Avaya Communication Manager Administrator's Manual page 189

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Press
ENTER
The system automatically completes the name field when you press
GROUP MEMBER ASSIGNMENTS
Ext
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Once you define a pickup group, you can assign call-pickup buttons for each phone in the group or you
can give each member the call-pickup feature-access code. Use the
buttons.
To allow users to answer calls that are not in their pickup group, you may be able to use Directed Call
Pickup.
Setting up directed call pickup
To set up a phone so that the user can pick up calls with Directed Call Pickup, you need to determine if
directed call pickup is enabled on your system and make sure that the user's phone has a COR that allows
directed call pickup.
To determine if Directed Call Pickup is enabled on your system:
1
Type change system-parameters features and press
The Feature-Related System Parameters
2
Move to the
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Press
ENTER
Now we will modify extension 4444 to allow directed call pickup. For this example, assume that the Can
Use Directed Call Pickup field for COR 5 is set to Y.
1
Type change station 4444 and press
The Station
2
In the COR field, enter 5.
3
Press
ENTER
Administrator's Guide for Avaya Communication Manager
November 2003
to save your new group list.
Group Number:
Name (first 26 characters)
field and enter Y.
Directed Call Pickup?
to save the changes.
ENTER
screen appears.
to save your changes.
PICKUP GROUP
Extended Group Number: ____
Ext Name (first 26 characters)
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Station
.
ENTER
screen appears.
.
Handling Incoming Calls
Adding Call Pickup
to save your changes.
ENTER
screen to assign call-pickup
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