Avaya Communication Manager Administrator's Manual page 170

Handling Incoming Calls
Setting up Advanced Call Coverage
Instructions
To set up a time-of-day coverage plan that redirects calls for our example above:
1
Type add coverage time-of-day next and press
The Time of Day Coverage Table
in the sequence of time-of-day table numbers. If this is the first time-of-day coverage plan in your
system, the table number is 1.
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Record the table number so that you can assign it to extensions later.
2
To define your coverage plan, enter the time of day and path number for each day of the week and
period of time.
Enter time in a 24-hour format from the earliest to the latest. For this example, assume that
coverage path 1 goes to the coworker, path 2 to the home, and path 3 to voice mail.
Define your path for the full 24 hours (from 00:01 to 23:59) in a day. If you do not list a coverage
path for a period of time, the system does not provide coverage for that time.
3
Press
ENTER
Now assign the time-of-day coverage to a user. For example, we use extension 2054:
1
Type change station 2054 and press
The Station
Extension: 2054
Type: 7406D
Port: _____
Name: __________________________
STATION OPTIONS
Display Module? n
170
screen appears and the selects the next undefined table number
TIME OF DAY COVERAGE TABLE 1__
Act CVG Act CVG
Time PATH Time PATH
00:00 3___ __:__ ____
00:00 3___ 08:00 1
00:00 3___ 08:00 1
00:00 3___ 08:00 1
00:00 3___ 08:00 1
00:00 3___ 08:00 1
00:00 3___ __:__ ____
to save your changes.
screen for extension 2054 appears.
Data Module? n
Administrator's Guide for Avaya Communication Manager
.
RETURN
Act CVG Act CVG
Time PATH Time PATH
__:__ ____ __:__ ____
17:30 2 20:00 3
17:30 2 20:00 3
17:30 2 20:00 3
17:30 2 20:00 3
17:30 2 20:00 3
__:__ ____ __:__ ____
.
RETURN
STATION
Lock Messages? n
Security Code: 4196__
Coverage Path 1: t1_
Coverage Path 2: ___
Hunt-to-Station: _______
Personalized Ringing Pattern: 1
Message Lamp Ext: ________
MM Complex Data Ext: ________
Act CVG
Time PATH
__:__ ____
__:__ ____
__:__ ____
__:__ ____
__:__ ____
__:__ ____
__:__ ____
BCC: 0
TN: 1
COR: 1
COS: 1
November 2003