Setting Up Terminal Self Administration - Avaya Communication Manager Administrator's Manual

Setting up Terminal Self Administration

Terminal self-administration (TSA) allows users to administer some of their own feature buttons from
their telephones. TSA is available only for 6400-series phones. Users are prompted, via the telephone's
display, to choose features to assign to buttons on their telephones.
Before you start
To prevent users from changing another user's phone administration, you can enable the system-wide
option that requires users to enter a station security code before they can administer their phone. To
enable this option:
1
Set the Station Security Code for Terminal Self-Administration Required
Security-Related System Parameters screen to Y.
If you enable this option, the user is prompted for the station security code when they press the
Admin button. The user must enter the security code, followed by the pound (#) button or the
Done softkey.
Instructions
You need to assign a security code to the user's Station screen for each user you want to enable access to
TSA. You also need to assign the user an Admin feature button.
For example, to assign a security code of 12345678 to extension 4234, complete the following steps:
1
Type change station 4234 and press
The Station
2
In the Security Code field, type 12345678.
You should assign unique security codes for each user. Once you enter the code and move off the
field, the system changes the field to '*' for extra security.
3
In one of feature button fields, type admin.
You can assign this button to a feature button or a softkey.
4
Press
ENTER
More information
Before a user can enter the TSA Admin mode, their telephone must be completely idle. After a user
presses the Admin button and enters a security code (if necessary), they are prompted, via the telephone's
display, to choose features to administer to buttons on their telephone.
The user can add, replace, or delete any of the following feature-button types from their telephone.
•
CDR Account Code
•
Automatic Dial
•
Blank
•
Call Forwarding
Administrator's Guide for Avaya Communication Manager
November 2003
ENTER
screen for extension 4234 appears.
to save your changes.
Managing Phones Features
Setting up Terminal Self Administration
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