Avaya Communication Manager Administrator's Manual page 152

Managing Attendant Consoles
Attendant Console Feature Buttons
Table 5: Attendant console feature buttons 6 of 6
Feature or Recommended
Function Button Label
Visually Impaired VIS
Service (VIAS)
Console Status
Display
DTGS Status
Last Message
Last Operation
VDN of Origin VOA Repeat
Announcement
Repeat
VuStats VuStats
N = any number of buttons on the phone can be assigned to this feature. For phone feature button
descriptions, see Telephone feature Buttons
1.List: List number 1 to 3 where the destination number is stored.
DC: Dial codes of destination number.
2.Grp: The split group number for ACD.
3.Code: Enter a stroke code (0 through 9).
4.TAC: local-tgs — TAC of local TG
remote-tgs — (L-TAC) TAC of TG to remote PBX
remote-tgs — (R-TAC) TAC of TG on remote PBX
The combination of local-tgs/remote-tgs per console must not exceed 12 (maximum).
Label associated button appropriately so as to easily identify the trunk group.
5.Grp: Enter a hundreds group number (1 through 20).
6.Enhanced Hospitality must be enabled on the System-Parameters Customer-Options screen.
7.Ext: May be a VDN extension.
8.Link: A link number — 1 to 8 for multi-carrier cabinets, 1 to 4 for single-carrier cabinets.
9.Grp: A trunk group number.
10.Grp: Group number of the hunt group.
11.Allows the attendant to alternate between active and split calls.
12.VDN of Origin must be enabled.
152
Name Entered on
Station Screen
vis
con-stat
display
dtgs-stat
last-mess
last-op
voa-repeat
vu-display
on page 114.
Administrator's Guide for Avaya Communication Manager
Maximum
Allowed Notes
1
1
1
1
1
1
12
1
1
6 of 6
November 2003