Avaya Communication Manager Administrator's Manual page 377

Instructions
To record an announcement to extension 1234, or change the announcement already recorded there, we'll
use a phone with console permissions. In our example, the announcement feature access code is *56.
To record or change the announcement:
1
Dial *56 from a phone or console.
•
If you hear dial tone, go to step 2.
•
If you hear a fast busy signal, hang up and redial the FAC and extension every 45 seconds
until you hear dial tone.
2
Dial the announcement extension 1234.
You hear dial tone.
3
Dial 1 to begin recording.
•
If you hear a beep or stutter tone, begin speaking. If the circuit pack memory becomes full
during recording, the system drops your connection and does not retain the announcement.
•
If you hear intercept tone, hang up and record your announcement on another extension
that is assigned to a different circuit pack.
4
To end the recording:
•
If you are using a digital phone, press #. You hear dial tone allowing you to continue your
session (for example, dial 2 to hear the announcement just recorded).
•
If you are using an analog phone, hang up. If your analog phone is not connected through
lineside DS1, the system records an electrical click at the end of the recording. You have
to redial the announcement feature access code to continue your session.
5
To listen to the announcement you just recorded:
•
If you are using a digital phone, do not hang up. Dial 2. The recording plays back through
the handset.
6
If you are not satisfied with the announcement,
•
press 1 to re-record the announcement.
•
press 3 to delete the announcement and end the recording session.
7
If you want to listen to the announcement after you have hung up, dial the extension from any
phone or console. In this example, dial 1234. The announcement plays through the handset. When
dialing announcement extensions directly, if the announcement does not exist (i.e., has not been
recorded or FTP'd to the board), the caller hears silence instead of a busy tone with the VAL type
sources (TN2501 or G700 Gateway). With TN750 boards, a busy tone is provided in this case.
NOTE:
You have to wait 15 seconds after you record the announcement before you can dial the
extension to hear your announcement. During this 15-second window, you cannot record a
new announcement and no one can play this announcement. You can re-record the
announcement. Dial the feature access code, dial the extension, and press 2 before the
15-second timer expires.
Administrator's Guide for Avaya Communication Manager
November 2003
Managing Announcements
Recording Announcements
377