Lucent Technologies MERLIN LEGEND Release 5.0 System Programming Manual page 666

MERLIN LEGEND Communications System Release 5.0
System Programming 555-650-111
4 Programming Procedures
QCC Optional Features
Call Type Queue Priority Level
Use this procedure to assign a priority value (1 to 7) that determines the order in
which calls programmed to ring into the QCC queue are sent to QCC system
operator positions. A value of 1 is the highest priority.
Summary: Call Type Queue Priority Level
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
Message Center Operation
Use this procedure to designate one or more QCC operator positions to operate
as a message center. The following options are automatically set for the message
center position:
Incoming calls are not directed to this position.
Returning calls are directed to this position (return from extending and
operator parked calls).
All group coverage calls are directed to this position.
All DID calls to invalid destinations are directed to this position.
Designating message center operation does not change any call type option
programming, except that the call types mentioned above are added to the calls
received at the QCC Message Center.
System Manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
4
1 to 7
No
No
Operator Queued Call
type Drop
Priority
level
Enter Exit
Select call type
priority level
4
4
Select call
Call Types
Dial priority
Exit Exit Exit
4
Issue 1
June 1997
Page 4-259
+ Type