Avaya Communication Manager Administrator's Manual page 662

Screen Reference
Call Vector
Field descriptions for page 2
Figure 128: Call Vector
change vector 129
12 ____________
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Field descriptions for page 3
Figure 129: Call Vector
change vector 129
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01 through XX
Enter vector commands as required (up to the maximum allowed in your configuration). For more
information, see Avaya Communication Manager Contact Center Call Vectoring and Expert Agent
Selection (EAS) Guide.
Valid entries
adjunct
announcement
busy
662
CALL VECTOR
CALL VECTOR
Usage
Causes a message to be sent to an adjunct requesting routing
instructions based on the CTI link number.
Provides the caller with a recorded announcement.
Gives the caller a busy signal and causes termination of vector
processing.
Administrator's Guide for Avaya Communication Manager
Page 2 of 3
Page 3 of 3
November 2003