Avaya Communication Manager Administrator's Manual page 125

Table 4: Telephone feature buttons 11 of 16
Button name
man-overid
(TOD: _)
manual-in
(Group: __)
mct-act
mct-contr
mf-da-intl
mf-op-intl
mj/mn-alrm
Administrator's Guide for Avaya Communication Manager
November 2003
Button
label Description
Immediate Immediate Manual Override (display button):
Override allows the user (on a system with Time of Day
Routing) to temporarily override the routing
plan and use the specified
TOD: specify the routing plan the user wants
to follow in override situations.
Manual In Manual-In Mode: prevents the user from
becoming available for new ACD calls upon
completion of an ACD call by automatically
placing the agent in the after call work mode.
Grp: The split group number for ACD.
MCT Malicious Call Trace Activation: sends a
Activation message to the
the user wants to trace a malicious call. MCT
activation also starts recording the call, if your
system has a MCT voice recorder.
MCT Control Malicious Call Trace Control: allows the user
to take control of a malicious call trace
request. Once the user becomes the MCT
controller, the system stops notifying other
MCT control extensions of the MCT request.
NOTE: To add an extension to the MCT
control group, you must also add the extension
on the Extensions Administered to have an
MCT-Control Button
When the user presses the MCT Control
button, the system first displays the called
party information. Pressing the button again
displays the rest of the trace information.
The MCT controller must dial the MCT
Deactivate feature access code to release
control.
Directory Multifrequency Operator International: allows
Assistance users to call Directory Assistance.
CO attendant Multifrequency Operator International: allows
users to make international calls to the CO
attendant.
Maj/Minor Minor Alarm: assign to a status lamp to notify
Hdwe Failure the user when minor or major alarms occur.
Minor alarms usually indicate that only a few
trunks or a few stations are affected.
Managing Phones Features
Telephone feature Buttons
TOD routing plan.
MCT control extensions that
screen.
Maximum
1 per station
1 per split
group
1 per station
1 per station
1 per station
1 per station
1 per station
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