Avaya Communication Manager Administrator's Manual page 178

Handling Incoming Calls
Setting up Night Service
5
In the
Night Destination
In our example, type 51002.
6
Press
ENTER
7
Type change console-parameters and press
The Console Parameters
TIMING
Time Reminder on Hold (sec): 10
Time in Queue Warning (sec):
INCOMING CALL REMINDERS
No Answer Timeout (sec): 20
ABBREVIATED DIALING
List1: group
8
In the DID-LDN Only
9
Press
ENTER
10
From a phone with console permissions, dial the call forwarding feature access code, then the
hunt group's extension, followed by the main number of AUDIX.
In our example, dial 51002.
NOTE:
You should receive the confirmation tone (3 beeps). This step is very important as calls to
the LDN night service extension do not follow coverage.
11
In voice mail, build your auto attendant with the extension of the Listed Directory Number, not
the hunt group.
The originally dialed number was the LDN. That is what Communication Manager passes to the
voice mail. In the case of the INTUITY and newer embedded AUDIX Voice Mail systems, you
can use the Auto Attendant routing table to send the calls to a common Auto Attendant mailbox.
178
field, add the night destination on the listed directory phone.
to save your changes.
screen appears.
Attendant Group Name: 27 character name
COS: 1
Calls in Queue Warning: 5
Ext Alert Port (TAAS):
CAS: none
SAC Notification? n
IAS (Branch)? n
IAS Att. Access Code:
Backup Alerting? n
1
COMMON SHARED EXTENSIONS
Starting Extension:
to LDN Night Extension
to save your changes.
Administrator's Guide for Avaya Communication Manager
.
ENTER
CONSOLE PARAMETERS
OPERATOR
Attendant Lockout? y
Night Service Act. Ext.: 1234
IAS Tie Trunk Group No.:
Alternate FRL Station:
DID-LDN Only to LDN Night Ext? n
Return Call Timeout (sec): 10
Secondary Alert on Held Reminder Calls? y
List2:
Count:
field, type n.
COR: 1
Alerting (sec): 40
List3:
November 2003