Lucent Technologies MERLIN LEGEND Release 5.0 System Programming Manual page 189

MERLIN LEGEND Communications System Release 5.0
System Programming 555-650-111
3 Common Administrative Procedures
QCC Optional Features
Console Display/Instructions
Select Elevate Priority.

Queued Call Operator:
Make a selection
Hold Rtrn
HoldRelease
Threshold
ElvatePrior
Exit
Erase the current call priority ( xx ) .

Priority Elevated:
Enter times (5-30, 0=no)
call priority elevated
xx
Backspace
Exit
Enter the number of seconds calls will wait in the queue

before being reprioritized ( nn = 5 to 30).
Dial or type [ nn ].
Save your entry.

.
Select
Enter
Return to the System Programming menu.

Select two times.
Exit
Calls-In-Queue Alert
Use this procedure to specify whether each QCC operator is notified (with a single
beep) when a new call enters the QCC queue.
Summary: Calls-In-Queue Alert
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Additional Information
>
InQue Alert
Call Types
Msg Center
ExtndComplt
Return Ring
Enter
Use 0 to specify that calls are not reprior-
itized.
System Manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
Disable
Enable, Disable
Press Drop.
3
3
Issue 1
June 1997
Page 3-35
PC
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