Tracking Calls By Account Code - Avaya Communication Manager Administrator's Manual
Hide thumbs
Also See for Communication Manager:
- Administrator's manual (1656 pages) ,
- Administrator's manual (1724 pages) ,
- Reference (54 pages)
Table of Contents
Advertisement
Collecting Billing Information
Tracking Calls by Account Code
4
Type change intra-switch-cdr and press
The
Intra-Switch CDR
Assigned Members: 2 of 100 administered
1: 72447 _
2: 72448
3:
4:
5:
6:
7:
8:
9:
10:
11:
12:
13:
14:
15:
16:
17:
18:
5
In the first three available slots, type 5100, 5101, and 5102.
6
Press
ENTER
7
Communication Manager will now produce call records for all calls to and from these extensions,
including those that originated on the local server.
Related topics
See
Intra-Switch CDR
Tracking Calls by Account Code
You can have your users to enter account codes before they make calls. By doing this, you can have a
record of how much time was spent on the phone doing business with or for a particular client.
Instructions
In this example, we are going to set up the system to allow the user at extension 5004 to enter a 5-digit
account code before making a call.
1
Type change system-parameters cdr and press
The
CDR System Parameters
506
screen appears.
INTRA-SWITCH CDR
19:
37:
20:
38:
_ 21:
39:
_ 22:
40:
23:
41:
24:
42:
25:
43:
26:
44:
27:
45:
28:
46:
29:
47:
30:
48:
31:
49:
32:
50:
33:
51:
34:
52:
35:
53:
36:
54:
to save your changes.
on page 924 for more detailed information.
screen appears.
Administrator's Guide for Avaya Communication Manager
.
ENTER
55:
73:
56:
74:
57:
75:
58:
76:
59:
77:
60:
78:
61:
79:
62:
80:
63:
81:
64:
82:
65:
83:
66:
84:
67:
85:
68:
86:
69:
87:
70:
88:
71:
89:
72:
90:
.
ENTER
Page 1 of 1
91:
92:
93:
94:
95:
96:
97:
98:
99:
100.
101:
102:
103:
104:
105:
106:
107:
108:
November 2003
Advertisement
Table of Contents
Troubleshooting
