Setting Up Continuous-Play Announcements - Avaya Communication Manager Administrator's Manual

Managing Announcements

Setting up Continuous-Play Announcements

You may also want to remove the announcement extension from the system. To remove the extension,
use your system administration terminal to complete the following steps:
1
Type change announcements and press
The Announcements/Audio Sources screen appears. (See next section, "Setting up
Continuous-Play Announcements" for screen diagram.)
2
Delete the information in the
3
Press
ENTER
Finally, to erase announcements on the announcement circuit pack located at 01B18:
1
Type erase announcements 01B18.
A warning message appears.
2
Press
ENTER
Setting up Continuous-Play Announcements
You can set up announcements to keep on repeating while callers are connected to the announcement, so
a caller listens until the system plays the entire announcement.With a "barge-in" queue, you do not need a
separate port for each announcement.
For example, you can set up an Automatic Wakeup announcement to repeat and use a barge-in queue.
When guests pick up the phone to hear an announcement at a particular time, they use only one port and
the message repeats on that port until the last guest goes off-hook and the message ends.
Before you start
You must use an integrated, multiple-integrated, or external announcement for barge-in announcements.
Instructions
We will set up a continuous-play announcement for our integrated announcement on extension 1234:
1
Type change announcements and press
The Announcements/Audio Sources screen appears.
Ext
1: 1234____
2: ________
3: ________
4: ________
5: ________
6
2
Type b in the
3
Leave business hours in the
4
Press
ENTER
382
and
Ext
to save your work.
to erase the announcements on the circuit pack.
ANNOUNCEMENTS/AUDIO SOURCES
. Type COR TN
integ-rep 1_ 1_
_________ 1_ 1_
_________ 1_ 1_
_________ 1_ 1_
_________ 1_ 1_
Q field on the same line as extension 1234.
Name
to save your work.
Administrator's Guide for Avaya Communication Manager
.
ENTER
fields.
Type
.
ENTER
Name Q QLen Pro Rate Port
business hours b N/A
_____________ n
_____________ n
_____________ n
_____________ n
field, or enter a new description for the announcement.
n 32 01B18
November 2003