Avaya Communication Manager Administrator's Manual page 200

Handling Incoming Calls
Managing Vectors and VDNs
Before you start
•
On the System-Parameters Customer-Options
If not, contact your Avaya representative.
•
To provide announcements, you need an Announcement circuit pack. See the Hardware Guide for
Avaya Communication Manager for more information on the circuit pack.
•
Use one of the following:
•
Tone Clock with Call Classifier - Tone Detector circuit pack.
•
Call Classifier - Detector circuit pack.
•
Note on adding a Meet-Me Conference vectors: If the vector for Meet-Me conferencing allows a
new party to join a conference immediately, and that party is joining as an H.323 ip trunk user, the
caller may not have talkpath with the others in the conference. To prevent this, include in the
vector a short delay before a new party joins the Meet-Me conference, such as a step to collect
digits, a 1-second delay, or play an announcement. Since Meet-Me vectors are always configured
with announcements and digit collections, this should rarely be an issue.
Instructions
To write a vector:
1
Type change vector 1 and press
The Call Vector
Number:
Basic? y
Prompting? y
01 ____________
02 ____________
03 ____________
04 ____________
05 ____________
06 ____________
07 ____________
08 ____________
09 ____________
10 ____________
11 ____________
The vector
2
In the Name
In our example, type main number calls.
Tip:
The information in the heading of the Call Vector screen is display only. Use
system-parameters customer-options
Communication Manager server.
200
ENTER
screen appears.
CALL VECTOR
1 Name: main number
EAS? n G3V4 Enhanced? n
LAI? n G3V4 Adv Route? n
Number field on the left side of the screen is filled in automatically.
field, type a description for the vector.
Administrator's Guide for Avaya Communication Manager
screen, verify the
Basic Call Vectoring
.
calls ______ Multimedia? n
ANI/II-Digits? n
CINFO? n
to see the features that are turned on for your
field is y.
Lock? n
ASAI Routing? n
BSR? n
display
November 2003