Avaya Communication Manager Administrator's Manual page 299

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Bridged Appearances
Enhanced multimedia complex voice station users can bridge onto a call if the user has a bridged
appearance. If the bridged appearance is for a multimedia call, selecting the bridged appearance
will result in a multimedia call.
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Call Detail Recording
Each channel of a 2-channel multimedia call generates a separate CDR record that is tagged as
data.
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Call forwarding
Users cannot forward calls from a multimedia complex using multi-number dialing, either by
mm-multnmbr button or feature access code.
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Call Park
Any station can park a multimedia call, and unpark the call from another telephone. If a
multimedia call is unparked by an Enhanced mode complex station, a multimedia call will result.
Users cannot park or unpark calls using multimedia endpoints.
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Call Pickup
Any member of a pickup group can answer a multimedia call after the call has begun alerting at a
station call appearance. If the station picking up the call is an Enhanced mode complex station and
the call is multimedia, a multimedia call will result. This is true for standard or directed call
pickup.
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Consult
After a multimedia call has been answered, consult may be used when transferring or
conferencing the call.
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COR/COS
The Class of Restriction and Class of Service for a multimedia call originated from an Enhanced
multimedia complex are those of the voice station in the complex.
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Data Call Setup
An Enhanced mode multimedia H.320 DVC system may not originate calls from the DVC
system. All calls, both voice or video are originated from the voice station.
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Data Hotline
An Enhanced multimedia complex H.320 DVC endpoint may not be used to originate a call for
hotline dialing. In order to setup a video hotline function with an Enhanced mode complex, the
hotline number administered for the voice station should include the Multimedia call feature
access code.
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Data Trunk Groups
Data trunk groups may be used to carry H.320 calls of a fixed (administered) bearer capability.
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ISDN Trunk Groups
Avaya highly recommends that you use ISDN trunks for multimedia calls. ISDN PRI trunks allow
complete 1-number access for an Enhanced multimedia complex. ANI provided over PRI trunks
allows correct routing of multiple bearer channels to the correct destination device. ISDN also
provides the bearer capability on a call by call basis that can be used to distinguish voice calls
from multimedia calls.
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Night Service
Incoming H.320 calls follow established night-service processing for data calls.
Administrator's Guide for Avaya Communication Manager
November 2003
Managing MultiMedia Calling
Enhanced Mode MM Complex
299