Avaya Communication Manager Administrator's Manual page 402

Managing Group Communications
Setting up Voice Paging Over Loudspeakers
3
In the
Port
Use this field to assign a port on an auxiliary trunk circuit pack to this zone.
4
In the
Voice Paging — TAC
Use this field to assign the trunk access code users dial to page this zone. You cannot assign the
same trunk access code to more than one zone.
5
In the
Voice Paging — COR
Use this field to assign a class of restriction to this zone. You can assign different classes of
restriction to different zones.
6
On the
Zone 1
Give each zone a descriptive name so you can easily remember the corresponding physical
location.
7
Repeat steps 4 through 6 for zones 2 to 5.
8
In the
ALL
field.
By completing this row, you allow users to page all zones at once. You do not have to assign a
port to this row.
9
Press
ENTER
You can integrate loudspeaker voice paging and call parking. This is called "deluxe paging." You enable
deluxe paging by entering y in the
Feature-Related System Parameters screen. To allow paged users the full benefit of deluxe paging, you
should also enter a code in the
you haven't already: paged users will dial this code + an extension to retrieve calls parked by deluxe
paging.
Fixing problems
Problem
Users report that they can't
page.
Calls to an extension are heard
over the loudspeakers.
402
field for , type 01C0501.
Zone 1
field type 301.
field type 1.
row, type Reception area in the
row, type 310 in the
Voice Paging — TAC
to save your changes.
Deluxe Paging and Call Park Timeout to Originator
Answer Back Access Code
Possible causes
The attendant has taken
control of the trunk group.
The extension may have been
forwarded to a trunk access
code used for paging.
Administrator's Guide for Avaya Communication Manager
field.
Location
field and 1 in the
Voice Paging — COR
field on the Feature Access Code screen if
Solutions
Deactivate attendant control.
Deactivate call forwarding or
change the extension calls are
forwarded to.
field on the
November 2003