Avaya Communication Manager Administrator's Manual page 304

Setting Up Telecommuting
Configuring Avaya Communication Manager for Telecommuting
Before you start
You can also set up telecommuting with an IP (internet protocol) telephone or IP Softphone. For example,
see Adding an IP Softphone
For DCP/ISDN telecommuting, ensure you have the following equipment:
•
Call Classifier — Detector
•
1264-TMx software
•
Avaya Communication Manager extender — switching module or standalone rack mount (Digital
Communications Protocol (DCP) or Integrated Services Digital Network (ISDN))
For more information about this equipment, see the Hardware Guide for Avaya Communication
Manager.
Verify the following fields on the
•
Cvg Of Calls Redirected Off-Net
•
Extended Cvg/Fwd Admin
•
Personal Station Access
•
Terminal Translation Initialization (TTI)
If neither
Avaya Communication Manager extender
fields are configured, contact your Avaya representative.
Verify the telecommuting access extension is a direct inward dialing (DID) or a central office (CO) trunk
destination for off-premises features to work.
Configure for personal station access (PSA). For information about configuring TTI, see
TTI
Personal Station Access
Configure Security Violation Notification for Station Security Codes. For information about Security
Violation Notification, see
Instructions
In our example, we set up the telecommuting extension and enable coverage of calls redirected off-net.
To configure Avaya Communication Manager for telecommuting:
1
Type change telecommuting-access and press
The Telecommuting Access
2
In the Telecommuting Access Extension
This is the extension you are configuring for telecommuting.
304
on page 96 for more information.
System-Parameters Customer-Options
on page 305.
Setting up Security Violations Notification
screen appears.
TELECOMMUTING ACCESS
Telecommuting Access Extension: 1234
field, type 1234 and press
Administrator's Guide for Avaya Communication Manager
screen are set to y.
nor the
System Parameters Customer Options
on page 342.
.
ENTER
ENTER
Setting up
.
November 2003