Attendant Console - Avaya Communication Manager Administrator's Manual

Attendant Console

This screen assigns an Attendant Console to the system.
Field descriptions for page 1
Figure 118: Attendant Console
change attendant 1
Type: console
Extension: 1000
Console Type: principal
Port: 01C1106
Security Code:
DIRECT TRUNK GROUP SELECT BUTTON ASSIGNMENTS (Trunk Access Codes)
Local Remote
1: 9
2: 82
3:
4:
HUNDREDS SELECT BUTTON ASSIGNMENTS
1:
2:
3:
4:
Attendant Console x
This is a display-only field when the screen is accessed using an administration command such as add or
change.
Auto Answer
Valid entries
all
acd
none
Administrator's Guide for Avaya Communication Manager
November 2003
ATTENDANT CONSOLE 1
Name: 27 character attd cons name
Group: 1
TN: 1
COR: 1
COS: 1
Local Remote
5:
6:
7:
8:
5: 9:
6: 10:
7: 11:
8: 12:
Usage
Entering all in this field indicates an incoming call to an idle
attendant will be answered automatically without any action (no
button presses required) by the attendant.
Entering acd indicates only ACD split/skill calls and direct agent
calls can auto answer. Non-ACD calls terminated to an attendant
console with Auto Answer set to acd ring audibly.
Entering none causes all calls terminated to this attendant console to
receive some sort of audible ringing treatment.
Auto Answer: none
Data Module? y
Disp Client Redir? n
Display Language: english
H.320 Conversion? n
Local Remote
9:
10:
11:
12:
13: 17:
14: 18:
15: 19:
16: 20:
Screen Reference
Attendant Console
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