Avaya Communication Manager Administrator's Manual page 663

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Valid entries
check
collect
consider
converse-on
disconnect
goto
messaging
queue-to
reply-best
route-to
stop
wait-time
ANI/II-Digits
A display-only field indicating whether you can use ANI and II-Digits Vector Routing Commands.
ANI/II-Digits Routing requires that the
ASAI Routing
A display-only field indicating whether, on the
CallVisor Adjunct/Switch Applications Interface (ASAI Link Core Capabilities) field is y.
Administrator's Guide for Avaya Communication Manager
November 2003
Usage
Checks the status of a split (skill) for possible termination of the
call to that split (skill).
Allows the user to enter up to 16 digits from a touch-tone phone,
or allows the vector to retrieve Caller Information Forwarding
(CINFO) digits from the network.
Defines the resource (split, skill, or location) that is checked as
part of a Best Service Routing (BSR) consider series and obtains
the data BSR uses to compare resources.
Delivers a call to a converse split (skill) and activates a voice
response script that is housed within a Voice Response Unit
(VRU).
Ends treatment of a call and removes the call from the server
running Avaya Communication Manager. Also allows the
optional assignment of an announcement that will play
immediately before the disconnect.
Allows conditional or unconditional movement (branching) to a
preceding or subsequent step in the vector.
Allows the caller to leave a message for the specified extension
or the active or latest VDN extension.
Unconditionally queues a call to a split or skill and assigns a
queueing priority level to the call in case all agents are busy.
Used only in status poll vectors in multi-site Best Service
Routing applications, where it "returns" best data for its location
to the primary vector on the origin server.
Routes calls either to a destination that is specified by digits
collected from the caller or an adjunct (route-to digits), or routes
calls to the destination specified by the administered digit string
(route-to number).
Halts the processing of any subsequent vector steps.
Delays the processing of the next vector step if a specified delay
time is included in the command's syntax. Also provides
feedback (in the form of silence, ringback, or music) to the caller
while the call advances in queue.
G3V4 Enhanced
System-Parameters Customer-Options
field be y.
Screen Reference
Call Vector
screen, the
663

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