Lucent Technologies MERLIN LEGEND Release 5.0 System Programming Manual page 207

Communications system
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MERLIN LEGEND Communications System Release 5.0
System Programming 555-650-111
3
Common Administrative Procedures
QCC Optional Features
Console Display/Instructions
Go to the second screen of the Queued Call Operator menu.
 
Queued Call Operator:
Make a selection
Hold Rtrn
HoldRelease
Threshold
ElvatePrior
Exit
Select QCC Backup.
 
Queued Call Operator:
Make a selection
QCC Backup
_
Voice Annc
Exit
Erase the current QCC operator backup number ( xxxx ).
 
QCC Operator Backup:
Enter QCC operator
of Calling Group
xxxx
Backspace
Exit
Specify the calling group that will provide QCC operator backup.
 
QCC Operator Backup:
Enter QCC operator
of Calling Group
Backspace
Exit
Assign or remove the group as QCC operator backup.
 
Select
Enter
Delete
Return to the System Programming menu.
 
Select
two times.
Exit
>
InQue Alert
Call Types
Msg Center
ExtndComplt
Return Ring
Delete
Enter
Delete
Enter
or
.
Additional Information
Press More.
Press Drop.
SP: "Entering an Extension"
You may continue to assign or remove
calling groups as QCC operator backups
by repeating Steps 2 and 3.
Issue 1
June 1997
Page 3-53
PC
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