically adjusts
coverage paths to eliminate the extension.
Now you can unplug the console from the jack and store it for future use. You do not need to disconnect
the wiring at the cross-connect field. The extension and port address remain available for assignment at a
later date.
154
ENTER
.
ENTER
Attendant Console
ENTER
to stop the request, correct the problem, and enter remove attendant 3 again.
ENTER
Administrator's Guide for Avaya Communication Manager
.
.
ENTER
.
screen so you can verify that you are removing the
.
to save your changes.
November 2003