Routing Outgoing Calls
Understanding ARS Analysis
Using wild cards
You can use wild cards to help separate out calls to certain numbers. Remember, when you use the wild
card x in the
Dialed String
you can restrict users from making calls to a 555 information operator where you might incur charges.
Instructions
To prevent callers from placing calls to long-distance 555 information numbers:
1
Type change ars analysis 1 and press
The
AAR and ARS Digit Analysis Table
Full:
2
Use the arrow keys to move to a blank
3
Enter 1xxx555 in the
4
Enter 11 in the
5
Enter deny (denied) in the
6
Enter fnhp in the
7
Press
ENTER
Defining local information calls
You can set up Communication Manager to allow calls to local information, or in our example, 411.
Instructions
To allow 411 service calls:
1
Type change ars analysis 4 and press
The
AAR and ARS Digit Analysis Table
411__________________3_
5____________________7 _ 7 ____ 2
6____________________7 _ 7 ____ 2
7____________________7 _ 7 ____ 2
911__________________3
2
Use the arrow keys to move to a blank
220
field, Communication Manager recognizes x as any digit, 0 - 9. For example,
6
Dialed
String
1____________________11_ 11 ___ 1
1xxx555______________11_ 11 ___ 1
Dialed String
and 11 in
Total Min
Route Pattern
field.
Call Type
to save your changes.
ARS DIGIT ANALYSIS TABLE
Location:
Dialed
Total
String
Min Max
3
___ 1
3 ____ 1
Administrator's Guide for Avaya Communication Manager
.
ENTER
screen beginning with 1 appears.
ARS DIGIT ANALYSIS TABLE
Location:
all
Total
Route
Call
Min Max
Pattern Type
intl
intl
Dialed String
field.
field.
Total Max
fields.
field.
.
ENTER
screen beginning with 4 appears.
all
Route
Call
Node
ANI
Pattern Type
Num
Req
svcl
___
n
hnpa
___
n
hnpa
___
n
hnpa
___
n
svcl
___
n
Dialed String
field.
Percent
Node
ANI
Num
Req
___
n
___
n
Percent Full:
6
November 2003