System-Wide Settings; Changing Feature Parameters - Avaya Communication Manager Administrator's Manual

System-Wide Settings

There are some settings that you enable or disable for the entire system, and these settings effect every
user. You may want to look over the various System Parameters screens and decide which settings best
meet the needs of your users.
To see a list of the different types of parameters that control your system, type display
system-parameters and press
system-parameters and press
Avaya representative is the only person who can make changes, such as to the
Customer-Options
This chapter offers a few examples of how you establish these system-wide settings. The
Reference contains explanations of each of the system parameters screens, and how to use them.

Changing Feature Parameters

You can modify the system parameters that are associated with some of the system features. For example,
you can use the system parameters to allow music to play if callers are on hold or to allow trunk-to-trunk
transfers on the system.
Generally, Avaya sets your system parameters when your system is installed. However, you can change
these parameters as your organization's needs change. For example, let us say that you are told that the
number of rings between each point for new coverage paths should change from 4 to 2 rings.
To change the number of rings:
1
Type change system-parameters coverage/forwarding and press
The System Parameters Call Coverage / Call Forwarding
CALL COVERAGE/FORWARDING PARAMETERS
COVERAGE
FORWARDING
2
In the Local Coverage Subsequent Redirection/CFWD No Answer Interval
3
Press
ENTER
Administrator's Guide for Avaya Communication Manager
November 2003
. You can change some of these parameters yourself. Type change
HELP
to see which types of parameters you can change. In some cases, an
HELP
screen.
SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING
Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 2
Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 2
Coverage - Caller Response Interval (seconds): 4
External Coverage Treatment For Transferred Incoming Calls? n
to save your changes.
System-Parameters
ENTER
screen appears.
Keep Held SBA At Coverage Point? y
Call Forward Override? n
Coverage After Forwarding? y
Planning the System
System-Wide Settings
Screen
.
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field, type 2.
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