Avaya Communication Manager Administrator's Manual page 281

Hide thumbs Also See for Communication Manager:
Table of Contents

Advertisement

Administered Connections
Basic Multimedia endpoints may serve as the origination point or destination of an administered
connection.
Authorization and Barrier Codes
Basic Mode multimedia users or off-premises PC users may not be able to respond to prompts for
authorization or barrier codes. Multimedia endpoints do not recognize the prompts.
An on-premises user might be able to use Remote Access and enter the entire digit string at once before
launching the call, but it would be better to eliminate the need for such codes for multimedia users who
need to call off premises.
Bridged Appearances
Voice users can bridge onto a call if the user has a bridged appearance of a voice member of the call.
Call redirection
Calls directed to either member of the Basic multimedia complex are subject to redirection (coverage,
forwarding). Avaya Communication Manager converts calls to voice before sending them to coverage.
Calls redirected through call forwarding maintain multimedia status if forwarded from the data endpoint.
Conferencing
A multimedia conference can consist of multimedia and voice-only conferees. All multimedia conferees
are added to a multimedia conference by a voice-terminal user on Communication Manager , who acts as
the controller of the multimedia conference. When the controller is a Basic complex voice station, the
controller must remain on the conference until all parties have joined. Once all endpoints are on the
conference, the voice-terminal user may put the call on hold or drop, if the user wishes.
Video conferees can see only their local video and one other party. If more than two people are involved
in a video conference, the person who is speaking is the one whose video appears to other conferees. The
speaker's video shows the previous speaker. This changes dynamically as the speaker changes.
Creating a multi-party video conference
All multimedia conferences must be controlled by a voice phone. Multimedia conferees may be added by
calling the voice phone or by having the voice phone make a multimedia call to other DVC endpoints.
The controller can then conference together individual parties to create a multimedia conference.
To set up a multimedia conference:
1
Determine who is going to be the conference controller.
2
At the appointed time, the conference controller calls his or her telephone from the multimedia
endpoint by dialing the 1-number extension. Once this call is established, the controller
conferences in other calls as if this were a voice conference. The controller continues to add
conferees in this manner until all conferees have joined, or until the number of conferees reaches
the administered limit.
3
The conference controller may also add voice or multimedia parties to the conference
spontaneously. The controller presses CONFERENCE, makes a voice or multimedia call to a
new party. To make a multimedia call, the controller must originate a call using the mm-call
button or FAC or the mm-multinbr button or FAC. After the new party begins alerting, the
controller may press CONFERENCE to add the party to the existing conference call on hold.
Administrator's Guide for Avaya Communication Manager
November 2003
Managing MultiMedia Calling
Understanding the Multimedia Complex
281

Advertisement

Table of Contents
loading

Table of Contents