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Document # 555-640-122
Comcode: 107713745
Issue 1, March 1996
MERLIN LEGEND
Communications System
Releases 3.1 and 4.0
MLX-10D
, MLX-10DP
®
MLX-20L
Display Telephones User's Guide
®
Contents
Your MERLIN LEGEND MLX Display Telephone ........................................... 1
Describes the phone buttons and screens
Understanding Your Telephone ............................................................ 2
Line Buttons, Line Button Lights, Tones, Rings
Feature Finder ............................................................................. 3-4
Use to choose the right feature for the activity you want to perform.
Headsets ........................................................................................ 5
Headpieces, Headset Features
Call Handling .................................................................................. 6
Making & Answering Calls, Transfer, Hold, Conference
Messaging .................................................................................. 7-8
Leaving Messages, Receiving Messages .............................................. 7
Posting Messages, Signaling & Notify ................................................. 8
Using Features ................................................................................ 9
Display-Only Features, Other Features, Feature Codes
Often-Used Features ................................................................... 10-18
Account Codes, Alarm Clock & Timer ................................................. 10
Authorization Codes, Auto Dial ......................................................... 11
Callback & Line Request, Call Waiting, Camp-On ................................... 12
Coverage, Direct Voice Mail ............................................................ 13
Do Not Disturb, Forward & Follow Me, Last Number Dial .......................... 15
Night Service, Paging, Park & Pickup ................................................. 16
Personal Speed Dial, Privacy, Pickup ................................................. 17
Display Reference ...................................................................... 19-20
Display Screens ............................................................................ 19
Abbreviations Used on Phones with 2-Line Displays ................................ 20
Programming Buttons & Settings .................................................... 20-21
Display Programming, Code Programming ............................................ 20
Programming Codes ....................................................................... 21
®
, MLX-16DP
TM
, MLX-28D
TM
®
, and
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Table of Contents
Related Manuals for Lucent Technologies MERLIN LEGEND Release 3.1 MLX-10D
Summary of Contents for Lucent Technologies MERLIN LEGEND Release 3.1 MLX-10D
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Page 1: Table Of Contents
Document # 555-640-122 Comcode: 107713745 Issue 1, March 1996 ® MERLIN LEGEND Communications System Releases 3.1 and 4.0 MLX-10D , MLX-10DP , MLX-16DP , MLX-28D , and ® ® MLX-20L Display Telephones User’s Guide ® Contents Your MERLIN LEGEND MLX Display Telephone ........... 1 Describes the phone buttons and screens Understanding Your Telephone ............ - Page 2 Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it.
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Page 3: Your Merlin Legend Mlx Display Telephone
Your MERLIN LEGEND MLX Display Telephone DSS Jack (underside) On MLX-20L and MLX-28D telephones is a ADJUNCT Jack (underside) On MLX-10DP and MLX-16DP telephones is a connection for PassageWay™ Direct Connect Solution or PassageWay Solution. connection for a Direct Station Selector (DSS) or PassageWay™ Direct Connect Solution or PassageWay Solution. -
Page 4: Understanding Your Telephone
Understanding Your Telephone Line Buttons Tones All Telephones Telephones with System Access (SA) Buttons Tone Meaning Dial tone (steady) You can make a call. NNN-XXXX Make/receive outside SA buttons give you access to inside or outside lines calls only. for making and/or receiving calls. To make an Busy (slow repeating tone) The phone you are calling is busy. -
Page 5: Feature Finder
Feature Finder This table shows where to look for information about performing specific telephone activities. Any features that do not have detailed instructions can be used by following the directions in Using Features (p. 9) or programmed by following the instructions in Programming Buttons & Settings (p. 20). Calling If you want to ... - Page 6 Feature Finder Covering Calls If you want to ... Then Have a co-worker answer your calls. See Coverage, p. 13 and Line Buttons, p. 2. Answer all of a co-worker’s calls from your telephone. Stop your calls from being covered by others. Stop your outside calls from going to your company’s See Coverage, p.
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Page 7: Headsets
Headsets Headsets for MLX telephones allow one-touch operation, hands-free. Touch a button to answer a call, then touch it again to disconnect. Headsets consist of a headpiece and modular base unit. The Headpiece base unit plugs into the handset jack. Use the features below to control headset operation. -
Page 8: Call Handling
Call Handling Making & Answering Calls Hold When you have a call or conference on hold, First, review pp. 1–2 to find out about the your phone beeps once each minute and the buttons, lights, tones, and rings on your display briefly shows Call on Hold . -
Page 9: Messaging
Messaging Your phone system has several features that allow you to leave messages for others in your office. If you use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a display phone. If you wish to leave a message for a person who does not have a display telephone, use voice mail and the Direct Voice Mail feature, if available, or ask the system operator to take a message for the person. -
Page 10: Posting Messages, Signaling & Notify
Messaging Posting Messages A posted message appears on the display of any inside caller who tries to reach you as long as that person has a display phone. (You also see the message posted at your own phone as a reminder.) There may be as many as 20 messages available to you for posting. -
Page 11: Using Features
Using Features There are two ways to activate a feature: • Directly, as explained below • By pressing a line button you programmed with the feature (see Programming Buttons & Settings, p. 20) Display-Only Features Other Features To use a Directory of numbers, messages and To use a feature from the Feature Codes list: posted messages, display screen contrast 1. -
Page 12: Often-Used Features
Often-Used Features Account Codes Alarm Clock & Timer The Alarm Clock and Timer features are only To program: available from the display and cannot be See Programming Buttons & Settings, p. 20. activated with a feature code. Alarm Clock In some companies you enter an account code causes your phone to beep at a certain time;... -
Page 13: Authorization Codes, Auto Dial
Often-Used Features Authorization Codes* Auto Dial This feature must be programmed on a line To program: button; it dials an inside or outside number. See Programming Buttons & Settings, p. 20. Use inside Auto Dial buttons to: This feature is useful at companies where there •... -
Page 14: Callback & Line Request, Call Waiting, Camp-On
Often-Used Features Callback & Line Request Call Waiting Your system has two features that you can use If Call Waiting is on, you hear a call-waiting when an outside line or extension is busy. tone when a call comes in and your lines are These features give you access to the line or in use. -
Page 15: Coverage, Direct Voice Mail
Often-Used Features Coverage Direct Voice Mail* To program: To program: See Programming Buttons & Settings, p. 20. See Programming Buttons & Settings, p. 20. Coverage allows calls to your extension to ring Direct Voice Mail allows an inside caller to call elsewhere, so that they can be handled by directly or transfer a call directly to another someone else. -
Page 16: Directories: Extension & System Directory, Personal Directory
Often-Used Features: Directories Extension & System Directory Personal Directory Check with your system manager to find out On MLX-20L telephones only, this feature whether these directories have been stores up to 50 phone numbers (as well as programmed. The System Directory dials account codes, area codes, and access codes), numbers that people in your company call then dials those numbers when you wish. -
Page 17: Do Not Disturb, Forward & Follow Me, Last Number Dial
Often-Used Features Do Not Disturb Last Number Dial Must be programmed on a button. To program: To program: See Programming Buttons & Settings, p. 20. See Programming Buttons & Settings, p. 20. This feature automatically redials the last This feature prevents calls from ringing at your number you called. -
Page 18: Night Service, Paging, Park & Pickup
Often-Used Features Night Service Park & Pickup Your company may use Night Service to treat To program: calls differently after hours. If Night Service is See Programming Buttons & Settings, p. 20. on, you may not be able to make outside calls, Park puts a call on a special kind of hold so or you may need a password to do so. -
Page 19: Personal Speed Dial, Privacy, Pickup
Often-Used Features Pickup Personal Speed Dial Pickup lets you pick up calls that are not Use on MLX-10D, MLX-10DP, and MLX-16DP ringing at your phone. Using Pickup, you can telephones only. For MLX-20L telephones, use answer a parked call (see Park & Pickup, Personal Directory (p. -
Page 20: Saved Number Dial, Special Characters, System Speed Dial, Voice Announce
Often-Used Features Saved Number Dial System Speed Dial Must be programmed on a button. To program: To program: See Programming Buttons & Settings, p. 20. See Programming Buttons & Settings, p. 20. Use this feature to redial a busy or unavailable You can program 3-digit System Speed Dial number that you want to try later. -
Page 21: Display Reference
Display Reference MLX-28D, MLX-10DP, MLX-16DP, and MLX-10D telephones have a 2-line screen, 24 characters wide. MLX-20L Feature Screen telephones have a 7-line screen, 24 characters wide. Your phone has 4 basic displays, described below. This screen provides rapid access to often-used features; press the Feature button to display it. Available features The display is controlled by the Home, Menu, Feature, and Inspct buttons, which bring up the 4 basic vary according to your calling activity and how your phone is programmed. -
Page 22: Abbreviations Used On Phones With 2-Line Displays
Display Reference Programming Buttons & Settings If you use a feature often, you can program it onto an unused line button for easy access. If you use a 2-Line Display 2-Line Display feature occasionally, see Using Features, p. 9. Keep these facts in mind when setting up your Feature Name Abbreviation Feature Name... -
Page 23: Programming Buttons & Settings
The MLX-16DP telephone has 18 Personal Speed Dial codes (01–18). The MLX-10D and MLX-10DP telephones have 24 Personal Speed Dial codes (01–24). Copyright © 1996, Lucent Technologies. MERLIN LEGEND, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, MLX-28D, and Passage Way are registered trademarks of Lucent Technologies. Mirage, StarSet, and Supra are registered trademarks of Plantronics, Inc. - Page 24 Feature Codes Account Code Entry 82 + code + # Messaging Authorization Code Entry 80 + code + # cancel message 53 + extension Callback leave message Call Waiting leave message without 53 + extension pick up call waiting call calling Camp-On Paging loudspeaker...